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QuestionPro:<\/h3>\n\n<p>\u064a\u0648\u0641\u0631 QuestionPro \u0628\u0631\u0646\u0627\u0645\u062c\u0627\u064b \u0634\u0627\u0645\u0644\u0627\u064b \u0644\u062a\u062c\u0631\u0628\u0629 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u060c \u0645\u0645\u0627 \u064a\u0645\u0643\u0651\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629 \u0639\u0628\u0631 \u0642\u0646\u0648\u0627\u062a \u0645\u062a\u0639\u062f\u062f\u0629. \u0648\u0647\u0648 \u064a\u0648\u0641\u0631 \u062f\u0639\u0645\u064b\u0627 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0648\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a\u060c \u0648\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0623\u064a \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0642\u062f\u0631\u0627\u062a \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u062a\u0642\u062f\u0645\u0629 \u0644\u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0642\u0646\u0648\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630.<\/li>\n\n\n\n<li>\u062a\u062f\u0641\u0642\u0627\u062a \u0639\u0645\u0644 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u062a\u0646\u0627\u0633\u0628 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629.<\/li>\n\n\n\n<li>\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.<\/li>\n\n\n\n<li>\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u064a\u062f\u0648\u064a\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0642\u062f \u062a\u062a\u0637\u0644\u0628 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062c\u0647\u062f \u0648\u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0628\u0641\u0639\u0627\u0644\u064a\u0629.<\/li>\n\n\n\n<li>\u0642\u062f \u062a\u0648\u0627\u062c\u0647 \u0623\u062e\u0637\u0627\u0621 \u0623\u0648 \u0645\u0648\u0627\u0637\u0646 \u062e\u0644\u0644 \u0641\u064a \u0627\u0644\u0645\u0646\u0635\u0629 \u0645\u0646 \u062d\u064a\u0646 \u0644\u0622\u062e\u0631.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631:<\/strong> \u062a\u0628\u062f\u0623 \u0645\u0639\u0638\u0645 \u0627\u0644\u062e\u0637\u0637 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 \u0645\u0646 99 \u062f\u0648\u0644\u0627\u0631\u0627\u064b \u0634\u0647\u0631\u064a\u0627\u064b\u060c \u0645\u0639 \u062a\u0648\u0641\u0631 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u062a\u0633\u0639\u064a\u0631 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062d\u062c\u0627\u0645. \u062a\u062a\u0648\u0641\u0631 \u062e\u064a\u0627\u0631\u0627\u062a \u062a\u0633\u0639\u064a\u0631 \u0645\u062e\u0635\u0635\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0630\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629. <\/p>\n\n<h3 class=\"wp-block-heading\">2. Zendesk:<\/h3>\n\n<p>\u062a\u0634\u062a\u0647\u0631 Zendesk \u0628\u0645\u0646\u0635\u062a\u0647\u0627 \u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0647\u064a \u062a\u062f\u0645\u062c \u062d\u0644\u0627\u064b \u0642\u0648\u064a\u0627\u064b \u0644\u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0636\u0645\u0646 \u0639\u0631\u0648\u0636\u0647\u0627. \u0641\u0647\u0648 \u064a\u0648\u0641\u0631 \u062f\u0639\u0645\u0627\u064b \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0648\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629\u060c \u0648\u0646\u0638\u0627\u0645\u0627\u064b \u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u0630\u0627\u0643\u0631\u060c \u0648\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0645\u062e\u062a\u0644\u0641 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0639\u0645\u0644 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\u0648\u062f\u0639\u0645 \u0627\u0644\u0648\u0643\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n\n\n\n<li>\u0644\u0648\u062d\u0627\u062a \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u062a\u062a\u0628\u0639 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0648\u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062c\u0647\u0627\u062a \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u0646\u062d\u0646\u0649 \u0627\u0644\u062a\u0639\u0644\u0645 \u0627\u0644\u062d\u0627\u062f \u0644\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0646 \u0627\u0644\u0630\u064a\u0646 \u064a\u0642\u0648\u0645\u0648\u0646 \u0628\u062a\u0643\u0648\u064a\u0646 \u0646\u0638\u0627\u0645 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644.<\/li>\n\n\n\n<li>\u062e\u064a\u0627\u0631\u0627\u062a \u0645\u062d\u062f\u0648\u062f\u0629 \u0644\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0635\u0627\u062f\u0631\u0629 \u0645\u062b\u0644 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629 \u0623\u0648 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0648\u062a\u064a\u0629.<\/li>\n\n\n\n<li>\u062a\u0639\u0642\u064a\u062f\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062f\u062f\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 5 \u062f\u0648\u0644\u0627\u0631\u0627\u062a \u0625\u0644\u0649 19 \u062f\u0648\u0644\u0627\u0631\u064b\u0627 \u0623\u0645\u0631\u064a\u0643\u064a\u064b\u0627 \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u064b\u0627 \u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u062f\u0639\u0645\u060c \u0645\u0639 \u062a\u0643\u0627\u0644\u064a\u0641 \u0625\u0636\u0627\u0641\u064a\u0629 \u0644\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0623\u062e\u0631\u0649 \u0645\u062b\u0644 \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0627\u0644\u062a\u062d\u062f\u062b \u0648\u0627\u0644\u0627\u0633\u062a\u0643\u0634\u0627\u0641. \u062a\u062a\u0648\u0641\u0631 \u0623\u0633\u0639\u0627\u0631 \u0645\u062e\u0635\u0635\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0643\u0628\u064a\u0631\u0629. <\/p>\n\n<h3 class=\"wp-block-heading\">3. \u062c\u064a\u0646\u064a\u0633\u064a\u0633:<\/h3>\n\n<p>\u062a\u064f\u0639\u062f Genesys \u0648\u0627\u062d\u062f\u0629 \u0645\u0646 \u0623\u0641\u0636\u0644 \u0645\u0648\u0641\u0631\u064a \u0628\u0631\u0627\u0645\u062c \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0641\u064a \u0645\u062c\u0627\u0644 \u062d\u0644\u0648\u0644 \u0628\u0631\u0645\u062c\u064a\u0627\u062a \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644. \u062a\u0648\u0641\u0631 \u0645\u0646\u0635\u062a\u0647\u0645 \u0625\u0645\u0643\u0627\u0646\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0645\u062a\u0642\u062f\u0645\u0629\u060c \u0648\u0623\u062f\u0648\u0627\u062a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629\u060c \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u0639\u0632\u064a\u0632 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0648\u0643\u0644\u0627\u0621. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0623\u062a\u0645\u062a\u0629 \u0645\u062f\u0639\u0648\u0645\u0629 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062d\u0633\u064a\u0646 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062f\u0639\u0645\u0647\u0645.<\/li>\n\n\n\n<li>\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0645\u062e\u0635\u0635\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0634\u0627\u0645\u0644\u0629 \u0644\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0646\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a.<\/li>\n\n\n\n<li>\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639 \u0644\u0627\u0633\u062a\u064a\u0639\u0627\u0628 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u062a\u0632\u0627\u064a\u062f\u0629.