\u0645\u0627 \u0647\u064a \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u061f<\/strong><\/h2>\n\u062a\u0639\u0646\u0649 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0645\u0648\u0627\u0621\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0634\u0631\u0643\u0629 \u0645\u0639 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c<\/a> \u0623\u064a \u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0628\u0645\u0627 \u064a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u0637\u0648\u0627\u0644 \u0641\u062a\u0631\u0629 \u062a\u0648\u0627\u062c\u062f\u0647 \u0643\u0639\u0645\u064a\u0644 \u0646\u0634\u0637\u060c \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u0644\u062d\u0638\u0629 \u062a\u0639\u0631\u0641\u0647 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0629 \u0648\u062d\u062a\u0649 \u0645\u063a\u0627\u062f\u0631\u062a\u0647.<\/p>\n\u064a\u0645\u0643\u0646 \u062a\u0646\u0641\u064a\u0630 \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0628\u0637\u0631\u064a\u0642\u0629 \u0627\u0633\u062a\u0628\u0627\u0642\u064a\u0629<\/strong> \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0645\u0648\u0642\u0639\u0647\u0645 \u0641\u064a \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0623\u0648 \u062a\u0641\u0627\u0639\u0644\u064a\u0629<\/strong> \u0627\u0633\u062a\u0646\u0627\u062f\u064b\u0627 \u0625\u0644\u0649 \u062a\u0646\u0628\u064a\u0647\u0627\u062a \u062a\u062c\u0627\u0631\u064a\u0629 \u0646\u0627\u062a\u062c\u0629 \u0639\u0646 \u0633\u0644\u0648\u0643\u0647\u0645.<\/p>\n\n\u0623\u0647\u0645\u064a\u0629 \u0641\u0647\u0645 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/h2>\n\u062a\u062a\u064a\u062d \u0644\u0643 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0646\u0627\u0621 \u0648\u0644\u0627\u0621 \u0642\u0648\u064a \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0648\u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0625\u0644\u0649 \u062f\u0627\u0639\u0645\u064a\u0646 \u0644\u0634\u0631\u0643\u062a\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0647\u0627 \u0644\u0623\u0635\u062f\u0642\u0627\u0626\u0647\u0645 \u0623\u0648 \u0632\u0645\u0644\u0627\u0626\u0647\u0645 \u0641\u064a \u0627\u0644\u0639\u0645\u0644 \u0623\u0648 \u0623\u0641\u0631\u0627\u062f \u0639\u0627\u0626\u0644\u0627\u062a\u0647\u0645. \u0648\u0644\u062a\u062d\u0642\u064a\u0642 \u0630\u0644\u0643\u060c \u064a\u062c\u0628 \u0623\u0646 \u062a\u0638\u0644 \u062f\u0627\u0626\u0645\u064b\u0627 \u0630\u0627 \u0635\u0644\u0629 \u0648\u0623\u0646 \u062a\u0642\u062f\u0651\u0645 \u0642\u064a\u0645\u0629 \u062d\u0642\u064a\u0642\u064a\u0629 \u0644\u0639\u0645\u0644\u0627\u0626\u0643.<\/p>\n
\u0641\u0647\u0645 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0639\u0645\u064a\u0644\u0643 \u0623\u0645\u0631 \u0636\u0631\u0648\u0631\u064a \u0644\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0646\u062c\u0627\u062d \u0648\u0646\u0645\u0648 \u0639\u0645\u0644\u0643. \u0625\u0630\u0627 \u062a\u0645 \u062a\u062c\u0627\u0647\u0644 \u0623\u064a \u0645\u0631\u062d\u0644\u0629 \u0645\u0646 \u0645\u0631\u0627\u062d\u0644 \u0647\u0630\u0647 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0641\u0642\u062f \u064a\u0624\u062f\u064a \u0630\u0644\u0643 \u0625\u0644\u0649 \u0634\u0639\u0648\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0639\u062f\u0645 \u0627\u0644\u0631\u0636\u0627 \u0648\u0645\u063a\u0627\u062f\u0631\u062a\u0647\u0645 \u0644\u0627\u062d\u0642\u064b\u0627.<\/p>\n
\u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0643\u0644 \u0645\u0631\u062d\u0644\u0629 \u0645\u0646 \u0645\u0631\u0627\u062d\u0644 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0642\u064a\u0627\u0633 \u0645\u062f\u0649 \u0646\u062c\u0627\u062d \u0643\u0644 \u0645\u0646\u0647\u0627. \u0648\u0628\u0647\u0630\u0647 \u0627\u0644\u0637\u0631\u064a\u0642\u0629\u060c \u0633\u064a\u0643\u0648\u0646 \u0645\u0646 \u0627\u0644\u0645\u0645\u0643\u0646 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0641\u062c\u0648\u0627\u062a \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/p>\n
