{"id":361660,"date":"2022-06-20T02:38:56","date_gmt":"2022-06-20T09:38:56","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=361660"},"modified":"2022-06-20T02:38:56","modified_gmt":"2022-06-20T09:38:56","slug":"customer-survey-program","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/","title":{"rendered":"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621"},"content":{"rendered":"

\u060c \u062a\u0639\u062f \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0645\u0631\u064b\u0627 \u062d\u064a\u0648\u064a\u064b\u0627 \u0644\u0646\u062c\u0627\u062d \u0623\u064a \u0639\u0644\u0627\u0645\u0629 \u062a\u062c\u0627\u0631\u064a\u0629. \u0625\u0646\u0647 \u064a\u062a\u064a\u062d \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0645\u0639\u0631\u0641\u0629 \u0645\u062f\u0649 \u062c\u0648\u062f\u0629 \u0623\u062f\u0627\u0621 \u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645 \u060c \u0648\u0627\u0644\u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u0625\u062c\u0631\u0627\u0624\u0647\u0627 \u0644\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0648\u0648\u0636\u0639 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062c\u062f\u064a\u062f\u0629 \u0644\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u060c \u0648\u062a\u0639\u0632\u064a\u0632 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0648\u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 <\/span>\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span><\/a>.<\/span><\/p>\n

\u0645\u0627 \u0647\u0648 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f<\/span><\/h2>\n

\u064a\u0641\u0636\u0644 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062c\u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0642\u0628\u0644 \u0645\u0639\u0638\u0645 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a. \u064a\u0645\u0643\u0646 \u0625\u062c\u0631\u0627\u0621 \u0647\u0630\u0647 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0625\u0645\u0627 \u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u0639\u062f \u0625\u062c\u0631\u0627\u0621 \u0639\u0645\u0644\u064a\u0629 \u0634\u0631\u0627\u0621 \u0623\u0648 \u0633\u0646\u0648\u064a\u064b\u0627 \u060c \u0645\u0631\u062a\u064a\u0646 \u0641\u064a \u0627\u0644\u0633\u0646\u0629 \u060c \u0648\u0645\u0627 \u0625\u0644\u0649 \u0630\u0644\u0643. \u0647\u0630\u0627 \u064a\u0639\u062a\u0645\u062f \u0628\u0627\u0644\u0643\u0627\u0645\u0644 \u0639\u0644\u0649 \u062a\u0631\u0643\u064a\u0632 \u062f\u0631\u0627\u0633\u062a\u0643 \u0648\u0645\u0627 \u062a\u0623\u0645\u0644 \u0641\u064a \u062a\u062d\u0642\u064a\u0642\u0647. \u064a\u0645\u0643\u0646 \u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0645\u0633\u062d \u0627\u0644\u062c\u064a\u062f \u0623\u0646 \u064a\u0633\u0627\u0639\u062f \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0623\u062f\u0627\u0621 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a <\/span>\u0648\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span><\/a>. \u062f\u0639\u0648\u0646\u0627 \u0646\u0644\u0642\u064a \u0646\u0638\u0631\u0629 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0641\u0639\u0627\u0644 \u0644\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646.<\/span><\/p>\n

\u0625\u0637\u0627\u0631 \u0639\u0645\u0644 \u0644\u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621<\/span><\/h3>\n

\u0627\u0644\u0622\u0646 \u0628\u0639\u062f \u0623\u0646 \u0639\u0644\u0645\u0646\u0627 \u0628\u0623\u0647\u0645\u064a\u0629 \u0648\u062c\u0648\u062f \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0644\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u060c \u062f\u0639\u0646\u0627 \u0646\u0644\u0642\u064a \u0646\u0638\u0631\u0629 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u0628\u062f\u0621 \u0641\u064a \u0628\u0646\u0627\u0621 \u0648\u0627\u062d\u062f. \u062a\u0630\u0643\u0631 \u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0623\u0648 \u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u0627\u0644\u0633\u0628\u0639 \u0639\u0646\u062f \u0627\u0644\u0634\u0631\u0648\u0639 \u0641\u064a \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0645\u0633\u062d \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n

1. \u0627\u062c\u0639\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0642\u0635\u064a\u0631\u0629 \u0648\u0628\u0633\u064a\u0637\u0629<\/span><\/h4>\n