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0635\u0648\u062a\u064a \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0623\u062e\u0631\u0649 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0645\u0648\u062d\u062f\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0627\u0631\u062a\u0641\u0627\u0639 \u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u0623\u0648\u0644\u064a \u0648\u0646\u0641\u0642\u0627\u062a \u0627\u0644\u0635\u064a\u0627\u0646\u0629 \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0639\u0642\u064a\u062f \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0648\u062a\u0643\u0648\u064a\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629.<\/li>\n\n\n\n<li>\u0642\u062f \u062a\u062a\u0637\u0644\u0628 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0645\u0648\u0627\u0631\u062f \u0645\u062e\u0635\u0635\u0629 \u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u062a\u0642\u062f\u0645 \u0623\u0633\u0639\u0627\u0631\u064b\u0627 \u0645\u062e\u0635\u0635\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643\u0644 \u0645\u0624\u0633\u0633\u0629 \u0648\u062d\u062c\u0645\u0647\u0627. \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0645\u062a\u0627\u062d\u0629 \u0639\u0646\u062f \u0627\u0644\u0637\u0644\u0628.<\/p>\n\n<h3 class=\"wp-block-heading\">4. Salesforce Service Cloud:<\/h3>\n\n<p>\u062a\u064f\u0639\u062f Salesforce Service Cloud \u062c\u0632\u0621\u064b\u0627 \u0645\u0646 \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0648\u0641\u0631 \u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644. \u064a\u064f\u0645\u0643\u0650\u0651\u0646 \u0628\u0631\u0646\u0627\u0645\u062c \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0647\u0630\u0627 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u0635\u0645\u0645\u0629 \u062e\u0635\u064a\u0635\u0627\u064b \u0639\u0628\u0631 \u0642\u0646\u0648\u0627\u062a \u0645\u062a\u0646\u0648\u0639\u0629\u060c \u062a\u0634\u0645\u0644 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0627\u0644\u062f\u0639\u0645 \u0639\u0628\u0631 \u0627\u0644\u0647\u0627\u062a\u0641 \u0648\u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0639\u0631\u0636 \u0645\u0648\u062d\u062f \u0644\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0648\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0623\u0641\u0636\u0644.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0634\u062e\u0635\u064a\u0629.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0642\u0636\u0627\u064a\u0627 \u0644\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629 \u0648\u0641\u0639\u0627\u0644\u064a\u0629.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.questionpro.com\/blog\/knowledge-management-software\/\">\u0628\u0631\u0646\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629<\/a> \u0644\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0648\u062f\u0639\u0645 \u0627\u0644\u0648\u0643\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 Salesforce CRM \u0644\u062a\u062f\u0641\u0642 \u0633\u0644\u0633 \u0644\u0644\u0628\u064a\u0627\u0646\u0627\u062a.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0639\u0628\u0631 \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644 \u0644\u0644\u0648\u0643\u0644\u0627\u0621 \u0644\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0639\u0645 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u062a\u0646\u0642\u0644.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0628\u0627\u0647\u0638\u0629 \u0627\u0644\u062a\u0643\u0644\u0641\u0629 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u063a\u064a\u0631\u0629 \u0648\u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0629 \u0627\u0644\u062d\u062c\u0645.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0642\u0648\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0645\u062a\u0639\u062f\u062f\u0629 \u0627\u0644\u0642\u0646\u0648\u0627\u062a.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u062a\u0642\u062f\u0645 \u0623\u0633\u0639\u0627\u0631\u064b\u0627 \u0645\u062e\u0635\u0635\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643\u0644 \u0645\u0624\u0633\u0633\u0629 \u0648\u062d\u062c\u0645\u0647\u0627. \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0645\u062a\u0627\u062d\u0629 \u0639\u0646\u062f \u0627\u0644\u0637\u0644\u0628.<\/p>\n\n<h3 class=\"wp-block-heading\">5. Talkdesk:<\/h3>\n\n<p>Talkdesk \u0647\u0648 \u062d\u0644 \u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0633\u062d\u0627\u0628\u064a \u0623\u0635\u0644\u064a \u062a\u0645 \u062a\u0635\u0645\u064a\u0645\u0647 \u0644\u062a\u0639\u0632\u064a\u0632 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0641\u0647\u0648 \u064a\u0648\u0641\u0631 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0630\u0643\u064a\u060c \u0648\u0627\u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a\u060c \u0648\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u062a\u062d\u0633\u064a\u0646 \u0645\u0633\u062a\u0648\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u0646\u0635\u0629 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u0644\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0648\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0645\u062a\u0642\u062f\u0645\u0629 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629 \u0639\u0627\u0644\u064a\u0629.<\/li>\n\n\n\n<li>\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0623\u062a\u0645\u062a\u0629 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 CRM \u0648\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0623\u062e\u0631\u0649 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0646\u0638\u0627\u0645 \u0628\u064a\u0626\u064a \u0645\u0648\u062d\u062f.<\/li>\n\n\n\n<li>\u062a\u062f\u0641\u0642\u0627\u062a \u0639\u0645\u0644 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR) \u0644\u062a\u062c\u0627\u0631\u0628 \u0645\u062e\u0635\u0635\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0642\u064a\u0648\u062f \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0642\u062f\u064a\u0645\u0629 \u0645\u062d\u062f\u062f\u0629 \u0623\u0648 \u0628\u0631\u0645\u062c\u064a\u0627\u062a \u0645\u062a\u062e\u0635\u0635\u0629.<\/li>\n\n\n\n<li>\u0642\u062f \u062a\u062a\u0637\u0644\u0628 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0627\u0634\u062a\u0631\u0627\u0643 \u0625\u0636\u0627\u0641\u064a\u0629\u060c \u0645\u0645\u0627 \u064a\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641.<\/li>\n\n\n\n<li>\u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u0645\u0648\u062b\u0648\u0642\u064a\u0629 \u0627\u0644\u0639\u0631\u0636\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u0648\u0642\u062a \u0627\u0644\u062a\u0634\u063a\u064a\u0644 \u0648\u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u0629 \u0627\u0644\u062e\u062f\u0645\u0629.<\/li>\n\n\n\n<li>\u0642\u062f \u062a\u0643\u0648\u0646 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0645\u0642\u064a\u062f\u0629 \u0644\u0633\u064a\u0646\u0627\u0631\u064a\u0648\u0647\u0627\u062a \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0639\u0642\u062f\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 85 \u062f\u0648\u0644\u0627\u0631\u064b\u0627 \u0623\u0645\u0631\u064a\u0643\u064a\u064b\u0627 \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u064b\u0627 \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629\u060c \u0645\u0639 \u062a\u0648\u0641\u0631 \u0628\u0627\u0642\u0627\u062a \u0623\u0639\u0644\u0649 \u0644\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0648\u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0623\u0643\u0628\u0631 \u062d\u062c\u0645\u064b\u0627.