{"id":1006378,"date":"2024-04-24T11:00:00","date_gmt":"2024-04-24T18:00:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/"},"modified":"2025-02-12T04:47:35","modified_gmt":"2025-02-12T11:47:35","slug":"%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/","title":{"rendered":"\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS: \u0625\u062d\u062f\u0627\u062b \u062b\u0648\u0631\u0629 \u0641\u064a \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0627\u062a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644"},"content":{"rendered":"\n<p>\u062a\u0628\u062d\u062b \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0639\u0646 \u0637\u0631\u0642 \u0645\u0628\u062a\u0643\u0631\u0629 \u0644\u0642\u064a\u0627\u0633 \u0648\u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0645. \u0648\u063a\u0627\u0644\u0628\u0627\u064b \u0645\u0627 \u062a\u062d\u062a\u0627\u062c \u0627\u0644\u0637\u0631\u0642 \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u0629 \u0644\u062c\u0645\u0639 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0625\u0644\u0649 \u0627\u0644\u062a\u0642\u0627\u0637 \u0627\u0644\u0641\u0631\u0648\u0642 \u0627\u0644\u062f\u0642\u064a\u0642\u0629 \u0641\u064a \u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646. \u0648\u0645\u0639 \u0630\u0644\u0643\u060c \u0641\u0642\u062f \u0638\u0647\u0631\u062a \u0623\u062f\u0627\u0629 \u062b\u0648\u0631\u064a\u0629 \u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0647\u0630\u0647 \u0627\u0644\u0642\u064a\u0648\u062f: \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0644\u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.  <\/p>\n\n<p>\u064a\u064f\u062d\u062f\u062b \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS (\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646) \u062a\u062d\u0648\u0644\u0627\u064b \u0641\u064a \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0627\u062a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0632\u0648\u064a\u062f \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0628\u0631\u0624\u0649 \u0642\u064a\u0645\u0629 \u062d\u0648\u0644 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0648\u0644\u0627\u0626\u0647\u0645 \u0648\u062a\u0623\u064a\u064a\u062f\u0647\u0645. \u062a\u0633\u062a\u0643\u0634\u0641 \u0647\u0630\u0647 \u0627\u0644\u0645\u062f\u0648\u0646\u0629 \u0623\u0647\u0645\u064a\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a eNPS \u0648\u0643\u064a\u0641 \u0623\u0646\u0647\u0627 \u062a\u064f\u062d\u062f\u062b \u062b\u0648\u0631\u0629 \u0641\u064a \u0643\u064a\u0641\u064a\u0629 \u0642\u064a\u0627\u0633 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u062a\u0639\u0632\u064a\u0632\u0647\u0627. <\/p>\n\n<h2 class=\"wp-block-heading\">\u0645\u0627 \u0647\u0648 \u0628\u0631\u0646\u0627\u0645\u062c eNPS Survey Software\u061f<\/h2>\n\n<p>\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS \u0639\u0628\u0627\u0631\u0629 \u0639\u0646 \u0645\u0646\u0635\u0629 \u0631\u0642\u0645\u064a\u0629 \u0642\u0648\u064a\u0629 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0645.  <\/p>\n\n<p>\u064a\u064f\u0634\u062a\u0642 \u0645\u0642\u064a\u0627\u0633 eNPS\u060c \u0648\u0647\u0648 \u0645\u0642\u064a\u0627\u0633 \u0645\u0648\u062b\u0648\u0642 \u0644\u0648\u0644\u0627\u0621 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0631\u0636\u0627\u0647\u0645\u060c \u0645\u0646 \u0633\u0624\u0627\u0644 \u0648\u0627\u062d\u062f: &#8220;\u0639\u0644\u0649 \u0645\u0642\u064a\u0627\u0633 \u0645\u0646 0 \u0625\u0644\u0649 10\u060c \u0645\u0627 \u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0623\u0646 \u062a\u0648\u0635\u064a \u0628\u0634\u0631\u0643\u062a\u0646\u0627 \u0643\u0645\u0643\u0627\u0646 \u0644\u0644\u0639\u0645\u0644\u061f  <\/p>\n\n<p>\u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0625\u062c\u0627\u0628\u0627\u062a\u0647\u0645\u060c \u064a\u062a\u0645 \u062a\u0635\u0646\u064a\u0641 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0625\u0644\u0649 \u062b\u0644\u0627\u062b \u0645\u062c\u0645\u0648\u0639\u0627\u062a:<\/p>\n\n<ol>\n<li><strong>\u0627\u0644\u0645\u0631\u0648\u062c\u0648\u0646 (\u0627\u0644\u062f\u0631\u062c\u0629 9-10):<\/strong> \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0627\u0644\u0630\u064a\u0646 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0631\u0636\u0627 \u0643\u0628\u064a\u0631 \u0648\u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u0631\u0648\u062c\u0648\u0627 \u0644\u0644\u0645\u0624\u0633\u0633\u0629 \u0644\u0644\u0622\u062e\u0631\u064a\u0646.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0633\u0644\u0628\u064a\u0648\u0646 (\u0627\u0644\u062f\u0631\u062c\u0629 7-8):<\/strong> \u0642\u062f \u0644\u0627 \u064a\u0642\u0648\u0645 \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0627\u0644\u0631\u0627\u0636\u0648\u0646 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645 \u0628\u0627\u0644\u062a\u0631\u0648\u064a\u062c \u0644\u0644\u0645\u0646\u0638\u0645\u0629 \u0628\u0634\u0643\u0644 \u0641\u0639\u0627\u0644.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0645\u0646\u062a\u0642\u062f\u0648\u0646 (\u0627\u0644\u062f\u0631\u062c\u0629 0-6):<\/strong> \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u063a\u064a\u0631 \u0627\u0644\u0631\u0627\u0636\u064a\u0646 \u0642\u062f \u064a\u062a\u062d\u062f\u062b\u0648\u0646 \u0628\u0634\u0643\u0644 \u0633\u0644\u0628\u064a \u0639\u0646 \u0627\u0644\u0645\u0646\u0638\u0645\u0629.<\/li>\n<\/ol>\n\n<p>\u064a\u062a\u0645 \u062d\u0633\u0627\u0628 \u062f\u0631\u062c\u0629 eNPS \u0639\u0646 \u0637\u0631\u064a\u0642 \u0637\u0631\u062d \u0627\u0644\u0646\u0633\u0628\u0629 \u0627\u0644\u0645\u0626\u0648\u064a\u0629 \u0644\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646 \u0645\u0646 \u0646\u0633\u0628\u0629 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646\u060c \u0645\u0645\u0627 \u064a\u0646\u062a\u062c \u0639\u0646\u0647 \u062f\u0631\u062c\u0629 \u062a\u062a\u0631\u0627\u0648\u062d \u0645\u0646 -100 \u0625\u0644\u0649 +100.<\/p>\n\n<h2 class=\"wp-block-heading\">\u0643\u064a\u0641\u064a\u0629 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS\u061f<\/h2>\n\n<p>\u064a\u062a\u0637\u0644\u0628 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS (\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646) \u062a\u062e\u0637\u064a\u0637\u064b\u0627 \u0648\u062a\u0646\u0641\u064a\u0630\u064b\u0627 \u062f\u0642\u064a\u0642\u064b\u0627 \u0644\u0636\u0645\u0627\u0646 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0646\u062a\u0627\u0626\u062c \u062f\u0642\u064a\u0642\u0629 \u0648\u0631\u0624\u0649 \u0645\u0641\u064a\u062f\u0629. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u062f\u0644\u064a\u0644 \u062a\u0641\u0635\u064a\u0644\u064a \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS \u0628\u0641\u0639\u0627\u0644\u064a\u0629: <\/p>\n\n<h3 class=\"wp-block-heading\">1. \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0623\u0647\u062f\u0627\u0641<\/h3>\n\n<p>\u062d\u062f\u062f \u0628\u0648\u0636\u0648\u062d \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0648\u0627\u0644\u0631\u0624\u0649 \u0627\u0644\u062a\u064a \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u062c\u0645\u0639\u0647\u0627. \u062d\u062f\u062f \u0645\u0627 \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0642\u0648\u0645 \u0628\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0631\u0636\u0627 \u0627\u0644\u0639\u0627\u0645 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0623\u0648 \u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0645\u062d\u062f\u062f\u0629 \u0644\u0644\u062a\u062d\u0633\u064a\u0646\u060c \u0623\u0648 \u062a\u062a\u0628\u0639 \u0627\u0644\u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0628\u0645\u0631\u0648\u0631 \u0627\u0644\u0648\u0642\u062a. <\/p>\n\n<h3 class=\"wp-block-heading\">2. \u0627\u062e\u062a\u0631 \u0627\u0644\u0623\u062f\u0627\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629<\/h3>\n\n<p>\u0627\u062e\u062a\u0631 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS \u0627\u0644\u0630\u064a \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0645\u0624\u0633\u0633\u062a\u0643 \u0648\u0645\u064a\u0632\u0627\u0646\u064a\u062a\u0647\u0627. \u0627\u0628\u062d\u062b \u0639\u0646 \u0645\u064a\u0632\u0627\u062a \u0645\u062b\u0644 <a href=\"https:\/\/www.questionpro.com\/survey-templates\/\">\u0642\u0648\u0627\u0644\u0628 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639<\/a> \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635\u060c \u0648\u0644\u0648\u062d\u0627\u062a \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a\u0629\u060c \u0648\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u062c\u0645\u0639 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0628\u0634\u0643\u0644 \u0645\u062c\u0647\u0648\u0644. <\/p>\n\n<blockquote class=\"wp-block-quote\">\n<p>\u0647\u0644 \u062a\u062a\u0637\u0644\u0639 \u0625\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0631\u0636\u0627\u0647\u0645\u061f \u0627\u0637\u0644\u0639 \u0639\u0644\u0649 \u0623\u062d\u062f\u062b \u0645\u0642\u0627\u0644\u0627\u062a\u0646\u0627 \u062d\u0648\u0644 \u0623\u0641\u0636\u0644 <a href=\"https:\/\/www.questionpro.com\/blog\/anonymous-employee-feedback-tools\/\">\u0623\u062f\u0648\u0627\u062a \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.<\/a> <\/p>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\">3. \u0635\u064a\u0627\u063a\u0629 \u0627\u0644\u0633\u0624\u0627\u0644<\/h3>\n\n<p>\u0642\u0645 \u0628\u0635\u064a\u0627\u063a\u0629 \u0633\u0624\u0627\u0644 \u0645\u0648\u062c\u0632 \u0648\u0648\u0627\u0636\u062d \u062d\u0648\u0644 eNPS \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0641\u0647\u0645\u0647 \u0648\u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0644\u064a\u0647. \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0642\u064a\u0627\u0633\u064a \u0641\u064a eNPS \u0647\u0648: &#8220;\u0639\u0644\u0649 \u0645\u0642\u064a\u0627\u0633 \u0645\u0646 0 \u0625\u0644\u0649 10\u060c \u0645\u0627 \u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0623\u0646 \u062a\u0648\u0635\u064a \u0628\u0634\u0631\u0643\u062a\u0646\u0627 \u0643\u0645\u0643\u0627\u0646 \u0639\u0645\u0644\u061f <\/p>\n\n<h3 class=\"wp-block-heading\">4. \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u062a\u0631\u062f\u062f<\/h3>\n\n<p>\u062d\u062f\u062f \u0639\u062f\u062f \u0627\u0644\u0645\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u0633\u062a\u062c\u0631\u064a \u0641\u064a\u0647\u0627 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646. \u062a\u062c\u0631\u064a \u0628\u0639\u0636 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a eNPS \u0643\u0644 \u062b\u0644\u0627\u062b\u0629 \u0623\u0634\u0647\u0631\u060c \u0628\u064a\u0646\u0645\u0627 \u0642\u062f \u062a\u062e\u062a\u0627\u0631 \u0645\u0624\u0633\u0633\u0627\u062a \u0623\u062e\u0631\u0649 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0646\u0635\u0641 \u0627\u0644\u0633\u0646\u0648\u064a\u0629 \u0623\u0648 \u0627\u0644\u0633\u0646\u0648\u064a\u0629. \u0641\u0643\u0631 \u0641\u064a \u0627\u0644\u062a\u0643\u0631\u0627\u0631 \u0627\u0644\u0630\u064a \u064a\u0646\u0627\u0633\u0628 \u062b\u0642\u0627\u0641\u0629 \u0645\u0624\u0633\u0633\u062a\u0643 \u0648\u0623\u0647\u062f\u0627\u0641\u0647\u0627.  <\/p>\n\n<h3 class=\"wp-block-heading\">5. \u0636\u0645\u0627\u0646 \u0639\u062f\u0645 \u0627\u0644\u0643\u0634\u0641 \u0639\u0646 \u0627\u0644\u0647\u0648\u064a\u0629 \u0648\u0627\u0644\u0633\u0631\u064a\u0629<\/h3>\n\n<p>\u0637\u0645\u0623\u0646\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 \u0639\u062f\u0645 \u0627\u0644\u0643\u0634\u0641 \u0639\u0646 \u0647\u0648\u064a\u062a\u0647\u0645 \u0648\u0633\u0631\u064a\u0629 \u0631\u062f\u0648\u062f\u0647\u0645 \u0644\u062a\u0634\u062c\u064a\u0639\u0647\u0645 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0635\u0627\u062f\u0642\u0629. \u0625\u0628\u0644\u0627\u063a\u0647\u0645 \u0628\u0623\u0646 \u0627\u0644\u0631\u062f\u0648\u062f \u0627\u0644\u0641\u0631\u062f\u064a\u0629 \u0644\u0646 \u062a\u064f\u0646\u0633\u0628 \u0625\u0644\u0649 \u0645\u0648\u0638\u0641\u064a\u0646 \u0645\u062d\u062f\u062f\u064a\u0646 \u0648\u0644\u0646 \u062a\u064f\u0633\u062a\u062e\u062f\u0645 \u0625\u0644\u0627 \u0644\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0643\u0644\u064a. <\/p>\n\n<h3 class=\"wp-block-heading\">6. \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0627\u0644\u0645\u0633\u062d<\/h3>\n\n<p>\u0623\u0628\u0644\u063a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0646 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a7%d9%84%d8%af%d8%b1%d8%a7%d8%b3%d8%a7%d8%aa-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d9%82%d8%b5%d8%a7%d8%a6%d9%8a%d8%a9\/\">\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646<\/a> \u0627\u0644\u0642\u0627\u062f\u0645 \u0648\u0627\u0644\u063a\u0631\u0636 \u0645\u0646\u0647 \u0648\u0623\u0647\u0645\u064a\u0629 \u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0645 \u0641\u064a\u0647. \u0642\u0645 \u0628\u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0627\u0644\u062c\u062f\u0648\u0644 \u0627\u0644\u0632\u0645\u0646\u064a \u0644\u0645\u0648\u0639\u062f \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u060c \u0648\u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0647\u0645 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647\u060c \u0648\u0623\u064a \u0645\u0648\u0627\u0639\u064a\u062f \u0646\u0647\u0627\u0626\u064a\u0629 \u0644\u0625\u0643\u0645\u0627\u0644\u0647. <\/p>\n\n<h3 class=\"wp-block-heading\">7. \u062c\u0645\u0639 \u0627\u0644\u0631\u062f\u0648\u062f<\/h3>\n\n<p>\u0642\u0645 \u0628\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0630\u064a \u0627\u062e\u062a\u0631\u062a\u0647 eNPS. \u062a\u0623\u0643\u0651\u062f \u0645\u0646 \u0633\u0647\u0648\u0644\u0629 \u0648\u0635\u0648\u0644 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0625\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0648\u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0625\u0643\u0645\u0627\u0644\u0647 \u0641\u064a \u0625\u0637\u0627\u0631 \u0632\u0645\u0646\u064a \u0645\u0639\u0642\u0648\u0644. \u0636\u0639 \u0641\u064a \u0627\u0639\u062a\u0628\u0627\u0631\u0643 \u0625\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0626\u0644 \u062a\u0630\u0643\u064a\u0631\u064a\u0629 \u0644\u062a\u0634\u062c\u064a\u0639 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629.  <\/p>\n\n<h3 class=\"wp-block-heading\">8. \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0646\u062a\u0627\u0626\u062c<\/h3>\n\n<p>\u0628\u0645\u062c\u0631\u062f \u0627\u0646\u062a\u0647\u0627\u0621 \u0641\u062a\u0631\u0629 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u060c \u0633\u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS \u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a. \u0627\u0628\u062d\u062b \u0639\u0646 \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0648\u0627\u0644\u0623\u0646\u0645\u0627\u0637 \u0648\u0627\u0644\u0642\u064a\u0645 \u0627\u0644\u0645\u062a\u0637\u0631\u0641\u0629 \u0641\u064a \u0627\u0644\u0631\u062f\u0648\u062f. \u0625\u0646 \u0623\u0645\u0643\u0646\u060c \u0627\u0646\u062a\u0628\u0647 \u0625\u0644\u0649 \u0627\u0644\u0627\u062e\u062a\u0644\u0627\u0641\u0627\u062a \u0628\u064a\u0646 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0623\u0648 \u0627\u0644\u0641\u0631\u0642 \u0623\u0648 \u0627\u0644\u0645\u0648\u0627\u0642\u0639.  <\/p>\n\n<h3 class=\"wp-block-heading\">9. \u0627\u062a\u062e\u0627\u0630 \u0625\u062c\u0631\u0627\u0621<\/h3>\n\n<p>\u0627\u0633\u062a\u0646\u0627\u062f\u0627\u064b \u0625\u0644\u0649 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u060c \u0636\u0639 \u062e\u0637\u0637 \u0639\u0645\u0644 \u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0648\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0646\u0642\u0627\u0637 \u0627\u0644\u0642\u0648\u0629. \u0625\u0634\u0631\u0627\u0643 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u064a\u0646 \u0641\u064a \u0635\u0646\u0639 \u0627\u0644\u0642\u0631\u0627\u0631 \u0648\u062a\u062d\u062f\u064a\u062f \u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0627\u0644\u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0648\u0644\u0627\u0626\u0647\u0645. <\/p>\n\n<h3 class=\"wp-block-heading\">10. \u0625\u0628\u0644\u0627\u063a \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629<\/h3>\n\n<p>\u0642\u0645 \u0628\u0625\u0628\u0644\u0627\u063a \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0623\u064a \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0623\u0648 \u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0645\u062e\u0637\u0637 \u0644\u0647\u0627. \u0627\u0644\u062a\u062d\u0644\u064a \u0628\u0627\u0644\u0634\u0641\u0627\u0641\u064a\u0629 \u0628\u0634\u0623\u0646 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u062a\u0644\u0642\u064a\u0647\u0627 \u0648\u0643\u064a\u0641\u064a\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0644\u062f\u0641\u0639 \u0639\u062c\u0644\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0629. \u0642\u0645 \u0628\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0645\u0639 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0628\u0627\u0646\u062a\u0638\u0627\u0645 \u0644\u062a\u0642\u062f\u064a\u0645 \u062a\u062d\u062f\u064a\u062b\u0627\u062a \u062d\u0648\u0644 \u0627\u0644\u062a\u0642\u062f\u0645 \u0627\u0644\u0645\u062d\u0631\u0632 \u0648\u0627\u0644\u062a\u0645\u0627\u0633 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u0629.  <\/p>\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 eNPS \u0648NPS<\/h2>\n\n<p>\u062f\u0639\u0646\u0627 \u0646\u062a\u0639\u0645\u0642 \u0623\u0643\u062b\u0631 \u0641\u064a \u0623\u0648\u062c\u0647 \u0627\u0644\u062a\u0634\u0627\u0628\u0647 \u0648\u0627\u0644\u0627\u062e\u062a\u0644\u0627\u0641 \u0628\u064a\u0646 eNPS <a href=\"https:\/\/www.questionpro.com\/net-promoter-score\/\">\u0648NPS<\/a> \u0628\u0645\u062b\u0627\u0644:<\/p>\n\n<h3 class=\"wp-block-heading\">\u0623\u0648\u062c\u0647 \u0627\u0644\u062a\u0634\u0627\u0628\u0647:<\/h3>\n\n<ul>\n<li><strong>\u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0623\u0633\u0627\u0633\u064a:<\/strong> \u062a\u0633\u062a\u062e\u062f\u0645 ENPS \u0648NPS \u0646\u0641\u0633 \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0623\u0633\u0627\u0633\u064a: &#8220;\u0645\u0627 \u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0623\u0646 \u062a\u0648\u0635\u064a \u0628\u0634\u0631\u0643\u062a\u0646\u0627\/\u0645\u0646\u062a\u062c\u0646\u0627\/\u062e\u062f\u0645\u062a\u0646\u0627 \u0644\u0635\u062f\u064a\u0642 \u0623\u0648 \u0632\u0645\u064a\u0644\u061f \u064a\u0647\u062f\u0641 \u0647\u0630\u0627 \u0627\u0644\u0633\u0624\u0627\u0644 \u0625\u0644\u0649 \u062a\u0642\u064a\u064a\u0645 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a7%d9%84%d8%af%d9%81%d8%a7%d8%b9-%d8%b9%d9%86-%d8%a7%d9%84%d9%85%d9%88%d8%b8%d9%81%d9%8a%d9%86-%d9%85%d8%a7-%d9%87%d9%88-%d8%b9%d9%84%d9%8a%d9%87-%d9%85%d8%b9-%d9%86%d8%b5%d8%a7%d8%a6%d8%ad\/\">\u0627\u0644\u062a\u0623\u064a\u064a\u062f<\/a> \u0648\u0627\u0644\u0648\u0644\u0627\u0621. <\/li>\n\n\n\n<li><strong>\u0645\u0642\u064a\u0627\u0633 \u0627\u0644\u062a\u0642\u064a\u064a\u0645: <\/strong>\u0639\u0627\u062f\u0629\u064b \u0645\u0627 \u064a\u0633\u062a\u062e\u062f\u0645 \u0643\u0644\u0627 \u0627\u0644\u0645\u0642\u064a\u0627\u0633\u064a\u0646 \u0645\u0642\u064a\u0627\u0633\u064b\u0627 \u0645\u0646 0 \u0625\u0644\u0649 10\u060c \u062d\u064a\u062b \u064a\u0642\u064a\u0651\u0645 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0648\u0646 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0647\u0645.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0627\u062e\u062a\u0644\u0627\u0641\u0627\u062a:<\/h3>\n\n<ol>\n<li><strong>\u0627\u0644\u062c\u0645\u0647\u0648\u0631 \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641:<\/strong><\/li>\n<\/ol>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 NPS:<\/strong> \u0644\u0646\u0641\u062a\u0631\u0636 \u0623\u0646\u0643 \u0645\u062f\u064a\u0631 \u0634\u0631\u0643\u0629 \u0627\u062a\u0635\u0627\u0644\u0627\u062a. \u062a\u0642\u0648\u0645 \u0628\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0631\u0623\u064a \u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u062a\u0633\u0623\u0644\u0647\u0645 \u0639\u0646 \u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0623\u0646 \u064a\u0648\u0635\u0648\u0627 \u0627\u0644\u0622\u062e\u0631\u064a\u0646 \u0628\u062e\u0637\u0637 \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0634\u0631\u0643\u062a\u0643. <\/p>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 eNPS: <\/strong>\u0628\u0635\u0641\u062a\u0643 \u0645\u062f\u064a\u0631\u0627\u064b \u0644\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0641\u064a \u0634\u0631\u0643\u0629 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0627\u0644\u0633\u0644\u0643\u064a\u0629 \u0648\u0627\u0644\u0644\u0627\u0633\u0644\u0643\u064a\u0629 \u0646\u0641\u0633\u0647\u0627\u060c \u062a\u0642\u0648\u0645 \u0628\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0631\u0623\u064a \u0645\u0648\u0638\u0641\u064a\u0643 \u0648\u062a\u0633\u0623\u0644\u0647\u0645 \u0639\u0646 \u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u062a\u0648\u0635\u064a\u062a\u0647\u0645 \u0644\u0644\u0622\u062e\u0631\u064a\u0646 \u0628\u0627\u0644\u0634\u0631\u0643\u0629 \u0643\u0645\u0643\u0627\u0646 \u0644\u0644\u0639\u0645\u0644.