\u0635\u0645\u0645 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0644\u062c\u0639\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0633\u0647\u0644\u0629 \u0648\u0633\u0631\u064a\u0639\u0629 \u0644\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646. \u062a\u0639\u062a\u0628\u0631 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0637\u0648\u064a\u0644\u0629 \u0627\u0644\u062a\u064a \u062a\u062d\u062a\u0648\u064a \u0639\u0644\u0649 \u0643\u0645\u064a\u0627\u062a \u0647\u0627\u0626\u0644\u0629 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0646\u0635\u064a\u0629 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 \u0628\u0645\u062b\u0627\u0628\u0629 \u0631\u0641\u0636 \u0643\u0628\u064a\u0631! \u0625\u0630\u0627 \u0642\u0645\u062a \u0628\u0630\u0644\u0643 \u060c \u0641\u0627\u0633\u062a\u0639\u062f \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u0639\u062f\u0644\u0627\u062a \u0645\u0646\u062e\u0641\u0636\u0629 \u0644\u0625\u0643\u0645\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629. \u064a\u062c\u0628 \u0623\u0644\u0627 \u064a\u062a\u062c\u0627\u0648\u0632 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062b\u0627\u0644\u064a \u0639\u0634\u0631\u0629 \u0623\u0633\u0626\u0644\u0629 \u060c \u0648\u064a\u062c\u0628 \u0623\u0644\u0627 \u064a\u0632\u064a\u062f \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u0642\u0635\u0649 \u0644\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 \u0639\u0646 2. \u0641\u064a \u062d\u064a\u0646 \u0623\u0646 \u0647\u0630\u0627 \u0642\u062f \u064a\u062e\u062a\u0644\u0641 \u0645\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u060c \u0641\u0625\u0646 \u062a\u0630\u0643\u0631 \u0647\u0630\u0647 \u0627\u0644\u0646\u0633\u0628\u0629 \u0633\u064a\u0633\u0627\u0639\u062f\u0643 \u0641\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0623\u0642\u0635\u0649 \u0639\u062f\u062f \u0645\u0646 \u0627\u0644\u0631\u062f\u0648\u062f \u0639\u0644\u0649 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0643 .<\/span><\/p>\n

2. \u062a\u0636\u0645\u064a\u0646 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a<\/span><\/h4>\n

\u062a\u0648\u0641\u0631 \u0645\u0646\u0635\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0645\u062b\u0644 QuestionPro \u062e\u064a\u0627\u0631\u064b\u0627 \u0641\u064a \u0627\u0644\u0623\u062f\u0627\u0629 \u0644\u062a\u0636\u0645\u064a\u0646 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0623\u0648 \u0639\u0644\u0649 \u0627\u0644\u0623\u0642\u0644 \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0623\u0648\u0644 \u0641\u064a \u0627\u0644\u062f\u0639\u0648\u0629. \u064a\u0641\u0636\u0644 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0639\u062f\u0645 \u0627\u0644\u0627\u0636\u0637\u0631\u0627\u0631 \u0625\u0644\u0649 \u0627\u0644\u0627\u0646\u062a\u0642\u0627\u0644 \u0625\u0644\u0649 \u0645\u0648\u0627\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0623\u0648 \u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0627\u0644\u0623\u062e\u0631\u0649 \u0644\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a. \u0625\u0630\u0627 \u0643\u0627\u0646 \u0628\u0625\u0645\u0643\u0627\u0646\u0643 \u062a\u0636\u0645\u064a\u0646 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u060c \u0641\u0633\u064a\u0624\u062f\u064a \u0630\u0644\u0643 \u0625\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0645\u0639\u062f\u0644\u0627\u062a \u0625\u0643\u0645\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646. \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u0646\u0647\u064a \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u0648\u0646 \u0627\u0644\u0630\u064a\u0646 \u0623\u062c\u0627\u0628\u0648\u0627 \u0639\u0644\u0649 \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0623\u0648\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0628\u0623\u0643\u0645\u0644\u0647. \u064a\u0624\u062f\u064a \u062a\u0636\u0645\u064a\u0646 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0623\u064a\u0636\u064b\u0627 \u0625\u0644\u0649 \u0627\u0644\u062a\u062e\u0641\u064a\u0641 \u0645\u0646 \u0645\u062e\u0627\u0648\u0641 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0623\u0646 \u0627\u0644\u0645\u0635\u062f\u0627\u0642\u064a\u0629 \u0648\u0627\u0644\u0623\u0645\u0627\u0646.<\/span><\/p>\n

