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  1. Surveys
  2. 2015
  3. March
  4. T
  5. TCV Client Experience
0%
Exit Survey
 
 
How would you rate your overall satisfaction with TCV?
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Slightly unsatisfied
 
Neither satisfied nor unsatisfied
 
Slightly satisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
How would you rate the quality of the valuations TCV performs for you?
 
Poor
 
Fair
 
Average
 
Good
 
Excellent
 
I don't know
 
 
 
How knowledgeable does the TCV staff seem to you?
 
Extremely
 
Very
 
Moderately
 
Slightly
 
Not at all
 
 
 
How many business days would you say it take TCV to complete your valuations?  
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
 
 
How satisfied are you with our valuation turn times?
 
Completely unsatisfied
 
Somewhat unsatisfied
 
Slightly unsatisfied
 
Neither satisfied nor unsatisfied
 
Slightly satisfied
 
Somewhat satisfied
 
Completely satisfied
 
 
 
How quickly do we respond to your requests?
 
Extremely Quickly
 
Quite Quickly
 
Somewhat Quickly
 
Neither Quickly Nor Slowly
 
Somewhat Slowly
 
Quite Slowly
 
Extremely Slowly
 
 
 
How do we rate on understanding your needs?
 
Well Below Average
 
Below Average
 
Average
 
Above Average
 
Well Above Averge
 
 
 
How do we rate in comparison to other valuation providers?
 
Much Higher
 
Somewhat Higher
 
Same
 
Somewhat Lower
 
Much Lower
 
Don't Know
 
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