This free survey is powered by QUESTIONPRO.COM
0%
 

Dear Eurotech Brand Advocate:

As the vice-president of the AM Appliance Group. I want to thank you for assisting our company with your valued feedback regarding the Eurotech product provided for your use and review. Please help us better understand our consumer needs by completing the survey below. Thank you for your time.

Sincerely,


Don Prevette
Vice President
Eurotech Home Products
 
 
 
* Name:
   
* Address:
   
* City:
   
* State:
   
* Zip code:
   
* Email address:
   
* Contact phone number:
   
* Model number:
   
* Serial number:
   
 
 
 
* How long have you used your Eurotech dishwasher product?
 
Less than 1 month
 
1 to 6 months
 
6 months to 1 year
 
1 year or more
 
Installation date (Month/year)
 
 
 
 
* How often do you use your Eurotech dishwasher product?

 
Daily
 
Weekly
 
Monthly
 
Average loads weekly
 
 
 
Below are a list of features that are part of the product. How important is each feature to you?
1
Not At All Important
2 3 4 5
Extremely Important
* Stainless Steel Interior
* 5 level wash system
* EuroDry turbo dry system
* Low water usage (3.9 to 7 gals of water)
* EnergyStar rated - low energy usage
* Triple filter design (no pre-rinsing required)
* Electronic control system (5 year warranty)
* Hidden heating element design (protects heat sensitive items)
* Graphite nylon racks (5 year warranty)
* Adjustable upper rack (left side)
1
Not At All Important
2 3 4 5
Extremely Important
* Adjustable tines on lower rack (improved flexibility for large items)
* Silverware caddy cover (sort silverware for improved cleaning)
* Top or bottom only wash option
* 16 hour delay wash option
* Express connect system (all installation hoses & power cord pre-attached at factory)
* All units 100% factory tested before packaging
 
 
 
Overall, how satisfied are you with your Eurotech dishwasher product?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
Compared to other competitive dishwasher products of similar retail value, would you say that Eurotech is:
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
List competitive brands that provide a better value for the retail price. Brand name and model number preferred.
 
 
 
 
Based on your overall experience with Eurotech and the AM Appliance Group, how likely are you to buy a Eurotech brand product in the future?


 
Very Unlikely
 
Unlikely
 
Somewhat Unlikely
 
Very Likely
 
Extremely Likely
 
 
 
If you have contacted the AM Appliance Group customer service, were all problems resolved to your complete satisfaction?
 
Yes, by the company or its representatives
 
Yes, by me or someone outside the company
 
No, the problem was not resolved
 
No problems/No contact with customer service
 
 
 
What is it that you like most about Eurotech dishwashers? Please enter as many items as you wish.
   
 
 
 
What do you like least about Eurotech dishwashers?
   
 
 
 
How likely are you to recommend Eurotech product to others?
 
Definitely will recommend
 
Probably will recommend
 
Not sure
 
Probably will not recommend
 
Definitely will not recommend
 
Never Used
 
 
The following is a list of product and service items. How satisfied are you with your Eurotech dishwasher product on each of the following items?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Not Applicable
Overall quality
Value
Installation or first use experience
Usage experience
After purchase service (warranty, repair, help desk)
 
 
 
What would you like to tell the AM Appliance Group about your satisfaction with Eurotech dishwashers that was not already asked in the survey?
   
 
 
 
Thank you for your feedback.
 
Please contact [email protected] if you have any questions regarding this survey.
Survey Software Powered by QuestionPro Survey Software