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* Have you ever bought tracks from Yahoo Music, Tesco Downloads or similar e-music shops?
 
Yes
 
No
 
 

* How many times have you bought tracks from the e-shop mentioned earlier?
 
Once
 
5-10 times
 
10 times or more
 
 

* Have you experienced any problems with the system?
 
Yes Go to question 4
 
No
 
 

* Problems related to?
 
Speed (too slow)
 
Navigation (get lost quickly)
 
Content (outdated)
 
Others
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
(a) The e-shop i use works well
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
(b) It is easy to choose and download tracks
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
(c) I would like more information about albums/tracks
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree
(d) The shopping cart system is easy to use
 
 
 
Pease note below any other comments you feel important
   
 
 

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