{"id":1002431,"date":"2024-04-01T14:00:00","date_gmt":"2024-04-01T21:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%a3%d8%aa%d9%85%d8%aa%d8%a9-%d8%aa%d8%ac%d8%b1%d8%a8%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d8%a7%d9%84%d8%aa%d8%b9%d8%b1%d9%8a%d9%81-%d9%88%d8%a7%d9%84%d8%b9%d9%86%d8%a7%d8%b5%d8%b1\/"},"modified":"2025-03-21T20:05:29","modified_gmt":"2025-03-22T03:05:29","slug":"%d8%a3%d8%aa%d9%85%d8%aa%d8%a9-%d8%aa%d8%ac%d8%b1%d8%a8%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d8%a7%d9%84%d8%aa%d8%b9%d8%b1%d9%8a%d9%81-%d9%88%d8%a7%d9%84%d8%b9%d9%86%d8%a7%d8%b5%d8%b1","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a3%d8%aa%d9%85%d8%aa%d8%a9-%d8%aa%d8%ac%d8%b1%d8%a8%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d8%a7%d9%84%d8%aa%d8%b9%d8%b1%d9%8a%d9%81-%d9%88%d8%a7%d9%84%d8%b9%d9%86%d8%a7%d8%b5%d8%b1\/","title":{"rendered":"\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 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\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0622\u0644\u064a\u0629. \u062a\u0648\u0641\u0631 \u0647\u0630\u0647 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0633\u0627\u0639\u062f\u0629 \u0633\u0631\u064a\u0639\u0629 \u0648\u062a\u062c\u0639\u0644 \u0627\u0644\u0623\u0645\u0648\u0631 \u0623\u0643\u062b\u0631 \u0645\u0644\u0627\u0621\u0645\u0629 \u0644\u0647\u0645. <\/p>\n\n\n\n<p>\u0644\u0627 \u064a\u0632\u0627\u0644 \u0647\u0630\u0627 \u0627\u0644\u062a\u0637\u0648\u0631 \u0645\u0633\u062a\u0645\u0631\u064b\u0627 \u0645\u0639 \u0627\u0646\u062f\u0645\u0627\u062c \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062e\u0635\u064a\u0635\u0647\u0627\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u062a\u0646\u0628\u0624 \u0628\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0642\u062f\u064a\u0645 \u062d\u0644\u0648\u0644 \u0627\u0633\u062a\u0628\u0627\u0642\u064a\u0629. \u064a\u0639\u0643\u0633 \u0647\u0630\u0627 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0645\u062a\u0646\u0627\u0645\u064a\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u064a\u0641\u0631\u0636 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u0643\u064a\u0641 \u0648\u0627\u0644\u0627\u0628\u062a\u0643\u0627\u0631 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0641\u064a \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639\u0647\u0645.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062a\u0645\u062a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n\n\n<p>\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CX Automation) \u0648\u0623\u062a\u0645\u062a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM) \u0643\u0644\u0627\u0647\u0645\u0627 \u0623\u062f\u0627\u062a\u0627\u0646 \u0623\u0633\u0627\u0633\u064a\u062a\u0627\u0646 \u0644\u0628\u0646\u0627\u0621 \u0639\u0644\u0627\u0642\u0627\u062a \u0642\u0648\u064a\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0644\u0643\u0646\u0647\u0645\u0627 \u062a\u062e\u062f\u0645\u0627\u0646 \u0623\u063a\u0631\u0627\u0636\u0627\u064b \u0645\u062e\u062a\u0644\u0641\u0629.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/11\/difference-between-cx-automation-and-crm-automation.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">01. \u0627\u0644\u062a\u0631\u0643\u064a\u0632<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>: \u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0645\u062e\u0635\u0635\u0629 \u0648\u062c\u0645\u0639 \u0627\u0644\u0631\u0624\u0649 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0639\u0628\u0631 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644.<\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/strong> \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u0648\u062a\u062a\u0628\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0644\u062a\u062d\u0633\u064a\u0646 \u0628\u0646\u0627\u0621 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">02. \u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0623\u0633\u0627\u0633\u064a<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>: \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0625\u0646\u0634\u0627\u0621 \u062a\u062c\u0627\u0631\u0628 \u0633\u0644\u0633\u0629 \u0648\u0645\u062e\u0635\u0635\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a\u0629 \u0644\u0633\u0644\u0648\u0643\u064a\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645.<\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>: \u062a\u0645 \u062a\u0635\u0645\u064a\u0645\u0647\u0627 \u0644\u062a\u062e\u0632\u064a\u0646 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0648\u062a\u062a\u0628\u0639 \u0633\u062c\u0644 \u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">03. \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>: \u062a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0641\u0647\u0645 \u0648\u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0648\u0644\u0627\u0626\u0647\u0645 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0631\u0624\u0649 \u0627\u0644\u0622\u0646\u064a\u0629 \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0642\u064a\u0629.