<\/p>\n\n<h3 class=\"wp-block-heading\">6-59<\/h3>\n\n<p>Five9 \u0647\u0648 \u0645\u0632\u0648\u0650\u0651\u062f \u0628\u0631\u0627\u0645\u062c \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0633\u062d\u0627\u0628\u064a\u0629 \u0627\u0644\u0645\u0639\u0631\u0648\u0641 \u0628\u0645\u064a\u0632\u0627\u062a\u0647 \u0627\u0644\u0642\u0648\u064a\u0629\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR) \u0648\u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062a\u0646\u0628\u0624\u064a \u0648\u062a\u0643\u0627\u0645\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0648\u0647\u0648 \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0639\u0645\u0644\u0627\u0621 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u062d\u0644 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u0644\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0648\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0635\u0648\u062a\u064a\u060c \u0648\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629\u060c \u0648\u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a.<\/li>\n\n\n\n<li>\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062a\u0646\u0628\u0624\u064a \u0644\u0644\u062d\u0645\u0644\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629 \u0648\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 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\u0648GDPR.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0627\u0644\u062a\u0639\u0642\u064a\u062f \u0641\u064a \u062a\u0643\u0648\u064a\u0646 \u0648\u0625\u062f\u0627\u0631\u0629 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 CRM \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0623\u062e\u0631\u0649 \u0648\u0625\u062f\u0627\u0631\u062a\u0647\u0627.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u0645\u064a\u0632\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u0641\u064a \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0630\u0631\u0648\u0629 \u062d\u062c\u0645 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u062e\u0644\u0627\u0644 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\u0627\u0644\u0646\u0645\u0648.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 35 \u062f\u0648\u0644\u0627\u0631\u0627\u064b \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u0627\u064b \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629.<\/p>\n\n<h3 class=\"wp-block-heading\">8. \u0645\u0643\u0627\u0644\u0645\u0629 \u062c\u0648\u064a\u0629:<\/h3>\n\n<p>Aircall \u0647\u0648 \u0646\u0638\u0627\u0645 \u0647\u0627\u062a\u0641 \u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u062a\u0645 \u062a\u0637\u0648\u064a\u0631\u0647 \u0644\u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062d\u062f\u064a\u062b\u0629. \u0648\u0647\u0648 \u064a\u0648\u0641\u0631 \u0645\u064a\u0632\u0627\u062a \u0645\u062b\u0644 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\u0648\u0639\u0645\u0644\u064a\u0627\u062a \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062d\u0627\u0644\u064a\u0629.<\/li>\n\n\n\n<li>\u0645\u064a\u0632\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0625\u0639\u0627\u062f\u0629 \u062a\u0648\u062c\u064a\u0647\u0647\u0627.<\/li>\n\n\n\n<li>\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0648\u0643\u064a\u0644.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0639\u0628\u0631 \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644 \u0644\u0644\u0639\u0645\u0644 \u0639\u0646 \u0628\u064f\u0639\u062f \u0648\u0627\u0644\u062f\u0639\u0645 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u062a\u0646\u0642\u0644.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u062a\u0643\u0648\u064a\u0646\u0627\u062a \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR) \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629.<\/li>\n\n\n\n<li>\u0645\u062e\u0627\u0648\u0641 \u0628\u0634\u0623\u0646 \u0623\u0645\u0646 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0644\u062e\u0635\u0648\u0635\u064a\u0629\u060c \u062e\u0627\u0635\u0629\u064b \u0641\u064a \u0627\u0644\u0635\u0646\u0627\u0639\u0627\u062a \u0627\u0644\u062d\u0633\u0627\u0633\u0629.<\/li>\n\n\n\n<li>\u064a\u062a\u0645 \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0645\u0648\u062b\u0648\u0642\u064a\u0629 \u062e\u0644\u0627\u0644 \u0623\u0648\u0642\u0627\u062a \u0630\u0631\u0648\u0629 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0648 \u0627\u0632\u062f\u062d\u0627\u0645 \u0627\u0644\u0634\u0628\u0643\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 30 \u062f\u0648\u0644\u0627\u0631\u0627\u064b \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u0627\u064b \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629.<\/p>\n\n<h3 class=\"wp-block-heading\">9- \u0631\u064a\u0646\u062c \u0633\u0646\u062a\u0631\u0627\u0644:<\/h3>\n\n<p>\u062a\u0648\u0641\u0631 RingCentral \u0645\u0646\u0635\u0629 \u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0633\u062d\u0627\u0628\u064a\u0629 \u0634\u0627\u0645\u0644\u0629 \u062a\u062a\u0636\u0645\u0646 \u0645\u064a\u0632\u0627\u062a \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644. \u0648\u0647\u064a \u062a\u0648\u0641\u0631 \u062f\u0639\u0645\u0627\u064b \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0648\u0623\u062f\u0648\u0627\u062a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629\u060c \u0648\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0644\u062a\u062d\u0642\u064a\u0642 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0633\u0644\u0633\u0629. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u0646\u0635\u0629 \u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0645\u0648\u062d\u062f\u0629 \u0644\u0644\u0635\u0648\u062a \u0648\u0627\u0644\u0641\u064a\u062f\u064a\u0648 \u0648\u0627\u0644\u0645\u0631\u0627\u0633\u0644\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062d\u062c\u0627\u0645.<\/li>\n\n\n\n<li>\u0645\u064a\u0632\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0646\u0633\u062e \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0635\u0648\u062a\u064a.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0645\u062b\u0644 CRM \u0648\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629.<\/li>\n\n\n\n<li>\u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u062a\u0639\u0627\u0648\u0646 \u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0641\u0631\u064a\u0642 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0634\u0631\u0648\u0639.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0639\u0642\u062f\u0629 \u0648\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0628\u0631\u0627\u0645\u062c \u0645\u062d\u062f\u062f\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629.<\/li>\n\n\n\n<li>\u064a\u0624\u062b\u0631 \u0627\u0646\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u062f\u0645\u0629 \u0645\u0646 \u062d\u064a\u0646 \u0644\u0622\u062e\u0631 \u0639\u0644\u0649 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0645\u0648\u062b\u0648\u0642\u064a\u062a\u0647\u0627.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u064a\u0628\u0644\u063a \u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u062d\u0648\u0627\u0644\u064a 20 \u062f\u0648\u0644\u0627\u0631\u0627\u064b \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u0627\u064b \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629.<\/p>\n\n<h3 class=\"wp-block-heading\">10. NICE CXone:<\/h3>\n\n<p>\u0625\u0646 NICE CXone \u0639\u0628\u0627\u0631\u0629 \u0639\u0646 \u0645\u0646\u0635\u0629 \u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0633\u062d\u0627\u0628\u064a\u0629 \u0645\u0648\u062d\u062f\u0629 \u062a\u062c\u0645\u0639 \u0628\u064a\u0646 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u0642\u062f\u0631\u0627\u062a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629. \u0648\u0647\u064a \u062a\u062a\u064a\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0639\u0645\u0644\u0627\u0621 \u0645\u062e\u0635\u0635\u0629 \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0631\u0627\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0634\u0627\u0645\u0644\u0629 \u0645\u0639 \u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a.