<\/p>\n\n<ol start=\"2\">\n<li><strong>\u0627\u0644\u062a\u0637\u0628\u064a\u0642:<\/strong><\/li>\n<\/ol>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 NPS:<\/strong> \u0627\u0633\u062a\u0646\u0627\u062f\u064b\u0627 \u0625\u0644\u0649 \u062f\u0631\u062c\u0627\u062a NPS \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0642\u062f \u062a\u062d\u062f\u062f \u0634\u0631\u0643\u0629 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0645\u062c\u0627\u0644\u0627\u062a \u0644\u0644\u062a\u062d\u0633\u064a\u0646 \u0641\u064a \u062e\u0637\u0637 \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644\u060c \u0645\u062b\u0644 \u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u0634\u0628\u0643\u0629 \u0623\u0648 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0648 \u0627\u0644\u062a\u0633\u0639\u064a\u0631.<\/p>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 eNPS:<\/strong> \u0627\u0633\u062a\u0646\u0627\u062f\u0627\u064b \u0625\u0644\u0649 \u062f\u0631\u062c\u0627\u062a eNPS \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0642\u062f \u064a\u0631\u0643\u0632 \u0642\u0633\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0639\u0644\u0649 \u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0644\u062a\u062d\u0633\u064a\u0646 \u062b\u0642\u0627\u0641\u0629 \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u060c \u0623\u0648 \u0645\u0639\u0627\u0644\u062c\u0629 \u0642\u0636\u0627\u064a\u0627 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0623\u0648 \u062a\u0639\u0632\u064a\u0632 \u0641\u0631\u0635 \u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0648\u0638\u064a\u0641\u064a.<\/p>\n\n<ol start=\"3\">\n<li><strong>\u0627\u0644\u062a\u0641\u0633\u064a\u0631 \u0648\u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629:<\/strong><\/li>\n<\/ol>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 NPS: <\/strong>\u0642\u062f \u062a\u0642\u0648\u0645 \u0625\u062d\u062f\u0649 \u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0628\u062a\u0642\u064a\u064a\u0645 \u0623\u062f\u0627\u0626\u0647\u0627 \u0641\u064a \u0627\u0644\u0633\u0648\u0642 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0642\u0627\u0631\u0646\u0629 <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%af%d8%b1%d8%ac%d8%a9-nps-%d8%af%d9%84%d9%8a%d9%84%d9%83-%d8%a7%d9%84%d9%83%d8%a7%d9%85%d9%84\/\">\u0646\u062a\u0627\u0626\u062c\u0647\u0627 \u0641\u064a \u0645\u0624\u0634\u0631 NPS<\/a> \u0628\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0623\u0648 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646.<\/p>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 eNPS:<\/strong> \u0642\u062f \u064a\u0642\u0627\u0631\u0646 \u0642\u0633\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0646\u062a\u0627\u0626\u062c eNPS \u0628\u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 \u0623\u0648 \u0645\u062a\u0648\u0633\u0637\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0644\u062a\u0642\u064a\u064a\u0645 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646.<\/p>\n\n<ol start=\"4\">\n<li><strong>\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630:<\/strong><\/li>\n<\/ol>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 NPS: <\/strong>\u0642\u062f \u062a\u0633\u062a\u062b\u0645\u0631 \u0627\u0644\u0634\u0631\u0643\u0629 \u0641\u064a \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u0634\u0628\u0643\u0629\u060c \u0623\u0648 \u062a\u0648\u0641\u064a\u0631 \u062a\u062f\u0631\u064a\u0628 \u0625\u0636\u0627\u0641\u064a \u0644\u0645\u0645\u062b\u0644\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0623\u0648 \u0645\u0631\u0627\u062c\u0639\u0629 \u062e\u0637\u0637 \u0627\u0644\u062a\u0633\u0639\u064a\u0631 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0645\u0644\u0627\u062d\u0638\u0627\u062a NPS.<\/p>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 eNPS: <\/strong>\u062a\u0634\u0645\u0644 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u062a\u0646\u0641\u064a\u0630 \u062a\u0631\u062a\u064a\u0628\u0627\u062a \u0639\u0645\u0644 \u0645\u0631\u0646\u0629\u060c \u0623\u0648 \u062a\u0639\u0632\u064a\u0632 \u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u064a\u0646 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0623\u0648 \u0625\u0637\u0644\u0627\u0642 \u0628\u0631\u0627\u0645\u062c \u0644\u062a\u0642\u062f\u064a\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u0631\u0641\u0639 \u0627\u0644\u0631\u0648\u062d \u0627\u0644\u0645\u0639\u0646\u0648\u064a\u0629.<\/p>\n\n<ol start=\"5\">\n<li><strong>\u062a\u0648\u0627\u062a\u0631 \u0627\u0644\u0642\u064a\u0627\u0633:<\/strong><\/li>\n<\/ol>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 NPS:<\/strong> \u0642\u062f \u062a\u0642\u0648\u0645 \u0627\u0644\u0634\u0631\u0643\u0629 \u0628\u0642\u064a\u0627\u0633 NPS \u0643\u0644 \u062b\u0644\u0627\u062b\u0629 \u0623\u0634\u0647\u0631 \u0623\u0648 \u0633\u0646\u0648\u064a\u064b\u0627 \u0644\u062a\u062a\u0628\u0639 \u0627\u0644\u062a\u063a\u064a\u0631\u0627\u062a \u0641\u064a \u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0645\u0631\u0648\u0631 \u0627\u0644\u0648\u0642\u062a.<\/p>\n\n<p><strong>\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 eNPS: <\/strong>\u0642\u062f \u064a\u0642\u0648\u0645 \u0642\u0633\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0628\u0642\u064a\u0627\u0633 eNPS \u0628\u0634\u0643\u0644 \u0646\u0635\u0641 \u0633\u0646\u0648\u064a \u0623\u0648 \u0633\u0646\u0648\u064a\u060c \u0639\u0644\u0649 \u0627\u0644\u0631\u063a\u0645 \u0645\u0646 \u0623\u0646 \u0628\u0639\u0636 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u062a\u062c\u0631\u064a <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-%d8%a7%d9%84%d9%85%d9%88%d8%b8%d9%81%d9%8a%d9%86-%d8%a7%d9%84%d8%aa%d8%b9%d8%b1%d9%8a%d9%81-%d9%88%d8%a7%d9%84%d8%a3%d9%86%d9%88%d8%a7%d8%b9-%d9%85%d8%b9\/\">\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0643\u062b\u0631 \u062a\u0648\u0627\u062a\u0631\u0627\u064b \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/a> \u0644\u0644\u0628\u0642\u0627\u0621 \u0639\u0644\u0649 \u062a\u062c\u0627\u0648\u0628\u0647\u0627 \u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.  <\/p>\n\n<h2 class=\"wp-block-heading\">\u0637\u0631\u0642 \u0641\u0639\u0627\u0644\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u0646\u0638\u0627\u0645 eNPS \u0627\u0644\u062e\u0627\u0635 \u0628\u0643<\/h2>\n\n<p>\u064a\u0646\u0637\u0648\u064a \u062a\u062d\u0633\u064a\u0646 eNPS (\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646) \u0639\u0644\u0649 \u062a\u0646\u0641\u064a\u0630 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0644\u062a\u0639\u0632\u064a\u0632 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0631\u0636\u0627\u0647\u0645 \u0648\u0648\u0644\u0627\u0626\u0647\u0645. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0628\u0639\u0636 \u0627\u0644\u0637\u0631\u0642 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 eNPS \u0627\u0644\u062e\u0627\u0635 \u0628\u0643: <\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/05\/effective-ways-to-improve-your-enps.jpg\" alt=\"\"\/><\/figure>\n\n<h3 class=\"wp-block-heading\">1. \u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0625\u0644\u0649 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a<\/h3>\n\n<p>\u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0628\u0646\u0634\u0627\u0637 \u0625\u0644\u0649 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0623\u062e\u0630 \u0627\u0644\u0646\u0642\u062f \u0627\u0644\u0628\u0646\u0627\u0621 \u0641\u064a \u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631. \u0648\u0641\u0631 \u0642\u0646\u0648\u0627\u062a \u0645\u062a\u0639\u062f\u062f\u0629 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0623\u0641\u0643\u0627\u0631\u0647\u0645\u060c \u0645\u062b\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u062c\u0647\u0648\u0644\u0629 \u0627\u0644\u0645\u0635\u062f\u0631\u060c \u0623\u0648 \u0635\u0646\u0627\u062f\u064a\u0642 \u0627\u0644\u0627\u0642\u062a\u0631\u0627\u062d\u0627\u062a\u060c \u0623\u0648 \u062c\u0644\u0633\u0627\u062a \u0625\u0628\u062f\u0627\u0621 \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u0645\u0646\u062a\u0638\u0645\u0629 \u0645\u0639 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646. \u0623\u0638\u0647\u0631 \u062a\u0642\u062f\u064a\u0631\u0643 \u0644\u0645\u0633\u0627\u0647\u0645\u0627\u062a\u0647\u0645 \u0648\u0623\u0646\u0643 \u0645\u0644\u062a\u0632\u0645 \u0628\u0645\u0639\u0627\u0644\u062c\u0629 \u0645\u062e\u0627\u0648\u0641\u0647\u0645.  <\/p>\n\n<h3 class=\"wp-block-heading\">2. \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0641\u064a \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/h3>\n\n<p>\u062a\u0648\u0641\u064a\u0631 \u0641\u0631\u0635 \u0644\u0644\u062a\u0639\u0644\u0645 \u0648\u0627\u0644\u0646\u0645\u0648 \u0644\u062a\u0645\u0643\u064a\u0646 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u062a\u0639\u0632\u064a\u0632 \u0648\u0644\u0627\u0626\u0647\u0645. \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u062a\u062f\u0631\u064a\u0628\u064a\u0629 \u0648\u0648\u0631\u0634 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u0634\u0647\u0627\u062f\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a\u0629 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u062a\u0637\u0648\u064a\u0631. \u062a\u0634\u062c\u064a\u0639 \u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0644\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0648\u062f\u0639\u0645 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0641\u064a \u0627\u0644\u0633\u0639\u064a \u0648\u0631\u0627\u0621 \u0641\u0631\u0635 \u0627\u0644\u062a\u0642\u062f\u0645 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0629.  <\/p>\n\n<h3 class=\"wp-block-heading\">3. \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0648\u0627\u0632\u0646 \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u062d\u064a\u0627\u0629<\/h3>\n\n<p>\u0644\u062a\u0634\u062c\u064a\u0639 \u0627\u0644\u062a\u0648\u0627\u0632\u0646 \u0627\u0644\u0635\u062d\u064a \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u062d\u064a\u0627\u0629 \u0627\u0644\u0634\u062e\u0635\u064a\u0629\u060c \u0642\u0645 \u0628\u062a\u0648\u0641\u064a\u0631 \u062a\u0631\u062a\u064a\u0628\u0627\u062a \u0639\u0645\u0644 \u0645\u0631\u0646\u0629\u060c \u0645\u062b\u0644 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0639\u0646 \u0628\u064f\u0639\u062f\u060c \u0623\u0648 \u0633\u0627\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0631\u0646\u0629\u060c \u0623\u0648 \u0623\u0633\u0627\u0628\u064a\u0639 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0636\u063a\u0648\u0637\u0629. \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0644\u062f\u0639\u0645 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0628\u0621 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u0646\u0641\u0633\u064a\u060c \u0645\u062b\u0644 \u0628\u0631\u0627\u0645\u062c \u0627\u0644\u0639\u0627\u0641\u064a\u0629 \u0648\u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u064a\u0642\u0638\u0629 \u0627\u0644\u0630\u0647\u0646\u064a\u0629 \u0648\u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0635\u062d\u0629 \u0627\u0644\u0646\u0641\u0633\u064a\u0629. \u0627\u0639\u062a\u0631\u0641 \u0628\u0627\u0644\u062a\u0632\u0627\u0645\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u062e\u0627\u0631\u062c \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u062d\u062a\u0631\u0645\u0647\u0627.  <\/p>\n\n<h3 class=\"wp-block-heading\">4. \u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0648\u0627\u0644\u0645\u0643\u0627\u0641\u0623\u0629<\/h3>\n\n<p>\u062a\u0642\u062f\u064a\u0631 \u0648\u0645\u0643\u0627\u0641\u0623\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0639\u0644\u0649 \u0645\u0633\u0627\u0647\u0645\u0627\u062a\u0647\u0645 \u0648\u0625\u0646\u062c\u0627\u0632\u0627\u062a\u0647\u0645 \u0644\u0625\u0638\u0647\u0627\u0631 \u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0648\u062a\u062d\u0641\u064a\u0632 \u0627\u0644\u0623\u062f\u0627\u0621. \u0642\u0645 \u0628\u062a\u0646\u0641\u064a\u0630 \u0628\u0631\u0646\u0627\u0645\u062c \u062a\u0642\u062f\u064a\u0631 \u064a\u062d\u062a\u0641\u064a \u0628\u0627\u0644\u0625\u0646\u062c\u0627\u0632\u0627\u062a \u0627\u0644\u0641\u0631\u062f\u064a\u0629 \u0648\u0627\u0644\u062c\u0645\u0627\u0639\u064a\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062b\u0646\u0627\u0621 \u0627\u0644\u0644\u0641\u0638\u064a \u0623\u0648 \u0627\u0644\u062c\u0648\u0627\u0626\u0632 \u0623\u0648 \u0627\u0644\u0645\u0643\u0627\u0641\u0622\u062a \u0623\u0648 \u063a\u064a\u0631\u0647\u0627 \u0645\u0646 \u0627\u0644\u062d\u0648\u0627\u0641\u0632. \u062a\u062e\u0635\u064a\u0635 \u062c\u0647\u0648\u062f \u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0644\u062a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 \u062a\u0641\u0636\u064a\u0644\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0642\u064a\u0645\u0647\u0645.  <\/p>\n\n<h3 class=\"wp-block-heading\">5. \u062a\u0639\u0632\u064a\u0632 \u062b\u0642\u0627\u0641\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629<\/h3>\n\n<p>\u063a\u0631\u0633 <a href=\"https:\/\/www.questionpro.com\/workforce\/workplace-culture.html\">\u062b\u0642\u0627\u0641\u0629 \u062f\u0627\u0639\u0645\u0629 \u0648\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644<\/a> \u062d\u064a\u062b \u064a\u0634\u0639\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0628\u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0648\u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0645 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644. \u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0628\u0627\u0644\u0642\u062f\u0648\u0629 \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0648\u0627\u0644\u0634\u0641\u0627\u0641\u064a\u0629 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0645\u0641\u062a\u0648\u062d. \u0627\u062e\u0644\u0642 \u0641\u0631\u0635\u064b\u0627 \u0644\u0628\u0646\u0627\u0621 \u0627\u0644\u0641\u0631\u064a\u0642 \u0648\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0644\u062a\u0642\u0648\u064a\u0629 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0648\u0628\u0646\u0627\u0621 \u0627\u0644\u0635\u062f\u0627\u0642\u0629 \u0627\u0644\u062d\u0645\u064a\u0645\u0629 \u0628\u064a\u0646 \u0627\u0644\u0632\u0645\u0644\u0627\u0621.  <\/p>\n\n<h3 class=\"wp-block-heading\">6. \u062a\u0642\u062f\u064a\u0645 \u0623\u0647\u062f\u0627\u0641 \u0648\u062a\u0648\u0642\u0639\u0627\u062a \u0648\u0627\u0636\u062d\u0629<\/h3>\n\n<p>\u062a\u0623\u0643\u062f \u0645\u0646 \u0641\u0647\u0645 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u0623\u062f\u0648\u0627\u0631\u0647\u0645 \u0648\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a\u0647\u0645 \u0648\u062a\u0648\u0642\u0639\u0627\u062a \u0623\u062f\u0627\u0626\u0647\u0645. \u0648\u0636\u0639 \u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0636\u062d\u0629 \u0648\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062d\u0642\u064a\u0642 \u0648\u062a\u0642\u062f\u064a\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0646\u062a\u0638\u0645\u0629 \u062d\u0648\u0644 \u062a\u0642\u062f\u0645\u0647\u0645. \u062a\u0645\u0643\u064a\u0646 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0645\u0646 \u062a\u0648\u0644\u064a \u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0639\u0645\u0644\u0647\u0645 \u0648\u0627\u0644\u0645\u0633\u0627\u0647\u0645\u0629 \u0628\u0634\u0643\u0644 \u0647\u0627\u062f\u0641 \u0641\u064a \u0646\u062c\u0627\u062d \u0627\u0644\u0645\u0624\u0633\u0633\u0629. \u062a\u0634\u062c\u064a\u0639 \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0648\u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0644\u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0645\u0634\u062a\u0631\u0643\u0629.   <\/p>\n\n<h3 class=\"wp-block-heading\">7. \u062a\u0639\u0632\u064a\u0632 \u0645\u0632\u0627\u064a\u0627 \u0648\u0627\u0645\u062a\u064a\u0627\u0632\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/h3>\n\n<p>\u0631\u0627\u062c\u0639 \u062d\u0632\u0645\u0629 \u0645\u0632\u0627\u064a\u0627 \u0645\u0624\u0633\u0633\u062a\u0643 \u0648\u062d\u0633\u0650\u0651\u0646\u0647\u0627 \u0644\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0645\u0648\u0638\u0641\u064a\u0643 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644. \u0642\u062f\u0645 \u0645\u0631\u062a\u0628\u0627\u062a \u062a\u0646\u0627\u0641\u0633\u064a\u0629\u060c \u0648\u062a\u0623\u0645\u064a\u0646\u0627\u064b \u0635\u062d\u064a\u0627\u064b \u0634\u0627\u0645\u0644\u0627\u064b\u060c \u0648\u062e\u0637\u0637 \u062a\u0642\u0627\u0639\u062f\u060c \u0648\u0627\u0645\u062a\u064a\u0627\u0632\u0627\u062a \u0642\u064a\u0651\u0645\u0629 \u0623\u062e\u0631\u0649 \u0645\u062b\u0644 \u062d\u0633\u0627\u0628\u0627\u062a \u0627\u0644\u0625\u0646\u0641\u0627\u0642 \u0627\u0644\u0645\u0631\u0646\u0629\u060c \u0648\u0633\u062f\u0627\u062f \u0627\u0644\u0631\u0633\u0648\u0645 \u0627\u0644\u062f\u0631\u0627\u0633\u064a\u0629\u060c \u0648\u0639\u0636\u0648\u064a\u0627\u062a \u0627\u0644\u0635\u0627\u0644\u0629 \u0627\u0644\u0631\u064a\u0627\u0636\u064a\u0629. \u0627\u0637\u0644\u0628 \u0622\u0631\u0627\u0621 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u0641\u0647\u0645 \u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0627\u0644\u0623\u0643\u062b\u0631 \u0623\u0647\u0645\u064a\u0629 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0647\u0645.  <\/p>\n\n<h3 class=\"wp-block-heading\">8. \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0648\u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0642\u0648\u064a\u0629<\/h3>\n\n<p>\u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0641\u064a <a href=\"https:\/\/www.questionpro.com\/blog\/ar\/leadership-development-2\/\">\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0642\u064a\u0627\u062f\u0629<\/a> \u0644\u0636\u0645\u0627\u0646 \u0627\u0645\u062a\u0644\u0627\u0643 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0644\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u0642\u062f\u0631\u0627\u062a \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u0642\u064a\u0627\u062f\u0629 \u0648\u062f\u0639\u0645 \u0641\u0631\u0642\u0647\u0645 \u0628\u0641\u0639\u0627\u0644\u064a\u0629. \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0648\u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0639\u0644\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u062d\u0644 \u0627\u0644\u0646\u0632\u0627\u0639\u0627\u062a \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u062f\u0627\u0621. \u0634\u062c\u0651\u0639 \u0627\u0644\u0645\u062f\u0631\u0627\u0621 \u0639\u0644\u0649 \u0623\u0646 \u064a\u0643\u0648\u0646\u0648\u0627 \u0648\u062f\u0648\u062f\u064a\u0646 \u0648\u062f\u0627\u0639\u0645\u064a\u0646 \u0648\u0645\u062a\u062c\u0627\u0648\u0628\u064a\u0646 \u0645\u0639 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u0647\u062a\u0645\u0627\u0645\u0627\u062a\u0647\u0645.  <\/p>\n\n<h2 class=\"wp-block-heading\">\u0641\u0648\u0627\u0626\u062f \u0628\u0631\u0646\u0627\u0645\u062c eNPS Survey Software<\/h2>\n\n<p>\u064a\u0648\u0641\u0631 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS (\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646) \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0633\u0639\u0649 \u0644\u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0648\u0644\u0627\u0626\u0647\u0645. \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0627\u0644\u0641\u0648\u0627\u0626\u062f \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS: <\/p>\n\n<ul>\n<li><h3>\u0631\u0624\u0649 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u062d\u0642\u064a\u0642\u064a<\/h3><\/li>\n<\/ul>\n\n<p>\u0641\u0647\u0648 \u064a\u0648\u0641\u0631 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a\u060c \u0645\u0645\u0627 \u064a\u0633\u0645\u062d \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0628\u062a\u062a\u0628\u0639 \u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u0641\u0648\u0631. \u0648\u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0648\u0635\u0648\u0644 \u0627\u0644\u0641\u0648\u0631\u064a \u0625\u0644\u0649 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u060c \u064a\u0645\u0643\u0646 \u0644\u0645\u0648\u0638\u0641\u064a \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0648\u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0648\u062a\u0646\u0641\u064a\u0630 \u062a\u062f\u062e\u0644\u0627\u062a \u0645\u0633\u062a\u0647\u062f\u0641\u0629 \u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0646\u0627\u0634\u0626\u0629 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u0641\u0631\u0635 \u0627\u0644\u0645\u062a\u0627\u062d\u0629. <\/p>\n\n<ul>\n<li><h3>\u0627\u0644\u0643\u0641\u0627\u0621\u0629<\/h3><\/li>\n<\/ul>\n\n<p>  \u064a\u0639\u0645\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0634\u0627\u0645\u0644 \u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u0648\u0637\u0646\u064a\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0639\u0644\u0649 \u062a\u0628\u0633\u064a\u0637 \u0639\u0645\u0644\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062c\u0647\u062f \u0627\u0644\u064a\u062f\u0648\u064a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0623\u062a\u0645\u062a\u0629. \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0648\u0642\u062a \u0648\u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0645\u0647\u0627\u0645 \u0645\u062b\u0644 \u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0648\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644\u0647\u0627. \u064a\u062a\u064a\u062d \u0630\u0644\u0643 \u0644\u0641\u0631\u0642 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0644\u062a\u0639\u0632\u064a\u0632 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0631\u0636\u0627\u0647\u0645.    <\/p>\n\n<ul>\n<li><h3>\u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630<\/h3><\/li>\n<\/ul>\n\n<p>\u0648\u0647\u0630\u0627 \u064a\u0645\u0643\u0651\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0645\u0646 \u062c\u0645\u0639 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630 \u0645\u0646 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646. \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0644\u064a\u0644 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0648\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0623\u0646\u0645\u0627\u0637 \u0648\u0627\u0644\u0645\u0648\u0627\u0636\u064a\u0639\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0645\u0633\u062a\u0646\u064a\u0631\u0629 \u062d\u0648\u0644 \u0627\u0644\u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u0623\u0646 \u062a\u0631\u0643\u0632 \u0641\u064a\u0647\u0627 \u062c\u0647\u0648\u062f\u0647\u0627 \u0644\u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0648\u0644\u0627\u0626\u0647\u0645. \u062a\u062a\u064a\u062d \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0639\u0645\u0642 \u0641\u064a \u0645\u062c\u0627\u0644\u0627\u062a \u0623\u0648 \u062e\u0635\u0627\u0626\u0635 \u0633\u0643\u0627\u0646\u064a\u0629 \u0645\u062d\u062f\u062f\u0629 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u062a\u062f\u062e\u0644\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641\u0629 \u0648\u062c\u0647\u0648\u062f \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631.  <\/p>\n\n<ul>\n<li><h3>\u0627\u0644\u0645\u0631\u062c\u0639\u064a\u0629<\/h3><\/li>\n<\/ul>\n\n<p>\u0641\u0647\u0648 \u064a\u064f\u0645\u0643\u0650\u0651\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0645\u0646 \u0645\u0642\u0627\u0631\u0646\u0629 \u0646\u062a\u0627\u0626\u062c eNPS \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0627 \u0628\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0648\u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646. \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0642\u0627\u0631\u0646\u0629 \u0623\u062f\u0627\u0626\u0647\u0627 \u0628\u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0646\u0638\u064a\u0631\u0629\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u064a\u0645\u0629 \u062d\u0648\u0644 \u0645\u0631\u0643\u0632\u0647\u0627 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a \u0648\u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646. \u062a\u0648\u0641\u0631 \u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629 \u0623\u064a\u0636\u064b\u0627 \u0633\u064a\u0627\u0642\u064b\u0627 \u0644\u062a\u0641\u0633\u064a\u0631 \u0646\u062a\u0627\u0626\u062c eNPS \u0648\u0648\u0636\u0639 \u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0642\u0639\u064a\u0629 \u0644\u0644\u062a\u062d\u0633\u064a\u0646.  <\/p>\n\n<ul>\n<li><h3>\u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u0642\u0627\u0621<\/h3><\/li>\n<\/ul>\n\n<p>\u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u062a\u0639\u0632\u064a\u0632 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0645 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 NPS \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0648\u0644\u0627\u0626\u0647\u0645 \u0648\u062a\u062d\u0633\u064a\u0646\u0647. \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u0628\u0642\u0649 \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0627\u0644\u0645\u062a\u0641\u0627\u0639\u0644\u0648\u0646 \u0641\u064a \u0627\u0644\u0634\u0631\u0643\u0629 \u0645\u0645\u0627 \u064a\u0642\u0644\u0644 \u0645\u0646 \u062a\u0643\u0627\u0644\u064a\u0641 \u062f\u0648\u0631\u0627\u0646 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u064a\u0636\u0645\u0646 \u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u0629 \u0627\u0644\u0645\u0648\u0627\u0647\u0628. \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u062a\u062d\u062f\u064a\u062f\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a eNPS\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u062e\u0644\u0642 \u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u062a\u0639\u0632\u0632 \u0648\u0644\u0627\u0621 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0627\u0644\u062a\u0632\u0627\u0645\u0647\u0645.    <\/p>\n\n<ul>\n<li><h3>\u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u0627\u0644\u0645\u0631\u0648\u0646\u0629<\/h3><\/li>\n<\/ul>\n\n<p>\u064a\u0648\u0641\u0631 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0644\u062a\u0644\u0628\u064a\u0629 \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0648\u0627\u0644\u062a\u0641\u0636\u064a\u0644\u0627\u062a \u0627\u0644\u0641\u0631\u064a\u062f\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629. \u0645\u0646 \u0642\u0648\u0627\u0644\u0628 \u0648\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0625\u0644\u0649 \u062e\u064a\u0627\u0631\u0627\u062a \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0627\u0644\u0645\u0631\u0646\u0629 \u0648\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0627\u0644\u0623\u062e\u0631\u0649\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0644\u064a\u0646\u0627\u0633\u0628 \u0645\u062a\u0637\u0644\u0628\u0627\u062a\u0647\u0627 \u0627\u0644\u062e\u0627\u0635\u0629. \u0648\u064a\u0636\u0645\u0646 \u0647\u0630\u0627 \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a eNPS \u0630\u0627\u062a \u0635\u0644\u0629 \u0648\u0630\u0627\u062a \u0645\u063a\u0632\u0649 \u0648\u062a\u0623\u062b\u064a\u0631.  <\/p>\n\n<ul>\n<li><h3>\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639<\/h3><\/li>\n<\/ul>\n\n<p>\u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0642\u0627\u0628\u0644 \u0644\u0644\u062a\u0637\u0648\u064a\u0631\u060c \u0645\u0645\u0627 \u064a\u062c\u0639\u0644\u0647 \u0645\u0646\u0627\u0633\u0628\u064b\u0627 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062d\u062c\u0627\u0645\u060c \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0646\u0627\u0634\u0626\u0629 \u0627\u0644\u0635\u063a\u064a\u0631\u0629 \u0625\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0643\u0628\u064a\u0631\u0629. \u0633\u0648\u0627\u0621\u064b \u0643\u0627\u0646 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0644\u0641\u0631\u064a\u0642 \u0648\u0627\u062d\u062f \u0623\u0648 \u0639\u0628\u0631 \u0623\u0642\u0633\u0627\u0645 \u0623\u0648 \u0645\u0648\u0627\u0642\u0639 \u0645\u062a\u0639\u062f\u062f\u0629\u060c \u064a\u0645\u0643\u0646 \u0644\u0628\u0631\u0646\u0627\u0645\u062c eNPS \u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0631\u0623\u064a \u0623\u0646 \u064a\u0633\u062a\u0648\u0639\u0628 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0627\u0644\u062a\u0639\u0642\u064a\u062f \u0648\u0627\u0644\u062d\u062c\u0645. \u062a\u0636\u0645\u0646 \u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639 \u0647\u0630\u0647 \u0642\u062f\u0631\u0629 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0641\u064a \u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u062a\u062d\u0633\u064a\u0646\u0647 \u0645\u0639 \u0646\u0645\u0648\u0647\u0627 \u0648\u062a\u0637\u0648\u0631\u0647\u0627.  <\/p>\n\n<blockquote class=\"wp-block-quote has-text-align-left\">\n<p class=\"has-text-align-center\"><em>\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 <\/em>\u0623\u0641\u0636\u0644 15 <a href=\"https:\/\/www.questionpro.com\/blog\/employee-retention-software\/\">\u0628\u0631\u0646\u0627\u0645\u062c\u064b\u0627 \u0644\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/a> \u0641\u064a \u0639\u0627\u0645 2024<\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">\u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 QuestionPro \u0643\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS<\/h2>\n\n<p>\u064a\u0642\u062f\u0645 QuestionPro \u0645\u064a\u0632\u0627\u062a \u0642\u0648\u064a\u0629 \u062a\u062c\u0639\u0644\u0647 \u062e\u064a\u0627\u0631\u064b\u0627 \u0645\u0645\u062a\u0627\u0632\u064b\u0627 \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a eNPS. \u0625\u0644\u064a\u0643 \u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 QuestionPro \u0643\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS: <\/p>\n\n<h3 class=\"wp-block-heading\">1. \u0625\u0646\u0634\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0642\u0627\u0628\u0644 \u0644\u0644\u062a\u062e\u0635\u064a\u0635<\/h3>\n\n<ul>\n<li>\u064a\u062a\u064a\u062d \u0644\u0643 QuestionPro \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0625\u0646\u0634\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a eNPS \u0645\u062e\u0635\u0635\u0629 \u0645\u0635\u0645\u0645\u0629 \u062e\u0635\u064a\u0635\u064b\u0627 \u0644\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0645\u0624\u0633\u0633\u062a\u0643 \u0628\u0633\u0647\u0648\u0644\u0629.<\/li>\n\n\n\n<li>\u0635\u0645\u0645 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0628\u0635\u064a\u063a\u0629 \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0648\u0627\u062d\u062f \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 eNPS\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u0627\u0644\u0628\u0633\u0627\u0637\u0629 \u0648\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0644\u0645\u0648\u0638\u0641\u064a\u0643.