3. \u062a\u062e\u0635\u064a\u0635 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0643<\/span><\/h4>\n

\u0645\u0646 \u0627\u0644\u062c\u064a\u062f \u062a\u062e\u0635\u064a\u0635 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0644\u062a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0623\u0644\u0648\u0627\u0646 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0645\u0648\u0636\u0648\u0639\u0627\u062a\u0647\u0627 \u0648\u0644\u063a\u062a\u0647\u0627 \u0648\u0634\u0639\u0627\u0631\u0643. \u062a\u062a\u0645\u062a\u0639 \u0645\u062b\u0644 \u0647\u0630\u0647 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0645\u0639\u062f\u0644\u0627\u062a \u0625\u062a\u0645\u0627\u0645 \u0623\u0641\u0636\u0644 \u0628\u0633\u0628\u0628 \u0627\u0633\u062a\u062f\u0639\u0627\u0621 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u060c \u0648\u064a\u062b\u0642 \u0628\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0633\u0647\u0648\u0644\u0629. \u0641\u0627\u0626\u062f\u0629 \u0623\u062e\u0631\u0649 \u0645\u0647\u0645\u0629 \u0644\u062a\u062e\u0635\u064a\u0635 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0647\u064a \u0625\u0631\u0633\u0627\u0644 \u0625\u0635\u062f\u0627\u0631\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629 \u0625\u0644\u0649 \u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0627\u0644\u0645\u062c\u0632\u0623\u0629. \u064a\u0645\u0643\u0646\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0645\u0646 \u0627\u062e\u062a\u0628\u0627\u0631\u0627\u062a A \/ B \u0647\u0630\u0647 \u0644\u0623\u064a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629.<\/span><\/p>\n

4. \u0627\u062c\u0639\u0644 \u062f\u0639\u0648\u0627\u062a\u0643 \u062e\u0627\u0635\u0629<\/span><\/h4>\n

\u0639\u0646\u062f \u0625\u0631\u0633\u0627\u0644 <\/span>\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span><\/a>\u060c \u062a\u0623\u0643\u062f \u0645\u0646 \u062a\u062e\u0635\u064a\u0635\u0647\u0627 \u0648\u0644\u062f\u064a\u0643 \u062a\u0635\u0645\u064a\u0645 \u0648\u0645\u062d\u062a\u0648\u0649 \u062c\u064a\u062f\u0627\u0646 \u0644\u062a\u0639\u0632\u064a\u0632 \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0641\u062a\u062d. \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u0648\u0646 \u0627\u0644\u0630\u064a\u0646 \u0633\u064a\u0641\u062a\u062d\u0648\u0646 \u0628\u0631\u064a\u062f\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0633\u0648\u0641 \u064a\u062c\u064a\u0628\u0648\u0646 \u0639\u0644\u0649 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a\u0643. \u0644\u062a\u062d\u0642\u064a\u0642 \u0630\u0644\u0643 \u060c \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0644\u0641\u062a \u0627\u0646\u062a\u0628\u0627\u0647\u0647\u0645 \u0648\u0645\u0646\u062d\u0647\u0645 \u0633\u0628\u0628\u064b\u0627 \u0644\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0644\u0649 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0643.<\/span><\/p>\n

5. \u0627\u062a\u062e\u0627\u0630 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0641\u0648\u0631\u064a\u0629<\/span><\/h4>\n

