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* Do you own a mobile phone
Yes No
 
 

* who is your service provider
 
Reliance
 
Tata indicomm
 
Idea
 
Airtel
 
Hutch
 
Celone
 
 

* what is your mobile
 
Nokia
 
Motorola
 
LG
 
Samsung
 
Sony Ericcson
 
Kyocera
 
Phillips
 
Panasonic
 
Blackberry
 
Other
 
 
 

* Nature of connection
Postpaid Prepaid
 
 
 
* What is your tariff plan?
   
* What are your average monthly charges?
   
 
 

* Are you satisfied with your service provider
Yes No
 
 

* Why do you prefer the service provider
 
Brand value
 
Better network coverage
 
Value added services
 
Group uses the same service provider
 
Better service quality
 
Advanced technology offerings
 
Workplace compultions
 
Better promotional offers
 
Other
 
 
 

With the knowledge of features offered by Reliance like Value Roaming,International Roaming,Voice Mail,Call Waiting,Call Hold,Call Divert,Call Conference,CLIP,CLIR,International SMS,
R-World servises like
Exam Results,
Cricket,
News,
Videos,
Find or Buy,
Ringtones,
Games,
Travel,
Astro World,
Bill n Help,
Finance,
KidzWorld,
Humour,
Surf,
R Connect features like
R Connect Data Cable,
R Connect Card,
PDA Phone..to access the internet,
Handset Change Card,
E-Recharge.
* Will you stick to or shift to reliance
Yes No
 
 
 
Give a single line reason
   
 
 

* when do you intend to purchase a new mobile
 
Less than a month
 
1-3 months
 
3-6 months
 
More than 6 sixmonths later
 
Never
 
 

* Which service provider would you prefer?
 
Reliance
 
Tata indicomm
 
Airtel
 
Hutch
 
Idea
 
Celone
 
 

* which mobile do you wish to purchase
 
Nokia
 
Motorola
 
Kyocera
 
LG
 
Samsung
 
phillips
 
panasonic
 
Sony ericcson
 
Blackberry
 
Other
 
 
 

* Nature of connection
Postpaid Prepaid
 
 

* Gender
Male female
 
 

* Age
 
Below 22
 
22-30
 
30-40
 
More than 40
 
 

* Annual take home income
 
Please contact [email protected] if you have any questions regarding this survey.
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