\u062a\u0639\u0631\u0651\u0641 \u0623\u0643\u062b\u0631 \u0639\u0644\u0649 \u0623\u0647\u0645\u064a\u0629 \u0634\u062e\u0635\u064a\u0629 \u0627\u0644\u0645\u0634\u062a\u0631\u064a<\/a> (Buyer Persona).<\/strong><\/p>\n\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0622\u0646 \u0642\u064a\u0627\u0633 \u062c\u0645\u064a\u0639 \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0641\u064a \u0645\u0631\u0627\u062d\u0644 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0639\u0645\u064a\u0644\u0629 \u0628\u0633\u0647\u0648\u0644\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 QuestionPro CX\u060c \u0643\u0645\u0627 \u064a\u0645\u0643\u0646\u0643 \u0637\u0644\u0628 \u0639\u0631\u0636 \u062a\u0648\u0636\u064a\u062d\u064a \u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0644\u062f\u064a\u0646\u0627 \u0644\u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 \u0627\u0644\u0631\u0627\u0636\u064a\u064a\u0646 \u0625\u0644\u0649 \u0645\u0631\u0648\u062c\u064a\u0646 \u0644\u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0628\u0633\u0647\u0648\u0644\u0629.<\/p>\n\n\u0645\u0632\u0627\u064a\u0627 \u0645\u0631\u0627\u0642\u0628\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/h2>\n\u0628\u0639\u062f \u0630\u0644\u0643 \u060c \u0646\u0642\u062f\u0645 \u0644\u0643 \u0627\u0644\u0641\u0648\u0627\u0626\u062f \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0645\u0631\u0627\u062c\u0639\u0629 \u0639\u0645\u0644\u064a\u0629 \u062f\u0648\u0631\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0645\u0624\u0633\u0633\u062a\u0643:<\/span>\n\n \t- \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>
\u0639\u0646\u062f\u0645\u0627 \u062a\u0639\u0631\u0641 \u0639\u0645\u0644\u0627\u0621\u0643 \u062c\u064a\u062f\u064b\u0627\u060c \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0623\u0646\u0643 \u062a\u0647\u062a\u0645 \u0628\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0639\u062f \u0641\u064a \u0628\u0646\u0627\u0621 \u0639\u0644\u0627\u0642\u0629 \u0623\u0642\u0648\u0649 \u0648\u0623\u0643\u062b\u0631 \u0639\u0645\u0642\u064b\u0627.<\/li>\n \t- \n
\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646<\/strong>
\u0645\u0639\u0631\u0641\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u063a\u0628\u0627\u062a\u0647\u0645 \u062a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062d\u0644\u0648\u0644 \u0633\u0631\u064a\u0639\u0629 \u0648\u0641\u0639\u0627\u0644\u0629 \u0644\u0645\u0634\u0643\u0644\u0627\u062a\u0647\u0645.<\/p>\n<\/li>\n \t- \n
\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a><\/strong>
\u0639\u0646\u062f\u0645\u0627 \u064a\u0643\u0648\u0646 \u0644\u062f\u0649 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0643\u0627\u0641\u064a\u0629 \u0639\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u064a\u0645\u0643\u0646\u0647\u0645 \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0623\u0641\u0636\u0644 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0633\u062c\u0644 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629.<\/p>\n<\/li>\n \t- \n
\u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/strong>
\u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0627\u0644\u0645\u0637\u0644\u0639\u0648\u0646 \u0648\u0627\u0644\u0645\u062a\u062f\u0631\u0651\u0628\u0648\u0646 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0627\u0631\u062a\u0628\u0627\u0637 \u0623\u0643\u0628\u0631 \u0628\u0627\u0644\u0639\u0645\u0644\u060c \u0648\u064a\u0645\u0643\u0646\u0647\u0645 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0628\u0633\u0631\u0639\u0629 \u0639\u0646\u062f \u0641\u0647\u0645 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n<\/li>\n \t- \n
