100%

Questions marked with a * are required
We need your help to build our new website
We're doing research to better understand your needs in relation to a new CHI website.

The following questions and task will help us have a better understanding of the most important tasks the people who use our website want to do, so we can make it easier to find the information you need.

Why take part?
The things we learn in research will shape the future of the website and help improve the experience of finding information and support.

It should only take around 1 to 2 minutes to complete.

Your responses will not be shared outside of this research project and never published publicly.

Thank you again for taking part.
Imagine you're on the CHI website looking for information...

Take a moment to read through the entire list below.

Then select and prioritise the 5 tasks/resources from the list below that are MOST IMPORTANT to you when considering information you want or tasks you wish to accomplish.

Only select 5 and leave any other tasks blank.

Trust your first instincts and spend no more than 5 minutes on this exercise.
See what facilities are available in the hospital
Check an appointment
Procedure or treatment information
Book a blood test
Parent accommodation
Apply for a job
Query the wait time for an appointment
Find out what a department or specialism does
Condition or symptom information
Read latest research initiatives
Visiting hours
Support groups for people with my condition
Request patient records
Find a person (e.g. Consultant)
Contact the hospital
Post-treatment
See what a Ward looks like and who works there
Give feedback or make a complaint
Find my way around the hospital
Prepare for a hospital visit
Pay a bill
Get directions to a hospital
Attend an outpatient clinic
Parking space nearby
Other
Imagine you're on the CHI website looking for information...

Take a moment to read through the entire list below.

Then select and prioritise the 5 tasks/resources from the list below that are MOST IMPORTANT to you when considering information you want or tasks you wish to accomplish.

Only select 5 and leave any other tasks blank.

Trust your first instincts and spend no more than 5 minutes on this exercise.
Query the wait time for an appointment
Pay a bill
Condition or symptom information
Get directions to a hospital
See what a Ward looks like and who works there
Procedure or treatment information
Visiting hours
Find my way around the hospital
Post-treatment
Find a person (e.g. Consultant)
Contact the hospital
Request patient records
See what facilities are available in the hospital
Give feedback or make a complaint
Apply for a job
Check an appointment
Prepare for a hospital visit
Read latest research initiatives
Parent accommodation
Parking space nearby
Attend an outpatient clinic
Find out what a department or specialism does
Support groups for people with my condition
Book a blood test
Other
Additional tasks

Which tasks, if any, have we missed out? And what score would you have given them?
Create Your First Online Survey