{"id":1117813,"date":"2026-02-24T18:30:48","date_gmt":"2026-02-25T01:30:48","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%a7%d9%86%d9%82%d9%84-%d8%ae%d8%b1%d8%a7%d8%a6%d8%b7-%d8%b1%d8%ad%d9%84%d8%a7%d8%aa%d9%83-%d8%a7%d9%84%d8%aa%d9%8a-%d8%aa%d8%b3%d8%aa%d8%ae%d8%af%d9%85%d9%87%d8%a7-%d9%81%d9%8a-%d9%88%d8%b6%d8%b9\/"},"modified":"2026-10-01T03:54:07","modified_gmt":"2026-10-01T10:54:07","slug":"%d8%aa%d8%ad%d9%88%d9%8a%d9%84-%d8%ae%d8%b1%d9%8a%d8%b7%d8%a9-%d8%b1%d8%ad%d9%84%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d8%b1%d9%82%d9%85%d9%8a%d8%a7","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%aa%d8%ad%d9%88%d9%8a%d9%84-%d8%ae%d8%b1%d9%8a%d8%b7%d8%a9-%d8%b1%d8%ad%d9%84%d8%a9-%d8%a7%d9%84%d8%b9%d9%85%d9%8a%d9%84-%d8%b1%d9%82%d9%85%d9%8a%d8%a7\/","title":{"rendered":"\u0646\u0642\u0644 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0627\u0644\u0645\u0644\u0641\u0627\u062a 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\u062a\u0635\u062f\u064a\u0631\u0647\u0627 \u0643\u0645\u0644\u0641\u0627\u062a <strong>PDF<\/strong> \u0648\u0639\u0631\u0636\u0647\u0627 \u0641\u064a \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u0627\u062a.<\/li>\n<\/ul>\n\n\n\n<p>\u0648\u0646\u062a\u064a\u062c\u0629 \u0644\u0630\u0644\u0643\u060c \u0627\u0646\u062a\u0647\u0649 \u0627\u0644\u0645\u0637\u0627\u0641 \u0628\u0647\u0630\u0627 \u0627\u0644\u0645\u062c\u0647\u0648\u062f \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631\u064a \u0627\u0644\u0642\u064a\u0645\u0629 \u062f\u0627\u062e\u0644 \u0645\u062c\u0644\u062f\u0627\u062a \u0645\u0646\u0633\u064a\u0629 \u0623\u0648 \u0639\u0644\u0649 \u0627\u0644\u0645\u062d\u0631\u0643\u0627\u062a \u0627\u0644\u0633\u062d\u0627\u0628\u064a\u0629 \u0648\u0623\u0631\u0634\u064a\u0641 \u0627\u0644\u0634\u0631\u0643\u0627\u062a.<\/p>\n\n\n\n<p>\u0648\u0641\u064a \u0648\u0627\u0642\u0639 \u0627\u0644\u0623\u0645\u0631\u060c \u062a\u0639\u064a\u0634 \u0645\u0639\u0638\u0645 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\u0627\u0644\u0623\u0642\u0633\u0627\u0645.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0645\u0633\u062a\u0646\u062f\u0627\u062a (Word):<\/strong> \u0644\u062a\u0633\u062c\u064a\u0644 \u0646\u062a\u0627\u0626\u062c \u0623\u0628\u062d\u0627\u062b \u0627\u0644\u0633\u0648\u0642 \u0648\u062f\u0631\u0627\u0633\u0629 \u0633\u0644\u0648\u0643 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643.<\/li>\n\n\n\n<li><strong>\u0645\u0644\u0641\u0627\u062a PDF:<\/strong> \u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u0648\u0646\u0634\u0631\u0647\u0627 \u0628\u064a\u0646 \u0627\u0644\u0625\u062f\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629.<\/li>\n<\/ul>\n\n\n\n<p>\u0648\u0631\u063a\u0645 \u0623\u0646 \u0628\u0631\u0627\u0645\u062c \u0645\u062b\u0644 Microsoft PowerPoint \u0648Excel \u0645\u0645\u062a\u0627\u0632\u0629 \u0644\u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0623\u0641\u0643\u0627\u0631 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\u0644\u0643\u0646\u0647\u0627 \u0644\u0627 \u062a\u0639\u0645\u0644 \u0644\u0635\u0627\u0644\u062d\u0643!<\/h2>\n\n\n\n<p>\u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0647\u0630\u0627 \u0627\u0644\u0648\u0627\u0642\u0639\u060c \u0641\u0625\u0646 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u0627\u0644\u0645\u062d\u0641\u0648\u0638\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0644\u0641\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629:<\/p>\n\n\n\n<ul>\n<li><strong>\u0644\u0627 \u062a\u0631\u062a\u0628\u0637 \u0628\u0631\u0623\u064a \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0645\u0628\u0627\u0634\u0631 (Voice of Customer):<\/strong> \u062a\u0638\u0644 \u0628\u0639\u064a\u062f\u0629 \u0639\u0646 \u0627\u0644\u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0648\u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629.