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International Manufacturing Centre
Warwick Manufacturing Group
The University of Warwick

Tuesday, 15 July 2014

Dear Sir/Madam.

As part of my Masters degree in Engineering Business management at Warwick University I am undertaking a study to investigate Engineering asset maintenance best practices.

To facilitate this study you are invited to participate in a questionnaire. In this survey, there are 35 questions and it will take approximately 10 minutes to complete.

Your participation in this survey is voluntary but would be appreciated. If you take part and provide a contact email address a copy of the analysis of the survey will be sent to you upon completion. If you are willing to answer any follow-up questions, for purpose of clarification, then please provide a means of contacting you.

If at any time you feel uncomfortable answering any of the questions then please just ignore it and carry on with the next question, Since there is no right or wrong answer, if you are not sure about a question, please just giving the answer that you think fits best

The information and opinion you provide will extremely helpful for me to better conduct the study and better understand the use of recommendation tools on e-commerce web sites.

Your responses will be strictly confidential, and can be anonymous if you do not supply contact details, and data from this research will only be used in the project dissertation. If you have any questions about the survey, you may contact Olusola Osundiya at, or my project supervisor, Prof Chanan Syan at

Thank you very much for your time and support.

Yours Faithfully
Osundiya Olusola