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We need your help to build our new website
We're doing research to better understand your needs in relation to a new CHI website.
The following questions and task will help us have a better understanding of the most important tasks the people who use our website want to do, so we can make it easier to find the information you need.
Why take part?
The things we learn in research will shape the future of the website and help improve the experience of finding information and support.
It should only take around
1 to 2 minutes
to complete.
Your responses will not be shared outside of this research project and never published publicly.
Thank you again for taking part.
Imagine you're on the CHI website looking for information...
Take a moment to read through the entire list below.
Then select and prioritise the 5 tasks/resources from the list below that are MOST IMPORTANT to you when considering information you want or tasks you wish to accomplish.
Only select 5
and leave any other tasks blank.
Trust your first instincts and spend
no more than 5 minutes
on this exercise.
See what facilities are available in the hospital
-- Select --
1
2
3
4
5
Check an appointment
-- Select --
1
2
3
4
5
Procedure or treatment information
-- Select --
1
2
3
4
5
Book a blood test
-- Select --
1
2
3
4
5
Parent accommodation
-- Select --
1
2
3
4
5
Apply for a job
-- Select --
1
2
3
4
5
Query the wait time for an appointment
-- Select --
1
2
3
4
5
Find out what a department or specialism does
-- Select --
1
2
3
4
5
Condition or symptom information
-- Select --
1
2
3
4
5
Read latest research initiatives
-- Select --
1
2
3
4
5
Visiting hours
-- Select --
1
2
3
4
5
Support groups for people with my condition
-- Select --
1
2
3
4
5
Request patient records
-- Select --
1
2
3
4
5
Find a person (e.g. Consultant)
-- Select --
1
2
3
4
5
Contact the hospital
-- Select --
1
2
3
4
5
Post-treatment
-- Select --
1
2
3
4
5
See what a Ward looks like and who works there
-- Select --
1
2
3
4
5
Give feedback or make a complaint
-- Select --
1
2
3
4
5
Find my way around the hospital
-- Select --
1
2
3
4
5
Prepare for a hospital visit
-- Select --
1
2
3
4
5
Pay a bill
-- Select --
1
2
3
4
5
Get directions to a hospital
-- Select --
1
2
3
4
5
Attend an outpatient clinic
-- Select --
1
2
3
4
5
Parking space nearby
-- Select --
1
2
3
4
5
Other
-- Select --
1
2
3
4
5
Imagine you're on the CHI website looking for information...
Take a moment to read through the entire list below.
Then select and prioritise the 5 tasks/resources from the list below that are MOST IMPORTANT to you when considering information you want or tasks you wish to accomplish.
Only select 5
and leave any other tasks blank.
Trust your first instincts and spend
no more than 5 minutes
on this exercise.
Query the wait time for an appointment
-- Select --
1
2
3
4
5
Pay a bill
-- Select --
1
2
3
4
5
Condition or symptom information
-- Select --
1
2
3
4
5
Get directions to a hospital
-- Select --
1
2
3
4
5
See what a Ward looks like and who works there
-- Select --
1
2
3
4
5
Procedure or treatment information
-- Select --
1
2
3
4
5
Visiting hours
-- Select --
1
2
3
4
5
Find my way around the hospital
-- Select --
1
2
3
4
5
Post-treatment
-- Select --
1
2
3
4
5
Find a person (e.g. Consultant)
-- Select --
1
2
3
4
5
Contact the hospital
-- Select --
1
2
3
4
5
Request patient records
-- Select --
1
2
3
4
5
See what facilities are available in the hospital
-- Select --
1
2
3
4
5
Give feedback or make a complaint
-- Select --
1
2
3
4
5
Apply for a job
-- Select --
1
2
3
4
5
Check an appointment
-- Select --
1
2
3
4
5
Prepare for a hospital visit
-- Select --
1
2
3
4
5
Read latest research initiatives
-- Select --
1
2
3
4
5
Parent accommodation
-- Select --
1
2
3
4
5
Parking space nearby
-- Select --
1
2
3
4
5
Attend an outpatient clinic
-- Select --
1
2
3
4
5
Find out what a department or specialism does
-- Select --
1
2
3
4
5
Support groups for people with my condition
-- Select --
1
2
3
4
5
Book a blood test
-- Select --
1
2
3
4
5
Other
-- Select --
1
2
3
4
5
Additional tasks
Which tasks, if any, have we missed out? And what score would you have given them?
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