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What is the best service you use in your mobile frequently?
 
 
 
 
is it important to communicate with you: text messaging or phone call, Email, website update?
 
text messaging
 
phone call
 
Email
 
Website update
 
 
 
is it important you trust the company you work with?
 
strongly agree
 
agree
 
neutral
 
disagree
 
strongly disagree
 
 
 
is it important you have a good relationship to the company?
 
strongly agree
 
agree
 
neutral
 
disagree
 
strongly disagree
 
 
 
is it received value from the company which make you satisfied?
 
strongly agree
 
agree
 
neutral
 
disagree
 
strongly disagree
 
 
 
is it that the company attains your expectation that make you satisfied?
 
strongly agree
 
agree
 
neutral
 
disagree
 
strongly disagree
 
 
 
is it that the company keeps the cheaper price of the service in emergency making you satisfied?
 
strongly agree
 
agree
 
neutral
 
disagree
 
strongly disagree
 
 
 
what gender are you belong to ?
 
Male
 
Female
 
 
 
how old are you ?
 
less than 25 years old
 
From 25 years old to less than 35 years old
 
From 35 years old to less than 45 years old
 
from 45 years old and up
 
 
 
What the education level do you have?
 
less than BA.
 
BA. Degree
 
post graduate
 
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