\u0632\u064a\u0627\u062f\u0629 \u0631\u0628\u062d\u064a\u0629 \u0627\u0644\u0634\u0631\u0643\u0629<\/strong>
\u062a\u0637\u0628\u064a\u0642 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u062a\u0642\u0644\u064a\u0644 \u0645\u062f\u0629 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0635\u0641\u0642\u0627\u062a\u060c \u0648\u062a\u0642\u062f\u064a\u0645 \u0645\u0646\u062a\u062c\u0627\u062a \u0625\u0636\u0627\u0641\u064a\u0629 \u062a\u0639\u0632\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n<\/li>\n \t- \n
\u0628\u0646\u0627\u0621 \u0642\u0627\u0639\u062f\u0629 \u0639\u0645\u0644\u0627\u0621 \u0642\u0648\u064a\u0629<\/strong>
\u064a\u0645\u0643\u0646 \u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u062a\u0646\u0638\u064a\u0645 \u0645\u0648\u0627\u0639\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0639\u0627\u0644\u062c\u0629 \u0645\u062e\u0627\u0648\u0641\u0647\u0645 \u0628\u0633\u0647\u0648\u0644\u0629\u060c \u0628\u0641\u0636\u0644 \u0648\u062c\u0648\u062f \u0642\u0627\u0639\u062f\u0629 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0648\u062d\u062f\u0629 \u0648\u0634\u0627\u0645\u0644\u0629.<\/p>\n<\/li>\n \t- \n
\u062a\u0642\u0644\u064a\u0644 \u0645\u0639\u062f\u0644 \u0641\u0642\u062f\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>
\u0643\u0644\u0645\u0627 \u0632\u0627\u062f\u062a \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0645\u0639 \u0645\u0648\u0638\u0641\u064a\u0643\u060c \u0627\u0646\u062e\u0641\u0636\u062a \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0641\u0642\u062f\u0627\u0646\u0647 \u0623\u0648 \u0645\u063a\u0627\u062f\u0631\u062a\u0647 \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n<\/li>\n<\/ul>\n\u0645\u0631\u0627\u062d\u0644 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/h2>\n\u0644\u0646 \u062a\u062a\u0645\u0643\u0646 \u0645\u0646 \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0641\u0639\u0651\u0627\u0644 \u0645\u0627 \u0644\u0645 \u062a\u0642\u0645 \u0628\u0625\u062c\u0631\u0627\u0621 \u062a\u062d\u0644\u064a\u0644 \u0634\u0627\u0645\u0644 \u0644\u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u062d\u064a\u062b \u064a\u064f\u0638\u0647\u0631 \u0644\u0643 \u0647\u0630\u0627 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0643\u064a\u0641 \u064a\u062a\u0646\u0642\u0644 \u0639\u0645\u0644\u0627\u0624\u0643 \u062d\u0627\u0644\u064a\u064b\u0627 \u0641\u064a \u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n
\u062a\u062a\u0643\u0648\u0651\u0646 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0633\u062a \u0645\u0631\u0627\u062d\u0644 \u0631\u0626\u064a\u0633\u064a\u0629\u060c \u0648\u0633\u0646\u0634\u0631\u062d \u0643\u0644 \u0645\u0631\u062d\u0644\u0629 \u0645\u0646\u0647\u0627 \u0644\u062a\u0633\u0647\u064a\u0644 \u0641\u0647\u0645 \u0627\u0644\u0639\u0645\u0644\u064a\u0629<\/p>\n![\"\u0645\u0631\u0627\u062d\u0644](\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2022\/08\/customer-lifecycle-stages.jpg\")
\n
\n \t- \n
\u0627\u0644\u0648\u0639\u064a (Awareness)<\/strong>
\u0647\u0630\u0647 \u0647\u064a \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 \u0645\u0646 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0639\u0645\u064a\u0644\u0643\u060c \u062d\u064a\u062b \u064a\u062a\u0639\u0631\u0651\u0641 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0623\u0648\u0644 \u0645\u0631\u0629 \u0639\u0644\u0649 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643. \u0642\u062f \u064a\u0643\u0648\u0646 \u0647\u0630\u0627 \u0627\u0644\u062a\u0639\u0631\u0641 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0623\u0648 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u0634\u0641\u0647\u064a\u0629. \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629\u060c \u0642\u062f \u0644\u0627 \u064a\u0643\u0648\u0646 \u0644\u062f\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u062d\u0627\u062c\u0629 \u0641\u0648\u0631\u064a\u0629\u060c \u0644\u0643\u0646 \u0627\u0644\u0647\u062f\u0641 \u0647\u0648 \u0623\u0646 \u064a\u062a\u0630\u0643\u0631 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0646\u062f\u0645\u0627 \u062a\u0638\u0647\u0631 \u0644\u062f\u064a\u0647 \u0647\u0630\u0647 \u0627\u0644\u062d\u0627\u062c\u0629 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644.<\/p>\n<\/li>\n \t- \n
