How long have you been referring patients to Roberts Home Medical?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How often do you refer patients to Roberts Home Medical?
Which products/services do you refer to Roberts Home Medical? (check all that apply)
Walkers, commodes, misc. DME
How would you rate your overall level of satisfaction Roberts Home Medical?
How do we rate on the following attributes?
Well Below Average
Well Above Average
Customer service experience
On-time delivery of service
Quality of service
Timeliness of delivery staff
Knowledge of staff
How do we rate in comparison to other home medical equipment companies that offer the same or similar services?
How likely are you to continue using our services?
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How likely are you to recommend Roberts Home Medical to a friend or colleague?
Do you have any suggestions for improvement?
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