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| Conflict is handled openly and resolved in a timely manner. |  
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| When someone on the E-Board says they will do something, I know it will get done. |  
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| The SAA has projects that contain clear goals, plans with specific accountabilities, and objectives to complete. |  
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| Club members see E-Board members as approachable. |  
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| Members get feedback on completed tasks. |  
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| Members get recognition for good performance. |  
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| There is a sense of trust within the organization. |  
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| Information is made available to all members in a timely manner. |  
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| Interaction between group members is encouraged. |  
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| Channels of discussion are open. |  
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