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  5. DEXIS Fusion Driver & API Update Installation And

DEXIS Fusion Driver & API Update Installation And

DEXIS: Fusion Driver & API Update Procedure & Installation
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TEAM,

There have been several misunderstandings on how to properly troubleshoot the platinum sensors using the Fusion Drive & API update. As a result we are asking you to complete the Fusion Drive & API Update quiz.

This quiz is intended to not only help in measuring knowledge and understanding on how to perform the API Update but also, clarify the difference between the Fusion Wizard and the Fusion Driver & API Update.

It is mandatory that all tech support agents complete this quiz. You are entitled to utilize the DEXIS WIKI as a reference guide.
If you have questions or concerns, please notify Michael Kohio at [email protected] or Zebbie Peebles at [email protected].

Thank you very much for your time and commitment. This is our commitment to continuously improve your product knowledge level and increase customer satisfaction.

Please start the quiz now by clicking on the Continue button below.
 
 
 
 
* Your Name:
   
 
 
 
* What does the API UPDATE Fix?
 
DEXIS 9 may display the error message “Data Acquisition Hardware Problem; and DEXIS 10 displays Error Code 4, Error Code 18, or Error Code 57 when closing the acquisition window
 
The first image of a series displayed blank, distorted, or with a black-and-white gravel pattern
 
All the above
 
 
 
* Browse to the local __________________ directory to check the update was successful.
 
DXImage
 
Gendex
 
Dexis
 
Data
 
 
 
The API UPDATE can be used for both the Platinum and Classic sensor.
 
True
 
False
 
 
 
* Manually browse to the __________ ___________ and __________ ___________ folder within ________________________ or __________________________
   
 
 
 
* What properties should be checked to ensure the API UPDATE was successful? What is the File size?
   
 
 
 
Name two issues the Fusion Wizard will need be to run for.
   
 
 
 
Whose assistance is needed to run the Fusion Wizard?
   
 
 
 
Should a sensor consistently not detect radiation, can the API UPDATE fix the issue?
 
True
 
False
 
 
 
* Hover the mouse over the CMOSDentalCamera.dll; the File Version displayed should be _______ or higher.
 
1.45.1
 
2.0.xx or higher
 
4.5.6
 
10.0.8
 
 
 
* What should be run with a new Platinum Sensor install?
   
 
 
 
* What file should be uploaded to SAP and the DEXIS CRM?
   
 
 
 
* What is the name of the .inf file you will manually browse to?