<\/li>\n\n\n\n<li>\u0623\u062a\u0645\u062a\u0629 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630 \u0648\u062a\u062a\u0628\u0639 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0623\u062f\u0627\u0621 \u0627\u0644\u0648\u0643\u064a\u0644 \u0648\u062a\u062d\u0633\u064a\u0646\u0647.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u062d\u0644\u0648\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0644\u0627\u0633\u062a\u064a\u0639\u0627\u0628 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u062a\u0632\u0627\u064a\u062f\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0627\u0644\u062a\u0639\u0642\u064a\u062f \u0641\u064a \u0627\u0644\u062a\u0646\u0642\u0644 \u0648\u062a\u0643\u0648\u064a\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0634\u0627\u0645\u0644\u0629.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 \u0627\u0644\u0642\u064a\u0627\u0633\u064a\u0629 \u0623\u0648 \u0627\u0644\u0645\u062e\u0635\u0635\u0629.<\/li>\n\n\n\n<li>\u0645\u0631\u0648\u0646\u0629 \u0645\u062d\u062f\u0648\u062f\u0629 \u0641\u064a \u0627\u0644\u062a\u0643\u064a\u0641 \u0645\u0639 \u062a\u062f\u0641\u0642\u0627\u062a \u0639\u0645\u0644 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0641\u0631\u064a\u062f\u0629 \u0645\u0646 \u0646\u0648\u0639\u0647\u0627.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 71 \u062f\u0648\u0644\u0627\u0631\u064b\u0627 \u0623\u0645\u0631\u064a\u0643\u064a\u064b\u0627 \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u064b\u0627 \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629.<\/p>\n\n<h3 class=\"wp-block-heading\">11. \u062a\u0648\u064a\u0644\u064a\u0648 \u0641\u0644\u064a\u0643\u0633:<\/h3>\n\n<p>Twilio Flex \u0639\u0628\u0627\u0631\u0629 \u0639\u0646 \u0645\u0646\u0635\u0629 \u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0628\u0631\u0645\u062c\u0629 \u062a\u062a\u064a\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0625\u0646\u0634\u0627\u0621 \u062d\u0644\u0648\u0644 \u0645\u062e\u0635\u0635\u0629 \u0645\u0635\u0645\u0645\u0629 \u062e\u0635\u064a\u0635\u0627\u064b \u0644\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0627. \u0648\u0647\u064a \u062a\u0648\u0641\u0631 \u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0648\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639 \u0648\u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0645\u062b\u0644 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u0622\u0644\u064a\u0629 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0645\u062f\u0639\u0648\u0645\u0629 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u0646\u0635\u0629 \u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0628\u0631\u0645\u062c\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u0627\u0644\u0645\u0631\u0648\u0646\u0629.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0635\u0648\u062a\u064a \u0648\u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629 \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a.<\/li>\n\n\n\n<li>\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0623\u062e\u0631\u0649 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0648\u0627\u062c\u0647\u0627\u062a \u0628\u0631\u0645\u062c\u0629 \u0627\u0644\u062a\u0637\u0628\u064a\u0642\u0627\u062a.<\/li>\n\n\n\n<li>\u0648\u0627\u062c\u0647\u0629 \u0645\u0633\u062a\u062e\u062f\u0645 \u0648\u0633\u064a\u0631 \u0639\u0645\u0644 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u062a\u062a\u0646\u0627\u0633\u0628 \u0645\u0639 \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u062d\u062f\u062f\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062d\u062c\u0627\u0645.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0639\u0644\u0649 \u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u0637\u0648\u0631\u064a\u0646 \u0644\u0644\u062a\u062e\u0635\u064a\u0635\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062a\u062c\u0627\u0648\u0632 \u0627\u0644\u062a\u0643\u0648\u064a\u0646\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629.<\/li>\n\n\n\n<li>\u062a\u0639\u0642\u064a\u062f\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0645\u062d\u062f\u062f\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u0630\u0627\u0643\u0631.<\/li>\n\n\n\n<li>\u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u062c\u0627\u0647\u0632\u0629 \u0645\u0642\u0627\u0631\u0646\u0629\u064b \u0628\u0628\u0639\u0636 \u062d\u0644\u0648\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0642\u0627\u0626\u0645\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a \u062f\u0648\u0644\u0627\u0631 \u0648\u0627\u062d\u062f \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0641\u064a \u0627\u0644\u0633\u0627\u0639\u0629 \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629.<\/p>\n\n<h3 class=\"wp-block-heading\">12- LiveAgent:<\/h3>\n\n<p>LiveAgent \u0647\u0648 \u0645\u0643\u062a\u0628 \u0645\u0633\u0627\u0639\u062f\u0629 \u0648\u0628\u0631\u0646\u0627\u0645\u062c \u062f\u0631\u062f\u0634\u0629 \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0639 \u0645\u064a\u0632\u0627\u062a \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644. \u0648\u0647\u0648 \u064a\u0648\u0641\u0631 \u0646\u0638\u0627\u0645\u0627\u064b \u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u0630\u0627\u0643\u0631\u060c \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629\u060c \u0648\u062a\u0643\u0627\u0645\u0644 \u0627\u0644\u0648\u0633\u0627\u0626\u0637 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629\u060c \u0648\u0625\u062f\u0627\u0631\u0629 \u0642\u0627\u0639\u062f\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0644\u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0643\u0641\u0627\u0621\u0629. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0643\u0641\u0627\u0621\u0629 \u0648\u0641\u0639\u0627\u0644\u064a\u0629.<\/li>\n\n\n\n<li>\u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0644\u062a\u0646\u0638\u064a\u0645 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0631\u062a\u064a\u0628 \u0623\u0648\u0644\u0648\u064a\u0627\u062a\u0647\u0627.<\/li>\n\n\n\n<li>\u0642\u0627\u0639\u062f\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0648\u062f\u0639\u0645 \u0627\u0644\u0648\u0643\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u062a\u0631\u062c\u0645\u0629 \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0644\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0644\u063a\u0627\u062a.<\/li>\n\n\n\n<li>\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0644\u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629.<\/li>\n\n\n\n<li>\u0642\u062f\u0631\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0642\u0627\u0628\u0644\u064a\u0629 \u062a\u0648\u0633\u0639 \u0645\u062d\u062f\u0648\u062f\u0629 \u0644\u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u0646\u0645\u0648 \u0645\u0639 \u0632\u064a\u0627\u062f\u0629 \u062d\u062c\u0645 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0645\u0646\u0635\u0627\u062a \u0645\u062d\u062f\u062f\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629.<\/li>\n\n\n\n<li>\u0642\u062f \u062a\u062a\u0637\u0644\u0628 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u062e\u0628\u0631\u0629 \u0641\u0646\u064a\u0629 \u0648\u0645\u0648\u0627\u0631\u062f \u062a\u0637\u0648\u064a\u0631 \u0625\u0636\u0627\u0641\u064a\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 9 \u062f\u0648\u0644\u0627\u0631\u0627\u062a \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u0627\u064b \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629.