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Was your call answered in a friendly helpful and efficient manner
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
Was your service appointment convenient for you   
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
Did we repair and/or diagnose your appliance in a timely manner
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
Was our technician clean neat professional and friendly
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
Did our technician leave the work area and the appliance clean
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
Was your appliance repaired or diagnose to your satisfaction.
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
How would you rate your overall experience with our company
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
Did our technician explain that we service all types of appliances and/or ask if any other appliances needed attention
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
Did our technician leave you a sticker magnet or business card
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Neither satisfied nor unsatisfied
 
Somewhat satisfied
 
Completely satisfied
 
Other
    
 
 
 
Would you use our company again and recommend us to others
 
Completely disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Completely agree
 
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