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Hello:

You have been chosen to take my very special survey. This survey is based on MFRA’s company website. It should take at least 5-10 minutes. It is for a project I am doing for school (and possibly work). Please only participate if you can do this on your break or at home as I do not want to be responsible for pulling you off an important project to get this done. It is an online survey; so, yes you have to have internet connection. If you’d like to participate but would prefer a handwritten survey, please see me. Please finish by Monday, May 16, 2005.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for me to learn your opinions.


Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact by email at the email address specified below.


Thank you very much for your time and support. Please note questions with an * mark are required but please fill out the other questions too as they will help me in my survey. Please start with the survey now by clicking on the Continue button below.


 
 
 
Please tell me about yourself.
 

What is your age?
 
Under 13
 
13-17
 
18-34
 
35-49
 
50-64
 
65 or older

 
 
 
Are you
 
Female
 
Male
 
 

* How would your rate yourself as an Internet user?
 
Beginner
 
Intermediate
 
Expert

 
 

Which of the following best describes your role in the industry?
 
Upper Management
 
Middle Management
 
Junior Management
 
Administrative Staff
 
Support Staff
 
Student
 
Trained Professional
 
Skilled Laborer
 
Consultant
 
Temporary Employee
 
Researcher
 
Self-employed

 
 
 
Which of the following best describes the area you live in?
 
Urban
 
Suburban
 
Rural

 
 

* What is your primary computing platform?
 
PC
 
Macintosh
 
Other
 

 
 

* How frequently do you surf the Web?
 
Every day
 
Several times a week
 
About once a week
 
Several times a month
 
About once a month
 
Less than once a month
 
Not sure (don’t keep track)
 
Other
 

 
 

* What do you regularly use the Web for? (Check all that apply)
 
News
 
Work research
 
Personal research
 
Investments
 
Shopping
 
Auctions
 
E-mail
 
Chat/communities
 
Web-based address book/calendaring
 
Banking
 
Other
 

 
 

* How often have you used the Web to gather information?


 
Every day
 
Several times a week
 
About once a week
 
Several times a month
 
About once a month
 
Less than once a month
 
This is my first time
 
Other
 

 
 

* How did you first hear about this Web site?
 
Search engine
 
Another Web site
 
Newspaper/magazine article
 
Friend or business associate
 
Advertisement
 
Don’t know/don’t remember
 
Other
 

 
 

* How frequently do you visit MFRA’s Web site?
 
First visit
 
Daily
 
Weekly
 
Monthly
 
Infrequently (less than once a month)
 
Other
 

 
 

* Did the menu items on the home page make sense to you?
Yes No
 
 
If no, what would you like to see changed?
   
 
 

* How likely are you to recommend MFRA's Web Site to someone?
Likely Unlikely
 
 
 
Is there anything about MFRA's Web Site that you would like to see improved? If yes, please fill in blank.
   
What changes or additional features would you suggest for this website?
   
 
 

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
How satisfied are you with your experience with MFRA's Web Site?
 
 
If you are not satisfied, please describe the reasons for your dissatisfaction below.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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