<\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>: \u062a\u062d\u062a\u0641\u0638 \u0628\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a\u060c \u0648\u062a\u0631\u0643\u0632 \u063a\u0627\u0644\u0628\u064b\u0627 \u0639\u0644\u0649 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0648\u062a\u062a\u0628\u0639 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">04. \u0623\u0645\u062b\u0644\u0629 \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: <\/strong>\u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0622\u0644\u064a\u0629 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0627\u0644\u0645\u062e\u0635\u0635\u0629\u060c \u0648\u0627\u0644\u062d\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0642\u064a \u0644\u0644\u0645\u0634\u0627\u0643\u0644 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a.<\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/strong> \u062a\u0633\u062c\u064a\u0644 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u062a\u062a\u0628\u0639 \u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0648\u0625\u062f\u0627\u0631\u0629 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0648\u0633\u062c\u0644 \u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">05. \u0627\u0644\u0646\u062a\u064a\u062c\u0629<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>: \u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a.<\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>: \u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0628\u064a\u0639.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642<\/h2>\n\n\n\n<p>\u0639\u0644\u0649 \u0627\u0644\u0631\u063a\u0645 \u0645\u0646 \u0623\u0646 \u0643\u0644\u064b\u0627 \u0645\u0646 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u062a\u0627\u0646 \u0623\u0633\u0627\u0633\u064a\u062a\u0627\u0646 \u0644\u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0625\u0644\u0627 \u0623\u0646\u0647\u0645\u0627 \u062a\u062e\u062f\u0645\u0627\u0646 \u0623\u0647\u062f\u0627\u0641\u064b\u0627 \u0645\u062e\u062a\u0644\u0641\u0629.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/11\/difference-between-cx-automation-and-marketing-automation.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u062a\u0631\u0643\u064a\u0632<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/strong> \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0643\u0627\u0645\u0644\u0629 \u0639\u0628\u0631 \u062c\u0645\u064a\u0639 \u0645\u0631\u0627\u062d\u0644 \u0631\u062d\u0644\u062a\u0647\u060c \u0645\u0639 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629\u060c \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a. <\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642:<\/strong> \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u062a\u0628\u0633\u064a\u0637 \u0645\u0647\u0627\u0645 \u0648\u062d\u0645\u0644\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u060c \u0645\u0639 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u062a\u0648\u0644\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0648\u0631\u0639\u0627\u064a\u062a\u0647\u0645\u060c \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641\u0629.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0636\u0645\u0646\u0629<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 <strong>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>:<\/strong> \u062a\u0634\u0645\u0644 \u062c\u0645\u0639 \u0648\u062a\u062d\u0644\u064a\u0644 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0625\u062f\u0627\u0631\u0629 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0623\u062a\u0645\u062a\u0629 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062f\u0639\u0645 \u0648\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. <\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642:<\/strong> \u062a\u0634\u0645\u0644 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0625\u062f\u0627\u0631\u0629 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u060c \u062a\u062a\u0628\u0639 \u0627\u0644\u062d\u0645\u0644\u0627\u062a\u060c \u0648\u062a\u0642\u0633\u064a\u0645 \u0627\u0644\u062c\u0645\u0647\u0648\u0631 \u0644\u062a\u0642\u062f\u064a\u0645 \u0631\u0633\u0627\u0626\u0644 \u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0645\u062e\u0635\u0635\u0629.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0648\u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 <strong><strong>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/strong>:<\/strong> \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629\u060c \u0623\u062f\u0648\u0627\u062a \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0648\u0628\u0631\u0645\u062c\u064a\u0627\u062a \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. <\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642:<\/strong> \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0645\u0646\u0635\u0627\u062a \u062d\u0645\u0644\u0627\u062a \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u062a\u0643\u0627\u0645\u0644 CRM\u060c \u0648\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0647\u0648\u062f \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0648\u062a\u062a\u0628\u0639 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0623\u0647\u062f\u0627\u0641<\/h3>\n\n\n\n<ul>\n<li><strong>\u0623\u062a\u0645\u062a\u0629 <strong><strong>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/strong>:<\/strong> \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0648\u0641\u064a\u0631 \u062a\u062c\u0627\u0631\u0628 \u0634\u062e\u0635\u064a\u0629 \u0648\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0641\u0639\u0627\u0644\u064a\u0629.