<\/li>\n\n\n\n<li><strong>\u0644\u0627 \u062a\u062a\u063a\u064a\u0631 \u0645\u0639 \u062a\u063a\u064a\u0631 \u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/strong> \u062a\u0638\u0644 \u062b\u0627\u0628\u062a\u0629 \u0648\u0644\u0627 \u062a\u062a\u0637\u0648\u0631 \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0627\u064b \u0645\u0639 \u062a\u062d\u0648\u0644\u0627\u062a \u0627\u0644\u0633\u0648\u0642.<\/li>\n\n\n\n<li><strong>\u062a\u0633\u0628\u0628 \u062a\u0636\u0627\u0631\u0628\u0627\u064b \u0641\u064a \u0627\u0644\u0646\u0633\u062e:<\/strong> \u064a\u0635\u0639\u0628 \u062a\u062d\u062f\u064a\u062b\u0647\u0627 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u062f\u0648\u0646 \u0627\u0644\u0648\u0642\u0648\u0639 \u0641\u064a \u062e\u0637\u0623 \u062a\u0639\u062f\u064a\u0644 \u0627\u0644\u0646\u0633\u062e \u0627\u0644\u0642\u062f\u064a\u0645\u0629.<\/li>\n\n\n\n<li><strong>\u062a\u064f\u0646\u0633\u0649 \u0628\u0639\u062f \u0627\u0644\u0639\u0631\u0636 \u0627\u0644\u0623\u0648\u0644:<\/strong> \u0646\u0627\u062f\u0631\u0627\u064b \u0645\u0627 \u064a\u062a\u0645 \u0627\u0644\u0631\u062c\u0648\u0639 \u0625\u0644\u064a\u0647\u0627 \u0628\u0639\u062f \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0625\u0637\u0644\u0627\u0642.<\/li>\n\n\n\n<li><strong>\u0644\u0627 \u062a\u062d\u0642\u0642 \u0646\u062a\u0627\u0626\u062c \u0645\u0644\u0645\u0648\u0633\u0629:<\/strong> \u062a\u0641\u0634\u0644 \u0641\u064a \u0642\u064a\u0627\u0633 \u0648\u062a\u062d\u0633\u064a\u0646 \u0645\u0633\u062a\u0648\u0649 <strong>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong> \u0648<strong>\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong> \u0628\u0634\u0643\u0644 \u0639\u0645\u0644\u064a.<\/li>\n<\/ul>\n\n\n\n<p>\u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a\u060c \u062a\u062a\u062d\u0648\u0644 <strong>\u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u0641\u064a \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0625\u0644\u0649 \u0645\u062c\u0631\u062f \u062a\u0648\u062b\u064a\u0642 \u0634\u0643\u0644\u064a \u0644\u0627\u062a\u0641\u0627\u0642 \u0627\u0644\u0641\u0631\u064a\u0642\u060c \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0645\u062d\u0631\u0643\u0627\u064b \u0642\u064a\u0627\u062f\u064a\u0627\u064b \u0644\u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0641\u0639\u0644\u064a.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0644\u0645\u0627\u0630\u0627 \u062a\u0641\u0634\u0644 \u0645\u062d\u0627\u0648\u0644\u0627\u062a \u0625\u0639\u0627\u062f\u0629 \u0631\u0633\u0645 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0627\u0644\u0635\u0641\u0631\u061f<\/h2>\n\n\n\n<p>\u0645\u0646 \u0646\u0627\u062d\u064a\u0629 \u0623\u062e\u0631\u0649\u060c \u0639\u0646\u062f\u0645\u0627 \u062a\u062a\u062e\u0630 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0642\u0631\u0627\u0631\u0627\u064b \u0628\u0640 <strong>\u062a\u0637\u0648\u064a\u0631 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong> \u0648\u062a\u062d\u0648\u064a\u0644\u0647\u0627 \u0625\u0644\u0649 \u0646\u0638\u0627\u0645 \u0639\u0645\u0644 \u064a\u0648\u0645\u064a\u060c \u062a\u0641\u062a\u0631\u0636 \u063a\u0627\u0644\u0628\u0627\u064b \u0623\u0646\u0647 \u064a\u062a\u0648\u062c\u0628 \u0639\u0644\u064a\u0647\u0627 <strong>\u0631\u0633\u0645 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u0645\u062c\u062f\u062f\u0627\u064b \u0648\u0625\u0639\u0627\u062f\u0629 \u0628\u0646\u0627\u0621 \u0643\u0644 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u0635\u0629 \u0627\u0644\u062c\u062f\u064a\u062f\u0629 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629.