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As the president of [ORGANIZATION], I want to thank you for giving us the ability to serve you. To help us improve our service, please take a couple of minutes to tell us about the service that you have received so far. We appreciate your membership and want to make sure that we meet all your expectations.

Sincerely,
[PRESIDENT_NAME]
President
 
 
 
Overall, how satisfied are you with communications in your company?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
Which best describes your impression of communications within your company?
 
Keeps us fully informed
 
Keeps us fairly well informed
 
Keeps us adequately informed
 
Gives us only a limited amount of information
 
Doesn't tell us much at all about what's going on
 
 
 
How do you feel about the information you receive?
 
I can almost always believe it.
 
I can usually believe it.
 
I can believe it about half the time.
 
I usually can't believe it.
 
I can almost never believe it.
 
 
 
How well do you feel you know the company?
 
I know the company very well.
 
I know a fair amount about the company.
 
I know just a little about the company.
 
I know almost nothing about the company.
 
Knowing about the company is not important to me.
 
 
 
Compared with a year ago, how would you rate your knowledge of the company, its strategies, and its ongoing accomplishments?
 
Much more knowledgeable
 
Somewhat more knowledgeable
 
Same level of knowledge
 
Somewhat less knowledgeable
 
Much less knowledgeable
 
 
 
What is the best thing about communications in the company?
   
 
 
 
For which information items do you believe it is very important that you receive communications about:
 
The company's strategies for the future
 
Products and services of the company
 
The overall financial picture of the company
 
The company's capabilities
 
Human resources process
 
Benefits
 
Compensation and bonus programs
 
Technology developments
 
Issues and trends affecting our business
 
Key customer business issues
 
Company success stories
 
Competitive initiatives
 
Marketing programs
 
Government affairs affecting the company
 
Community involvement

 
 
 
What other topics do you feel are important for you to know more about and would like the company to include in future communications?
   
 
 
 
How much of a typical company newsletter do you read?
 
Generally read all of it
 
Read most of it
 
Read some of it
 
Only skim through it
 
Don't read it at all
 
 
 
What is your overall evaluation of the newsletter?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
From which of the following sources do you now receive most of your information about what is going on in the company? Rank your top three information sources only.
The grapevine
Bulletin board
My supervisor
Company leadership
Group meetings at our work location
Local company publications
Company intranet
Company e-mail
Voice-mail announcements
 
 
 
From which of the following sources would you prefer to receive most of your information about what is going on in the company?
 
The grapevine
 
Bulletin board
 
My supervisor
 
Middle management at my location
 
Top management at my location
 
Company leadership
 
Group meetings at our work location
 
Local company publications
 
Publication A
 
Publication B
 
Publication C
 
Publication D
 
Company intranet
 
Company e-mail
 
Voice-mail announcements
 
Company video magazine
 
 
 
Do you have any suggestions for the company to help improve performance and efficiency?
   
 
 
 
VERY DISSATISFIED SOMEWHAT DISSATISFIED UNDECIDED SOMEWHAT SATISFIED VERY SATISFIED
I am kept well informed about my work group's plans and progress

I am kept well informed about company plans and progress.

There are opportunities available to me to express my ideas to upper management.

There is good communication in my group.

There is good communication between people in different areas of the company.

I am kept well informed by upper management on what's going on in the company.

Considering everything, how satisfied are you with the amount of quality of communications in the company?
 
 
 
The company clearly communicates its goals and strategies to me?
 
Strongly disagree
 
Somewhat disagree
 
Neither agree nor disagree
 
Somewhat agree
 
Strongly agree
 
 
 
I receive enough opportunity to interact with other employees on a formal level.

 
Strongly disagree
 
Somewhat disagree
 
Neither agree nor disagree
 
Somewhat agree
 
Strongly agree
 
 
How would you rate your manager in each of the following areas? Please assign a rating on a scale from 1 to 5, where 1 represents "Poor" and 5 represents "Excellent".
Poor    Average    Good    Very Good    Excellent   
Communication
Planning and organizing
Directing and coordinating
Job/Technical knowledge
Interpersonal relationship
 
 
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.



If you have any comments or concerns about this survey please Contact: -

[COMPANY]

[MANAGER_NAME]

Address 1

Address 2

City, State, ZipCode

 
Please contact [email protected] if you have any questions regarding this survey.
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