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Survey Templates Surveys Hotel research

Hotel research

Hotel research

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Conservation of the Natural Diversity Conservation of the Natural Diversity 1. Least Important 2 3 4 5. Most Imporatnt Consideration of carrying capacity Consideration of carrying capacity 1. Least Important 2 3 4 5. Most Imporatnt Management of ecosystems Management of ecosystems 1. Least Important 2 3 4 5. Most Imporatnt Taking a long term view of the industry Taking a long term view of the industry 1. Least Important 2 3 4 5. Most Imporatnt Maintaining tourism management plans Maintaining tourism management plans 1. Least Important 2 3 4 5. Most Important Management of financial leakage effect Management of financial leakage effect 1. Least Important 2 3 4 5. Most Important Equal distribution of tourism revenues Equal distribution of tourism revenues 1. Least Important 2 3 4 5. Most Important Economic growth contribution Economic growth contribution 1. Least Important 2 3 4 5. Most Important Promoting local community involvement Promoting local community involvement 1. Least Important 2 3 4 5. Most Important Maintaining socio-cultural values Maintaining socio-cultural values 1. Least Important 2 3 4 5. Most Important Public awareness and education promotion of Substainable development principles Public awareness and education promotion of Substainable development principles 1. Least Important 2 3 4 5. Most Important Ensuring Tourist satisfaction Ensuring Tourist satisfaction 1. Least Important 2 3 4 5. Most Important 1. Least Important 2 3 4 5. Most Important Government Management / policy Government Management / policy 1. Least Important 2 3 4 5. Most Important Any Other Issues Lack of a specific tourism policy Lack of a specific tourism policy 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Lack of co-ordination and support among stakeholders Lack of co-ordination and support among stakeholders 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Lack of consensus on what Sustainability means Lack of consensus on what Sustainability means 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Lack of funding Lack of funding 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Perceived corruption Perceived corruption 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Other (Specify) Government pressure Government pressure 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Client/ market demand Client/ market demand 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Increased Competiton from (Eco tourist lodges) e.t.c Increased Competiton from (Eco tourist lodges) e.t.c 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Increased pressure from pressure groups e.g. NGOs Increased pressure from pressure groups e.g. NGOs 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know International trends in the hotel industry International trends in the hotel industry 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Risk management benefits associated with sustainable development Risk management benefits associated with sustainable development 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Taxation credits available to sustainable development initiatives Taxation credits available to sustainable development initiatives 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Investor pressure to move towards sustainable investment Investor pressure to move towards sustainable investment 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Compulsory accountability reporting requirements by law Compulsory accountability reporting requirements by law 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Compulsory Performance measurement reporting by law Compulsory Performance measurement reporting by law 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Sustainability performance rating reflected in star rating of hotels Sustainability performance rating reflected in star rating of hotels 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Stock market performance that might affect market share Stock market performance that might affect market share 0. No Opinion 1. Least Important 2 3 4 5. Most Important X. Don't Know Other (specify) National Government Provincial Government Local government Hotels Tour Operators Airlines TOTAL 100% Overall health of the tourism industry Overall health of the tourism industry 1. Least Important 2 3 4 5. Most Important Management type of hotels e.g Franchise, Contract e.t.c Management type of hotels e.g Franchise, Contract e.t.c 1. Least Important 2 3 4 5. Most Important Ownership of the hotel e.g Local, national or International Ownership of the hotel e.g Local, national or International 1. Least Important 2 3 4 5. Most Important Business framework operating in each hotel Business framework operating in each hotel 1. Least Important 2 3 4 5. Most Important Overall company performance in finacial and other terms Overall company performance in finacial and other terms 1. Least Important 2 3 4 5. Most Important The level of the hotels involvement in Local community initiatives> The level of the hotels involvement in Local community initiatives> 1. Least Important 2 3 4 5. Most Important Educating employees on sustainable development Educating employees on sustainable development 1. Least Important 2 3 4 5. Most Important Monitoring systems for water, energy etc Monitoring systems for water, energy etc 1. Least Important 2 3 4 5. Most Important Other (Specify) Support by the government Support by the government 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Global market performance Global market performance 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Stock Market performance Stock Market performance 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Involvement of stakeholders Involvement of stakeholders 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Specific Sustainable development policies Specific Sustainable development policies 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Consensus on policies among stakeholders Consensus on policies among stakeholders 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Financial leakages control Financial leakages control 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (Specify) Air quality in the locality of the hotels Air quality in the locality of the hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Water quality in the locality of the hotels Water quality in the locality of the hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Waste management within hotels Waste management within hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Annual energy consumption by tourists Annual energy consumption by tourists 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The % of renewable energy sources The % of renewable energy sources 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The % of non-renewable energy source The % of non-renewable energy source 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (Specify) The % of locals employed in hotels The % of locals employed in hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Wage of locals employed in tourism Wage of locals employed in tourism 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Wage of non-locals employed in tourism Wage of non-locals employed in tourism 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The % of males employed in tourism The % of males employed in tourism 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The % of females employed in tourism The % of females employed in tourism 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Revenue received from tourists Revenue received from tourists 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Revenue retained in the economy from tourists Revenue retained in the economy from tourists 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Amount of foreign exchange spent on imports (E.g. Wine etc) Amount of foreign exchange spent on imports (E.g. Wine etc) 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Amount of foreign exchange spent on local produce Amount of foreign exchange spent on local produce 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Crime level against tourists around the hotel Crime level against tourists around the hotel 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Residents attitude to change in local culture Residents attitude to change in local culture 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Attitude towards access to local amenities Attitude towards access to local amenities 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Prostitution levels in hotels/neighbourhood Prostitution levels in hotels/neighbourhood 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Development of a corporate social responsibility policy Development of a corporate social responsibility policy 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Establish sustainability accounting systems Establish sustainability accounting systems 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Development of policies that will minimise negative impact on locals Development of policies that will minimise negative