<\/p>\n\n\n\n<p>\u0648\u0628\u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u062d\u0627\u0644\u060c \u0647\u0630\u0627 \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636 \u064a\u062e\u0644\u0642 \u0635\u062f\u0645\u0629 \u0648\u0645\u0642\u0627\u0648\u0645\u0629 \u0634\u062f\u064a\u062f\u0629 \u0644\u062f\u0649 \u0641\u0631\u0642 \u0627\u0644\u0639\u0645\u0644:<\/p>\n\n\n\n<ul>\n<li><em>&#8220;\u0644\u0642\u062f \u0627\u0633\u062a\u062b\u0645\u0631\u0646\u0627 \u0623\u0634\u0647\u0631\u064b\u0627 \u0637\u0648\u064a\u0644\u0629 \u0641\u064a \u0628\u0646\u0627\u0621 \u0647\u0630\u0647 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u0628\u0627\u0644\u0641\u0639\u0644!&#8221;<\/em><\/li>\n\n\n\n<li><em>&#8220;\u0644\u064a\u0633 \u0644\u062f\u064a\u0646\u0627 \u0627\u0644\u0648\u0642\u062a \u0623\u0648 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0644\u0625\u0639\u0627\u062f\u0629 \u0625\u062f\u062e\u0627\u0644 \u0643\u0644 \u0634\u064a\u0621 \u0645\u0646 \u062c\u062f\u064a\u062f.&#8221;<\/em><\/li>\n\n\n\n<li><em>&#8220;\u0644\u0646 \u064a\u062a\u0642\u0628\u0644 \u0627\u0644\u0641\u0631\u064a\u0642 \u0641\u0643\u0631\u0629 \u0625\u0639\u0627\u062f\u0629 \u062a\u0646\u0641\u064a\u0630 \u0647\u0630\u0627 \u0627\u0644\u0639\u0645\u0644 \u0645\u062c\u062f\u062f\u0627\u064b.&#8221;<\/em><\/li>\n<\/ul>\n\n\n\n<p>\u0648\u0646\u062a\u064a\u062c\u0629 \u0644\u0647\u0630\u0647 \u0627\u0644\u0645\u062e\u0627\u0648\u0641\u060c \u064a\u062a\u0639\u0637\u0644 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a\u060c \u0644\u064a\u0633 \u0644\u0623\u0646 \u0627\u0644\u0641\u0643\u0631\u0629 \u063a\u064a\u0631 \u0645\u0641\u064a\u062f\u0629\u060c \u0628\u0644 \u0644\u0623\u0646 \u062d\u062c\u0645 \u0627\u0644\u062c\u0647\u062f \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u0644\u0646\u0642\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u064a\u0628\u062f\u0648 \u0643\u0628\u064a\u0631\u0627\u064b \u0648\u0645\u062c\u0647\u062f\u0627\u064b.<\/p>\n\n\n\n<p><strong>\u0648\u0644\u0643\u0646\u060c \u0641\u064a \u0627\u0644\u0645\u0642\u0627\u0628\u0644&#8230; \u0645\u0627\u0630\u0627 \u0644\u0648 \u0644\u0645 \u062a\u0643\u0646 \u0628\u062d\u0627\u062c\u0629 \u0644\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0628\u0646\u0627\u0621 \u0645\u0646 \u0627\u0644\u0623\u0633\u0627\u0633\u061f<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u062a\u062d\u0648\u064a\u0644 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0625\u0644\u0649 \u0646\u0638\u0627\u0645 \u062d\u0642\u064a\u0642\u064a \u0639\u0628\u0631 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/h2>\n\n\n\n<p>\u0648\u0647\u0646\u0627 \u064a\u0623\u062a\u064a \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0645\u062d\u0648\u0631\u064a \u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u0627\u0633\u062a\u064a\u0631\u0627\u062f \u0627\u0644\u062a\u0644\u0642\u0627\u0626\u064a \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u062a\u0642\u0646\u064a\u0627\u062a <strong>\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/strong>\u060c \u062d\u064a\u062b \u062a\u0644\u063a\u064a \u0623\u0643\u0628\u0631 \u0639\u0627\u0626\u0642 \u0628\u064a\u0646 <strong>\u0631\u0633\u0645 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u0648\u0625\u062f\u0627\u0631\u062a\u0647\u0627 \u0641\u0639\u0644\u064a\u0627\u064b.<\/p>\n\n\n\n<p>\u0641\u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0625\u0639\u0627\u062f\u0629 \u0643\u062a\u0627\u0628\u0629 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u064a\u062f\u0648\u064a\u0627\u064b\u060c \u064a\u0645\u0643\u0646\u0643 \u0628\u0628\u0633\u0627\u0637\u0629 \u0631\u0641\u0639 \u0627\u0644\u0645\u0644\u0641\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645\u062a\u0644\u0643\u0647\u0627 \u0628\u0627\u0644\u0641\u0639\u0644 \u2014 \u0633\u0648\u0627\u0621 \u0643\u0627\u0646\u062a \u0628\u0635\u064a\u063a\u0629 PPT\u060c \u0623\u0648 Word\u060c \u0623\u0648 Excel\u060c \u0623\u0648 PDF \u2014 \u0648\u062a\u062d\u0648\u064a\u0644\u0647\u0627 \u062a\u0644\u0642\u0627\u0626\u064a\u0627\u064b \u0625\u0644\u0649 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0645\u0646\u0638\u0645\u0629 \u0648\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0639\u062f\u064a\u0644.