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  1. Surveys
  2. 2014
  3. October
  4. G
  5. GIZ GH Communication Needs - Team Leaders
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Exit Survey
 
 
This survey is addressed to Team Leaders/staff handling communication-related tasks.
Your answers will provide a better understanding on how important communication is for your project, how is it used, which aspects of communication should be tackled, how your project communication contributes to the overall image of GIZ as part of the German Development Cooperation and how best communication services and tools could support your work.
 Your survey responses will be confidential and data from this survey will be reported only in the aggregate.
If you have questions at any time about the survey or the procedures, you may contact Paola Ribadeneira ([email protected])
Thank you very much for your time and support. 
 
 
 
* Which project do your work for?
 
 
 
* GENERAL INFORMATION What does your project/program do?
   
 
 
 
* The project/program is funded by:
   
 
 
 
* Who are your main partners?
   
 
 
 
* Who are your co-financing institutions?
   
 
 
 
* Who are your main stakeholders?
   
 
 
 
* For communication purposes, who would you consider as your key target audience(s)?
   
 
 
 
* UNDERSTANDING OF GIZ EXTERNALLY

In your opinion, the role of GIZ as part of the German Development Cooperation among your partners is:
 
a. Fully understood
 
b. Understood to some extent
 
c. Not understood
 
 
 
* Among stakeholders, is there any of the following perceptions present:
 
a. GIZ is a donor/funding agency
 
b. GIZ staff are government staff
 
c. GIZ is an NGO
 
d. None of the above
 
Other
 

 
 
 
* In your opinion, the perception of GIZ support among your partners is:
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
 
 
* RELATION WITH THE PRIVATE SECTOR Does your project have a PPP/PPPs?
 
Yes
 
No
 
 
 
* If yes, does your project have:
 
One PPP
 
More than one PPP
 
 
 
* Does your project have a strong relation with private sector companies here or abroad who could potentially be PPP/co-financing partners?
 
 
 
* If yes, do you think most of those private sector companies are aware that they can partner with GIZ?
 
 
 
* If you see any potential to partner with them, has your project ever done an activity, aiming to promote GIZ work with the private sector?
 
 
 
* If yes. What specific activity or activities has your project carried out?
   
 
 
 
* USE OF COMMUNICATION AND COMMUNICATION MATERIAL
How important is communication for your project
 
0 Not important at all
 
1
 
2
 
3
 
4
 
5 Very important
 
 
 
In which of the following scenarios do you mostly use communication that involves the image of GIZ/GDC. Please mark the most common one as 1.
a. Workshops/Seminars/Conferences
b. External meetings
c. Fairs
d. Media
 
 
 
* What would you consider as a gap or gaps in project external communication?
   
 
 
 
* What would you consider as a gap or gaps in external communication for GIZ Ghana?
   
 
 
 
* Which of the following communication material does your project have:
 
a. Project description (one, two or four pages)
 
b. Brochure
 
c. Fact-sheet
 
d. Leaflet
 
e. Standard presentation
 
f. Banners/Roll ups
 
g. Website
 
Other
 

 
 
 
* Which one of the above mentioned material is your main promotional material?
   
 
 
 
* Who are the main receivers of your promotional material?
   
 
 
 
* Does your project produce publications?
 
Yes
 
No
 
 
 
* If yes. Is it mostly:
 
a. GIZ publications
 
b. Joint publications with your partner(s)
 
c. Joint publications with other stakeholders
 
 
 
* If your project produces publications on regular basis, is it
 
a. Once a year
 
b. Two per year
 
c. Between three and five
 
d. More than five
 
e. N/A
 
 
 
* When producing communication material, do you use a professional editor ?
 
Yes. Always
 
Yes. Sometimes
 
No
 
 
 
* If yes. Is the editor a native speaker of the language in which you are producing the publication?
 
Yes
 
No
 
 
 
* If not, who is in charge of the writing, editing, and proof reading process?
   