\u0633\u064a\u0642\u062f\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0635\u0627\u062f\u0642\u0629 \u0648\u0635\u0631\u064a\u062d\u0629 \u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0643. \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0627\u0644\u062a\u0635\u0631\u0641 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0647\u0630\u0647 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0625\u062d\u062f\u0627\u062b \u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0633\u0631\u064a\u0639\u0629 \u0641\u064a \u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0639\u0645\u0644\u0627\u0626\u0643. \u0645\u0639\u0638\u0645 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0645\u0630\u0646\u0628\u0629 \u0628\u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0648\u0644\u0643\u0646 \u0644\u0627 \u062a\u0633\u062a\u062e\u062f\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u062f\u064a\u062f \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646\u0647\u0627. \u064a\u0639\u062f \u0627\u0644\u062c\u0644\u0648\u0633 \u0641\u064a \u0648\u0636\u0639 \u0627\u0644\u062e\u0645\u0648\u0644 \u0639\u0644\u0649 \u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0633\u0648\u0623 \u0645\u0646 \u0639\u062f\u0645 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a. \u0643\u0644\u0645\u0627 \u0623\u0633\u0631\u0639\u062a \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u060c \u0632\u0627\u062f \u062a\u0642\u062f\u064a\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629. \u064a\u0645\u0643\u0646\u0643 \u062f\u0627\u0626\u0645\u064b\u0627 \u062a\u062c\u0645\u064a\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u062b\u0644\u0627\u062b \u0641\u0626\u0627\u062a \u060c \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0625\u0644\u062d\u0627\u062d \u0648\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639\u0647\u0627 \u0623\u0648 \u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627. \u062a\u0623\u0643\u062f \u0645\u0646 \u062d\u0635\u0648\u0644\u0643 \u0639\u0644\u0649 \u0627\u0644\u062f\u0639\u0645 \u0648\u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0648\u0633\u062f \u0627\u0644\u0641\u062c\u0648\u0627\u062a.<\/span><\/p>\n

6. \u0627\u0644\u062a\u0635\u0641\u064a\u0629 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0623\u0639\u0645\u0642<\/span><\/h4>\n

\u0633\u064a\u0645\u0646\u062d\u0643 \u062a\u0635\u0641\u064a\u0629 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0631\u0624\u0649 \u062a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0644\u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0648\u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u0643. \u0639\u0645\u0644\u0627\u0624\u0643 \u0641\u0631\u064a\u062f\u0648\u0646 \u061b \u064a\u0646\u062a\u0645\u0648\u0646 \u0625\u0644\u0649 \u0645\u0646\u0627\u0637\u0642 \u0645\u062e\u062a\u0644\u0641\u0629 \u061b \u0644\u062f\u064a\u0647\u0645 \u0623\u0630\u0648\u0627\u0642 \u0645\u062e\u062a\u0644\u0641\u0629 \u060c \u0648\u0623\u0643\u062b\u0631 \u0645\u0646 \u0630\u0644\u0643 \u0628\u0643\u062b\u064a\u0631. \u0627\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0647 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0644\u0644\u0643\u0634\u0641 \u0639\u0646 \u0627\u0644\u0623\u0646\u0645\u0627\u0637 \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0644\u0635\u0627\u0644\u062d\u0643.\u0627\u0633\u062a\u062e\u062f\u0627\u0645 <\/span>QuestionPro CX<\/span><\/a> \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0645\u0644\u064a\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u0643\u0631\u0629 \u0631\u0627\u0626\u0639\u0629. \u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0645\u062d\u062f\u062f\u0629 \u0648\u0627\u0633\u062a\u062e\u062f\u0645\u0647\u0627 \u0644\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0621\u0627\u062a. \u064a\u0645\u0643\u0646\u0643 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f \u0644\u0645\u0639\u0631\u0641\u0629 \u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0646\u0627\u0633\u0628 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0645\u0624\u0633\u0633\u062a\u0643.<\/span><\/p>\n

7. \u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0634\u0643\u0644 \u0635\u062d\u064a\u062d<\/span><\/h4>\n

\u0644\u0627 \u064a\u062a\u0639\u0644\u0642 \u0647\u0630\u0627 \u0641\u0642\u0637 \u0628\u0627\u0644\u0648\u0642\u062a \u0648\u0627\u0644\u064a\u0648\u0645 \u0645\u0646 \u0627\u0644\u0623\u0633\u0628\u0648\u0639. \u0648\u063a\u0646\u064a \u0639\u0646 \u0627\u0644\u0642\u0648\u0644 \u060c \u0623\u0646 \u0647\u0630\u0627 \u0645\u0647\u0645 \u0644\u0644\u063a\u0627\u064a\u0629. \u0625\u0630\u0627 \u0623\u0631\u0633\u0644\u062a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u062e\u0637\u0623 \u060c \u0641\u0644\u0646 \u062a\u062d\u0635\u0644 \u0639\u0644\u0649 \u0631\u062f\u0648\u062f \u0623\u0648 \u0644\u0627 \u062a\u062d\u0635\u0644 \u0639\u0644\u0649 \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0630\u064a \u062a\u062a\u0648\u0642\u0639\u0647.<\/span><\/p>\n