<\/p>\n\n\n\n<p>\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u0648\u0639\u0628\u0631 \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0645\u062f\u0645\u062c\u0629 \u0641\u064a \u0645\u0646\u0635\u0629 <strong>QuestionPro<\/strong>\u060c \u064a\u062a\u0645 \u0642\u0631\u0627\u0621\u0629 \u0648\u062b\u0627\u0626\u0642\u0643 \u0627\u0644\u062d\u0627\u0644\u064a\u0629\u060c \u0648\u062a\u0646\u0638\u064a\u0645\u0647\u0627\u060c \u0648\u062a\u062d\u0648\u064a\u0644\u0647\u0627 \u0625\u0644\u0649 \u0646\u0638\u0627\u0645 \u0645\u0631\u0646 \u064a\u062a\u0635\u0644 \u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0642\u064a\u0642\u064a\u0629.<\/p>\n\n\n\n<ul>\n<li><strong>\u0628\u062f\u0648\u0646 \u0625\u0639\u0627\u062f\u0629 \u0628\u0646\u0627\u0621.<\/strong><\/li>\n\n\n\n<li><strong>\u0628\u062f\u0648\u0646 \u0625\u0639\u0627\u062f\u0629 \u062a\u0646\u0633\u064a\u0642.<\/strong><\/li>\n\n\n\n<li><strong>\u0628\u062f\u0648\u0646 \u0636\u064a\u0627\u0639 \u0644\u0645\u062c\u0647\u0648\u062f\u0643 \u0627\u0644\u0633\u0627\u0628\u0642.<\/strong><\/li>\n\n\n\n<li><strong>\u0641\u0642\u0637 \u062a\u0641\u0639\u064a\u0644 \u0645\u0628\u0627\u0634\u0631.<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u0644\u0645\u0627\u0630\u0627 \u062a\u0639\u062f \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0633\u0627\u0628\u0642\u0629 \u0623\u0643\u062b\u0631 \u0642\u064a\u0645\u0629 \u0645\u0645\u0627 \u062a\u062a\u0648\u0642\u0639\u061f<\/h2>\n\n\n\n<p>\u0639\u0644\u0627\u0648\u0629 \u0639\u0644\u0649 \u0630\u0644\u0643\u060c \u062a\u062d\u062a\u0648\u064a \u0645\u0639\u0638\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0645\u062d\u0641\u0648\u0638\u0629 \u0623\u0648\u0641\u0644\u0627\u064a\u0646 \u0639\u0644\u0649 \u062c\u0645\u064a\u0639 \u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 <strong>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>:<\/p>\n\n\n\n<ol start=\"1\">\n<li><strong>\u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0645\u062d\u062f\u062f\u0629<\/strong> \u0639\u0628\u0631 \u0627\u0644\u062f\u0648\u0631\u0629 \u0627\u0644\u062d\u064a\u0627\u062a\u064a\u0629 \u0644\u0644\u0639\u0645\u064a\u0644.<\/li>\n\n\n\n<li><strong>\u062a\u0635\u0631\u0641\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 (Touchpoints)<\/strong>.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0645\u0644\u0643\u064a\u0629 \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629<\/strong>.<\/li>\n\n\n\n<li><strong>\u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0646\u0642\u0627\u0637 \u0627\u0644\u0623\u0644\u0645 (Pain Points)<\/strong> \u0648\u0641\u0631\u0635 \u0627\u0644\u062a\u062d\u0633\u064a\u0646.<\/li>\n\n\n\n<li><strong>\u0646\u062a\u0627\u0626\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062f\u0631\u0627\u0633\u0627\u062a \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>\u0648\u0628\u0646\u0627\u0621\u064b \u0639\u0644\u064a\u0647\u060c \u0641\u0625\u0646 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0644\u064a\u0633\u062a \u0641\u064a \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0623\u0648 \u0627\u0644\u0643\u0644\u0627\u0645 \u0627\u0644\u0645\u0643\u062a\u0648\u0628\u060c \u0628\u0644 \u0641\u064a \u0634\u0643\u0644 \u0627\u0644\u0645\u0644\u0641\u0627\u062a \u0641\u0642\u0637.<\/p>\n\n\n\n<p>\u0648\u0647\u0646\u0627 \u062a\u064f\u062c\u0633\u0631 \u062a\u0642\u0646\u064a\u0627\u062a <strong>\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/strong> \u0647\u0630\u0647 \u0627\u0644\u0641\u062c\u0648\u0629 \u0639\u0628\u0631 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0645\u062d\u062a\u0648\u0649 \u0645\u0644\u0641\u0627\u062a\u0643 \u0648\u062a\u062d\u0648\u064a\u0644\u0647 \u0625\u0644\u0649 \u0647\u064a\u0643\u0644 \u0645\u0646\u0638\u0645 \u0648\u062c\u0627\u0647\u0632 \u0644\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645. \u0627\u0639\u062a\u0628\u0631\u0647\u0627 \u0628\u0645\u062b\u0627\u0628\u0629 \u062a\u062d\u0648\u064a\u0644 &#8220;\u0627\u0644\u0645\u062e\u0637\u0637 \u0627\u0644\u0645\u0643\u062a\u0648\u0628 \u0639\u0644\u0649 \u0627\u0644\u0648\u0631\u0642&#8221; \u0625\u0644\u0649 &#8220;\u0645\u0646\u0638\u0648\u0645\u0629 \u0639\u0645\u0644 \u0641\u0639\u0644\u064a\u0629&#8221;.