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| Was customer greeted within one minute of entering the store? |
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| was customer re-approached within two minutes of greeting? |
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| 3. ________________________________________________________________________________________________________________________________________________________________________________
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| Did associate leave non-selling functions to serve customer? |
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| * Were open ended questions asked to determin customers needs? |
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| * Was customer informed about promotions, and or, sale racks? |
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| * was customer escorted to the fitting room? |
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| * Was customer offered extra items while in fitting room? |
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| * Were fitting rooms emptied as soon as the customer was done? |
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| * Was the customer asked for the sale? |
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| * Was customer offered at least one item at the cash desk? |
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