impact on locals 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Implementing national policy directives Implementing national policy directives 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Implementing Business Performance Measurement relevant to sustainable tourism development Implementing Business Performance Measurement relevant to sustainable tourism development 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) The energy levels used by the hotels The energy levels used by the hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The water levels used by the hotels The water levels used by the hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Local building materials used by the hotels Local building materials used by the hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Emissions by the hotels into the locality Emissions by the hotels into the locality 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The operational & design efficiencies of the hotels The operational & design efficiencies of the hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Impact of hotel policies on the life systems in locality Impact of hotel policies on the life systems in locality 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Long term revenue growth within the hotel Long term revenue growth within the hotel 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Long term revenue contribution to economy Long term revenue contribution to economy 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Percentage of locals employed in hotels Percentage of locals employed in hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Percentage of local suppliers used by hotels Percentage of local suppliers used by hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The level of backward linkage into communities The level of backward linkage into communities 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Increased level of appeal to Investors Increased level of appeal to Investors 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Analysis of the community & social Impact Analysis of the community & social Impact 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Fair compensation to the employees Fair compensation to the employees 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Fair compensation to host community Fair compensation to host community 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Equal opportunity in employment Equal opportunity in employment 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Education on sustainable development Education on sustainable development 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Lack of expertise Lack of expertise 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Lack of demand for ethical products Lack of demand for ethical products 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Perceived increased risk in returns Perceived increased risk in returns 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Conflict with brand/image and reputation Conflict with brand/image and reputation 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Perceived loss in profits Perceived loss in profits 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Perceived lack of incentives Perceived lack of incentives 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) How important is strong environmental, social and ethical performance in enabling organisations to outperform their peer? How important is strong environmental, social and ethical performance in enabling organisations to outperform their peer? 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know How important will corporate social responsibility in hotels be part of investment decision making within the next 3 years? How important will corporate social responsibility in hotels be part of investment decision making within the next 3 years? 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Increased ability to penetrate new markets / products Increased ability to penetrate new markets / products 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Improved innovation and quality Improved innovation and quality 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Increased competitiveness Increased competitiveness 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Improved customer satisfaction Improved customer satisfaction 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Improved public relations Improved public relations 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Increased operational & design efficiencies Increased operational & design efficiencies 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Reduced energy, & waste disposal costs Reduced energy, & waste disposal costs 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Reduced redesign costs Reduced redesign costs 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Reduced penalties & compensation costs Reduced penalties & compensation costs 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Improved employee morale & productivity Improved employee morale & productivity 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Perceived risk reduction Perceived risk reduction 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Enhanced financial performance Enhanced financial performance 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Doing the right thing to attract investors Doing the right thing to attract investors 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Tap into social and environmental investing capital Tap into social and environmental investing capital 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Access subsidies and weak loans through over-compliance Access subsidies and weak loans through over-compliance 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Reduced working capital through product service, & operating cost reductions Reduced working capital through product service, & operating cost reductions 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Reduced cost of capital through improve investor and public relations Reduced cost of capital through improve investor and public relations 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Improved quality of information for decision-makers Improved quality of information for decision-makers 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Clarified organisational responsibilities and accountability Clarified organisational responsibilities and accountability 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know More stable and consistent operational and business processes More stable and consistent operational and business processes 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Established continuous improvement program Established continuous improvement program 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other (specify) Profitability Profitability 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Growth in sales Growth in sales 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Return on Investment (ROI)measured along the triple bottom line Return on Investment (ROI)measured along the triple bottom line 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other financial factors (specify) Energy Management Energy Management 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Waste Management Waste Management 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Water usage Management Water usage Management 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know % of recycled materials % of recycled materials 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Sustainable products originating from hotels Sustainable products originating from hotels 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other financial factors (specify) Other financial factors (specify) Ethical practices Ethical practices 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Corporate culture Corporate culture 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Benefit to community Benefit to community 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other social factors (specify) % of revenue contribution to economy % of revenue contribution to economy 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The extent of backward linkage to economy The extent of backward linkage to economy 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know The number of local suppliers used by hotel The number of local suppliers used by hotel 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other economic indicators(specify) Investors/Shareholders satisfaction Investors/Shareholders satisfaction 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Employee satisfaction Employee satisfaction 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Stock market performance Stock market performance 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Competitor alliance Competitor alliance 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know Other stakeholder indicators (specify) Quality of product and service Quality of product and service 0. No Opinion 1. Least Important 2. 3. 4. 5. Most Important X. Don't Know

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