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Overall, how would you rate Echo Engineering?
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
Not Sure
 
 
 
How satisfied are you with your service from Echo Engineering?
 
Extremely satisfied
 
Very satisfied
 
Neutral
 
Very dissatisfied
 
Extremely dissatisfied
 
 
 
Would you recommend Echo Engineering to a friend?
 
Yes
 
No
 
Not Sure
 
 
 
If no, why not?
   
 
 
 
For your NEXT purchase, how likely are you to purchase from Echo Engineering?
 
Definitely would buy
 
Probably would buy
 
Might or might not buy
 
Probably would not buy
 
Definitely would not buy
 
N/A
 
 
 
What are the THREE main reasons you didn't purchase from one of Echo Engineerings competitors?
   
 
   
 
   
 
 
 
What would you change about the process of purchasing (i.e. placing the order, mode of payment, delivery etc) from Echo Engineering?
   
 
 
 
Are there any other comments you have for Echo Engineering?
   
 
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