<\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642:<\/strong> \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0648\u064a\u0644\u060c \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0648\u0639\u064a \u0628\u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0633\u0648\u064a\u0642 \u0641\u0639\u0627\u0644\u0629.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u0642\u064a\u0627\u0633 \u0627\u0644\u0646\u062c\u0627\u062d<\/h3>\n\n\n\n<ul>\n<li><strong>\u062a\u0645\u062a\u0629 <strong><strong>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/strong>:<\/strong> \u064a\u062a\u0645 \u0642\u064a\u0627\u0633 \u0627\u0644\u0646\u062c\u0627\u062d \u0645\u0646 \u062e\u0644\u0627\u0644 \u062f\u0631\u062c\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 (NPS)\u060c \u0648\u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n\n\n\n<li><strong>\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642:<\/strong> \u064a\u062a\u0645 \u0642\u064a\u0627\u0633 \u0627\u0644\u0646\u062c\u0627\u062d \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0639\u062f\u0644\u0627\u062a \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0639\u0627\u0626\u062f \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0641\u064a \u0627\u0644\u062d\u0645\u0644\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 (ROI)\u060c \u0648\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<\/ul>\n\n\n\n<p>\u0628\u0627\u062e\u062a\u0635\u0627\u0631\u060c \u0641\u064a \u062d\u064a\u0646 \u0623\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u064a\u0644\u0639\u0628\u0627\u0646 \u062f\u0648\u0631\u064b\u0627 \u062d\u0627\u0633\u0645\u064b\u0627 \u0641\u064a \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u0634\u0631\u0643\u0629\u060c \u0625\u0644\u0627 \u0623\u0646\u0647\u0645\u0627 \u064a\u0633\u062a\u0647\u062f\u0641\u0627\u0646 \u062c\u0648\u0627\u0646\u0628 \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062c\u0631\u0628\u062a\u0647\u0645.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n\n\n<p>\u062a\u0633\u062a\u062e\u062f\u0645 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u062c\u0632\u0627\u0621\u064b \u0645\u062e\u062a\u0644\u0641\u0629 \u0644\u062a\u064a\u0633\u064a\u0631 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0631\u0636\u0627 \u0648\u0627\u0644\u0643\u0641\u0627\u0621\u0629. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0627\u0644\u0645\u0643\u0648\u0646\u0627\u062a \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629: <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0648\u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0648\u0646 \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636\u064a\u0648\u0646<\/h3>\n\n\n\n<p>\u062a\u0633\u062a\u062e\u062f\u0645 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629 \u0648\u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0648\u0646 \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636\u064a\u0648\u0646 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0648\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 \u0644\u0644\u0631\u062f \u0627\u0644\u0641\u0648\u0631\u064a \u0639\u0644\u0649 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0643\u0645\u0627 \u0623\u0646\u0647\u0627 \u062a\u0642\u062f\u0645 \u0627\u0642\u062a\u0631\u0627\u062d\u0627\u062a \u0645\u062e\u0635\u0635\u0629 \u0648\u062a\u062d\u0644 \u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a. <\/p>\n\n\n\n<p>\u064a\u0645\u0643\u0646 \u0644\u0647\u0630\u0647 \u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0622\u0644\u064a\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0647\u0627\u0645\u060c \u0645\u062b\u0644 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u0648\u0645\u0633\u0627\u0639\u062f\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0641\u064a \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0635\u0639\u0628\u0629. \u064a\u0624\u062f\u064a \u0630\u0644\u0643 \u0625\u0644\u0649 \u062a\u0633\u0631\u064a\u0639 \u0639\u0645\u0644\u064a\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u0628\u0648\u0627\u0628\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629<\/h3>\n\n\n\n<p>\u062a\u0645\u0643\u0651\u0646 \u0628\u0648\u0627\u0628\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646<\/p>\n\n\n\n<ul>\n<li>\u0627\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u0649 \u0625\u062c\u0627\u0628\u0627\u062a \u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a\u0647\u0645.