Survey Report: Sample Survey - Sample Reports
5,369
Viewed
614
Total Responses
391
Completed
63.68%
Completion Rate
223
Dropouts
1 min
Average Time
55% Desktop  /  LAPTOP 91% Windows 7% Mac 1% Linux 0% Other
5% SMARTPHONES 77% Android 23% iPhone 0% Windows 0% Other
1% TABLETS 88% iPad 13% Android 0% Windows 0% Other
You are a
Answer Count Percent
20% 40% 60% 80% 100%
Male 198 58.06%
Female 143 41.94%
Total 341 100 %
Which from these is your preferred credit card?
Answer Count Percent
20% 40% 60% 80% 100%
Mastercard 126 35.2%
Visa 155 43.3%
American Express 47 13.13%
Discover 20 5.59%
Diner's Club 10 2.79%
Total 358 100 %
What types of credit cards do you have (Select all that apply)?
Answer Count Percent
20% 40% 60% 80% 100%
Visa 200 33.44%
Mastercard 206 34.45%
American Express 91 15.22%
Discover 62 10.37%
Diners Club 39 6.52%
Total 598 100 %
How satisfied are you with the following:
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Question Count Score
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Website 323 2.68
Customer Service 308 2.79
Overall 299 2.93
Average 2.8
Website
Answer Count Percent
20% 40% 60% 80% 100%
Very Unsatisfied 95 29.41%
Unsatisfied 33 10.22%
Neutral 105 32.51%
Satisfied 59 18.27%
Very Satisfied 31 9.6%
Total 323 100 %
Customer Service
Answer Count Percent
20% 40% 60% 80% 100%
Very Unsatisfied 51 16.56%
Unsatisfied 60 19.48%
Neutral 117 37.99%
Satisfied 63 20.45%
Very Satisfied 17 5.52%
Total 308 100 %
Overall
Answer Count Percent
20% 40% 60% 80% 100%
Very Unsatisfied 52 17.39%
Unsatisfied 40 13.38%
Neutral 111 37.12%
Satisfied 69 23.08%
Very Satisfied 27 9.03%
Total 299 100 %
Please provide your name:
10/28/2020 53473551 fernando
10/26/2020 53459324 AB
10/21/2020 53423186 Gloria
10/17/2020 53396978 Stephen
10/15/2020 53383387 Sandra
08/19/2020 52988642 james smith
08/16/2020 52966426 Jeanette
07/19/2020 52818406 test
07/19/2020 52818017 c
07/11/2020 52768757 s
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