Salesperson Evaluation

Battery of 8 questions evaluating grooming and helpfulness of salespersons.



   
Please indicate your opinion of the following statements about salespersons:
STORE
Strongly disagree Disagree Neutral Agree Strongly Agree N/A
Salespeople are knowledgeable about their products.
Salespeople promptly service customers as they enter the store.
Salespeople are courteous.
Salespeople are well groomed.
Salespeople accurately present product information.
Salespeople adequately explain service policy.
Salespeople are friendly.
I am very satisfied with the customer service
 
   
 
How long did you have to wait before a salesperson attended to you?
 
0-2 minutes
 
3-5 minutes
 
6-10 minutes
 
11-15 minutes
 
more than 15 minutes
 
   
 
Comments
   
 

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