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u064a\u0632\u0627\u062a \u0646\u0642\u0644 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0625\u0644\u0649 \u0627\u0644\u0628\u064a\u0626\u0629 \u0627\u0644\u0631\u0642\u0645\u064a\u0629<\/h2>\n\n\n\n<p>\u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0645\u0627 \u0633\u0628\u0642\u060c \u0641\u0628\u0645\u062c\u0631\u062f \u062a\u062d\u0648\u064a\u0644\u0647\u0627 \u0625\u0644\u0649 \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u0642\u0645\u064a \u062f\u0627\u062e\u0644 \u0645\u0646\u0635\u0629 \u0625\u062f\u0627\u0631\u0629 <strong>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CX Platform)<\/strong>\u060c \u062a\u062a\u062d\u0648\u0644 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u0645\u0646 \u0645\u062c\u0631\u062f \u0635\u0648\u0631 \u062a\u0648\u0636\u064a\u062d\u064a\u0629 \u0625\u0644\u0649 \u0623\u062f\u0648\u0627\u062a \u0639\u0645\u0644 \u062d\u0642\u064a\u0642\u064a\u0629.<\/p>\n\n\n\n<p>\u0648\u0628\u0641\u0636\u0644 \u0647\u0630\u0627 \u0627\u0644\u062a\u062d\u0648\u0644\u060c \u0623\u0635\u0628\u062d \u0628\u0625\u0645\u0643\u0627\u0646\u0647\u0627 \u0627\u0644\u0622\u0646:<\/p>\n\n\n\n<ul>\n<li><strong>\u0627\u0644\u0631\u0628\u0637 \u0627\u0644\u0645\u0628\u0627\u0634\u0631 \u0645\u0639 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Voice of Customer).<\/strong><\/li>\n\n\n\n<li><strong>\u0631\u0628\u0637 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0636\u0627 (CSAT \/ NPS) \u0628\u0645\u0631\u0627\u062d\u0644 \u0645\u062d\u062f\u062f\u0629 \u0641\u064a \u0627\u0644\u0631\u062d\u0644\u0629.<\/strong><\/li>\n\n\n\n<li><strong>\u0643\u0634\u0641 \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0639\u062b\u0631 \u0648\u0623\u0633\u0628\u0627\u0628 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u0648\u0631 \u062d\u062f\u0648\u062b\u0647\u0627 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0641\u0639\u0644\u064a.<\/strong><\/li>\n\n\n\n<li><strong>\u0625\u062a\u0627\u062d\u0629 \u0627\u0644\u062a\u062d\u062f\u064a\u062b \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0641\u064a \u0623\u064a \u0648\u0642\u062a \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0627\u0644\u0645\u062a\u0628\u0627\u0639\u062f\u0629.<\/strong><\/li>\n\n\n\n<li><strong>\u062a\u0648\u0641\u064a\u0631 \u0645\u0631\u062c\u0639 \u0645\u0648\u062d\u062f \u0628\u064a\u0646 \u0642\u0637\u0627\u0639\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0633\u0648\u064a\u0642.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u0648\u0646\u062a\u064a\u062c\u0629 \u0644\u0630\u0644\u0643\u060c \u062a\u062a\u0648\u0642\u0641 <strong>\u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u0639\u0646 \u0643\u0648\u0646\u0647\u0627 \u0645\u062c\u0631\u062f \u0634\u0631\u064a\u062d\u0629 \u0639\u0631\u0636&#8230; \u0644\u062a\u0635\u0628\u062d \u0645\u062d\u0631\u0643\u0627\u064b \u0631\u0626\u064a\u0633\u064a\u0627\u064b \u0644\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u064a\u0648\u0645\u064a\u0629.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u062a\u0643\u0644\u0641\u0629 \u062a\u0631\u0643 \u0643\u0644 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u062d\u0628\u064a\u0633\u0629 \u0627\u0644\u0645\u062c\u0644\u062f\u0627\u062a<\/h2>\n\n\n\n<p>\u0639\u0644\u0649 \u0635\u0639\u064a\u062f \u0622\u062e\u0631\u060c \u062a\u0633\u062a\u0647\u064a\u0646 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0628\u062a\u0643\u0644\u0641\u0629 \u0627\u0644\u0641\u0631\u0635\u0629 \u0627\u0644\u0628\u062f\u064a\u0644\u0629 \u0644\u0639\u062f\u0645 \u0627\u0633\u062a\u063a\u0644\u0627\u0644 \u062e\u0631\u0627\u0626\u0637 \u0627\u0644\u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629 \u0644\u062f\u064a\u0647\u0645.