UMFPL Community Input Survey

Questions marked with a * are required

Hello Community Member!

Please take a moment to answer this 9 question survey to help the library set its overall goals for the future by incorporating what you think our priorities should be. The mission of the Upper Moreland Free Public Library is to bring people together by providing free and equitable access to diverse resources, fostering life-long learning, and promoting cultural enrichment in a fiscally responsible manner.

To be entered into a drawing for a free iPad mini 5, all questions must be answered completely and you must provide your first name with an email address or telephone number. Contact information will only be used for the purposes of contacting the winner and will not be associated with survey responses nor will it be shared. Survey can only be taken once.

Name and email/telephone here

1.Are you a resident of Upper Moreland?

Yes

2.Are you in favor of a drive-up, driver-side book drop box in our parking lot?

Yes

How would you rate each of the following library services and resources?

	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Customer Service	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Please tell us why and how the library can improve:

The availability of physical collections (books, DVDs, music, newspapers, kits, periodicals, etc)	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Please tell us why and how the library can improve:

Programs, classes, story times, etc	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Please tell us why and how the library can improve:

Online services (website, catalog, research databases, etc.)	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Please tell us why and how the library can improve:

Computers, printers, photocopier	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Please tell us why and how the library can improve:

WiFi access and speed	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Please tell us why and how the library can improve:

Facilities	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Please tell us why and how the library can improve:

Hours of operation	Excellent	Good	Fair	Poor	Don't know/Not Applicable
Please tell us why and how the library can improve:

4.How important are each of the following library services or resources?

	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable
Borrowing physical materials (books, magazines, DVDs, music, etc.)	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

Assistance from librarians	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

Programs, classes, story times, meetups	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

Computers, printers, photocopier	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

Study rooms/reading areas	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

Community meeting rooms	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

WiFi access	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

Used Book Sales	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

Borrowing from other libraries (Inter-library loans)	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable

Newspapers	Very Important	Important	Somewhat Important	Not Important	Don't know/Not Applicable