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| 1. Cleanliness of restroom areas? |
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| 2. Cleanliness of hallways and stairwells? |
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| 3. Timely response to cleanliness concerns? |
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| 4. Please give an overall rating of the custodial services (i.e. the cleaning of the rest rooms, or the other rooms, deliveries, events set-up, etc.) |
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| 5. Have you requested building maintenance services in the past 12 months? |
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| 7. Professionalism and expertise of the staff? |
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| 8. Have you had occasion to contact the Facilities Office staff in the past 12 months? |
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| 9. Please rate your telephone or e-mail interaction with Facilities administrative personnel (i.e. were they courteous & professional?) |
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| 10. Timely answers to inquiries (request for light bulb replacement, carpet shampooed, etc.). |
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| 11. Please rate the overall availability of staff. |
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