<\/p>\n\n\n\n<p>\u0641\u0639\u0646\u062f\u0645\u0627 \u062a\u0628\u0642\u0649 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u0645\u0639\u0632\u0648\u0644\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0644\u0641\u0627\u062a:<\/p>\n\n\n\n<ul>\n<li>\u062a\u062a\u0644\u0627\u0634\u0649 \u0623\u0641\u0643\u0627\u0631 \u0648\u0645\u062e\u0631\u062c\u0627\u062a \u0648\u0631\u0634 \u0627\u0644\u0639\u0645\u0644 \u0645\u0639 \u0645\u0631\u0648\u0631 \u0627\u0644\u0648\u0642\u062a.<\/li>\n\n\n\n<li>\u062a\u0639\u0648\u062f \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0644\u0644\u0639\u0645\u0644 \u0628\u0634\u0643\u0644 \u0645\u0646\u0641\u0635\u0644 \u062f\u0648\u0646 \u062a\u0646\u0633\u064a\u0642.<\/li>\n\n\n\n<li>\u062a\u062a\u0643\u0631\u0631 \u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u062e\u062f\u0645\u0629 \u0646\u0641\u0633\u0647\u0627 \u0644\u0623\u0646\u0647\u0627 \u063a\u064a\u0631 \u0645\u062a\u062a\u0628\u0639\u0629.<\/li>\n\n\n\n<li>\u064a\u0641\u0634\u0644 \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0627\u0644\u062c\u062f\u062f \u0641\u064a \u0641\u0647\u0645 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0623\u0635\u0644\u064a\u0629.<\/li>\n\n\n\n<li>\u064a\u0635\u0628\u062d \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 <strong>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong> \u0642\u0627\u0626\u0645\u0627\u064b \u0639\u0644\u0649 \u0631\u062f\u0648\u062f \u0627\u0644\u0623\u0641\u0639\u0627\u0644 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0645\u0646\u0647\u062c\u064a.<\/li>\n<\/ul>\n\n\n\n<p>\u0628\u0627\u062e\u062a\u0635\u0627\u0631: <strong>\u062a\u0646\u0633\u0649 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0645\u0627 \u062a\u0639\u0644\u0645\u062a\u0647 \u0628\u0627\u0644\u0641\u0639\u0644.<\/strong><\/p>\n\n\n\n<p>\u0644\u0630\u0644\u0643\u060c \u0641\u0625\u0646 \u0646\u0642\u0644 \u0647\u0630\u0647 \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u0625\u0644\u0649 \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u0642\u0645\u064a \u064a\u062d\u0627\u0641\u0638 \u0639\u0644\u0649 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0624\u0633\u0633\u064a\u0629 \u0648\u064a\u0636\u0639\u0647\u0627 \u0645\u062c\u062f\u062f\u0627\u064b \u0642\u064a\u062f \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0648\u0627\u0644\u0639\u0645\u0644 \u0644\u062a\u0636\u0645\u0646 \u0627\u0631\u062a\u0641\u0627\u0639 \u0645\u0639\u062f\u0644\u0627\u062a <strong>\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u062d\u0644\u0648\u0644 \u0635\u064f\u0645\u0645\u062a \u0644\u0643\u0644 \u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0648\u0627\u0642\u0639 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062d\u0642\u064a\u0642\u064a<\/h2>\n\n\n\n<p>\u0645\u0646 \u0623\u0643\u0628\u0631 \u0627\u0644\u0645\u062e\u0627\u0648\u0641 \u0644\u062f\u0649 \u0641\u0631\u0642 \u0627\u0644\u0639\u0645\u0644: <em>&#8220;\u062e\u0631\u0627\u0626\u0637\u0646\u0627 \u063a\u064a\u0631 \u0645\u0631\u062a\u0628\u0629 \u0628\u0634\u0643\u0644 \u0642\u064a\u0627\u0633\u064a&#8230; \u0647\u0644 \u0633\u064a\u0646\u062c\u062d \u0627\u0644\u0646\u0638\u0627\u0645 \u0645\u0639\u0647\u0627\u061f&#8221;<\/em><\/p>\n\n\n\n<p><strong>\u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0647\u064a: \u0646\u0639\u0645\u060c \u0628\u0643\u0644 \u062a\u0623\u0643\u064a\u062f.