New Customer Survey

Thank you for choosing Lincoln Electric Cutting Systems. As part of our efforts to improve customer service, we want your feedback to rate your initial customer experience. We would appreciate your time in providing this information and value your opinion. Your survey responses will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [email protected] or call 866-571-1066 ext. 110.

I Agree

Please provide your contact info so that we may follow up if needed.

* First Name :

* Last Name :

Co. Name :

Address 1 :

City :

State :

Zip :

Phone :

* Email Address :

How was your Sales Experience?

Informative

Good

Improvement Needed - Please Explain

Were you considering other CNC machine brands besides Torchmate?

No

Yes

If Yes - Please enter the Brand Name considered and why you chose Torchmate instead.

Were you able to easily locate your Packing List & Instruction Manual?

Yes

No

Did you receive everything as you expected?

Yes

No

Not Sure - Please explain below

Back Ordered Item(s) - Was this communicated to you? - Please explain below.

Please Explain

Have you contacted our Tech Support Department for assistance?

Yes

No

If yes, were they helpful? If No, do you know how to reach them?

Have you considered our on-site training program or plasma cutting consumables?

Yes

No

As part of our Accumove Software Registration Process, we can offer you a one time discount on your first consumable purchase. Would you like to do that today and save 10%?

Yes

No

Is there anything additional we can help you with at this time?