\u0627\u0644\u062a\u0641\u0627\u0639\u0644 (Engagement)<\/strong>
\u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629\u060c \u064a\u0628\u062f\u0623 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0631\u0628\u0637 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647 \u0628\u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629. \u062a\u062a\u0639\u0645\u0642 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0648\u064a\u0628\u062f\u0623 \u0641\u064a \u0627\u0644\u062a\u0639\u0631\u0651\u0641 \u0623\u0643\u062b\u0631 \u0639\u0644\u0649 \u0639\u0631\u0648\u0636\u0643\u060c \u0633\u0648\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0632\u064a\u0627\u0631\u0627\u062a \u0644\u0645\u0648\u0642\u0639\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0623\u0648 \u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0645\u0639 \u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0623\u0648 \u062a\u062c\u0631\u0628\u0629 \u0639\u064a\u0651\u0646\u0627\u062a \u0645\u0646 \u0627\u0644\u0645\u0646\u062a\u062c.<\/p>\n<\/li>\n \t- \n
\u0627\u0644\u062a\u0642\u064a\u064a\u0645 (Evaluation)<\/strong>
\u0647\u0646\u0627 \u064a\u0642\u0648\u0645 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0645\u0642\u0627\u0631\u0646\u0629 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643 \u0645\u0639 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0623\u062e\u0631\u0649 \u0644\u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631 \u0627\u0644\u0634\u0631\u0627\u0621. \u0645\u0646 \u0627\u0644\u0645\u0647\u0645 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0646\u0642\u0627\u0637 \u0627\u0644\u062d\u0627\u0633\u0645\u0629 \u0627\u0644\u062a\u064a \u0633\u0627\u0639\u062f\u062a \u0641\u064a \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0648\u0627\u0633\u062a\u063a\u0644\u0627\u0644\u0647\u0627 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062a\u0645\u0631\u0643\u0632\u0643 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a.<\/p>\n<\/li>\n \t- \n
\u0627\u0644\u0634\u0631\u0627\u0621 (Purchase)<\/strong>
\u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u062a\u0634\u0645\u0644 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u0630\u064a\u0646 \u0642\u0627\u0645\u0648\u0627 \u0641\u0639\u0644\u064a\u064b\u0627 \u0628\u0634\u0631\u0627\u0621 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643\u060c \u0648\u0623\u0635\u0628\u062d\u0648\u0627 \u0639\u0645\u0644\u0627\u0621. \u0627\u0644\u0647\u062f\u0641 \u0647\u0646\u0627 \u0647\u0648 \u062a\u0646\u0641\u064a\u0630 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0639\u0632\u0632 \u0645\u0646 \u0642\u064a\u0645\u0629 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u0631\u0641\u0639 \u0627\u0644\u0639\u0627\u0626\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 (ROI).<\/p>\n<\/li>\n \t- \n
\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u0627\u0644\u062f\u0639\u0645 (Product and Support Experience)<\/strong>
\u062a\u064f\u0639\u062f \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0645\u0646 \u0623\u0647\u0645 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0641\u064a \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u062d\u064a\u062b \u062a\u064f\u0638\u0647\u0631 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0623\u0646 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646 \u0623\u0635\u0639\u0628 \u0645\u0646 \u062c\u0630\u0628 \u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u062f.