<\/strong><\/p>\n\n\n\n<p>\u0641\u0642\u064e\u062f \u062a\u0645 \u062a\u0637\u0648\u064a\u0631 \u0645\u064a\u0632\u0629 \u0627\u0644\u0627\u0633\u062a\u064a\u0631\u0627\u062f \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0641\u064a <strong>QuestionPro<\/strong> \u0644\u064a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0648\u0627\u0642\u0639 \u0623\u0646 \u0643\u0644 <strong>\u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u062a\u062e\u062a\u0644\u0641 \u0639\u0646 \u0627\u0644\u0623\u062e\u0631\u0649:<\/p>\n\n\n\n<ul>\n<li>\u0628\u0639\u0636\u0647\u0627 \u064a\u0642\u062f\u0645\u0647\u0627 \u0628\u0634\u0643\u0644 \u0628\u0635\u0631\u064a \u0648\u0631\u0633\u0648\u0645\u0627\u062a.<\/li>\n\n\n\n<li>\u0628\u0639\u0636\u0647\u0627 \u064a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u062c\u062f\u0627\u0648\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0639\u0642\u062f\u0629.<\/li>\n\n\n\n<li>\u0628\u0639\u0636\u0647\u0627 \u064a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u062d \u0648\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0645\u0643\u062a\u0648\u0628\u0629.<\/li>\n\n\n\n<li>\u0648\u0628\u0639\u0636\u0647\u0627 \u064a\u062f\u0645\u062c \u0643\u0644 \u0647\u0630\u0647 \u0627\u0644\u0637\u0631\u0642 \u0645\u0639\u0627\u064b.<\/li>\n<\/ul>\n\n\n\n<p>\u0648\u0628\u0635\u0631\u0641 \u0627\u0644\u0646\u0638\u0631 \u0639\u0646 \u0647\u0630\u0627 \u0627\u0644\u062a\u0646\u0648\u0639\u060c \u064a\u0642\u0648\u0645 <strong>\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/strong> \u0628\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0628\u064a\u0646 \u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u0641\u064a\u062d\u062f\u062f \u0627\u0644\u0645\u0631\u0627\u062d\u0644\u060c \u0648\u0627\u0644\u062e\u0637\u0648\u0627\u062a\u060c \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0628\u0635\u0631\u0641 \u0627\u0644\u0646\u0638\u0631 \u0639\u0646 \u0627\u0644\u062a\u0646\u0633\u064a\u0642 \u2014 \u0645\u0645\u0627 \u064a\u0633\u0645\u062d \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0628\u0627\u0633\u062a\u064a\u0631\u0627\u062f \u0627\u0644\u0631\u062d\u0644\u0627\u062a \u0643\u0645\u0627 \u0647\u064a \u0641\u064a \u0627\u0644\u0648\u0627\u0642\u0639\u060c \u0648\u0644\u064a\u0633 \u0643\u0645\u0627 &#8220;\u0643\u0627\u0646 \u064a\u0646\u0628\u063a\u064a&#8221; \u0625\u0646\u0634\u0627\u0624\u0647\u0627.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u0646 \u0645\u062c\u0631\u062f \u0631\u0633\u0645 \u0631\u062d\u0644\u0629 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\u0644\u062a\u0637\u0648\u064a\u0631 \u0645\u0633\u062a\u0648\u0649 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u062e\u062f\u0645\u0629<\/h2>\n\n\n\n<p>\u0645\u0646 \u0646\u0627\u062d\u064a\u0629 \u0627\u0644\u0632\u0645\u0646\u064a\u0651\u0629\u060c \u0642\u062f \u062a\u0633\u062a\u063a\u0631\u0642 \u0631\u0642\u0645\u0646\u0629 <strong>\u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u064a\u062f\u0648\u064a\u0627\u064b \u0623\u0633\u0627\u0628\u064a\u0639 \u0637\u0648\u064a\u0644\u0629. \u0628\u064a\u0646\u0645\u0627 \u064a\u0642\u0644\u0635 \u0627\u0644\u0627\u0633\u062a\u064a\u0631\u0627\u062f \u0628\u0640 <strong>\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/strong> \u062a\u0644\u0643 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0625\u0644\u0649 \u062f\u0642\u0627\u0626\u0642 \u0645\u0639\u062f\u0648\u062f\u0629 \u2014 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feedback).<\/strong><\/li>\n\n\n\n<li><strong>\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062a\u062d\u0633\u064a\u0646\u0627\u062a \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629.<\/strong><\/li>\n\n\n\n<li><strong>\u0645\u0631\u0627\u0642\u0628\u0629 \u0648\u062a\u062a\u0628\u0639 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0639\u0644\u0649 \u0623\u0631\u0636 \u0627\u0644\u0648\u0627\u0642\u0639.