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Surf Pediatrics and Medicine - Website Link

Please rate our scheduling 

For a sick/problem visit: The ability to get an appointment within a reasonable amount of time.
For a sick/problem visit: The ability to get an appointment within a reasonable amount of time.
For a physical/well visit: The ability to get an appointment within a reasonable amount of time.
For a physical/well visit: The ability to get an appointment within a reasonable amount of time.
The convenience of our hours and availability of appointment times.
The convenience of our hours and availability of appointment times.
The ability to see the provider of your choice.
The ability to see the provider of your choice.
The wait time to see your nurse was reasonable.
The wait time to see your nurse was reasonable.
The wait time to see your provider was reasonable.
The wait time to see your provider was reasonable.

Please rate your wait time in office.

Wait time to see a nurse.
Wait time to see a nurse.
Wait time to see a provider.
Wait time to see a provider.

Please rate our facilities. 

The cleanliness and comfort of our office. 
The cleanliness and comfort of our office. 

Please rate the courtesy, helpfulness, and knowledge of out staff.

Receptionist
Receptionist
Schedulers 
Schedulers 
Nurse
Nurse
Billing
Billing

Please rate our communication and coordination of care.

Your ease in reaching our office by phone. 
Your ease in reaching our office by phone. 
If your call required a return call from a nurse, the call was returned in a reasonable amount of time.
If your call required a return call from a nurse, the call was returned in a reasonable amount of time.
If your call required a return call from a provider, the call was returned in a reasonable amount of time. 
If your call required a return call from a provider, the call was returned in a reasonable amount of time. 
Quality of information of medical advice provided by phone. 
Quality of information of medical advice provided by phone. 
Our timelines in completing any forms, paperwork requests, or specialist referrals.
Our timelines in completing any forms, paperwork requests, or specialist referrals.
Keeping you informed of any delays with your appointment. 
Keeping you informed of any delays with your appointment. 
Timely notifications of test, lab, and/or imaging results.
Timely notifications of test, lab, and/or imaging results.

Please rate your visit with your provider.

Courtesy of the provider.
Courtesy of the provider.
Provider's patience and interest in your reason for visit. 
Provider's patience and interest in your reason for visit. 
Explanations of diagnosis and treatment options.
Explanations of diagnosis and treatment options.
Your overall satisfaction with the medical care you received. 
Your overall satisfaction with the medical care you received. 
Assistance and support for making changes in health habits and making health care decisions. 
Assistance and support for making changes in health habits and making health care decisions. 

General office questions.

Would you recommend this practice to a family member or friend? 
Would you recommend this practice to a family member or friend? 
How many years have you been a patient of our practice?
How many years have you been a patient of our practice?
Have you used our website for patient services? 
Have you used our website for patient services? 
Have you ever used our after-hours call service
Have you ever used our after-hours call service

Please rate your overall satisfaction with our practice. 

Do you know about Surf Urgent Care in Kill Devil Hills?
Do you know about Surf Urgent Care in Kill Devil Hills?
Have you visited Surf Urgent Care?
Have you visited Surf Urgent Care?
If you visited - was it due to Primary Care not having an appointment available?
If you visited - was it due to Primary Care not having an appointment available?
If you visited - was it more convenient for you due to the late hours and weekends? 
If you visited - was it more convenient for you due to the late hours and weekends? 
Will you continue to use the Urgent Care if not able to get in with your Primary Care Provider?
Will you continue to use the Urgent Care if not able to get in with your Primary Care Provider?
Please rate your overall satisfaction with our practice. 
Please rate your overall satisfaction with our practice. 
Please give any suggestions you may have for us to better our practice and your satisfaction. 
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