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Hello:Services Marketing classmates!!
You are invited to participate in Team Four's "Tim Hortons Experience" survey for the Services analysis Project in unit 7.In this survey, approximately 100 people will be asked to complete a survey that asks questions about your experiences at Tim Hortons. It will take approximately 5 minutes to complete the questionnaire. As an incentive, your name will be entered in a draw to win a medium sized Tim Hortons coffee and a donut.The winner will be contacted in unit 7 of our Services Marketing course.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact any member of team four or at the email address at the end of this survey.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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Have you visited more than one Tim Hortons location?
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| Do you ever bring your children to Tim Hortons?
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Are most of your purchases take-out?
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| Did you receive exactly what you ordered?
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| Please rate the quality of food.
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Please rate the value for money.
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| Please rate the speed of service.
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| Please rate the courtesy of staff.
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| Please rate the appearence of staff.
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| Please rate the cleanliness inside the store.
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| Please rate the cleanliness outside the store.
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| Please rate the cleanliness of the washrooms.
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