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  1. Surveys
  2. 2005
  3. February
  4. E
  5. Engineering Change - WorkManager
0%
 
 
Dear Customer:



I would like to obtain user feedback of the use of WorkManager for engineering change control.
I would be grateful if you can take a couple of minutes to complete this questionnaire.





Best regards


Catherine

Engineering Change Manager
 
 
 
Which capacity do you use WorkManager in most frequently?
 
Initiator
 
Evaluator
 
Approver
 
Incorporator
 
To obtain information only
 
 
 
How often do you use WorkManager?

 
Several times a day
 
Daily
 
Every 2 to 3 days
 
2-3 times a week
 
Weekly
 
Once a month or less often
 
Only when prompted
 
 
How satisfied are you with WorkManager regarding the following items?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Not Applicable
* First use experience
* User friendliness of WorkManager
* Access to WorkManager
* Reliability of WorkManger
* Usage experience
* After care service (training documentation, 'help desk support', customer service etc)
 
 
 
Overall, how satisfied are you with WorkManager
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
How satisfied are you with IT support for WorkManager?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Not Applicable
* Response time
* Problem solved to user satisfaction
* Problem solved within adequate time scales?
 
 
 
What could WorkManager do better?
   
 
 
 
Compared to the PCR paper based system previously used would you say that engineering change used via WorkManager is...
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
Don't know or never used
 
 
 
If you have additional comments about your experience with WorkManager that have not been addressed in the survey, please enter them below.
   
 
 
 
Thank you for your feedback.
I sincerely appreciate your honest opinion and will take into account any additional comments made.



Catherine
 
Please contact [email protected] if you have any questions regarding this survey.
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