 
 
 
* EXPOSURE TO INTERNAL AND EXTERNAL MEDIA When was the last time your project description was updated on the GIZ website?
 
a.This year
 
b. One year ago
 
c. More than a year ago
 
d. Two years ago or earlier
 
e. My project/program is not on the GIZ website
 
 
 
* Has your project been showcased on internal GIZ media?
 
Yes
 
No
 
 
 
* If yes, on which media?
 
a. Wir
 
b. Akzente
 
c. Infoscreen
 
d. Newsletter. Which one?
 
Other
 

 
 
 
* Has your project been showcased in any event organized by Head Quarters or on any media event organized by them?
 
Yes
 
No
 
 
 
* If yes. Which one?
   
 
 
 
* If yes. On average, how many times a year has your project information been used by Head Quarters either on media or events?
 
a. Once
 
b. Two - Three times
 
c. Three - Five times
 
d. More than five
 
 
 
* Do you participate actively in any other platform that allows you to share information about your work?
 
Yes
 
No
 
 
 
* If yes, which one?
   
 
 
 
* Is there any activity organized by your project that allows the media to get to know about the project?
 
Yes
 
No
 
 
 
* If yes. Which type of activity has been organized?
   
* If any of the mentioned activities takes place on regular basis, please specify otherwise mark it as N/A.
   
 
 
 
* Has your project ever participated in a journalists’ trip?
 
Yes
 
No
 
 
 
* If yes, how was the experience?
   
 
 
 
* How would you rate the exposure your project gets in the media in Ghana?
 
0 No exposure
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10 High exposure
 
 
 
* If your answer is 1 or above. Which one is the main media where your project is more likely to be showcased?
 
a. Printed newspapers
 
b. Online newspapers
 
c. TV
 
d. Radio
 
e. Magazine

 
 
 
* STAFF COMMUNICATION SKILLS
Do you have people in your team who have received professional media training?
 
Yes
 
No
 
 
 
* If yes. Who?
 
a. Only the Team Leader
 
b. AMA Senior
 
c. AMA Junior
 
d. Senior local staff
 
e. Junior local staff

 
 
 
* Who is mainly responsible for providing information to the media?
 
a. Team Leader
 
b. Senior staff
 
c. Junior staff
 
d. A specific person in your team different from the Team Leader

 
 
 
* Who?
   
 
 
 
* Have your staff members being exposed to any training to enhance their communication skills?
 
Yes
 
No
 
Planning to
 
 
 
* If yes or planning to. Which training have they attended or are planning to attend?
   
 
 
 
* SERVICES AND SUPPORT FROM GIZ How would you rate GIZ support and available tools that allow your team to communicate better?
 
1 Poor
 
2 Below Average
 
3 Average
 
4 Good
 
5 Excellent
 
 
 
* How would you rate your team awareness of communication rules and regulations?
 
1 Poor
 
2 Below Average
 
3 Average
 
4 Good
 
5 Excellent
 
 
 
* When producing communication material that involves GIZ/GDC image, do you:
 
a. Refer to the information and rules available on the intranet?
 
b. Refer directly to the Corporate Design manual
 
c. Enquire directly the communication unit at Head Quarters
 
d. Have a specific person in your team who takes care of communication rules and regulations

 
 
 
* Select the top three communication services you consider important for your project/program:
 
a. Support to specific communication queries (Guidelines, Procedures, Corporate Wording, etc)
 
b. Printing and publishing
 
c. Editorial support
 
d. Support to event management
 
e. Production of stationary and corporate gifts
 
f. Support to external media/press management
 
g. Support to internal media exposure
 
h. Pool of communication-related providers

 
 
 
* Select the top three tools\activities you consider important for your project?
 
a. A page where you can find all relevant information on regards to communication/communication services of GIZ GH
 
b. Regular trainings to enhance communication skills
 
c. Regular internal events to enhance communication skills
 
d. A introductory slot on communication for new staff
 
e. An information point with publications and information material
 
f. Finding plattforms such as events, where your project/program can have exposure

 
 
 
* General expectations of having a Corporate Communication Unit at the GIZ Office in Ghana
   
 
 
 
* Any other feedback on regards to communication you would like to add?