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The objective(s) of the purchase decision were clear to me.
Strongly Agree Agree Agree Somewhat Undecided Disagree Somewhat Disagree Strongly Disagree
 
 

It was easy for me to get relevant quantitative (price, taxes, etc.) information
needed to make the purchase.
Agree Disagree
 
 

It was easy for me to get relevant qualitative (quality, usefulness, etc.) information
needed to make the purchase.
Agree Disagree
 
 

I believe it was possible to identify various alternatives.
Agree Disagree
 
 

It was easy for me to establish criteria (such as where, when, or price) to make
the purchase decision.
Agree Disagree
 
 

With the information I had, I was able to narrow down my choices.
Decision-Making Stages: Choice
Agree Disagree
 
 

I believe that it was possible for me to evaluate the various alternatives.
Agree Disagree
 
 

Evaluation of the various alternatives did not take me very long.
Agree Disagree
 
 

It was an easy decision to pick the best alternative.
Cost Savings
Agree Disagree
 
 

The difference in total purchase price of the product (including shipping, etc., if
applicable) between conventional and online channel?
Agree Disagree
 
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