<\/strong><\/li>\n<\/ol>\n\n\n\n<p>\u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0625\u0636\u0627\u0639\u0629 \u0627\u0644\u0648\u0642\u062a \u0641\u064a \u0625\u0639\u0627\u062f\u0629 \u0631\u0633\u0645 \u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a\u061b \u0641\u0627\u0644\u0633\u0631\u0639\u0629 \u0639\u0627\u0645\u0644 \u062d\u0627\u0633\u0645 \u0644\u0623\u0646 \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0627 \u062a\u0646\u062a\u0638\u0631 \u0627\u0644\u062c\u062f\u0627\u0648\u0644 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https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2026\/02\/image-1.jpeg 1040w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<ul>\n<li><strong>\u0645\u0646 \u0645\u062c\u0631\u062f \u0643\u062a\u0627\u0628\u0629 \u0648\u062a\u0648\u062b\u064a\u0642&#8230; \u0625\u0644\u0649 \u062a\u0648\u062c\u064a\u0647 \u0648\u0625\u062f\u0627\u0631\u0629 \u0641\u0639\u0644\u064a\u0629.<\/strong><\/li>\n\n\n\n<li><strong>\u0645\u0646 \u0627\u062a\u0641\u0627\u0642 \u0634\u0643\u0644\u064a&#8230; \u0625\u0644\u0649 \u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0648\u0645\u062a\u0627\u0628\u0639\u0629.<\/strong><\/li>\n\n\n\n<li><strong>\u0645\u0646 \u0631\u0624\u0649 \u0639\u0644\u0649 \u0648\u0631\u0642&#8230; \u0625\u0644\u0649 \u062a\u0646\u0641\u064a\u0630 \u0639\u0644\u0649 \u0623\u0631\u0636 \u0627\u0644\u0648\u0627\u0642\u0639.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u0648\u0628\u0646\u0627\u0621\u064b \u0639\u0644\u064a\u0647\u060c 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\u0627\u0644\u0635\u0641\u0631. \u0643\u0644 \u0645\u0627 \u062a\u062d\u062a\u0627\u062c\u0647 \u0647\u0648 \u0646\u0642\u0644 <strong>\u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u0642\u0645\u064a.<\/p>\n\n\n\n<p>\u0642\u0645 \u0628\u0631\u0641\u0639 \u0627\u0644\u0645\u0644\u0641\u0627\u062a\u060c \u0648\u062f\u0639 <strong>QuestionPro<\/strong> \u064a\u0639\u064a\u062f \u062a\u0631\u062a\u064a\u0628\u0647\u0627\u060c \u0648\u0627\u0628\u062f\u0623 \u0628\u0627\u0633\u062a\u0639\u0645\u0627\u0644\u0647\u0627 \u0643\u0645\u0627 \u0643\u0627\u0646 \u0645\u062e\u0635\u0635\u0627\u064b \u0644\u0647\u0627 \u0645\u0646\u0630 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u2014 \u0643\u0623\u062f\u0648\u0627\u062a \u062d\u0642\u064a\u0642\u064a\u0629 \u0644\u062a\u0637\u0648\u064a\u0631 <strong>\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u062e\u0637\u0629 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0648\u0627\u0644\u0642\u0627\u062f\u0645\u0629 (Product Roadmap)<\/h3>\n\n\n\n<ul>\n<li><strong>\u0627\u0644\u0645\u062a\u0627\u062d \u062d\u0627\u0644\u064a\u0627\u064b:<\/strong> \u0627\u0633\u062a\u064a\u0631\u0627\u062f <strong>\u062e\u0631\u064a\u0637\u0629 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u0627\u0644\u0645\u0639\u062a\u0645\u062f\u0629 \u0639\u0644\u0649 \u0645\u0644\u0641\u0627\u062a Excel \u0648PDF.<\/li>\n\n\n\n<li><strong>\u0642\u0631\u064a\u0628\u0627\u064b:<\/strong> \u062f\u0639\u0645 \u0645\u0644\u0641\u0627\u062a \u0627\u0644\u0639\u0631\u0648\u0636 \u0627\u0644\u062a\u0642\u062f\u064a\u0645\u064a\u0629 PowerPoint.<\/li>\n\n\n\n<li><strong>\u0642\u0631\u064a\u0628\u0627\u064b:<\/strong> \u0631\u0641\u0639 \u0645\u062c\u0645\u0648\u0639\u0629 \u062e\u0631\u0627\u0626\u0637 \u062f\u0641\u0639\u0629 \u0648\u0627\u062d\u062f\u0629 \u0639\u0628\u0631 \u0645\u0644\u0641 \u0645\u0636\u063a\u0648\u0637 (ZIP) \u2014 \u0627\u0633\u062a\u064a\u0631\u0627\u062f \u0645\u0626\u0627\u062a \u0627\u0644\u062e\u0631\u0627\u0626\u0637 \u0641\u064a \u0648\u0642\u062a \u0648\u0627\u062d\u062f.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a:<\/strong> \u0627\u0644\u0645\u0632\u0627\u0645\u0646\u0629 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0639 \u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u0645\u062b\u0644 Miro \u0648Mural.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u0643\u064a\u0641 \u062a\u062d\u0648\u0644 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