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062d\u0633\u0627\u0628.<\/li>\n\n\n\n<li>\u0625\u0643\u0645\u0627\u0644 \u0627\u0644\u0645\u0647\u0627\u0645 \u062f\u0648\u0646 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u062a\u062f\u062e\u0644 \u0628\u0634\u0631\u064a.<\/li>\n<\/ul>\n\n\n\n<p>\u062a\u0648\u0641\u0631 \u0647\u0630\u0647 \u0627\u0644\u0645\u0646\u0635\u0627\u062a\u060c \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644\u060c \u0645\u0627 \u064a\u0644\u064a:<\/p>\n\n\n\n<ul>\n<li>\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0648\u0627\u0644\u0631\u0627\u062d\u0629.<\/li>\n\n\n\n<li>\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0641\u0639\u0627\u0644 \u0645\u0639 \u0627\u0644\u0634\u0631\u0643\u0627\u062a.<\/li>\n\n\n\n<li>\u0627\u0644\u0627\u0633\u062a\u0642\u0644\u0627\u0644\u064a\u0629 \u0641\u064a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a.<\/li>\n<\/ul>\n\n\n\n<p>\u064a\u0624\u062f\u064a \u0630\u0644\u0643 \u0625\u0644\u0649 \u062a\u0633\u0631\u064a\u0639 \u0623\u0648\u0642\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u062a\u0642\u0644\u064a\u0644 \u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u062f\u0639\u0645. \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062a\u0644\u0628\u064a\u0629 \u0637\u0644\u0628 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0627\u0644\u0645\u062a\u0632\u0627\u064a\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0642\u0644\u0627\u0644\u064a\u0629 \u0648\u0627\u0644\u0631\u0627\u062d\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u0645\u062d\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635<\/h3>\n\n\n\n<p>\u062a\u0633\u062a\u062e\u062f\u0645 \u0645\u062d\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u062e\u0648\u0627\u0631\u0632\u0645\u064a\u0627\u062a \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062d\u0644\u064a\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0633\u0644\u0648\u0643\u0647\u0645.<\/p>\n\n\n\n<p><strong>\u0641\u0648\u0627\u0626\u062f:<\/strong><\/p>\n\n\n\n<ul>\n<li>\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0645\u062e\u0635\u0635\u0629 \u0648\u0627\u0642\u062a\u0631\u0627\u062d\u0627\u062a \u0645\u0644\u0627\u0626\u0645\u0629 \u0644\u0643\u0644 \u0639\u0645\u064a\u0644.<\/li>\n\n\n\n<li>\u062a\u0639\u0632\u064a\u0632 \u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u062d\u062a\u0648\u0649 \u064a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 \u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645.<\/li>\n<\/ul>\n\n\n\n<p><strong>\u0622\u0644\u064a\u0629 \u0627\u0644\u0639\u0645\u0644:<\/strong><\/p>\n\n\n\n<ul>\n<li>\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u062a\u0641\u0636\u064a\u0644\u0627\u062a \u0648\u0633\u062c\u0644 \u0627\u0644\u0634\u0631\u0627\u0621 \u0648\u0623\u0646\u0645\u0627\u0637 \u0627\u0644\u062a\u0635\u0641\u062d.<\/li>\n\n\n\n<li>\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0648\u0639\u0631\u0648\u0636 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u0639\u0631\u0648\u0636 \u0627\u0644\u062a\u0631\u0648\u064a\u062c\u064a\u0629 \u0644\u0643\u0644 \u0639\u0645\u064a\u0644.<\/li>\n<\/ul>\n\n\n\n<p>\u0648\u0647\u0630\u0627 \u064a\u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0643\u062b\u0631 \u0645\u0634\u0627\u0631\u0643\u0629 \u0648\u064a\u0632\u064a\u062f \u0645\u0646 \u0641\u0631\u0635\u0647\u0645 \u0641\u064a \u0627\u0644\u0634\u0631\u0627\u0621. \u0641\u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u0627 \u064a\u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0643\u062b\u0631 \u0633\u0639\u0627\u062f\u0629 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u062c\u0639\u0644\u0647\u0645 \u0623\u0643\u062b\u0631 \u0648\u0644\u0627\u0621\u064b \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0628\u0645\u0631\u0648\u0631 \u0627\u0644\u0648\u0642\u062a. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. \u062a\u062e\u0637\u064a\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/h3>\n\n\n\n<p>\u062a\u062a\u064a\u062d \u0647\u0630\u0647 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u062a\u0635\u0648\u0631 \u0648\u062a\u062d\u0644\u064a\u0644 \u062c\u0645\u064a\u0639 \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0644\u0634\u0631\u0643\u0629 \u0637\u0648\u0627\u0644 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u062a\u0647\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 :<\/p>\n\n\n\n<p>\u062a\u062d\u062f\u064a\u062f <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d9%86%d9%82%d8%a7%d8%b7-%d8%a7%d9%84%d8%a3%d9%84%d9%85\/\">\u0646\u0642\u0627\u0637 \u0627\u0644\u0623\u0644\u0645<\/a> \u0648\u0641\u0631\u0635 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0648\u0627\u0644\u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0639\u0632\u0632 \u0641\u064a\u0647\u0627 \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062a\u062c\u0631\u0628\u0629 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645. <\/p>\n\n\n\n<p>\u0639\u0646\u062f\u0645\u0627 \u062a\u062a\u0641\u0647\u0645 \u0627\u0644\u0634\u0631\u0643\u0629 \u0643\u064a\u0641\u064a\u0629 \u062a\u0646\u0642\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062e\u0644\u0627\u0644 \u0631\u062d\u0644\u062a\u0647\u0645\u060c \u064a\u0645\u0643\u0646\u0647\u0627 \u062a\u0646\u0638\u064a\u0645 \u0625\u062c\u0631\u0627\u0621\u0627\u062a\u0647\u0627 \u0648\u0623\u062f\u0648\u0627\u062a\u0647\u0627 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0644\u0636\u0645\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0643\u0644 \u062e\u0637\u0648\u0629.