\u062a\u0630\u0643\u0631 \u062a\u0642\u0633\u064a\u0645 \u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0648\u0625\u0631\u0633\u0627\u0644\u0647\u0627 \u0639\u0644\u0649 \u062f\u0641\u0639\u0627\u062a \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062c\u062f\u064a\u062f\u0629 \u0645\u0639 \u0643\u0644 \u062f\u0648\u0631\u0629 \u0645\u0633\u062d. \u0633\u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0623\u064a\u0636\u064b\u0627 \u0641\u064a \u062a\u062d\u0644\u064a\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0639\u0645\u064a\u0642\u0629.<\/span><\/p>\n

\u0647\u0630\u0647 \u0647\u064a \u0623\u0647\u0645 7 \u0646\u0635\u0627\u0626\u062d \u0633\u0627\u0639\u062f\u062a\u0646\u0627 \u0641\u064a \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0646\u0627 \u0628\u0646\u062c\u0627\u062d. \u064a\u0645\u0643\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0647\u0630\u0647 \u0645\u0646 \u062e\u0644\u0627\u0644 QuestionPro CX \u0645\u0646\u0635\u0629\u064a\u0645\u0643\u0646\u0643 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a \u0644\u062a\u0631\u0649 \u0628\u0646\u0641\u0633\u0643.<\/span><\/p>\n

\u064a\u0642\u062f\u0645 QuestionPro \u0628\u0639\u0636\u064b\u0627 \u0645\u0646 \u0623\u0643\u062b\u0631 \u0623\u062f\u0648\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u0642\u062f\u0645\u064b\u0627 \u0627\u0644\u0645\u062a\u0627\u062d\u0629.<\/b> \u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u064a\u0645\u0629 \u062d\u0648\u0644 \u0623\u0641\u0643\u0627\u0631 \u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u0645\u0634\u0627\u0639\u0631\u0647\u0645 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u0646\u0627\u0645\u062c QuestionPro CX \u0627\u0644\u064a\u0648\u0645.<\/span><\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