<\/p>\n\n<h3 class=\"wp-block-heading\">13. \u0645\u0631\u0643\u0632 \u0633\u064a\u0633\u0643\u0648 \u0644\u0644\u0627\u062a\u0635\u0627\u0644:<\/h3>\n\n<p>\u062a\u0648\u0641\u0631 Cisco \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u0646 \u062d\u0644\u0648\u0644 \u0628\u0631\u0645\u062c\u064a\u0627\u062a \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u0635\u0645\u0645\u0629 \u062e\u0635\u064a\u0635\u064b\u0627 \u0644\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0623\u062d\u062c\u0627\u0645 \u0648\u0627\u0644\u0635\u0646\u0627\u0639\u0627\u062a. \u0648\u062a\u062a\u0636\u0645\u0646 \u0645\u0646\u0635\u062a\u0647\u0627 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0630\u0643\u064a \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a\u060c \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629\u060c \u0648\u062a\u0643\u0627\u0645\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0625\u0645\u0643\u0627\u0646\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0645\u062a\u0642\u062f\u0645\u0629 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629 \u0639\u0627\u0644\u064a\u0629.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0635\u0648\u062a\u064a \u0648\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a.<\/li>\n\n\n\n<li>\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0645\u0646 Cisco \u0644\u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0633\u0644\u0633.<\/li>\n\n\n\n<li>\u0639\u0645\u0644\u064a\u0627\u062a \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0645\u062e\u0635\u0635\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062d\u062c\u0627\u0645.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062a\u0643\u0648\u064a\u0646 \u0627\u0644\u0645\u0639\u0642\u062f\u0629 \u0627\u0644\u062a\u064a \u062a\u062a\u0637\u0644\u0628 \u062e\u0628\u0631\u0629 \u0645\u062a\u062e\u0635\u0635\u0629 \u0641\u064a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u0642\u0646\u0648\u0627\u062a \u0627\u062a\u0635\u0627\u0644 \u0645\u062d\u062f\u062f\u0629 \u0645\u062b\u0644 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0623\u0648 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u0641\u064a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0645\u0643\u0648\u0646\u0627\u062a \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0628\u064a\u0626\u064a \u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0634\u0631\u0643\u0629 Cisco.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u062e\u062a\u0644\u0641 \u062a\u0633\u0639\u064a\u0631 Cisco \u0644\u0644\u062d\u0644\u0648\u0644 \u0627\u062e\u062a\u0644\u0627\u0641\u064b\u0627 \u0643\u0628\u064a\u0631\u064b\u0627 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0639\u0648\u0627\u0645\u0644 \u0645\u062b\u0644 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0646\u0634\u0631 (\u0627\u0644\u0645\u0633\u062a\u0646\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u0623\u0648 \u0641\u064a \u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644)\u060c \u0648\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u062a\u0631\u062e\u064a\u0635\u060c \u0648\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062d\u062f\u062f\u0629.<\/p>\n\n<h3 class=\"wp-block-heading\">14. \u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 Freshdesk:<\/h3>\n\n<p>\u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 Freshdesk \u0647\u0648 \u062c\u0632\u0621 \u0645\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0628\u0631\u0627\u0645\u062c \u0641\u0631\u0642 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 Freshdesk. \u0648\u0647\u0648 \u064a\u0648\u0641\u0631 \u0627\u0644\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0648\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629\u060c \u0648\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0644\u062a\u0628\u0633\u064a\u0637 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0648\u0643\u064a\u0644. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0644\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0633\u0644\u0633 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0642\u0646\u0648\u0627\u062a.<\/li>\n\n\n\n<li>\u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0644\u062a\u0646\u0638\u064a\u0645 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0631\u062a\u064a\u0628 \u0623\u0648\u0644\u0648\u064a\u0627\u062a\u0647\u0627.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n\n\n\n<li>\u0623\u062a\u0645\u062a\u0629 \u0645\u062f\u0639\u0648\u0645\u0629 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u0644\u0648\u062d\u0627\u062a \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u062a\u062a\u0628\u0639 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0642\u0627\u0628\u0644\u064a\u0629 \u062a\u0648\u0633\u0639 \u0645\u062d\u062f\u0648\u062f\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0643\u0628\u064a\u0631\u0629 \u0630\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u0639\u0642\u062f\u0629 \u0644\u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0645\u062d\u062f\u062f\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u062e\u0627\u0631\u062c \u0646\u0638\u0627\u0645 Freshworks.<\/li>\n\n\n\n<li>\u0642\u062f \u062a\u0643\u0648\u0646 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0645\u0642\u064a\u062f\u0629 \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u0627\u0644\u0645\u0646\u0635\u0627\u062a \u0627\u0644\u0623\u0643\u062b\u0631 \u0645\u0631\u0648\u0646\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u064a\u0642\u062f\u0645 Freshdesk \u0639\u0627\u062f\u0629\u064b \u062e\u0637\u0637 \u062a\u0633\u0639\u064a\u0631 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0628\u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0639\u062f\u062f \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0648\u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629. \u0642\u062f \u062a\u0648\u0641\u0631 \u0623\u064a\u0636\u064b\u0627 \u0648\u0638\u0627\u0626\u0641 \u0625\u0636\u0627\u0641\u064a\u0629 \u0644\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629. <\/p>\n\n<h3 class=\"wp-block-heading\">15. \u0627\u0644\u0646\u0645\u0637 \u0627\u0644\u0644\u0627\u0645\u0639:<\/h3>\n\n<p>\u064a\u0648\u0641\u0631 Bright Pattern \u062d\u0644\u0627\u064b \u0644\u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u0645\u0639 \u0645\u064a\u0632\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a\u060c \u0648\u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0642\u0627\u0628\u0644 \u0644\u0644\u062a\u062e\u0635\u064a\u0635. \u0648\u0647\u0648 \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0639\u0645\u0644\u0627\u0621 \u0633\u0644\u0633\u0629 \u0639\u0628\u0631 \u0642\u0646\u0648\u0627\u062a \u0645\u062a\u0639\u062f\u062f\u0629. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u062d\u0644 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u0644\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0645\u0631\u0648\u0646\u0629 \u0648\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0633\u0639.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0635\u0648\u062a\u064a \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a.<\/li>\n\n\n\n<li>\u0623\u062a\u0645\u062a\u0629 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0634\u062e\u0635\u064a\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630 \u0648\u062a\u062a\u0628\u0639 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0645\u062b\u0644 PCI DSS \u0648GDPR.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0645\u0639\u064a\u0646\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u062e\u0644\u0641\u064a\u0629.