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Invermere Public Library Community Feedback Survey

Do you have an Invermere Public Library card?

Yes

No

How often do you use the services at the Invermere Public Library?

Every one to two days

At least once per week

At least once every three weeks

Once per month

Less than once each month

Never

Please help us understand why you use the library less than once per month or never. Select as many reasons as applicable.

I am too busy to get to the library

I prefer to buy books rather than borrow them

I don't have time to read

The library does not have the materials that I want

I don't know enough about the library and its services

The library doesn't offer any programs or services that I need

I access the library's online services from home

Does not apply

When you visit the library, do you usually...(check all that apply)

Check out books

Check out DVD's

Browse through the shelves

Access the free WiFi

Use the public computers

Use the photocopying/printing/faxing/scanning services

Meet up with others

Attend a program for children and/or families

Attend a program for adults

Spend time with my kids in the children's area

Use the public seating areas to read, study, etc.

None of these

Please rate the following services and programs that are currently offered at the library:

ExcellentVery goodAdequateNeeds Improvement

N/A

Adult collection

N/A

Junior/teen collection

N/A

Picture books collection

N/A

Online services such as eBooks

N/A

Public seating areas

N/A

Access to public computers

N/A

Children's programming

N/A

Adult programming

N/A

Customer service provided by staff

N/A

How important do you think it is for the community to have access to the following services, even if they may be ones that you would not use:

Very importantImportantSomewhat importantNot importantDon't know enough to answer

Borrowing library materials

Access to online resources such as eBooks, eAudiobooks, and eMagazines

Programs for adults

Programs for children

Public computers/printer/internet

Free Wifi

Reading, studying, meeting areas

Interlibrary loan services

Outreach programs and services (such as those currently offered in Edgewater and Canal Flats)

Access to technology: for example digitization, creation and editing of audio and video files

How do you typically find out about library programs and services? Please check all that apply.

Library website

Library Facebook page

Ads in the newspaper

Library monthly e-newsletter

Posters in the library

Library staff

Other

How does the Invermere Public Library benefit you and/or the Columbia Valley?

The next four questions will help with the SCORE analysis for the new strategic plan for the library. SCORE stands for: strengths, challenges, opportunies, roadblocks, and evaluation. In this question, please identify two strengths of the library.

What are two challenges that face the library?

What are two opportunities that you think the library should consider? Comments/Suggestions:

What are two roadblocks that you think the library is facing?

Overall, how important is the library to you and your family?

Extremely important

Very important

Moderately important

Slightly important

Not at all important

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