| I was greeted promptly when I entered the office. |
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| The staff are friendly and courteous. |
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| The staff are knowledgeable. |
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| The staff and/or vaccine nurse spoke to me in my preferred language. |
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| The vaccine nurse explained what to expect during my visit. |
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| The vaccine nurse explained the risks and benefits of vaccine to my satisfaction. |
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| I was comfortable with my decision to get vaccinated. |
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| I intend on completing the entire series of vaccine shots. |
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| It is important to me to get reminders from the vaccine nurse to keep my appointments. |
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