Website User Satisfaction 2019-2020
This survey is designed to measure the stakeholders' rates of satisfaction related to MACHS website (
). Your survey responses will be strictly confidential and data from this survey will be reported only in the aggregate. Your information will be coded and will remain confidential.
It is very important for us to learn your opinions.
Thank you very much for your time and support.
Please start with the survey now by clicking on the Next button below.
Part One: Demographic data
How often do you visit MACHS website?
Once every day
Once every week
Once every month
I rarely visit the website
I never visited the website
Part Two: Questions
Please Rate the following statements
1 = strongly disagree 2 = disagree 3 = neutral 4 = agree 5 = strongly agree.
1. The website is user-friendly.
2. The website is smartphone friendly.
3. The buttons and tabs in the website are located properly.
4. The buttons and tabs in the website work correctly.
5. I was able to find all the information I needed about MACHS through the website.
6. The information posted in the website about MACHS were accurate.
7. The information I needed about MACHS were accessible with minimum clicks of buttons/tabs.
8. I’m generally satisfied with MACHS website.
Part Three: Open-ended Questions
9. What did you like the most about MACHS website?
10. What did you dislike the most about MACHS website?
11. What would you suggest to improve the website?
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