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">2. \u0627\u0644\u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u0622\u0644\u064a:<\/h3>\n\n<ul>\n<li>\u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 QuestionPro\u060c \u064a\u0645\u0643\u0646\u0643 \u0623\u062a\u0645\u062a\u0629 \u062a\u0648\u0632\u064a\u0639 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a eNPS \u0639\u0644\u0649 \u0645\u0648\u0638\u0641\u064a\u0643 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0623\u0648 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629\u060c \u0623\u0648 \u0627\u0644\u0631\u0648\u0627\u0628\u0637 \u0627\u0644\u0645\u0636\u0645\u0646\u0629.<\/li>\n\n\n\n<li>\u0636\u0645\u0627\u0646 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629 \u0648\u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u060c \u0648\u062a\u0639\u0638\u064a\u0645 \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0648\u062c\u0648\u062f\u0629 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">3. \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u062d\u0642\u064a\u0642\u064a:<\/h3>\n\n<ul>\n<li>\u062a\u0648\u0641\u0631 QuestionPro \u0623\u062f\u0648\u0627\u062a \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u062a\u062a\u0628\u0639 \u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS \u0639\u0646\u062f \u0648\u0631\u0648\u062f\u0647\u0627.<\/li>\n\n\n\n<li>\u0627\u0643\u062a\u0633\u0627\u0628 \u0631\u0624\u0649 \u0641\u0648\u0631\u064a\u0629 \u062d\u0648\u0644 \u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0648\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a\u060c \u0648\u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">4. \u0648\u0636\u0639 \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0642\u0627\u0631\u0646:<\/h3>\n\n<ul>\n<li>\u0627\u0633\u062a\u0641\u062f \u0645\u0646 QuestionPro \u0644\u0642\u064a\u0627\u0633 \u0646\u062a\u0627\u0626\u062c eNPS \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0645\u0642\u0627\u0631\u0646\u0629\u064b \u0628\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u0635\u0646\u0627\u0639\u0629 \u0648\u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646.<\/li>\n\n\n\n<li>\u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0633\u064a\u0627\u0642 \u0642\u064a\u0651\u0645 \u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621\u060c \u0648\u0642\u0645 \u0628\u0642\u064a\u0627\u0633 \u0645\u0643\u0627\u0646\u0629 \u0645\u0624\u0633\u0633\u062a\u0643\u060c \u0648\u062d\u062f\u062f \u0641\u0631\u0635 \u0627\u0644\u062a\u0642\u062f\u0645.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">5. \u0627\u0644\u0631\u0624\u0649 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0648\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629:<\/h3>\n\n<ul>\n<li>\u0627\u0633\u062a\u0641\u062f \u0645\u0646 \u0627\u0644\u0631\u0624\u0649 \u0627\u0644\u0645\u0633\u062a\u0642\u0627\u0629 \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a eNPS \u0644\u0627\u062a\u062e\u0627\u0630 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0645\u0633\u062a\u0647\u062f\u0641\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u0642\u0648\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0648\u0627\u0644\u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062a\u0637\u0644\u0628 \u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645\u060c \u0645\u0645\u0627 \u064a\u062a\u064a\u062d \u0627\u062a\u062e\u0627\u0630 \u062a\u062f\u0627\u0628\u064a\u0631 \u0627\u0633\u062a\u0628\u0627\u0642\u064a\u0629 \u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0645\u062e\u0627\u0648\u0641 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627\u0647\u0645 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0645.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">6. \u0642\u062f\u0631\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644:<\/h3>\n\n<ul>\n<li>\u064a\u062a\u0643\u0627\u0645\u0644 QuestionPro \u0628\u0633\u0644\u0627\u0633\u0629 \u0645\u0639 \u0645\u062e\u062a\u0644\u0641 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u0642\u0645 \u0628\u062a\u0628\u0633\u064a\u0637 \u0639\u0645\u0644\u064a\u0629 \u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS \u0648\u062a\u062d\u0644\u064a\u0644\u0647\u0627\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u062f\u0642\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0643\u0641\u0627\u0621\u062a\u0647\u0627 \u0648\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647\u0627 \u0645\u0646 \u0642\u0650\u0628\u0644 \u0635\u0627\u0646\u0639\u064a \u0627\u0644\u0642\u0631\u0627\u0631 \u0641\u064a \u0645\u0624\u0633\u0633\u062a\u0643.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">7. \u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639 \u0648\u0627\u0644\u0645\u0631\u0648\u0646\u0629:<\/h3>\n\n<ul>\n<li>\u0633\u0648\u0627\u0621 \u0643\u0646\u062a \u0634\u0631\u0643\u0629 \u0646\u0627\u0634\u0626\u0629 \u0635\u063a\u064a\u0631\u0629 \u0623\u0648 \u0645\u0624\u0633\u0633\u0629 \u0643\u0628\u064a\u0631\u0629\u060c \u0641\u0625\u0646 QuestionPro \u064a\u0648\u0641\u0631 \u0644\u0643 \u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639 \u0644\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0643 \u0627\u0644\u0645\u062a\u0637\u0648\u0631\u0629.<\/li>\n\n\n\n<li>\u064a\u0645\u0643\u0646\u0643 \u062a\u0648\u0633\u064a\u0639 \u0646\u0637\u0627\u0642 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a eNPS \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0623\u0648 \u062a\u0642\u0644\u064a\u0635\u0647\u0627 \u0628\u0633\u0631\u0639\u0629 \u0645\u0639 \u0646\u0645\u0648 \u0645\u0624\u0633\u0633\u062a\u0643\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0648\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0643\u064a\u0641 \u0645\u0639 \u0627\u0644\u0638\u0631\u0648\u0641 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0629.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">\u0627\u0633\u062a\u0646\u062a\u0627\u062c<\/h2>\n\n<p>\u064a\u064f\u0639\u062f \u0625\u0639\u0637\u0627\u0621 \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0623\u0645\u0631\u064b\u0627 \u0628\u0627\u0644\u063a \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0644\u062a\u0639\u0632\u064a\u0632 \u062b\u0642\u0627\u0641\u0629 \u0645\u0632\u062f\u0647\u0631\u0629 \u0641\u064a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0627\u0644\u0646\u062c\u0627\u062d \u0639\u0644\u0649 \u0627\u0644\u0645\u062f\u0649 \u0627\u0644\u0637\u0648\u064a\u0644. \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0639\u062a\u0645\u0627\u062f \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0644\u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0645\u060c \u062a\u0643\u062a\u0633\u0628 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0623\u062f\u0627\u0629 \u0642\u0648\u064a\u0629 \u0644\u0642\u064a\u0627\u0633 \u0648\u062a\u062d\u0644\u064a\u0644 \u0648\u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0645.   <\/p>\n\n<p>\u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u0631\u0624\u0649 \u0627\u0644\u0645\u0633\u062a\u0642\u0627\u0629 \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a eNPS\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0623\u0646 \u062a\u062e\u0644\u0642 \u0628\u064a\u0626\u0629 \u064a\u0634\u0639\u0631 \u0641\u064a\u0647\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0628\u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0648\u0627\u0644\u062a\u0645\u0643\u064a\u0646 \u0648\u0627\u0644\u062a\u062d\u0641\u064a\u0632 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0623\u0641\u0636\u0644 \u0645\u0627 \u0644\u062f\u064a\u0647\u0645. \u064a\u0645\u062b\u0644 \u062a\u0628\u0646\u064a \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS \u0646\u0647\u062c\u064b\u0627 \u0627\u0633\u062a\u0628\u0627\u0642\u064a\u064b\u0627 \u0644\u062a\u0639\u0632\u064a\u0632 \u062b\u0642\u0627\u0641\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0641\u064a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644 \u0648\u062f\u0641\u0639 \u0639\u062c\u0644\u0629 \u0627\u0644\u0646\u0645\u0648 \u0627\u0644\u0645\u0624\u0633\u0633\u064a \u0641\u064a \u0633\u0648\u0642 \u062a\u062a\u0632\u0627\u064a\u062f \u0641\u064a\u0647 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u0629. <\/p>\n\n<p>\u064a\u0648\u0641\u0631 QuestionPro \u062d\u0644\u0627\u064b \u0634\u0627\u0645\u0644\u0627\u064b \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a eNPS\u060c \u0645\u0645\u0627 \u064a\u0645\u0643\u0651\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0645\u0646 \u0642\u064a\u0627\u0633 \u0648\u062a\u062d\u0644\u064a\u0644 \u0648\u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0645 \u0628\u0641\u0639\u0627\u0644\u064a\u0629. \u0644\u0630\u0627 \u0627\u062d\u062c\u0632 \u0639\u0631\u0636\u064b\u0627 \u062a\u062c\u0631\u064a\u0628\u064a\u064b\u0627 \u0627\u0644\u0622\u0646! <\/p>\n\n<p><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/workforce\/book-a-demo\/\" target=\"_blank\" rel=\"noopener\"><button>\u0627\u062d\u062c\u0632 \u0639\u0631\u0636\u064b\u0627 \u062a\u062c\u0631\u064a\u0628\u064a\u064b\u0627<\/button><\/a> <a href=\"https:\/\/www.questionpro.com\/workforce\/\" target=\"_blank\" rel=\"noopener\"><button>\u0627\u0639\u0631\u0641 \u0627\u0644\u0645\u0632\u064a\u062f<\/button><\/a><\/p>\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629 (FAQ)<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1715152039528\"><strong class=\"schema-faq-question\">1. \u0645\u0627 \u0647\u0648 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS\u061f<\/strong> <p class=\"schema-faq-answer\"><strong>\u062c:<\/strong> \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS \u0647\u0648 \u0639\u0628\u0627\u0631\u0629 \u0639\u0646 \u0645\u0646\u0635\u0629 \u0631\u0642\u0645\u064a\u0629 \u062a\u0642\u064a\u0633 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0648\u0644\u0627\u0621\u0647\u0645 \u0648\u062a\u0623\u064a\u064a\u062f\u0647\u0645 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0642\u064a\u0627\u0633 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1715152061538\"><strong class=\"schema-faq-question\">2. \u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0643 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS \u0628\u0641\u0639\u0627\u0644\u064a\u0629\u061f<\/strong> <p