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Thank for deciding to devote your time and participate in the Marketing Research Survey regarding the use of Search-Engine-Optimization and Internet Advertising to promote the websites of hotels in the major cities of Greece.


Please start the survey now,it will take you approximately 6 minutes to complete it.If you want a copy of the results just click "Yes" on the relative question at the end of the questionnaire.
 
 

* 1.Please specify in which category the hotel belongs
5 star 4 star 3 star
 
 
 
* 2.Please specify the number of rooms in the hotel
   
 
 
3.Does your hotel have a website?
* (If you answer "No" in this question go to question number 20)
Yes No
 
 

* 4.Do you use Search-Engine-Optimization? Important Note:
Yes No
 
 

* 5.1.Do you use internet advertising? Important Note:
Yes No
 
 
 
5.2.If you answered "Yes" in the above question, which type of internet advertising do you use?(you may choose as many as they apply in your case)
 
Banners
 
Paid Search
 
Rich media
 
Pop-ups

 
 
6.Do you use Directory listings?
* (If you do not and have never used none of the three mentioned techniques go to question number 20) Important Note:
Yes No
 
 
7.How long have you used...?
Last 6 months 1 year 2 years 3 years 4 years Over 4 years Don't use
Search engine optimization?
Internet advertising?
Directory listings?
 
 

8.Is Search-Engine-Optimization assigned to an outside contractor?
Yes No
 
 

9.Is placement of the advertisements and/or keyword bidding assigned to an online media agency (for the internet advertising case)
Yes No
 
 
10.How would you rate the value for money of...
Very good Good Fair Poor Very poor Don't use
Search Engine Optimization
Internet Advertising
Directory Listings
 
 
11.Do you believe that the "brand" element of the hotel is enhanced positively by...?
Yes No Not sure
Search engine optimization
Internet advertising
Directory listings
 
 
12.How would you rate the effectiveness of ........ in producing immediate results?
Very good Good Fair Poor Very poor Never used
Search engine optimization
Internet advertising
Directory listings
 
 
13.What percentage does ........ represent on your marketing expenses?
0-5% 5-10% 10-15% 15-20% 20-25% over 25% Don't use
Search engine optimization
Internet advertising
Directory listings
 
 
14.How would you rate Internet advertising's effectiveness compared to...? Note:
Much more effective Somewhat more effective Neutral Somewhat less effective Much less effective Never used
Magazines
Trade journals
Billboards
Radio
Newspapers
Direct mail
 
 
15.Where do you expect to invest in the future for promoting the hotel you work for?
will not use- -definitely less- -Probably less- -Probably the same- -Probably more- -Definitely More
Magazines
Trade Journals
Billboards(outdoor)
Radio
Newspapers
Direct mail
Search-Engine-Optimization
Internet Advertising
Directory Listings
 
 

16.What percentage of your site visitors make their booking directly through your site?
0-1% 1-2% 2-3% 3-4% 4-5% 5-6% 6-7% 7-8% 8-9% 9-10%
Other  
 
 

15.Do you have a real-time "booking engine" integrated in your site? Definition
Yes No
 
 
 
18.Which type of your clientelle makes the most bookings directly from your site?
 
Individual businessmen
 
Incentives
 
Families (individual leisure)
 
Banquets
 
Corporate business
 
Offline travel agents
 
Other
 
 
 

19.What is the percentage of your online sales that is booked directly from your site?
0-5% 5-10% 10-15% 15-20% 20-25% 25-30% 30-35% 35-40% 40-45% 45-50%
Other  
 
 

* 20.Do you use online travel agents?
Yes No
 
 

21.Overall, how would you rate your experience with the online travel agents?
Very good Good Fair Poor Very poor
 
 

22.In the future you expect to work more,or less with the online travel agents?
Definitely more Probably more Probably the same Probably less Definitely less
 
 

23.What is the percentage of your total sales booked online (both directly from your site and from online TAs)?
0-2% 2-4% 4-6% 6-8% 8-10% 10-12% 12-15% Other  
 
 

24.Do you agree or disagree with the statement:"The Internet does not yet produce so many bookings in Greece in order to justify the investment in promoting our own website to attract direct bookings"
Definitely disagree Probably disagree Not sure Probably agree Definitely agree
 
 

25.Do you agree or disagree with the statement:"The Internet, with the availability of information that it provides, increases competition between hotels and forces prices down"
Definitely disagree Probably disagree Not sure Probably agree Definitely agree
 
 
 
Answer this question only if you answered "No" in the relative (fourth) question
   
 
 
 
Answer this question only if you answered "No" in the relative (fifth) question
   
 
 
 
Please state the name of the hotel you represent, or the chain if this is the case Privacy
   
Please state your job title
   
Please state your name
   
Please specify your e-mail address
   
 
 

Do you want to receive a copy of the results at your email?
Yes No
 
Please contact [email protected] if you have any questions regarding this survey.
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