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0641\u064a \u0627\u0644\u0635\u0646\u0627\u0639\u0627\u062a \u0627\u0644\u0645\u0646\u0638\u0645\u0629.<\/li>\n\n\n\n<li>\u064a\u062a\u0645 \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0645\u0634\u0627\u0643\u0644 \u0641\u064a \u0627\u0644\u0645\u0648\u062b\u0648\u0642\u064a\u0629 \u0645\u0646 \u062d\u064a\u0646 \u0644\u0622\u062e\u0631 \u062e\u0644\u0627\u0644 \u0623\u0648\u0642\u0627\u062a \u0630\u0631\u0648\u0629 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0648 \u062a\u062d\u062f\u064a\u062b\u0627\u062a \u0627\u0644\u0628\u0631\u0627\u0645\u062c.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u062a\u0642\u062f\u0645 Bright Pattern \u0628\u0634\u0643\u0644 \u0639\u0627\u0645 \u062a\u0633\u0639\u064a\u0631\u064b\u0627 \u0642\u0627\u0626\u0645\u064b\u0627 \u0639\u0644\u0649 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0644\u062d\u0644\u0648\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0627. \u0642\u062f \u062a\u062e\u062a\u0644\u0641 \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0639\u0648\u0627\u0645\u0644 \u0645\u062b\u0644 \u0639\u062f\u062f \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0648\u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0648\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062f\u0639\u0645. <\/p>\n\n<h3 class=\"wp-block-heading\">16.8 \u00d7 8 \u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 16.8 \u00d7 8:<\/h3>\n\n<p>8&#215;8 Contact Center \u0639\u0628\u0627\u0631\u0629 \u0639\u0646 \u0646\u0638\u0627\u0645 \u0623\u0633\u0627\u0633\u064a \u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u064a\u0648\u0641\u0631 \u0645\u064a\u0632\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0648\u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0623\u062f\u0648\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629. \u0648\u0647\u064a \u062a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0643\u0641\u0627\u0621\u0629 \u0648\u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u0646\u0635\u0629 \u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u0644\u0644\u0635\u0648\u062a \u0648\u0627\u0644\u0641\u064a\u062f\u064a\u0648 \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629.<\/li>\n\n\n\n<li>\u062a\u0648\u062c\u064a\u0647 \u0645\u062a\u0642\u062f\u0645 \u0648\u062a\u0631\u062a\u064a\u0628 \u0645\u062a\u0642\u062f\u0645 \u0644\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629.<\/li>\n\n\n\n<li>\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u062c\u0645\u0627\u0639\u064a \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n\n\n\n<li>\u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062d\u062c\u0627\u0645.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0645\u0646\u0635\u0627\u062a \u0645\u0639\u064a\u0646\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0627\u0644\u0645\u062a\u0642\u062f\u0645 \u0648\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.<\/li>\n\n\n\n<li>\u062a\u0631\u062a\u0628\u0637 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0623\u0639\u0644\u0649 \u0628\u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0625\u0636\u0627\u0641\u064a\u0629 \u0627\u0644\u0625\u0636\u0627\u0641\u064a\u0629 \u0623\u0648 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062a\u0645\u064a\u0632\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u0639\u0627\u062f\u0629\u064b \u0645\u0627 \u062a\u0648\u0641\u0631 8&#215;8 \u062e\u0637\u0637 \u062a\u0633\u0639\u064a\u0631 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643\u060c \u0645\u0639 \u0648\u062c\u0648\u062f \u0627\u062e\u062a\u0644\u0627\u0641\u0627\u062a \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0639\u062f\u062f \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0648\u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629. \u0648\u0642\u062f \u062a\u0642\u062f\u0645 \u0623\u064a\u0636\u0627\u064b \u062e\u062f\u0645\u0627\u062a \u0625\u0636\u0627\u0641\u064a\u0629 \u0645\u062b\u0644 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0627\u0644\u0645\u0648\u062d\u062f\u0629. <\/p>\n\n<h3 class=\"wp-block-heading\">17. \u0633\u062d\u0627\u0628\u0629 \u0645\u0628\u064a\u0639\u0627\u062a \u0623\u0648\u0631\u0627\u0643\u0644 \u0627\u0644\u0633\u062d\u0627\u0628\u064a\u0629:<\/h3>\n\n<p>\u062a\u0634\u062a\u0645\u0644 \u0645\u062c\u0645\u0648\u0639\u0629 \u0628\u0631\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 Oracle Sales Cloud \u0639\u0644\u0649 \u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644. \u0648\u0647\u064a \u062a\u0648\u0641\u0631 \u0645\u064a\u0632\u0627\u062a \u0645\u062b\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0648\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0648\u0623\u062f\u0648\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u062a\u0639\u0632\u064a\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u0646\u0635\u0629 \u0634\u0627\u0645\u0644\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0639 \u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644.<\/li>\n\n\n\n<li>\u0639\u0631\u0636 \u0645\u0648\u062d\u062f \u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0623\u0641\u0636\u0644.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0634\u062e\u0635\u064a\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0645\u062c\u0645\u0648\u0639\u0629 \u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0645\u0646 Oracle \u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0633\u0644\u0633\u0629.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0639\u0628\u0631 \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644 \u0644\u0644\u0648\u0643\u0644\u0627\u0621 \u0644\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0639\u0645 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u062a\u0646\u0642\u0644.<\/li>\n\n\n\n<li>\u0639\u0645\u0644\u064a\u0627\u062a \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0627\u0644\u062a\u0639\u0642\u064a\u062f \u0641\u064a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0640 Oracle.<\/li>\n\n\n\n<li>\u0645\u0631\u0648\u0646\u0629 \u0645\u062d\u062f\u0648\u062f\u0629 \u0641\u064a \u062a\u062e\u0635\u064a\u0635 \u0645\u0647\u0627\u0645 \u0633\u064a\u0631 \u0639\u0645\u0644 \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644.<\/li>\n\n\n\n<li>\u0627\u0631\u062a\u0641\u0627\u0639 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0645\u064a\u0632\u0627\u062a \u0648\u062f\u0639\u0645 Oracle \u0639\u0644\u0649 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u062a\u062e\u062a\u0644\u0641 \u0627\u0644\u0623\u0633\u0639\u0627\u0631 \u062d\u0633\u0628 \u0627\u0644\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629\u060c \u0645\u0639 \u062a\u0648\u0641\u0631 \u0623\u0633\u0639\u0627\u0631 \u0645\u062e\u0635\u0635\u0629 \u0639\u0646\u062f \u0627\u0644\u0637\u0644\u0628.<\/p>\n\n<h3 class=\"wp-block-heading\">18. Zoho Desk:<\/h3>\n\n<p>Zoho Desk \u0647\u0648 \u0628\u0631\u0646\u0627\u0645\u062c \u0645\u0643\u062a\u0628 \u062e\u062f\u0645\u0629 \u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u0645\u0639 \u0645\u064a\u0632\u0627\u062a \u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644. \u0648\u0647\u0648 \u064a\u0648\u0641\u0631 \u0646\u0638\u0627\u0645\u0627\u064b \u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u0630\u0627\u0643\u0631\u060c \u0648\u0642\u0627\u0639\u062f\u0629 \u0645\u0639\u0631\u0641\u064a\u0629\u060c \u0648\u0623\u062f\u0648\u0627\u062a \u0623\u062a\u0645\u062a\u0629 \u0644\u062a\u0628\u0633\u064a\u0637 \u0639\u0645\u0644\u064a\u0627\u062a \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0648\u0643\u064a\u0644. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0643\u0641\u0627\u0621\u0629 \u0648\u0641\u0639\u0627\u0644\u064a\u0629.<\/li>\n\n\n\n<li>\u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u0630\u0627\u0643\u0631 \u0644\u062a\u0646\u0638\u064a\u0645 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0631\u062a\u064a\u0628 \u0623\u0648\u0644\u0648\u064a\u0627\u062a\u0647\u0627.<\/li>\n\n\n\n<li>\u0642\u0627\u0639\u062f\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0648\u062f\u0639\u0645 \u0627\u0644\u0648\u0643\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0644\u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0645\u062a\u0643\u0631\u0631\u0629.<\/li>\n\n\n\n<li>\u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u0644\u0648\u062d\u0627\u062a \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u062e\u0635\u064a\u0635 \u0644\u062a\u062a\u0628\u0639 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u0648\u0638\u0627\u0626\u0641 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0645\u062b\u0644 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u062d\u0644\u0648\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 Zoho CRM \u0648\u062d\u0644\u0648\u0644 \u0645\u0643\u062a\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629.<\/li>\n\n\n\n<li>\u0642\u062f \u062a\u0643\u0648\u0646 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0645\u062d\u062f\u0648\u062f\u0629 \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u0645\u0646\u0635\u0627\u062a \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u062e\u0635\u0635\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 14 \u062f\u0648\u0644\u0627\u0631\u064b\u0627 \u0623\u0645\u0631\u064a\u0643\u064a\u064b\u0627 \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u064b\u0627 \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629\u060c \u0645\u0639 \u062a\u0648\u0641\u0631 \u0628\u0627\u0642\u0627\u062a \u0623\u0639\u0644\u0649 \u0644\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0648\u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0623\u0643\u0628\u0631 \u062d\u062c\u0645\u064b\u0627.<\/p>\n\n<h3 class=\"wp-block-heading\">19. UJET:<\/h3>\n\n<p>UJET \u0647\u0648 \u062d\u0644 \u0645\u0631\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0633\u062d\u0627\u0628\u064a \u0645\u0635\u0645\u0645 \u0644\u0641\u0631\u0642 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u062f\u064a\u062b\u0629 \u0648\u0641\u0631\u0642 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0648\u0647\u0648 \u064a\u0648\u0641\u0631 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0630\u0643\u064a\u060c \u0648\u0627\u0644\u062a\u0648\u0639\u064a\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0642\u064a\u0629\u060c \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u062a\u062d\u0633\u064a\u0646 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0639\u0632\u064a\u0632 \u0648\u0644\u0627\u0626\u0647\u0645. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0635\u0648\u062a\u064a \u0648\u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0648\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0648\u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629.<\/li>\n\n\n\n<li>\u0623\u062a\u0645\u062a\u0629 \u0645\u062f\u0639\u0648\u0645\u0629 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n\n\n\n<li>\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u062a\u064f\u0633\u062a\u062e\u062f\u0645 \u062d\u0632\u0645 SDK \u0644\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0645\u062d\u0645\u0648\u0644\u0629 \u0644\u062a\u0636\u0645\u064a\u0646 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0628\u0627\u0634\u0631\u0629\u064b \u0641\u064a \u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0645\u062d\u0645\u0648\u0644\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062d\u062c\u0627\u0645.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u062a\u0639\u0642\u064a\u062f\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0645\u062d\u062f\u062f\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u0630\u0627\u0643\u0631.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u0645\u064a\u0632\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629.<\/li>\n\n\n\n<li>\u064a\u0624\u062b\u0631 \u0627\u0646\u0642\u0637\u0627\u0639 \u0627\u0644\u062e\u062f\u0645\u0629 \u0645\u0646 \u062d\u064a\u0646 \u0644\u0622\u062e\u0631 \u0639\u0644\u0649 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0645\u0648\u062b\u0648\u0642\u064a\u062a\u0647\u0627.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u062a\u0642\u062f\u0645 UJET \u062e\u0637\u0637 \u062a\u0633\u0639\u064a\u0631 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0644\u062d\u0644\u0648\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645\u060c \u0645\u0639 \u0648\u062c\u0648\u062f \u0627\u062e\u062a\u0644\u0627\u0641\u0627\u062a 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Webex:<\/h3>\n\n<p>\u064a\u0648\u0641\u0631 Webex \u062d\u0644\u0648\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0645\u0639 \u0645\u064a\u0632\u0627\u062a \u0645\u062b\u0644 \u0645\u0624\u062a\u0645\u0631\u0627\u062a \u0627\u0644\u0641\u064a\u062f\u064a\u0648 \u0648\u0627\u0644\u0645\u0631\u0627\u0633\u0644\u0629 \u0648\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u0644\u0641\u0627\u062a\u060c \u0645\u0645\u0627 \u064a\u062a\u064a\u062d \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0627\u0644\u0633\u0644\u0633 \u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u0623\u0639\u0645\u0627\u0644. \u0648\u0647\u064a \u062a\u062a\u064a\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062a\u0642\u062f\u064a\u0645 \u062f\u0639\u0645 \u0633\u0644\u0633 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0642\u0646\u0648\u0627\u062a \u0627\u062a\u0635\u0627\u0644 \u0645\u062e\u062a\u0644\u0641\u0629. <\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u0646\u0635\u0629 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0648\u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0627\u0644\u0645\u0648\u062d\u062f\u0629.<\/li>\n\n\n\n<li>\u0645\u0624\u062a\u0645\u0631\u0627\u062a \u0627\u0644\u0641\u064a\u062f\u064a\u0648 \u0648\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0634\u0627\u0634\u0629 \u0644\u0644\u062f\u0639\u0645 \u0639\u0646 \u0628\u064f\u0639\u062f.<\/li>\n\n\n\n<li>\u0645\u064a\u0632\u0627\u062a \u062a\u0648\u062c\u064a\u0647 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0648\u0625\u062f\u0627\u0631\u062a\u0647\u0627 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0623\u0645\u0627\u0646 \u0644\u062d\u0645\u0627\u064a\u0629 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062e\u0635\u0648\u0635\u064a\u062a\u0647\u0645.<\/li>\n\n\n\n<li>\u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062d\u062c\u0627\u0645.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0642\u0627\u0628\u0644\u064a\u0629 \u062a\u0648\u0633\u0639 \u0645\u062d\u062f\u0648\u062f\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0643\u0628\u064a\u0631\u0629 \u0630\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u0639\u0642\u062f\u0629 \u0644\u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0645\u062d\u062f\u062f\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u0630\u0627\u0643\u0631.<\/li>\n\n\n\n<li>\u0642\u062f \u064a\u0624\u062f\u064a \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0639\u0644\u0649 \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0625\u064a\u0643\u0648\u0644\u0648\u062c\u064a \u0644\u0634\u0631\u0643\u0629 Cisco \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u062a\u062d\u062f\u064a\u062b\u0627\u062a \u0648\u0627\u0644\u062f\u0639\u0645 \u0625\u0644\u0649 \u0645\u062e\u0627\u0648\u0641 \u0628\u0634\u0623\u0646 \u0627\u0646\u063a\u0644\u0627\u0642 \u0627\u0644\u0628\u0627\u0626\u0639\u064a\u0646.