This free survey is powered by QUESTIONPRO.COM
0%
 


Customer Needs Identification Survey
 
 


Part A: Demographics
 
 

* Age:
 
 

* Gender:
 
Male
 
Female
 
 

* Occupation:
 
 

* Educational background:
 
 

* Highest level of education:
 
 


Part B:
 
 

* Have you ever done a distance mode subject before?
 
Yes
 
No
 
 


Part C:
 
 
 
* Which subject have you done as a distance mode?
   
 
 

* Was it worth to take a distance mode subject as compare to ‘face to face’ mode subject?
 
Yes
 
No
 
 

* Were you happy with computer, internet and study materials facilities for the online subject learning?
 
Yes
 
No, please specify:
 
 
 

* Was there enough storage capacity for file exchange on the discussion board?
 
Yes
 
No
 
 

* Did you take the advantage of Virtual Classroom?
 
Yes
 
No
 
 

* Did you find communication through Virtual Classroom more effective and secure?
 
Yes
 
No
 
 

* Did you think that discussion among the group members was sufficient enough?
 
Yes
 
No
 
 

* Was the textbook itself sufficient enough to understand the whole subject?
 
Yes
 
No
 
 

* Do you think one or two discussion classes through Virtual Classroom between group members and lecturer would have helped in better understanding of the subject?
 
Yes
 
No
 
 

* How comfortable did you feel to work in team where you could not meet your team members?
 
 

* Were the options available for the online communication met your requirements?
 
Yes
 
No
 
 
 
Which additional features should be included to make Virtual Classroom learning more effective?
   
 
 


Part D:
 
 

* Do you have an email address?
 
Yes
 
No
 
 

Would you prefer to have computer and internet based learning?
 
Yes
 
No
 
 

* Do you think that such distance learning could be as effective as traditional classroom learning?
 
Yes
 
No
 
 

* Do you consider content of subject 32147 – “Introduction to I.T. Management” is well structured?
 
Yes
 
No
 
 

* Does the online handbook for the subject 32147 provide relevant information?
 
Yes
 
No
 
 

* Would you prefer to do the subject 32147 as a distance mode if offered?
 
Yes
 
No
 
 

* Would it be helpful for you if the course coordinator creates a platform called “Virtual Classroom” for group discussion purpose?
 
Yes
 
No
 
 

* Do you consider a more reliable and secure data transmission through Virtual Classroom?
 
Yes
 
No
 
 
 
Which additional features should be included to make Virtual Classroom learning more effective?
   
 
Please contact [email protected] if you have any questions regarding this survey.
Survey Software Powered by QuestionPro Survey Software