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  1. Surveys
  2. 2005
  3. April
  4. S
  5. Safety Systems
0%
 

Hello, ATC Facility Chiefs
You are invited to participate in a survey on the Baker Lifechute. In this survey, approximately 10 people will be asked to complete a survey that asks questions about Safety and Satisfaction of the Baker Life Chute.

It will take approximately 5 minutes to complete the questionnaire. Your participation in this study is appreciated. There are no risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.

Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Orlando Ceville at (334)224-0279 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 

* Rate the importance of safety and reliability in reference to high structure evacuation systems?
 
Low
 
Average
 
High
 
 

* Why was the Baker Life Chute chosen to be your evacuation system?
 
Easy to use
 
Price value
 
Solves Problem
 
 

* Does the Baker Life Chute meet your safety requirements?
 
Yes
 
No
 
Not sure
 
 

* How would you rate your old evacuation system?
 
Poor
 
Good
 
Excellent
 
 

* In your opinion is the Baker Life Chute better, about the same or worst than your previous evacuation system?
 
Worse
 
About the same
 
Better
 
 
 
* How would you rate your evacuation time using the Baker Life Chute in comparison to your old system?
 
Slightly decreased
 
Decreased
 
About the Same
 
Slightly increased
 
Increased
 
 
 
* Compared to other high structure evacuation systems that are available, would you say that the Baker Life Chute is:
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
Don't know
 
 
How satisfied are you with the Baker Life Chute regarding the following items?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Not Applicable
Overall quality
Value
Purchase experience
Installation or first use experience
Usage experience
After purchase service (warranty, repair, customer service etc)
 
 
 
* If you have contacted Baker Safety Equipment Inc. customer service, were all problems resolved to your complete satisfaction?
 
Yes, by the company or its representatives
 
Yes, by me or someone outside the company
 
No, the problem was not resolved
 
No problems/No contact with customer service
 
 
 
Overall, how satisfied are you with the Baker Life Chute?
 
Unsatisfied
 
Somewhat Satisfied
 
Extremely Satisfied
 
Very Unsatisfied
 
Very Satisfied
 
Please contact [email protected] if you have any questions regarding this survey.
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