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| 1. I am comfortable in communicating with Executives of BHEL/CQS Mumbai. |
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| 2. The BHEL Executives are co-operative and responsive to my requests on phone, fax or email. |
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| 3. The BHEL Executive acts professionally and displays poise and maturity while inspecting at the premises. |
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| 4. I share overall smooth and co-operative relationship with BHEL Executives. |
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| 5. BHEL Executives carry with them all the requisite documents, such as PO, drawings, CQIR format, CQS Stamp during the inspection visit. |
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| 6. Clear communication is provided by BHEL Executives regarding the time and date of their visit. |
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| 7. The BHEL Staff Executives adhere to their appointment commitments. |
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| 8. The BHEL Executives are well aware of the quality requirements before coming for inspection. |
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| 9. BHEL executives willingly put in extended hours to complete the job, when required. |
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| 10. The Executives at site keep their superiors well informed about the progress and problems. |
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| 11. BHEL Executives train and help me in improving my bottlenecks and grey areas. |
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| 12. When required, the BHEL Executives are willing to learn and acquire new skills from the inspection job. |
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| 13. BHEL Executives educate me about Quality plan and sampling requirements when the same are not understood by me. |
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| 14. BHEL Executives educate me about the calibration needs. |
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| 15. BHEL Executives follow laid down procedures and work within quality guidelines. |
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| 16. BHEL Executives display a thorough in depth and comprehensive knowledge of their work. |
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| 17. BHEL Executives demonstrate 'Quality and Excellence Culture’ |
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| 18. BHEL Executives are able to effectively take routine decisions. |
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| 19. BHEL Executives make fact based decisions and are not swayed by opinions. |
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| 20. BHEL Executives act proactively and take timely and effective decisions when Quality Plan and/or Specifications are not clear. |
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| 21. BHEL Executives issues the CQIR on time. |
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| 22. BHEL is an important customer to us. |
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| 23. Delivery time stipulated in BHEL Purchase Orders are sufficient. |
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| 24. Customer requirements wherever applicable are clearly defined by BHEL. |
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| 25. I am satisfied with the overall interaction with BHEL |
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