\u060c \u062a\u0639\u062f \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0645\u0631\u064b\u0627 \u062d\u064a\u0648\u064a\u064b\u0627 \u0644\u0646\u062c\u0627\u062d \u0623\u064a \u0639\u0644\u0627\u0645\u0629 \u062a\u062c\u0627\u0631\u064a\u0629. \u0625\u0646\u0647 \u064a\u062a\u064a\u062d \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0645\u0639\u0631\u0641\u0629 \u0645\u062f\u0649 \u062c\u0648\u062f\u0629 \u0623\u062f\u0627\u0621 \u0645\u0628\u0627\u062f\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 […]<\/p>\n","protected":false},"author":39,"featured_media":395371,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[228],"tags":[],"yoast_head":"\n\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 | QuestionPro<\/title>\n<meta name=\"description\" content=\"\u0642\u0645 \u0628\u062a\u0634\u063a\u064a\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0628\u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0633\u0628\u0639 \u0627\u0644\u0633\u0647\u0644\u0629 \u0628\u0646\u062c\u0627\u062d. \u062a\u0630\u0643\u0631 \u0647\u0630\u0647 \u0627\u0644\u0646\u0635\u0627\u0626\u062d \u0627\u0644\u0645\u0641\u064a\u062f\u0629 \u0648\u0627\u0633\u062a\u0641\u062f \u0625\u0644\u0649 \u0623\u0642\u0635\u0649 \u062d\u062f \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0648\u0642\u0645 \u0628\u0632\u064a\u0627\u062f\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"\u0642\u0645 \u0628\u062a\u0634\u063a\u064a\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0628\u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0633\u0628\u0639 \u0627\u0644\u0633\u0647\u0644\u0629 \u0628\u0646\u062c\u0627\u062d. \u062a\u0630\u0643\u0631 \u0647\u0630\u0647 \u0627\u0644\u0646\u0635\u0627\u0626\u062d \u0627\u0644\u0645\u0641\u064a\u062f\u0629 \u0648\u0627\u0633\u062a\u0641\u062f \u0625\u0644\u0649 \u0623\u0642\u0635\u0649 \u062d\u062f \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0648\u0642\u0645 \u0628\u0632\u064a\u0627\u062f\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-20T09:38:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/08\/types-of-customer-experience-management-surveys-nps-ces-and-csat-questionpro.png\" \/>\n\t<meta property=\"og:image:width\" content=\"992\" \/>\n\t<meta property=\"og:image:height\" content=\"594\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Musaddiq Shaikh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"\u0643\u064f\u062a\u0628 \u0628\u0648\u0627\u0633\u0637\u0629\" \/>\n\t<meta name=\"twitter:data1\" content=\"Musaddiq Shaikh\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u0648\u0642\u062a \u0627\u0644\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u064f\u0642\u062f\u0651\u0631\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 \u062f\u0642\u0627\u0626\u0642\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/\"},\"author\":{\"name\":\"Musaddiq Shaikh\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/58075732d9741f09be0dd781df06057c\"},\"headline\":\"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621\",\"datePublished\":\"2022-06-20T09:38:56+00:00\",\"dateModified\":\"2022-06-20T09:38:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/\"},\"wordCount\":12,\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#organization\"},\"articleSection\":[\"\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0632\u0628\u0648\u0646\"],\"inLanguage\":\"ar\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/\",\"name\":\"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#website\"},\"datePublished\":\"2022-06-20T09:38:56+00:00\",\"dateModified\":\"2022-06-20T09:38:56+00:00\",\"description\":\"\u0642\u0645 \u0628\u062a\u0634\u063a\u064a\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0628\u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0633\u0628\u0639 \u0627\u0644\u0633\u0647\u0644\u0629 \u0628\u0646\u062c\u0627\u062d. \u062a\u0630\u0643\u0631 \u0647\u0630\u0647 \u0627\u0644\u0646\u0635\u0627\u0626\u062d \u0627\u0644\u0645\u0641\u064a\u062f\u0629 \u0648\u0627\u0633\u062a\u0641\u062f \u0625\u0644\u0649 \u0623\u0642\u0635\u0649 \u062d\u062f \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0648\u0642\u0645 \u0628\u0632\u064a\u0627\u062f\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645\",\"breadcrumb\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/#breadcrumb\"},\"inLanguage\":\"ar\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0628\u064a\u062a\",\"item\":\"https:\/\/www.questionpro.com\/blog\/ar\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0632\u0628\u0648\u0646\",\"item\":\"https:\/\/www.questionpro.com\/blog\/ar\/category\/%d8%aa%d8%ac%d8%b1%d8%a8%d8%a9-%d8%a7%d9%84%d8%b2%d8%a8%d9%88%d9%86\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#website\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.questionpro.com\/blog\/ar\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ar\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/58075732d9741f09be0dd781df06057c\",\"name\":\"Musaddiq Shaikh\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ar\",\"@id\":\"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/18abe6f6a76f5ea785fffabaa200fec3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/18abe6f6a76f5ea785fffabaa200fec3?s=96&d=mm&r=g\",\"caption\":\"Musaddiq Shaikh\"},\"url\":\"https:\/\/www.questionpro.com\/blog\/ar\/author\/musaddiq\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 | QuestionPro","description":"\u0642\u0645 \u0628\u062a\u0634\u063a\u064a\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0628\u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0633\u0628\u0639 \u0627\u0644\u0633\u0647\u0644\u0629 \u0628\u0646\u062c\u0627\u062d. \u062a\u0630\u0643\u0631 \u0647\u0630\u0647 \u0627\u0644\u0646\u0635\u0627\u0626\u062d \u0627\u0644\u0645\u0641\u064a\u062f\u0629 \u0648\u0627\u0633\u062a\u0641\u062f \u0625\u0644\u0649 \u0623\u0642\u0635\u0649 \u062d\u062f \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0648\u0642\u0645 \u0628\u0632\u064a\u0627\u062f\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/","og_locale":"ar_AR","og_type":"article","og_title":"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 | QuestionPro","og_description":"\u0642\u0645 \u0628\u062a\u0634\u063a\u064a\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0628\u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0633\u0628\u0639 \u0627\u0644\u0633\u0647\u0644\u0629 \u0628\u0646\u062c\u0627\u062d. \u062a\u0630\u0643\u0631 \u0647\u0630\u0647 \u0627\u0644\u0646\u0635\u0627\u0626\u062d \u0627\u0644\u0645\u0641\u064a\u062f\u0629 \u0648\u0627\u0633\u062a\u0641\u062f \u0625\u0644\u0649 \u0623\u0642\u0635\u0649 \u062d\u062f \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0648\u0642\u0645 \u0628\u0632\u064a\u0627\u062f\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645","og_url":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2022-06-20T09:38:56+00:00","og_image":[{"width":992,"height":594,"url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/08\/types-of-customer-experience-management-surveys-nps-ces-and-csat-questionpro.png","type":"image\/png"}],"author":"Musaddiq Shaikh","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"\u0643\u064f\u062a\u0628 \u0628\u0648\u0627\u0633\u0637\u0629":"Musaddiq Shaikh","\u0648\u0642\u062a \u0627\u0644\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u064f\u0642\u062f\u0651\u0631":"3 \u062f\u0642\u0627\u0626\u0642"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/#article","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/"},"author":{"name":"Musaddiq Shaikh","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/58075732d9741f09be0dd781df06057c"},"headline":"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621","datePublished":"2022-06-20T09:38:56+00:00","dateModified":"2022-06-20T09:38:56+00:00","mainEntityOfPage":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/"},"wordCount":12,"publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/#organization"},"articleSection":["\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0632\u0628\u0648\u0646"],"inLanguage":"ar"},{"@type":"WebPage","@id":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/","url":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/","name":"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 | QuestionPro","isPartOf":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/#website"},"datePublished":"2022-06-20T09:38:56+00:00","dateModified":"2022-06-20T09:38:56+00:00","description":"\u0642\u0645 \u0628\u062a\u0634\u063a\u064a\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0628\u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0633\u0628\u0639 \u0627\u0644\u0633\u0647\u0644\u0629 \u0628\u0646\u062c\u0627\u062d. \u062a\u0630\u0643\u0631 \u0647\u0630\u0647 \u0627\u0644\u0646\u0635\u0627\u0626\u062d \u0627\u0644\u0645\u0641\u064a\u062f\u0629 \u0648\u0627\u0633\u062a\u0641\u062f \u0625\u0644\u0649 \u0623\u0642\u0635\u0649 \u062d\u062f \u0645\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0648\u0642\u0645 \u0628\u0632\u064a\u0627\u062f\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645","breadcrumb":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/#breadcrumb"},"inLanguage":"ar","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.questionpro.com\/blog\/ar\/customer-survey-program\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0628\u064a\u062a","item":"https:\/\/www.questionpro.com\/blog\/ar\/"},{"@type":"ListItem","position":2,"name":"\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0632\u0628\u0648\u0646","item":"https:\/\/www.questionpro.com\/blog\/ar\/category\/%d8%aa%d8%ac%d8%b1%d8%a8%d8%a9-%d8%a7%d9%84%d8%b2%d8%a8%d9%88%d9%86\/"},{"@type":"ListItem","position":3,"name":"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0628\u064a\u0627\u0646 \u0645\u0645\u062a\u0627\u0632 \u0644\u0644\u0639\u0645\u0644\u0627\u0621"}]},{"@type":"WebSite","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#website","url":"https:\/\/www.questionpro.com\/blog\/ar\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.questionpro.com\/blog\/ar\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"ar"},{"@type":"Organization","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#organization","name":"QuestionPro","url":"https:\/\/www.questionpro.com\/blog\/ar\/","logo":{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/logo\/image\/","url":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/58075732d9741f09be0dd781df06057c","name":"Musaddiq Shaikh","image":{"@type":"ImageObject","inLanguage":"ar","@id":"https:\/\/www.questionpro.com\/blog\/ar\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/18abe6f6a76f5ea785fffabaa200fec3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/18abe6f6a76f5ea785fffabaa200fec3?s=96&d=mm&r=g","caption":"Musaddiq Shaikh"},"url":"https:\/\/www.questionpro.com\/blog\/ar\/author\/musaddiq\/"}]}},"featured_image_src":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/08\/types-of-customer-experience-management-surveys-nps-ces-and-csat-questionpro.png","featured_image_src_square":"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2020\/08\/types-of-customer-experience-management-surveys-nps-ces-and-csat-questionpro.png","author_info":{"display_name":"Musaddiq Shaikh","author_link":"https:\/\/www.questionpro.com\/blog\/ar\/author\/musaddiq\/"},"_links":{"self":[{"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/posts\/361660"}],"collection":[{"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/comments?post=361660"}],"version-history":[{"count":0,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/posts\/361660\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/media\/395371"}],"wp:attachment":[{"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/media?parent=361660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/categories?post=361660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.questionpro.com\/blog\/ar\/wp-json\/wp\/v2\/tags?post=361660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}