Website Evaluation Survey Template

Website evaluation survey based on user experience.



   
We are continually improving our Web site to make it as useful to you as possible. Please take a few moments to answer these questions about our site. Thank you.
 
   
 
Experience
   
 
Did the menu of items on the home page appeal to you?
 
Yes
 
No
 
   
 
If no, what would you like to see changed?
   
 
   
 
Did you experience any problems downloading files?
 
Yes
 
No
 
Did not try
 
   
 
Approximately how many pages did you browse during this visit?
 
1 to 3
 
3 to 5
 
5 to 8
 
More than 10
 
   
 
How satisfied are you with your experience with [WEB_SITE]?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
   
 
If you are not totally satisfied, please describe the reasons for your dissatisfaction below.
   
 
   
 
What additional information or features would you like included on the [WEB_SITE]?
   
 
   
 
About You
 
   
 
How frequently do you visit [COMPANY] website?
 
First visit
 
Daily
 
Weekly
 
Monthly
 
Infrequently (less than once a month)
 
   
 
What prompted your visit today?
 
Doing research for work
 
Doing research for school
 
Recommendation of friend/associate
 
Just curious
 
Found the site while surfing
 
Wanted to download files
 
Looking for update on earlier information
 
Professional development
 
Linked from other site
 
Other
    
 
   
 
How would you rate yourself as an Internet user?
 
Expert
 
Good
 
Beginner
 
   
 
Optional:
 
   
 
Name:
   
 
   
 
Organization:
   
 
   
 
E-mail:
   
 
   
 
Please check all that apply to you:
 
Federal government official
 
Student
 
Program manager
 
State government official
 
Faculty member
 
Researcher
 
Local government official
 
IT professional
 
Other
    

 
   
 
Would you like to be added to our Web news mailing list (note: we do not share information about our subscribers)?
 
Yes
 
No
 

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