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Hello:

You are invited to participate in our survey Project with Inmark Corporation. In this survey, approximately 250 people will be asked to complete a survey that asks questions about Service, Forecasting & Qaulity. It will take approximately 5 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Terry Kennedy at 404-290-2453 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 

What is your Company's primary Packaging or Industry Relationship need with Inmark?
 
General
 
Bio-Medical
 
Hazardous Material
 
Onsite Custom Decorating
 
Other
 

 
 

Which Group at Inmark are you in contact most often?
 
Finance
 
Sales Representive
 
Operations
 
Customer Service
 
Warehouse
 
Adminstration
 
Other
 

 
 

What Method do you usually place orders?
 
With a Customer Service Rep
 
With my Sales Rep
 
On-line Computer System
 
Other
 

 
 

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Phones Answered Immediately.
Handling of your Phone Orders.
Accuracy of Order
Ability to fill Orders Completly.
Ability to Forecast Shipment Date.
Ability to Forecast Shipment Costs.
Overall Place Rate your Order Entry Experience.
 
 
Comments
   
 
 

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Knowledge of your Companies Product Specification.
Sales Representative Accessability.
Availability of Inventory.
Accurate Pricing Information.
 
 

How far are you able to Forecast your Requirements to Inmark?
 
Weekly
 
Montly
 
Quarterly
 
Annually
 
Other
 

 
 

What is Your preferred method of communication?
 
Internet/Intranet
 
Telephone
 
Email
 
In Person
 
Fax
 
Other
 

 
 

Very Accessable Accessable Neutral Sometimes Accessable Never Accessable
Rate how accessable the Department you normally work with is in serving you.
 
Please contact [email protected] or click here if you have any questions regarding this survey.
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