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Exit Survey
 
 
You are invited to participate in the VRQA Board self-assessment survey as agreed at the 1 April Board meeting. It will take approximately 15 minutes to complete the survey. All responses to the online survey are confidential.  For more information see the VRQA Privacy Statement.

The survey will close on Wednesday 20 May 2015 at 5 p.m. If you have any problems in accessing the survey, please contact Maryse Felicite on (03) 9032 1522 or email to [email protected].

Please note that the questions marked with a red asterisk (*) are mandatory.

Thank you very much for your time and support.

 
 
 
1. How well has the Board carried out its duties?
 
 
 
* 1.1. The VRQA has a two-year strategic plan with a clear set of priorities and key performance indicators.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.2. The Board has ensured that the VRQA also has an operational plan.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.3. The Board monitors the performance of the VRQA and its Director.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.4. The Board seeks feedback on the performance of the VRQA from its stakeholders.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.5. The Board is satisfied with the role of the Audit and Risk Management Committee in providing clear and appropriate reports containing sufficient information about the work of the committee.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.6. The Board is satisfied with its monitoring of VRQA financials and risks.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.7. The Board is satisfied with the role of the Compliance and Quality Subcommittee in providing clear and appropriate reports containing sufficient information about the work of the subcommittee.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.8. The Board is satisfied with the role of the Apprenticeships and Traineeships Subcommittee in providing clear and appropriate reports containing sufficient information about the work of the subcommittee.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.9. The Board ensures the VRQA’s accomplishments and challenges are communicated to members and stakeholders.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 1.10. The Board has ensured that the Annual Report accurately reflects the VRQA’s activities and achievements.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
2. How well has the Board conducted itself?
 
 
 
* 2.1. Board meeting agendas clearly reflect the Statement of Expectations (SOE) and any emerging Ministerial advice, the Strategic Plan and /or issues of importance as they arise.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.2. Members are able to complete all the necessary items of business on meeting agendas.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.3 Members value the in camera agenda item.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.4. Board members come to meetings well prepared.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.5. All Board members feel they have the opportunity to participate in important Board discussions.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.6. The Chair and Board members encourage different points of view and these are handled well.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.7. The Board reviews and assesses the VRQA’s achievements on an annual basis.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.8. The Board members are provided with an opportunity for further personal development in relation to their Board function.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.9. Board meetings are always informative and constructive.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 2.10. Board meetings are always run in a convivial and collaborative manner.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
3. Performance of individual Board members
 
 
 
* 3.1. I am aware of what is expected of me as a VRQA Board member.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.2. I have a good record of meeting attendance.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.3. I read the minutes, papers, reports and other materials in advance of our Board meetings.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.4. I am familiar with the VRQA’s governance policies.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.5. I have a good understanding and appreciation of the VRQA’s Future Direction statement, Ministerial Statement of Expectations and Strategic Plan.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.6. I understand the organisation, its sector within Government and operations.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.7. I encourage other Board members to express their opinions at Board meetings.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.8. I am encouraged by other Board members to express my opinions at Board meetings.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.9. I maintain the confidentiality of all Board discussions and decisions.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.10. When I have a different opinion to the majority I feel comfortable raising it.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.11. I promote the work of the VRQA in the community whenever I have the opportunity to do so.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 3.12. I keep informed about issues relevant to the VRQA and would bring these to the attention of the Board.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
4. How effective is the Board’s relationship with the Director?
 
 
 
* 4.1. There is a clear understanding of where the Board’s role ends and the Director’s begins.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 4.2 There is an effective process for the Board to contribute to the development and review of the Director’s performance plan.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 4.3. There is good two-way communication between the Board and the Director.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 4.4 The Board trusts the judgment of the Director.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 4.5. The Board is advised in advance of key issues likely to impact on the performance of the VRQA.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 4.6. The Board provides direction to the Director by setting new policies or clarifying existing ones.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 4.7. The Board has communicated to the Director the kind of information and level of detail it requires on what is happening in the VRQA.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
5. Effectiveness and quality of VRQA services to the Board
 
 
 
* 5.1. The Board receives information in the quality, quantity and format that it deems appropriate to understand the core business of the VRQA.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 5.2. The Board is able to access and ask effective questions of management to fulfil its oversight and strategic roles in decision making.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 5.3. Board papers and written reports for the Board are received in advance of the meetings.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 5.4. The VRQA Board Shared Workspace is easily accessible.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 5.5. The VRQA Board Shared Workspace is a useful online tool that provides valuable resources and relevant information.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 5.6. VRQA management provides the Board with effective and robust good governance to ensure that the requirements of laws, regulations, industry codes and organisational standards are met.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 5.7. The VRQA appraises the Board of risks to the effectiveness of the Authority’s operations and the Board is able to monitor the VRQA’s performance in the management of the risks.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 5.8. The Board is satisfied from the reports it receives that the VRQA has a strong compliance policy and adherence by management and staff to all relevant standards and codes of practice.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
* 5.9. I feel comfortable approaching VRQA Management or the Director in relation to management of my Board appointment, payment details etc.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
6. Feedback to the Chair
 
 
 
6.1. The Chair is well prepared for Board meetings.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
6.2. The Chair ensures members focus on the agenda.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
6.3. The Chair ensures every Board member has an opportunity to be heard.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
6.4. The Chair is skilled at managing different points of view.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
6.5. The Chair helps the Board work well together.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
6.6. The Board supports the Chair.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
6.7. The Chair is effective in delegating responsibility amongst Board members.
 
Strongly agree
 
Agree
 
Neither agree nor disagree
 
Disagree
 
Strongly disagree
 
 
Comments/Suggestions:
   
 
 
 
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