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. \u0623\u062a\u0645\u062a\u0629 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644<\/h3>\n\n\n\n<p>\u062a\u0639\u0645\u0644 \u0623\u062a\u0645\u062a\u0629 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0645\u0647\u0627\u0645 \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629\u060c \u0645\u0645\u0627 \u064a\u062c\u0639\u0644 \u0627\u0644\u0623\u0645\u0648\u0631 \u062a\u0633\u064a\u0631 \u0628\u0633\u0644\u0627\u0633\u0629 \u0648\u0633\u0631\u0639\u0629 \u0623\u0643\u0628\u0631. \u0648\u0647\u064a \u062a\u0633\u0627\u0639\u062f \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u062e\u0644\u0635 \u0645\u0646 \u0627\u0644\u062a\u062f\u062e\u0644 \u0627\u0644\u064a\u062f\u0648\u064a \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0627\u0644\u0628\u0634\u0631\u064a\u0629\u060c \u0648\u062a\u0633\u0631\u064a\u0639 \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629\u060c \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641\u060c \u0648\u062a\u062d\u0633\u064a\u0646 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%ac%d9%88%d8%af%d8%a9-%d8%a7%d9%84%d8%ae%d8%af%d9%85%d8%a9-%d9%85%d8%a7-%d9%87%d9%8a-%d8%a3%d9%81%d8%b6%d9%84-5-%d9%85%d9%83%d9%88%d9%86%d8%a7%d8%aa\/\">\u0627\u0644\u062c\u0648\u062f\u0629<\/a> <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%ac%d9%88%d8%af%d8%a9-%d8%a7%d9%84%d8%ae%d8%af%d9%85%d8%a9-%d9%85%d8%a7-%d9%87%d9%8a-%d8%a3%d9%81%d8%b6%d9%84-5-%d9%85%d9%83%d9%88%d9%86%d8%a7%d8%aa\/\">\u0627\u0644\u0634\u0627\u0645\u0644\u0629<\/a> <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%ac%d9%88%d8%af%d8%a9-%d8%a7%d9%84%d8%ae%d8%af%d9%85%d8%a9-%d9%85%d8%a7-%d9%87%d9%8a-%d8%a3%d9%81%d8%b6%d9%84-5-%d9%85%d9%83%d9%88%d9%86%d8%a7%d8%aa\/\">\u0644\u0644\u062e\u062f\u0645\u0629<\/a>. <\/p>\n\n\n\n<p>\u062a\u064f\u0645\u0643\u0650\u0651\u0646 \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0645\u0639 \u0636\u0645\u0627\u0646 \u062a\u062c\u0631\u0628\u0629 \u0633\u0644\u0633\u0629 \u0648\u0645\u062a\u0633\u0642\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/h3>\n\n\n\n<p>\u064a\u0646\u0637\u0648\u064a \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0639\u0644\u0649 \u062c\u0645\u0639 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d9%8a%d8%a7%d9%86%d8%a7%d8%aa-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d9%85%d8%a7-%d9%87%d9%8a-%d9%88%d8%a3%d9%86%d9%88%d8%a7%d8%b9%d9%87%d8%a7-%d9%88%d8%b7%d8%b1%d9%82-%d8%ac%d9%85%d8%b9%d9%87\/\">\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0648\u062a\u062d\u0644\u064a\u0644\u0647\u0627 \u0648\u062a\u0641\u0633\u064a\u0631\u0647\u0627 \u0644\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649<\/p>\n\n\n\n<ul>\n<li><strong>\u0633\u0644\u0648\u0643\u0647\u0645.<\/strong><\/li>\n\n\n\n<li><strong>\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645.<\/strong><\/li>\n\n\n\n<li><strong>\u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0627\u0644\u0633\u0627\u0626\u062f\u0629.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0647 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0645\u0633\u062a\u0646\u064a\u0631\u0629 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0644\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644.<\/p>\n\n\n\n<p>\u062a\u0633\u0627\u0639\u062f \u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629\u060c \u0645\u062b\u0644 \u0627\u0644\u0646\u0645\u0630\u062c\u0629 \u0627\u0644\u062a\u0646\u0628\u0624\u064a\u0629 <a href=\"https:\/\/www.questionpro.com\/features\/sentiment-analysis.html\">\u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0634\u0627\u0639\u0631\u060c<\/a> \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u062a\u0646\u0628\u0624 \u0628\u0645\u0627 \u0642\u062f \u064a\u0631\u064a\u062f\u0647 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0625\u064a\u062c\u0627\u062f \u0637\u0631\u0642 \u0644\u0644\u062a\u062d\u0633\u064a\u0646\u060c \u0648\u0627\u0628\u062a\u0643\u0627\u0631 \u0643\u064a\u0641\u064a\u0629 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a<\/h3>\n\n\n\n<p>\u064a\u062f\u0645\u062c <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%aa%d8%ac%d8%b1%d8%a8%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%85%d8%aa%d8%b9%d8%af%d8%af%d8%a9-%d8%a7%d9%84%d9%82%d9%86%d9%88%d8%a7%d8%aa\/\">\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a <\/a>\u0628\u064a\u0646 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 