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Surveys
2005
April
S
Sunrise Tenants Survey
Sunrise Tenants Survey
0%
What are the important reasons, according to you, for customers visiting Sunrise on a scale of 5 to 1, 5 being extremely important and 1 being least important? Check all that may apply.
1
Extremely Important
2
3
4
5
Least Important
Ambience
Location of the outlet
Quality of the products
Freshness of Vegetables, Butchery, etc
Vast Choice of Products or Service
Good Customer Service
Good Value for money
Spacious aisles aiding convenience of movement
Legible signage
Others
Have you shopped online before?
Yes, with UAE websites only
Yes, with overseas websites only
Yes, with both UAE and overseas websites
No, I have not shopped online
Were you satisfied with your online shopping experiences?
Yes, I was quite satisfied (Skip next question)
No.
Why were you dissatisfied?
Online shopping offers 3 very practical benefits. First is the convenience of anytime anywhere shopping, Second is a vast choice and third is the price. However it also has many disadvantages such as lack of a personal/social experience while shopping, uncertainties in fulfillment and credit card security issues. Given the above do you think online shopping will succeed in Sunrise?
Yes (Go to Q.6, if you selected this option)
No (Go to Q.7, if you selected this option)
May be (State your reasons and go to Q.8, if you selected this option)
Please state two reasons to support your view that online shopping will succeed? (After responding go to Q.7)
Please state two reasons to support your view that online shopping will not succeed?
What software do you use / have used?
Not Applicable
Word / Excel / PowerPoint/Internet Explorer
MSACCESS
MS Frontpage
Others, Please specify
If you are a shopping mall tenant would you be willing to support an online shopping initiative at Sunrise with a financial commitment?
Not Applicable (I am an employee)
Yes
No
If Sunrise implements online shopping, would you be willing to get trained?
Yes
No
On an average you work:
Less than 8 hours a day
Between 8 to 10 hours a day
More than 10 hours a day
Your work involves (Check all that may apply)
Always
Most of the time
Sometimes
Rarely
Never
Showing and explaining your products/services to the customers
Packing the products
Delivery of products / Service
Collecting Cash
Shelving the products
Handling inventory at the main store
Customer returns and complaints
Cleanliness of the shop
Others (Please specify)
Your gender:
Male
Female
How long have you been associated with Sunrise?
Less than 1 year
More than 1 year up to 3 years
More than 3 years up to 5 years
More than 5 years
Please contact
[email protected]
if you have any questions regarding this survey.
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