1. Surveys
  2. 2015
  3. June
  4. C
  5. Customer Satisfaction - EP - May's lost customers
0%
Exit Survey
 
 
Hi! I'm Matt from EatingPrimal. Thank you for taking our survey! Our #1 goal is Customer Satisfaction and we cannot achieve that without feedback from you, our customers. I know your time is valuable and no one has enough, but we would very much appreciate a few minutes of your busy day to let us know how we are doing. We are committed to making sure that your experience with EatingPrimal is an amazing one that that not only adds a ton of convenience, tastes great, but also helps start your journey to a healthy lifestyle.

Thank you so very much for your support and participation. Your honest answers to these questions will help us do great things.

From The EatingPrimal Team

Note: Your survey responses will be strictly confidential.

Please start with the survey now by clicking on the Continue button below.
 
 
 
How long have you been a customer?
 
Haven't ordered yet
 
Less than 1 month
 
1 month to 6 months
 
6 months to 1 year
 
1 year+
 
 
 
Which portion size do you typically order?
 
Standard
 
Rx
 
Family
 
 
 
What kind of eater would you consider yourself?
 
Strict Paleo
 
Paleo-ish
 
What the heck is Paleo?
 
Vegetarian
 
Just Eat Real Food
 
Low-calorie
 
 
 
How would you rate your level of satisfaction with us?
 
I'm loving it!
 
It's been good
 
Meh
 
Wasn't impressed
 
Bad experience
 
 
How would you rate us in the following areas:
Poor Average Good Amazing
Customer Service
Quality of Food
Variety of Food
Price
Website Experience
Deliveries
Overall
 
 
 
Comments:
   
 
 
 
How likely are you to continue EatingPrimal?
 
I already have my order in for next week!
 
I will order in the near future
 
I doubt I'm going to order in the next couple of weeks
 
No way Jose!
 
 
 
How likely is it that you would recommend EatingPrimal to a friend, family member, or colleague?
 
Already have!
 
I plan to tell someone soon
 
If it comes up in conversation
 
Probably not
 
Ummmmmm.. no
 
 
 
Tell us what you love, hate, or would change about EatingPrimal:
   
 
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