class=\"schema-faq-answer\"><strong>\u062c: <\/strong>\u064a\u062a\u0636\u0645\u0646 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS \u0628\u0641\u0639\u0627\u0644\u064a\u0629 \u062e\u0637\u0648\u0627\u062a \u0645\u062b\u0644 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0623\u0647\u062f\u0627\u0641\u060c \u0648\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0623\u062f\u0627\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629\u060c \u0648\u0635\u064a\u0627\u063a\u0629 \u0623\u0633\u0626\u0644\u0629 \u0648\u0627\u0636\u062d\u0629\u060c \u0648\u0636\u0645\u0627\u0646 \u0639\u062f\u0645 \u0627\u0644\u0643\u0634\u0641 \u0639\u0646 \u0627\u0644\u0647\u0648\u064a\u0629\u060c \u0648\u062c\u0645\u0639 \u0627\u0644\u0625\u062c\u0627\u0628\u0627\u062a\u060c \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0646\u062a\u0627\u0626\u062c\u060c \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1715152479554\"><strong class=\"schema-faq-question\">3. \u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 eNPS \u0648 NPS\u061f<\/strong> <p class=\"schema-faq-answer\"><strong>\u062c: <\/strong>\u0628\u064a\u0646\u0645\u0627 \u064a\u0642\u064a\u0633 \u0643\u0644 \u0645\u0646 eNPS \u0648NPS \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0629\u060c \u0641\u0625\u0646 eNPS \u064a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u062a\u0648\u0635\u064a\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0628\u0645\u0643\u0627\u0646 \u0639\u0645\u0644\u0647\u0645\u060c \u0628\u064a\u0646\u0645\u0627 \u064a\u0642\u064a\u0633 NPS \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u062a\u0648\u0635\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0645\u0646\u062a\u062c \u0623\u0648 \u062e\u062f\u0645\u0629 \u0645\u0627.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1715152675494\"><strong class=\"schema-faq-question\">4. \u0643\u064a\u0641 \u064a\u0645\u0643\u0646\u0646\u064a \u062a\u062d\u0633\u064a\u0646 \u0646\u0638\u0627\u0645 eNPS \u0627\u0644\u062e\u0627\u0635 \u0628\u064a\u061f<\/strong> <p class=\"schema-faq-answer\"><strong>\u062c:<\/strong> \u064a\u0646\u0637\u0648\u064a \u062a\u062d\u0633\u064a\u0646 eNPS \u0639\u0644\u0649 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0625\u0644\u0649 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0641\u064a \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0648\u0627\u0632\u0646 \u0628\u064a\u0646 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u062d\u064a\u0627\u0629\u060c \u0648\u062a\u0642\u062f\u064a\u0631 \u0627\u0644\u0625\u0646\u062c\u0627\u0632\u0627\u062a \u0648\u0645\u0643\u0627\u0641\u0623\u062a\u0647\u0627\u060c \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629\u060c \u0648\u0648\u0636\u0639 \u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0636\u062d\u0629\u060c \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0645\u0632\u0627\u064a\u0627\u060c \u0648\u0636\u0645\u0627\u0646 \u0648\u062c\u0648\u062f \u0642\u064a\u0627\u062f\u0629 \u0642\u0648\u064a\u0629.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1715152697988\"><strong class=\"schema-faq-question\">5. \u0645\u0627 \u0647\u064a \u0641\u0648\u0627\u0626\u062f \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0645\u062b\u0644 QuestionPro\u061f<\/strong> <p class=\"schema-faq-answer\"><strong>\u062c: <\/strong>\u064a\u0648\u0641\u0631 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0645\u062b\u0644 QuestionPro \u0645\u0632\u0627\u064a\u0627 \u0645\u062b\u0644 \u0627\u0644\u0631\u0624\u0649 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a\u060c \u0648\u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0623\u062a\u0645\u062a\u0629\u060c \u0648\u0627\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630\u060c \u0648\u0625\u0645\u0643\u0627\u0646\u064a\u0627\u062a \u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629\u060c \u0648\u062a\u062d\u0633\u064a\u0646\u0627\u062a \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0648\u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638\u060c \u0648\u0627\u0644\u062a\u062e\u0635\u064a\u0635\u060c \u0648\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639\u060c \u0648\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u062a\u0628\u062d\u062b \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0639\u0646 \u0637\u0631\u0642 \u0645\u0628\u062a\u0643\u0631\u0629 \u0644\u0642\u064a\u0627\u0633 \u0648\u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0645. \u0648\u063a\u0627\u0644\u0628\u0627\u064b \u0645\u0627 \u062a\u062d\u062a\u0627\u062c \u0627\u0644\u0637\u0631\u0642 \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a\u0629 \u0644\u062c\u0645\u0639 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0625\u0644\u0649 \u0627\u0644\u062a\u0642\u0627\u0637 [&hellip;]<\/p>\n","protected":false},"author":80,"featured_media":861798,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1160],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u066a\u066a\u0639\u0646\u0648\u0627\u0646\u066a\u066a<\/title>\n<meta name=\"description\" content=\"\u0645\u0639 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS\u060c \u0627\u0639\u062b\u0631 \u0639\u0644\u0649 \u0637\u0631\u0642 \u0641\u0639\u0627\u0644\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0648\u0627\u0633\u062a\u0641\u062f \u0645\u0646 \u0628\u0631\u0646\u0627\u0645\u062c QuestionPro \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630. \u0627\u0642\u0631\u0623 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u066a\u066a\u0639\u0646\u0648\u0627\u0646\u066a\u066a\" \/>\n<meta property=\"og:description\" content=\"\u0645\u0639 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS\u060c \u0627\u0639\u062b\u0631 \u0639\u0644\u0649 \u0637\u0631\u0642 \u0641\u0639\u0627\u0644\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0648\u0627\u0633\u062a\u0641\u062f \u0645\u0646 \u0628\u0631\u0646\u0627\u0645\u062c QuestionPro \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630. \u0627\u0642\u0631\u0623 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-24T18:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-12T11:47:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/eNPS-survey-software.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1750\" \/>\n\t<meta property=\"og:image:height\" content=\"1045\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"QuestionPro Collaborators\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"\u0643\u064f\u062a\u0628 \u0628\u0648\u0627\u0633\u0637\u0629\" \/>\n\t<meta name=\"twitter:data1\" content=\"QuestionPro Collaborators\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/\"},\"author\":{\"name\":\"QuestionPro Collaborators\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/7aa2dda02c16e540da9fb962ee929652\"},\"headline\":\"\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS: \u0625\u062d\u062f\u0627\u062b \u062b\u0648\u0631\u0629 \u0641\u064a \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0627\u062a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\",\"datePublished\":\"2024-04-24T18:00:00+00:00\",\"dateModified\":\"2025-02-12T11:47:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/\"},\"wordCount\":99,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#organization\"},\"articleSection\":[\"\u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629\"],\"inLanguage\":\"ar\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/\",\"name\":\"\u066a\u066a\u0639\u0646\u0648\u0627\u0646\u066a\u066a\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#website\"},\"datePublished\":\"2024-04-24T18:00:00+00:00\",\"dateModified\":\"2025-02-12T11:47:35+00:00\",\"description\":\"\u0645\u0639 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS\u060c \u0627\u0639\u062b\u0631 \u0639\u0644\u0649 \u0637\u0631\u0642 \u0641\u0639\u0627\u0644\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0648\u0627\u0633\u062a\u0641\u062f \u0645\u0646 \u0628\u0631\u0646\u0627\u0645\u062c QuestionPro \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630. \u0627\u0642\u0631\u0623 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#breadcrumb\"},\"mainEntity\":[{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152039528\"},{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152061538\"},{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152479554\"},{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152675494\"},{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152697988\"}],\"inLanguage\":\"ar\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0628\u064a\u062a\",\"item\":\"https:\/\/www.questionpro.com\/blog\/ar\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u063a\u064a\u0631 \u0645\u0635\u0646\u0641\",\"item\":\"https:\/\/www.questionpro.com\/blog\/ar\/category\/%d8%ba%d9%8a%d8%b1-%d9%85%d8%b5%d9%86%d9%81\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS: \u0625\u062d\u062f\u0627\u062b \u062b\u0648\u0631\u0629 \u0641\u064a \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0627\u062a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/ar\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ar\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/7aa2dda02c16e540da9fb962ee929652\",\"name\":\"QuestionPro Collaborators\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7c5e4f557ac4d597814687054d6305bc?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7c5e4f557ac4d597814687054d6305bc?s=96&d=mm&r=g\",\"caption\":\"QuestionPro Collaborators\"},\"description\":\"Worldwide team of Content Creation specialists focusing on Research, CX, Workforce, Audience and Education.\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/author\/aldro\/\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152039528\",\"position\":1,\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152039528\",\"name\":\"1. What is eNPS survey software?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>A:<\/strong> eNPS survey software is a digital platform that measures employee satisfaction, loyalty, and advocacy using the Employee Net Promoter Score metric.\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152061538\",\"position\":2,\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152061538\",\"name\":\"2. How do you conduct an eNPS survey effectively?