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\u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0641\u064a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0645\u062e\u0635\u0635\u0629 \u0648\u0633\u0631\u064a\u0639\u0629\u060c \u0628\u063a\u0636 \u0627\u0644\u0646\u0638\u0631 \u0639\u0646 \u0627\u0644\u0642\u0646\u0627\u0629 \u0627\u0644\u062a\u064a \u064a\u062e\u062a\u0627\u0631\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u064a\u0639\u0632\u0632 \u0631\u0636\u0627\u0647\u0645 \u0648\u064a\u0632\u064a\u062f \u0645\u0646 \u0648\u0644\u0627\u0626\u0647\u0645 \u0648\u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u062a\u0647\u0645 \u0645\u0639 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0641\u0648\u0627\u0626\u062f \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h2>\n\n\n\n<p>\u062a\u0648\u0641\u0631 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u0648\u0627\u0626\u062f \u0639\u062f\u064a\u062f\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a. \u0641\u0647\u064a \u062a\u0639\u0632\u0632 \u0645\u0646 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062c\u0648\u0627\u0646\u0628 \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0639\u0645\u0644\u064a\u0627\u062a\u0647\u0627 \u0648\u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0647\u0627 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1410\" height=\"1182\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/07\/benefits-of-customer-experience-automation.jpg\" alt=\"\u0645\u0632\u0627\u064a\u0627-\u062a\u062c\u0631\u0628\u0629-\u062a\u062c\u0631\u0628\u0629-\u0639\u0645\u064a\u0644-\u0623\u062a\u0645\u062a\u0629-\u062a\u062c\u0631\u0628\u0629-\u062a\u062c\u0631\u0628\u0629-\u0639\u0645\u064a\u0644-\u0623\u062a\u0645\u062a\u0629\" class=\"wp-image-969555\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">01. \u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h3>\n\n\n\n<ul>\n<li>\u0641\u0647\u0648 \u064a\u0633\u0647\u0644 \u0627\u0644\u0623\u0645\u0648\u0631 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0636\u0645\u0627\u0646 \u062d\u0635\u0648\u0644\u0647\u0645 \u0639\u0644\u0649 \u0645\u0633\u0627\u0639\u062f\u0629 \u0633\u0631\u064a\u0639\u0629 \u0648\u062d\u0644\u0648\u0644 \u062a\u062a\u0646\u0627\u0633\u0628 \u0645\u0639 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645.<\/li>\n\n\n\n<li>\u062a\u062d\u0633\u064a\u0646 \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0648\u062a\u0642\u0644\u064a\u0644 \u0623\u0648\u0642\u0627\u062a \u062d\u0644 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0648 \u0645\u0634\u0627\u0643\u0644\u0647\u0645.<\/li>\n\n\n\n<li>\u062a\u0648\u0641\u0651\u0631 \u062e\u062f\u0645\u0629 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0645\u062f\u0627\u0631 \u0627\u0644\u0633\u0627\u0639\u0629 \u0637\u0648\u0627\u0644 \u0623\u064a\u0627\u0645 \u0627\u0644\u0623\u0633\u0628\u0648\u0639\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u062f\u0627\u0626\u0645\u0627\u064b.<\/li>\n\n\n\n<li>\u062a\u0642\u062f\u064a\u0645 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0645\u0643\u0651\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0625\u064a\u062c\u0627\u062f \u0627\u0644\u062d\u0644\u0648\u0644 \u0628\u0634\u0643\u0644 \u0645\u0633\u062a\u0642\u0644.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">02. \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629<\/h3>\n\n\n\n<ul>\n<li>\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629 \u0645\u062b\u0644 \u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u062c\u062f\u0648\u0644\u0629 \u0648\u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a.<\/li>\n\n\n\n<li>\u062a\u062d\u0633\u064a\u0646 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a\u060c \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062a\u062f\u062e\u0644 \u0627\u0644\u064a\u062f\u0648\u064a \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0648\u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0644\u0625\u0636\u0641\u0627\u0621 \u0627\u0644\u0637\u0627\u0628\u0639 \u0627\u0644\u0645\u0631\u0643\u0632\u064a \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0639\u0627\u0648\u0646.<\/li>\n\n\n\n<li>\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0631\u0624\u0649 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">03. \u062e\u0641\u0636 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0648\u0627\u0631\u062f<\/h3>\n\n\n\n<ul>\n<li>\u062a\u062e\u0641\u064a\u0636 \u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0639\u0645\u0627\u0644\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0644\u062a\u062f\u062e\u0644 \u0627\u0644\u064a\u062f\u0648\u064a \u0641\u064a \u0639\u0645\u0644\u064a\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u062a\u062d\u0633\u064a\u0646 \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0639\u0646 \u0637\u0631\u064a\u0642 \u0625\u0639\u0627\u062f\u0629 \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0644\u0645\u0647\u0627\u0645 \u0630\u0627\u062a \u0642\u064a\u0645\u0629 \u0623\u0639\u0644\u0649.