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Hello, I’m calling on behalf of FSC. I’m conducting a survey on behalf of the company to determine customer attitudes towards the company, the products and the service.
  The questions are brief and generally require a short answer and will take about 5 minutes of your time. All you need to do is rate the statements that I am going to read to you between 1 and 10, with 1 being totally disagree, and 10 being totally agree with the statement.
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Section 1 - Sales Organisation 
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Section 3 - After Sales Service 
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Section 4 - Administration Service 
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Section 5 - Procedures and Controls 
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Section 7 - Organisational Image 
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