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>A: <\/strong>Effectively conducting an eNPS survey involves steps such as defining objectives, selecting the right tool, crafting clear questions, ensuring anonymity, collecting responses, analyzing results, taking action, and communicating with employees.\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152479554\",\"position\":3,\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152479554\",\"name\":\"3. What's the difference between eNPS and NPS?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>A: <\/strong>While both eNPS and NPS measure the likelihood of recommendation, eNPS focuses on employees' likelihood to recommend their workplace, while NPS gauges customers' likelihood to recommend a product or service.\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152675494\",\"position\":4,\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152675494\",\"name\":\"4. How can I improve my eNPS?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>A:<\/strong> Improving eNPS involves strategies like listening to feedback, investing in employee development, promoting work-life balance, recognizing and rewarding achievements, fostering a positive culture, setting clear goals, enhancing benefits, and ensuring strong leadership.\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152697988\",\"position\":5,\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152697988\",\"name\":\"5. What are the benefits of using eNPS survey software like QuestionPro?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>A: <\/strong>Using eNPS survey software like QuestionPro offers benefits such as real-time insights, efficiency through automation, actionable feedback, benchmarking capabilities, engagement and retention improvements, customization, scalability, and integration with HR systems.\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u066a\u066a\u0639\u0646\u0648\u0627\u0646\u066a\u066a","description":"\u0645\u0639 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS\u060c \u0627\u0639\u062b\u0631 \u0639\u0644\u0649 \u0637\u0631\u0642 \u0641\u0639\u0627\u0644\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0648\u0627\u0633\u062a\u0641\u062f \u0645\u0646 \u0628\u0631\u0646\u0627\u0645\u062c QuestionPro \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630. \u0627\u0642\u0631\u0623 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/","og_locale":"ar_AR","og_type":"article","og_title":"\u066a\u066a\u0639\u0646\u0648\u0627\u0646\u066a\u066a","og_description":"\u0645\u0639 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS\u060c \u0627\u0639\u062b\u0631 \u0639\u0644\u0649 \u0637\u0631\u0642 \u0641\u0639\u0627\u0644\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0648\u0627\u0633\u062a\u0641\u062f \u0645\u0646 \u0628\u0631\u0646\u0627\u0645\u062c QuestionPro \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630. \u0627\u0642\u0631\u0623 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f.","og_url":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2024-04-24T18:00:00+00:00","article_modified_time":"2025-02-12T11:47:35+00:00","og_image":[{"width":1750,"height":1045,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/eNPS-survey-software.jpg","type":"image\/jpeg"}],"author":"QuestionPro Collaborators","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"\u0643\u064f\u062a\u0628 \u0628\u0648\u0627\u0633\u0637\u0629":"QuestionPro Collaborators"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/"},"author":{"name":"QuestionPro Collaborators","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/7aa2dda02c16e540da9fb962ee929652"},"headline":"\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS: \u0625\u062d\u062f\u0627\u062b \u062b\u0648\u0631\u0629 \u0641\u064a \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0627\u062a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644","datePublished":"2024-04-24T18:00:00+00:00","dateModified":"2025-02-12T11:47:35+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/"},"wordCount":99,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/#organization"},"articleSection":["\u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629"],"inLanguage":"ar"},{"@type":["WebPage","FAQPage"],"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/","url":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/","name":"\u066a\u066a\u0639\u0646\u0648\u0627\u0646\u066a\u066a","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/#website"},"datePublished":"2024-04-24T18:00:00+00:00","dateModified":"2025-02-12T11:47:35+00:00","description":"\u0645\u0639 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 eNPS\u060c \u0627\u0639\u062b\u0631 \u0639\u0644\u0649 \u0637\u0631\u0642 \u0641\u0639\u0627\u0644\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0648\u0627\u0633\u062a\u0641\u062f \u0645\u0646 \u0628\u0631\u0646\u0627\u0645\u062c QuestionPro \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630. \u0627\u0642\u0631\u0623 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f.","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#breadcrumb"},"mainEntity":[{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152039528"},{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152061538"},{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152479554"},{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152675494"},{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152697988"}],"inLanguage":"ar","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0628\u064a\u062a","item":"https:\/\/www.questionpro.com\/blog\/ar\/"},{"@type":"ListItem","position":2,"name":"\u063a\u064a\u0631 \u0645\u0635\u0646\u0641","item":"https:\/\/www.questionpro.com\/blog\/ar\/category\/%d8%ba%d9%8a%d8%b1-%d9%85%d8%b5%d9%86%d9%81\/"},{"@type":"ListItem","position":3,"name":"\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 eNPS: \u0625\u062d\u062f\u0627\u062b \u062b\u0648\u0631\u0629 \u0641\u064a \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0627\u062a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#website","url":"https:\/\/www.questionpro.com\/blog\/ar\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/ar\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"ar"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/ar\/","logo":{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/7aa2dda02c16e540da9fb962ee929652","name":"QuestionPro Collaborators","image":{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7c5e4f557ac4d597814687054d6305bc?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7c5e4f557ac4d597814687054d6305bc?s=96&d=mm&r=g","caption":"QuestionPro Collaborators"},"description":"Worldwide team of Content Creation specialists focusing on Research, CX, Workforce, Audience and Education.","url":"https:\/\/www.questionpro.com\/blog\/ar\/author\/aldro\/"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152039528","position":1,"url":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152039528","name":"1. What is eNPS survey software?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A:<\/strong> eNPS survey software is a digital platform that measures employee satisfaction, loyalty, and advocacy using the Employee Net Promoter Score metric.","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152061538","position":2,"url":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152061538","name":"2. How do you conduct an eNPS survey effectively?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A: <\/strong>Effectively conducting an eNPS survey involves steps such as defining objectives, selecting the right tool, crafting clear questions, ensuring anonymity, collecting responses, analyzing results, taking action, and communicating with employees.","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152479554","position":3,"url":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152479554","name":"3. What's the difference between eNPS and NPS?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A: <\/strong>While both eNPS and NPS measure the likelihood of recommendation, eNPS focuses on employees' likelihood to recommend their workplace, while NPS gauges customers' likelihood to recommend a product or service.","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152675494","position":4,"url":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152675494","name":"4. How can I improve my eNPS?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A:<\/strong> Improving eNPS involves strategies like listening to feedback, investing in employee development, promoting work-life balance, recognizing and rewarding achievements, fostering a positive culture, setting clear goals, enhancing benefits, and ensuring strong leadership.","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152697988","position":5,"url":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d8%a7%d8%b3%d8%aa%d8%a8%d9%8a%d8%a7%d9%86-enps-%d8%a5%d8%ad%d8%af%d8%a7%d8%ab-%d8%ab%d9%88%d8%b1%d8%a9-%d9%81%d9%8a-%d8%af%d9%8a%d9%86%d8%a7%d9%85%d9%8a%d9%83\/#faq-question-1715152697988","name":"5. What are the benefits of using eNPS survey software like QuestionPro?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A: <\/strong>Using eNPS survey software like QuestionPro offers benefits such as real-time insights, efficiency through automation, actionable feedback, benchmarking capabilities, engagement and retention improvements, customization, scalability, and integration with HR systems.","inLanguage":"ar"},"inLanguage":"ar"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/eNPS-survey-software.jpg","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2024\/04\/eNPS-survey-software.jpg","author_info":{"display_name":"QuestionPro Collaborators","author_link":"https:\/\/www.questionpro.com\/blog\/ar\/author\/aldro\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/posts\/1006378"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/comments?post=1006378"}],"version-history":[{"count":1,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/posts\/1006378\/revisions"}],"predecessor-version":[{"id":1006384,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/posts\/1006378\/revisions\/1006384"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/media\/861798"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/media?parent=1006378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/categories?post=1006378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/tags?post=1006378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}