<\/li>\n\n\n\n<li>\u062a\u0642\u0644\u0644 \u0645\u0646 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0639\u0627\u0645\u0629 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0641\u0631\u0642 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0643\u0628\u064a\u0631\u0629.<\/li>\n\n\n\n<li>\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0646\u0641\u0642\u0627\u062a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0631\u0641\u0639 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u0622\u0644\u064a.<\/li>\n\n\n\n<li>\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0627\u0626\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0639\u0638\u064a\u0645 \u0623\u062b\u0631 \u0627\u0633\u062a\u062b\u0645\u0627\u0631\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0647\u062f\u0631.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">04. \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629<\/h3>\n\n\n\n<ul>\n<li>\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0625\u0646\u0634\u0627\u0621 \u062a\u062c\u0627\u0631\u0628 \u0645\u062e\u0635\u0635\u0629 \u0639\u0628\u0631 \u062c\u0645\u064a\u0639 \u0646\u0642\u0627\u0637 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\u0627\u0644\u0645\u0646\u0627\u0633\u0628.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">05. \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0648\u0627\u0644\u062a\u0645\u064a\u0632<\/h3>\n\n\n\n<ul>\n<li>\u062a\u0636\u0639 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u064a \u0645\u0643\u0627\u0646\u0629 \u0631\u0627\u0626\u062f\u0629 \u0648\u0645\u062a\u0645\u064a\u0632\u0629 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 .<\/li>\n\n\n\n<li>\u062a\u0645\u064a\u064a\u0632 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0639\u0645\u0644\u0627\u0621 \u0645\u062a\u0645\u064a\u0632\u0629 \u0645\u0642\u0627\u0631\u0646\u0629\u064b \u0628\u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646.<\/li>\n\n\n\n<li>\u0628\u0646\u0627\u0621 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size-large\"><img decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/05\/QuestionPro-CX-4.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<ul>\n<li><strong>\u062a\u062c\u0645\u064a\u0639 \u0634\u0627\u0645\u0644 \u0644\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a<\/strong>: \u064a\u0648\u0641\u0631 \u0637\u0631\u0642\u064b\u0627 \u0645\u062a\u0639\u062f\u062f\u0629 \u0644\u062c\u0645\u0639 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0642\u0646\u0648\u0627\u062a (\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u0648\u064a\u0628 \u0648\u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644)\u060c \u0645\u0645\u0627 \u064a\u0633\u0647\u0644 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0641\u064a \u0627\u0644\u0648\u0642\u062a 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\u0648\u0627\u0633\u0639.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u062a\u0646\u0628\u064a\u0647\u0627\u062a \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a\u0629<\/strong>: \u064a\u0631\u0633\u0644 \u062a\u0646\u0628\u064a\u0647\u0627\u062a \u062a\u0644\u0642\u0627\u0626\u064a\u0629 \u0644\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0633\u0644\u0628\u064a\u0629 \u0648\u064a\u0633\u0645\u062d \u0628\u0627\u0644\u0631\u062f\u0648\u062f \u0627\u0644\u0633\u0631\u064a\u0639\u0629\u060c \u0645\u0645\u0627 \u064a\u062a\u064a\u062d \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0628\u0634\u0643\u0644 \u0627\u0633\u062a\u0628\u0627\u0642\u064a.<\/li>\n\n\n\n<li><strong>\u0644\u0648\u062d\u0627\u062a \u062a\u062d\u0643\u0645 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635<\/strong>: \u062a\u0648\u0641\u0631 \u0644\u0648\u062d\u0627\u062a \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u064a\u0633\u0647\u0644 \u0627\u0644\u062a\u0646\u0642\u0644 \u0641\u064a\u0647\u0627 \u0648\u062a\u0638\u0647\u0631 \u0645\u0642\u0627\u064a\u064a\u0633 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u062a\u062c\u0627\u0647\u0627\u062a\u0647\u0645 \u0644\u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0645\u0633\u062a\u0646\u064a\u0631\u0629.<\/li>\n\n\n\n<li><strong>\u062a\u062e\u0637\u064a\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong>: \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u064a\u0627\u0646\u0627\u062a \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0644\u0641\u0647\u0645 \u0643\u0644 \u0645\u0631\u062d\u0644\u0629 \u0648\u062a\u062d\u0633\u064a\u0646\u0647\u0627 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644.<\/li>\n<\/ul>\n\n\n\n<p>\u064a\u0633\u0627\u0639\u062f QuestionPro CX \u0639\u0644\u0649 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0627\u0631\u062a\u0642\u0627\u0621 \u0628\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062c\u0639\u0644 \u0639\u0645\u0644\u064a\u0629 \u062a\u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644\u0647\u0627 \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0623\u0633\u0631\u0639 \u0648\u0623\u0643\u062b\u0631 \u062b\u0631\u0627\u0621\u064b.