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0623\u0633\u0639\u0627\u0631: <\/strong>\u064a\u0628\u062f\u0623 \u0627\u0644\u0633\u0639\u0631 \u0645\u0646 \u062d\u0648\u0627\u0644\u064a 14.50 \u062f\u0648\u0644\u0627\u0631\u064b\u0627 \u0623\u0645\u0631\u064a\u0643\u064a\u064b\u0627 \u0644\u0643\u0644 \u0645\u0633\u062a\u062e\u062f\u0645 \u0634\u0647\u0631\u064a\u064b\u0627 \u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629\u060c \u0645\u0639 \u062a\u0648\u0641\u0631 \u0628\u0627\u0642\u0627\u062a \u0623\u0639\u0644\u0649 \u0644\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0648\u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0623\u0643\u0628\u0631 \u062d\u062c\u0645\u064b\u0627.<\/p>\n\n<h3 class=\"wp-block-heading\">21. \u0627\u0644\u062c\u0627\u0646\u0628:<\/h3>\n\n<p>\u062a\u064f\u0642\u062f\u0650\u0651\u0645 Aspect \u062d\u0644\u0648\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0645\u0639 \u0645\u064a\u0632\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u0631\u062f \u0627\u0644\u0635\u0648\u062a\u064a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a (IVR)\u060c \u0648\u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u060c \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0639\u0645\u0644\u0627\u0621 \u0641\u0639\u0651\u0627\u0644\u0629 \u0648\u0645\u062e\u0635\u0635\u0629 \u0639\u0628\u0631 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0642\u0646\u0648\u0627\u062a.<\/p>\n\n<p><strong>\u0633\u0645\u0627\u062a:<\/strong><\/p>\n\n<ul>\n<li>\u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0631\u0627\u0643\u0632 \u0627\u062a\u0635\u0627\u0644 \u0634\u0627\u0645\u0644\u0629 \u0645\u0639 \u062f\u0639\u0645 \u0645\u062a\u0639\u062f\u062f \u0627\u0644\u0642\u0646\u0648\u0627\u062a.<\/li>\n\n\n\n<li>\u0623\u062a\u0645\u062a\u0629 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0634\u062e\u0635\u064a\u0629.<\/li>\n\n\n\n<li>\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0648\u062a\u0642\u0627\u0631\u064a\u0631 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/li>\n\n\n\n<li>\u0623\u062f\u0648\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0623\u062f\u0627\u0621 \u0627\u0644\u0648\u0643\u064a\u0644 \u0648\u062a\u062d\u0633\u064a\u0646\u0647.<\/li>\n\n\n\n<li>\u062d\u0644\u0648\u0644 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0644\u0627\u0633\u062a\u064a\u0639\u0627\u0628 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u062a\u0646\u0627\u0645\u064a\u0629.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u0642\u064a\u0648\u062f:<\/strong><\/p>\n\n<ul>\n<li>\u0627\u0644\u062a\u0639\u0642\u064a\u062f \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0648\u062a\u0643\u0648\u064a\u0646 \u0645\u064a\u0632\u0627\u062a \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0648\u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629.<\/li>\n\n\n\n<li>\u062f\u0639\u0645 \u0645\u062d\u062f\u0648\u062f \u0644\u0642\u0646\u0648\u0627\u062a \u0627\u062a\u0635\u0627\u0644 \u0645\u062d\u062f\u062f\u0629 \u0645\u062b\u0644 \u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0623\u0648 \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629.<\/li>\n\n\n\n<li>\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0645\u0643\u0648\u0646\u0627\u062a \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0628\u064a\u0626\u064a \u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0640 Aspect.<\/li>\n<\/ul>\n\n<p><strong>\u0627\u0644\u062a\u0633\u0639\u064a\u0631: <\/strong>\u0639\u0627\u062f\u0629\u064b \u0645\u0627 \u062a\u0642\u062f\u0645 Aspect \u062e\u0637\u0637 \u062a\u0633\u0639\u064a\u0631 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0644\u062d\u0644\u0648\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0627\u060c \u0627\u0639\u062a\u0645\u0627\u062f\u064b\u0627 \u0639\u0644\u0649 \u0639\u062f\u062f \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0648\u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629. \u0648\u0642\u062f \u062a\u0648\u0641\u0631 \u0623\u064a\u0636\u0627\u064b \u0625\u0636\u0627\u0641\u0627\u062a \u0644\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629. <\/p>\n\n<p>\u062a\u0644\u0628\u064a \u0623\u0641\u0636\u0644 \u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0628\u0631\u0645\u062c\u064a\u0629 \u0644\u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0647\u0630\u0647 \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u062a\u0646\u0648\u0639\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u060c \u0648\u062a\u0648\u0641\u0631 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0628\u0631\u0645\u062c\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062d\u062a\u0627\u062c\u0647\u0627 \u0644\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0639\u0645\u0644\u0627\u0621 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629.<\/p>\n<blockquote>\n<p>\u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0628\u062d\u062b \u0639\u0646 \u0637\u0631\u064a\u0642\u0629 \u062e\u0627\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u0645\u062a\u0627\u0639\u0628 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643\u0627\u062a\u060c \u0641\u0627\u0633\u062a\u0643\u0634\u0641 \u0623\u0641\u0636\u0644 \u062e\u064a\u0627\u0631\u0627\u062a <a href=\"https:\/\/www.questionpro.com\/blog\/subscription-management-software\/\">\u0628\u0631\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643\u0627\u062a<\/a> \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u0627\u0639\u062f \u0641\u064a \u062c\u0639\u0644 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0641\u0648\u062a\u0631\u0629 \u0623\u0643\u062b\u0631 \u0633\u0644\u0627\u0633\u0629 \u0648\u062a\u0633\u0627\u0647\u0645 \u0641\u064a \u0646\u0645\u0648 \u0623\u0639\u0645\u0627\u0644\u0643 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645.<\/p>\n<\/blockquote>\n\n<h2 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\u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0631\u0624\u0649 \u0644\u0627 \u062a\u064f\u0642\u062f\u064e\u0651\u0631 \u0628\u062b\u0645\u0646 \u062d\u0648\u0644 \u0633\u0644\u0648\u0643\u064a\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645 \u0648\u0646\u0642\u0627\u0637 \u0627\u0644\u0623\u0644\u0645. \u0648\u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u0631\u0624\u0649 \u0627\u0644\u0645\u0633\u062a\u0646\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0642\u062f\u0631\u0627\u062a \u0627\u0644\u0623\u062a\u0645\u062a\u0629\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u0625\u0646\u062a\u0627\u062c\u064a\u0629 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\u0627\u0644\u0645\u062a\u0637\u0648\u0631. <\/p>\n\n<p><\/p><p style=\"text-align: center\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\"><button>\u0627\u0639\u0631\u0641 \u0627\u0644\u0645\u0632\u064a\u062f<\/button><\/a> <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener\"><button>\u0639\u0646 \u0627\u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a \u0627\u0644\u0645\u062c\u0627\u0646\u064a<\/button><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0641\u064a \u0639\u0627\u0645 2025\u060c \u0645\u0639 \u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u064a \u0625\u0639\u0637\u0627\u0621 \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u0644\u0646\u064f\u0647\u062c \u0627\u0644\u062a\u064a \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c 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