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Please read the following description of a new product concept called Instant Elegance.

Instant Elegance is a turnkey decorating package which includes one or more semi-custom coordinated window treatments, decorative pillows, and other soft furnishings along with paint color and slipcover recommendations (e.g., two 84" long pinch-pleat draperies, two 20" decorative pillows, and a 36" table overlay in your choice of decorator fabrics and valance styles (from predefined lists), plus recommendations for complementary paint colors [option 1], [option2], and [option 3] - all for $[a certain preset dollar value]). Instant Elegance allows you to create "a new room in an hour" using your existing furnishings and window hardware.

Instant Elegance is targeted to buyers who want more quality and selection than is available at Linens 'n Things, but who can't afford the time and expense of traditional custom work (home visit and consultation, measuring, professional installation). Instant Elegance should also appeal to buyers who want a coordinated look, but who do not want to deal with a decorator. Instant Elegance will be offered primarily via the internet.

The Instant Elegance customer may choose from a predefined set of fabric color and texture palettes (e.g., a linen print fabric which coordinates with a linen stripe fabric and a nubby solid) and a predefined set of soft window covering styles. A variety of trims (cording, tassels,...) may be added to each item at additional cost. The customer will be able to preview their custom item online in their choice of fabric(s) and trim.

The customer may add the following decorating options, at an additional fixed cost:
1. recommendation, purchase, and delivery of coordinating accessories (sofa throw, candlesticks, silk flowers, etc.) and
2. online or in-home room redesign (redecorating the room using the customer's own furnishings - enhancing the floor plan, "shopping" the home for coordinating furniture/accessories, rehanging pictures, and so forth).
 
 
 
* Overall, what is your reaction to the Instant Elegance concept as described above?
 
Poor
 
Fair
 
Good
 
Very good
 
Excellent
 
 

* What aspects of Instant Elegance do you like most? (Check all that apply)
 
It's color and pattern coordinated
 
The overall concept
 
I can get an in-home room redesign
 
I can get an on-line room redesign
 
It's affordable
 
The custom look
 
It's easy to select and order
 
It's comprehensive
 
I don't have to deal with a decorator if I don't want to
 
I don't have to look through a lot of fabric books
 
I can change the look of my room quickly
 
I don't have to pick from a lot of curtain styles
 
I can complete my decorator look with optional coordinated accessories

 
 
 
What do you like least about Instant Elegance?
   
 
 
 
* Which of the following best describes your need for Instant Elegance?
 
I really need this product because there is no combination of product and services like it.
 
I'd rather have custom made products.
 
I'd rather buy window coverings, etc. at Linens 'n Things, Target, or a similar store.
 
I'd rather make my own window coverings, pillows, etc.
 
Other
 
 
 
 
* Overall, how interested would you be in buying Instant Elegance if it were available within your price range?
 
Not at all interested
 
Not very interested
 
Neither interested nor uninterested
 
Somewhat interested
 
Very interested
 
 
 
What would be your main reason for buying Instant Elegance?
   
 
 

Which optional Instant Elegance products and services would you most likely choose? (Check all that apply)
 
Trim (cording, fringe, tassels) applied to your window coverings, pillows, table toppers, etc.
 
Reversible products (window valances, pillows, etc. with reverse sides in a complementary designer fabric)
 
Coordinated accessory recommendations and purchase (customized to your needs)
 
On-line room redesign
 
In-home room redesign

 
 
 
* What would you expect to pay for an Instant Elegance package of two 36" wide lined tab-top window valances, two 20" square decorative pillows, and one 36" table topper in a decorator fabric(s) and style of your choice (no trim), plus coordinating paint and slipcover recommendations?
 
 
* What is the most you would pay for an Instant Elegance package of two 36" wide lined tab-top window valances, two 20" square decorative pillows, and one 36" table topper in a decorator fabric(s) and style of your choice (no trim), plus coordinating paint and slipcover recommendations?
 
 
What is the most you would pay for the following semi-custom items (in decorator fabrics):
25 50 75 100 125 150 175 200 225 250 275 300
lined 84" long drapery panel (each)
lined 36" wide tab-top valance
20" square decorative pillow
36" square table topper
90" round table skirt
 
 
What is the most you would pay for the following services:
50 100 150 200 250 300 350 400 500
accessory recommendation and purchase
on-line room redesign
in-home room redesign
 
 

* Which semi-custom products are you most interested in? (Check all that apply)
 
Draperies
 
Valances
 
Window Shades
 
Decorative Pillows
 
Table Toppers
 
Table Runners
 
Tablecloths
 
Chair Pads
 
Placemats
 
Napkins
 
Bedspreads
 
Duvet Covers
 
Pillowcases
 
Fabric covered lampshades
 
Fabric covered chandelier shades

 
 
 
What other products would you like to see made available as part of Instant Elegance?
   
What other services would you like to see made available as part of Instant Elegance?
   
 
 
On a scale of 1 (none) to 5 (a lot), how much influence would the following features have on your decision to buy Instant Elegance?
None Some A Lot
board-mounted window treatments (versus rod-mounted)
large number of fabrics to choose from
a color drawing of your Instant Elegance product
in your desired style and fabric(s)
a photograph of your room with your desired
Instant Elegance products superimposed on it
(e.g., window dressings)
fabric imprinted with a design of your choosing or creation
(e.g., family name, family crest, child's drawing, company logo, etc.)
for use on an Instant Elegance product (e.g., pillows)?
 
 
 
* Overall, what are your most important factors in choosing window coverings, pillows, etc.? Please check up to five.


 
Cost
 
Quality
 
Custom look
 
Availability of designer fabrics
 
Availability of designer styles
 
Availablity of coordinating products
 
Broad selection of products
 
Washability
 
Recognized brand name
 
Shopping convenience
 
Easy/fast service
 
Knowledgeable sales representatives
 
Other

 
 
Which of the following fabric designs do you like most and which do you like least?
Like
Least
Like
Most
solids
floral/botanical prints
animal/insect prints
contemporary prints
stripes/checks
 
 
 
How have you purchased your window treatments in the past five years? (Check all that apply).
 
Custom made (someone helps you select fabric and style, measures, fabricates, and installs to your specifications)
 
Semi-custom (you choose the fabric and style from a list of options - you measure and install)
 
Off-the-shelf (e.g., Target)

 
 

Have you ever used an interior decorator or designer to decorate your home?
 
Yes
 
No
 
Please contact [email protected] if you have any questions regarding this survey.
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