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Hello:

You are invited to participate in our survey about the home furnishings industry. In this survey, you will be asked to complete a survey that asks questions about your shopping habits. It will take approximately 10 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. The information provided will help us formulate our opinion for our Final Project for our Marketing Class. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Ajay Parikh by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 
 
* What stores do you think of when shopping for home furnishings, decorations and accessories?
 
Ikea
 
Target
 
Z Gallerie
 
Pier 1 Imports
 
Bed Bath and Beyond
 
Pottery Barn
 
Cost Plus World Market
 
Crate & Barrel
 
Other
 

 
 

How do you shop for home furnishings, decorations and accessories?
 
Retail store
 
Catalog/Mail order
 
On-line
 
Other
 

 
 

* Do you shop at Pottery Barn?
 
Yes
 
No
 
 

How much do you typically spend at Pottery Barn?
 
$0-$9.99
 
$10-$49.99
 
$50-$99.99
 
over $100
 
 
Please indicate how satisfied you are with Pottery Barn on the following attributes:
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Location
Price
Store Environment
Style
Quality
Selection
 
 

* Since you indicated that you were not happy with the prices at Pottery Barn, why do you continue to shop there?
 
Treat/Luxury
 
Brand Name
 
Quality Products
 
Other
 

 
 

* Do you shop at Pier 1 Imports?
 
Yes
 
No
 
 

How much do you typically spend at Pier 1 Imports?
 
$0-$9.99
 
$10-$49.99
 
$50-$99.99
 
over $100
 
 
Please indicate how satisfied you are with Pier 1 Imports on the following attributes:
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Store Environment
Style
Quality
Location
Selection
Price
 
 

* Since you indicated that you did not like the store environment at Pier 1 Imports, why do you continue to shop there?
 
Product Selection
 
Price
 
Convenient Location
 
Other
 

 
 
Comparing Pottery Barn and Pier 1 Imports, which store:
Pottery Barn Pier 1 Imports
has the most convenient store layout for shopping?
has the highest prices overall?
has the best quality merchandise?
has the poorest quality merchandise?
is most likely to have what you want in stock?
has the best advertised sales and specials?
has the lowest prices overall?
provides the least value for your money?
has the widest selection of merchandise?
maintains the best everyday price for most merchandise?
consistently provides the best values for your money?
 
 

Overall, which store do you rate higher?
Pier 1 Imports Pottery Barn
 
Step 1 of 10
Which of the following combinations are the most acceptable to you?
Price More Expensive More Expensive Less Expensive
StyleExotic/InternationalExotic/InternationalTraditional/Tailored
Selection of MerchandiseProduct Mix always changingProduct Mix always changingAlways the same products
Merchandise QualityHigh-qualityHigh-qualityLow-quality
ConvenienceLocated where I regulary shopLocated where I regulary shopI need to make a special trip to go to this store
Product AvailabilityProduct is not readily for purchase available at the storeProduct is not readily for purchase available at the storeProduct is readily available for purchase at the store
Store Environment/LayoutStore displays give me ideas which spur my purchasesStore is very neat and organizedStore is cluttered and product is difficult to find
 
 

* Please indicate your current living situation:
 
Own a Single Family Home
 
Own a Condo/Townhouse
 
Rent an Apartment/Condo/Townhouse/House
 
Live with Parents/Family
 
Other
 
 
 

* What is your age?
 
18-24
 
25-34
 
35-49
 
50-65
 
65+
 
 

* Please indicate your gender:
 
Male
 
Female
 
 

Please indicate your approximate yearly household income before taxes. (Include total income of all adults living in your household.)
 
up to $50,000
 
$50,001 to $75,000
 
$75,001 to 100,000
 
$100,001 to $150,000
 
over $150,000
 
 

How much do you typically spend at Pottery Barn?
 
$0-$9.99
 
$10-$49.99
 
$50-$99.99
 
over $100
 
 

How do you shop for home furnishings, decorations and accessories?
 
Retail store
 
Catalog/Mail order
 
On-line
 
Other
 

 
Please contact [email protected] if you have any questions regarding this survey.
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