Retail Website Customer Evaluation

Visit history, success in finding products searching for, satisfaction.



   
 
Thank you for taking the time to fill out the [Company] online survey. This information will only be used to help us to serve you better.
 
   
 
How often do you visit our site?
 
Every Day
 
Several Times a Week
 
Several Times a Month
 
About Once a Month
 
Less than Once a Month
 
This is My First Visit Here
 
   
 
How did you get to our site?
 
I knew the site Name
 
Search Engine
 
Guessed the Address
 
Saw on TV, Heard on Radio
 
Newspaper or Magazine Ad
 
Friend Told Me
 
Internet Ad
 
Link from Another Page
 
   
 
How often do you use the web to find product information?
 
Everyday
 
Several Times a Week
 
About Once a Week
 
Several Times a Month
 
   
 
Did you find what you were looking for on our site?
 
Yes, I found exactly what I was looking for
 
Yes, but not the Brand/Size/Color/Etc.
 
I found a related product, but not what I wanted
 
No, I didn't find what I was looking for
 
Other (Please Specify)
    
 
   
 
If you did not find exactly what you wanted, please explain what you were looking for.
   
 
   
 
How likely are you to recommend and revisit our site?


Very Likely
Likely
Unsure
Unlikely
Extremely Unlikely
Other (Please Specify)
 
   
 
If you have a suggestion or recommendation to improve our site, please provide it below.
   
 
   
 
Last, but not least, please provide your E-Mail address. If you raised important issues, we'd like to respond.
   
 
   
 
Thank you for your time.
 

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