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We need your help to build our new website
We're doing research to better understand your needs in relation to a new CHI website.
The following questions and task will help us have a better understanding of the most important tasks the people who use our website want to do, so we can make it easier to find the information you need.
Why take part?
The things we learn in research will shape the future of the website and help improve the experience of finding information and support.
It should only take around
1 to 2 minutes
to complete.
Your responses will not be shared outside of this research project and never published publicly.
Thank you again for taking part.
Imagine you're on the CHI website looking for information...
Take a moment to read through the entire list below.
Then select and prioritise the 5 tasks/resources from the list below that are MOST IMPORTANT to you when considering information you want or tasks you wish to accomplish.
Only select 5
and leave any other tasks blank.
Trust your first instincts and spend
no more than 5 minutes
on this exercise.
Visiting hours
-- Select --
1
2
3
4
5
Check an appointment
-- Select --
1
2
3
4
5
Query the wait time for an appointment
-- Select --
1
2
3
4
5
Get directions to a hospital
-- Select --
1
2
3
4
5
Give feedback or make a complaint
-- Select --
1
2
3
4
5
Find out what a department or specialism does
-- Select --
1
2
3
4
5
Parking space nearby
-- Select --
1
2
3
4
5
Find a person (e.g. Consultant)
-- Select --
1
2
3
4
5
Post-treatment
-- Select --
1
2
3
4
5
Book a blood test
-- Select --
1
2
3
4
5
See what a Ward looks like and who works there
-- Select --
1
2
3
4
5
Request patient records
-- Select --
1
2
3
4
5
Parent accommodation
-- Select --
1
2
3
4
5
Procedure or treatment information
-- Select --
1
2
3
4
5
Read latest research initiatives
-- Select --
1
2
3
4
5
Condition or symptom information
-- Select --
1
2
3
4
5
Find my way around the hospital
-- Select --
1
2
3
4
5
Support groups for people with my condition
-- Select --
1
2
3
4
5
Attend an outpatient clinic
-- Select --
1
2
3
4
5
Prepare for a hospital visit
-- Select --
1
2
3
4
5
Apply for a job
-- Select --
1
2
3
4
5
Contact the hospital
-- Select --
1
2
3
4
5
See what facilities are available in the hospital
-- Select --
1
2
3
4
5
Pay a bill
-- Select --
1
2
3
4
5
Other
-- Select --
1
2
3
4
5
Additional tasks
Which tasks, if any, have we missed out? And what score would you have given them?
Done
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