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Please indicate your opinion of the following statements about our vaccine services:
Overall Matrix Scorecard
Question Count Score
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
1.I was greeted promptly when I entered the office.11521.251
2.The staff are friendly and courteous.11551.117
3.The staff are knowledgeable.11511.121
4.The staff and/or vaccine nurse spoke to me in my preferred language.11531.125
5.The vaccine nurse explained what to expect during my visit.11521.112
6.The vaccine nurse explained the risks and benefits of vaccine to my satisfaction.11511.118
7.I was comfortable with my decision to get vaccinated.11501.110
8.I intend on completing the entire series of vaccine shots. 11491.140
9.It is important to me to get reminders from the vaccine nurse to keep my appointments. 11481.274
Average>1.152

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