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u062e\u0627\u062a\u0645\u0629<\/h2>\n\n\n\n<p>\u0623\u062d\u062f\u062b\u062a \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CXA) \u062a\u062d\u0648\u0644\u064b\u0627 \u062c\u0630\u0631\u064a\u064b\u0627 \u0641\u064a \u0643\u064a\u0641\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0644\u0639\u0644\u0627\u0642\u0627\u062a\u0647\u0627 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0641\u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062d\u0644\u0648\u0644 \u0627\u0644\u0623\u062a\u0645\u062a\u0629\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a\u060c \u0648\u0627\u0644\u0639\u0645\u0644 \u0628\u0643\u0641\u0627\u0621\u0629 \u0623\u0643\u0628\u0631.<\/p>\n\n\n\n<p>\u062a\u0647\u062f\u0641 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0645\u062e\u0635\u0635\u0629 \u0648\u0633\u0644\u0633\u0629\u060c \u0645\u0645\u0627 \u064a\u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0643\u062b\u0631 \u0631\u0636\u0627\u064b \u0648\u0648\u0644\u0627\u0621\u064b \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629. \u0648\u0645\u0639 \u0627\u0644\u062a\u0648\u0633\u0639 \u0627\u0644\u0631\u0642\u0645\u064a \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u060c \u0623\u0635\u0628\u062d \u062a\u0628\u0646\u0651\u064a CXA \u0623\u0645\u0631\u064b\u0627 \u0636\u0631\u0648\u0631\u064a\u064b\u0627 \u0644\u0645\u0648\u0627\u0643\u0628\u0629 \u0627\u0644\u062a\u0637\u0648\u0631\u0627\u062a \u0648\u062a\u0644\u0628\u064a\u0629 \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u062f\u064a\u062b\u0629.<\/p>\n\n\n\n<p>\u062a\u0648\u0641\u0631 QuestionPro \u0623\u062f\u0648\u0627\u062a \u0644\u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 QuestionPro\u060c \u064a\u0645\u0643\u0646\u0643 \u0623\u062a\u0645\u062a\u0629 \u0645\u0647\u0627\u0645 \u0645\u062b\u0644 \u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u062a\u0646\u0638\u064a\u0645 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0643\u0641\u0627\u0621\u0629. \u0648\u0647\u0630\u0627 \u064a\u0639\u0646\u064a \u0623\u0646\u0643 \u0633\u062a\u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0642\u064a\u0651\u0645\u0629\u060c \u0645\u0645\u0627 \u064a\u0645\u0646\u062d\u0643 \u0631\u0624\u0649 \u0644\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0627\u0631\u0628 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\u064a\u062f\u0648\u064a\u060c \u0645\u062b\u0644 \u0627\u0644\u0631\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1730437206933\"><strong class=\"schema-faq-question\">\u06333: \u0645\u0627 \u0647\u064a \u0645\u0646\u0635\u0629 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f<\/strong> <p class=\"schema-faq-answer\">\u0645\u0646\u0635\u0629 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u064a \u062d\u0644 \u0628\u0631\u0645\u062c\u064a \u064a\u062f\u064a\u0631 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0648\u064a\u062d\u0633\u0650\u0651\u0646\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0622\u0644\u064a\u0629 \u0648\u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1730437220453\"><strong class=\"schema-faq-question\">\u06334: \u0645\u0627 \u0647\u064a \u0627\u0644\u0623\u062c\u0632\u0627\u0621 \u0627\u0644\u062b\u0644\u0627\u062b\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0642\u0648\u0627\u0639\u062f \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f<\/strong> <p class=\"schema-faq-answer\">\u0627\u0644\u0623\u062c\u0632\u0627\u0621 \u0627\u0644\u062b\u0644\u0627\u062b\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0642\u0648\u0627\u0639\u062f \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u064a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0622\u0644\u064a\u0629 (\u0645\u062b\u0644 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u0622\u0644\u064a\u0629)\u060c \u0648\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 (\u0645\u062b\u0644 \u0642\u0648\u0627\u0639\u062f \u0627\u0644\u0645\u0639\u0631\u0641\u0629)\u060c \u0648\u0623\u062a\u0645\u062a\u0629 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 (\u0645\u062b\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0647\u0627\u0645).<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u062a\u0633\u062a\u062e\u062f\u0645 \u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0644\u062a\u0628\u0633\u064a\u0637 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062e\u0635\u064a\u0635\u0647\u0627. \u0648\u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062f\u0648\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0648\u0627\u0644\u062a\u0639\u0644\u0645 \u0627\u0644\u0622\u0644\u064a \u0648\u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0622\u0644\u064a\u060c \u064a\u0645\u0643\u0646 [&hellip;]<\/p>\n","protected":false},"author":171,"featured_media":859991,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621","_yoast_wpseo_title":"\u0623\u062a\u0645\u062a\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: 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