\u0628\u0639\u062f \u0625\u062a\u0645\u0627\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0628\u064a\u0639\u060c \u064a\u0635\u0628\u062d \u0627\u0644\u0647\u062f\u0641 \u0647\u0648 \u0636\u0645\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644<\/a>\u060c \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u0642\u064a\u0645\u0629 \u062d\u0642\u064a\u0642\u064a\u0629 \u0644\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0645\u062b\u0644 \u0625\u0631\u0633\u0627\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0641\u0647\u0645 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u062d\u0644\u0651\u0647\u0627 \u0628\u0634\u0643\u0644 \u0633\u0631\u064a\u0639.<\/p>\n<\/li>\n \t- \n
\u0627\u0644\u0648\u0644\u0627\u0621 \/ \u0627\u0644\u062a\u0631\u0648\u064a\u062c (Bonding \/ Advocacy)<\/strong>
\u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0646\u0647\u0627\u0626\u064a \u0645\u0646 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0647\u0648 \u0628\u0646\u0627\u0621 \u0648\u0644\u0627\u0621 \u0637\u0648\u064a\u0644 \u0627\u0644\u0623\u0645\u062f.
\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0631\u0627\u0636\u0648\u0646 \u064a\u0633\u062a\u0645\u0631\u0648\u0646 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0643\u060c \u0648\u0642\u062f \u064a\u0642\u0648\u0645\u0648\u0646 \u0628\u0634\u0631\u0627\u0621 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646\u0647\u0627\u060c \u0645\u0645\u0627 \u064a\u0632\u064a\u062f \u0645\u0646 \u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.
\u0625\u0636\u0627\u0641\u0629\u064b \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u064a\u062a\u062d\u0648\u0644\u0648\u0646 \u0625\u0644\u0649 \u0633\u0641\u0631\u0627\u0621 \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u064a\u0642\u0648\u0645\u0648\u0646 \u0628\u062a\u0648\u0635\u064a\u0629 \u0627\u0644\u0622\u062e\u0631\u064a\u0646 \u0628\u0647\u0627.<\/p>\n<\/li>\n<\/ul>\n\u0643\u064a\u0641\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/h2>\n
\u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0647\u064a \u0639\u0645\u0644\u064a\u0629 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0641\u0647\u0645 \u0648\u062a\u062d\u0633\u064a\u0646 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0639 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0645\u0646\u0630 \u0623\u0648\u0644 \u062a\u0641\u0627\u0639\u0644 \u0648\u062d\u062a\u0649 \u062a\u062d\u0648\u0644\u0647 \u0625\u0644\u0649 \u0639\u0645\u064a\u0644 \u0648\u0641\u064a \u0648\u0645\u064f\u0631\u0648\u062c \u0644\u0647\u0627. \u0625\u0644\u064a\u0643 \u0623\u0647\u0645 \u0627\u0644\u0646\u0642\u0627\u0637 \u0644\u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0641\u0639\u0627\u0644\u064a\u0629:<\/p>\n\n
\n \t- \n
\u0641\u0647\u0645 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/h3>\n<\/li>\n<\/ul>\n
\u0644\u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0646\u062c\u0627\u062d\u060c \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0644\u062f\u064a\u0643 \u0641\u0647\u0645 \u0634\u0627\u0645\u0644 \u0644\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0627\u0644\u062a\u064a \u064a\u0645\u0631 \u0628\u0647\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0623\u062b\u0646\u0627\u0621 \u062a\u0641\u0627\u0639\u0644\u0647 \u0645\u0639 \u0646\u0634\u0627\u0637\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a.
\u064a\u0634\u0645\u0644 \u0630\u0644\u0643: \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0641\u064a \u0634\u0631\u0627\u0621 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0643\u060c \u0625\u062a\u0645\u0627\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0627\u0644\u0645\u0631\u0648\u0631 \u0628\u062a\u062c\u0631\u0628\u0629 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u0645\u0646 \u062b\u0645 \u0627\u0644\u062a\u062d\u0648\u0644 \u0625\u0644\u0649 \u0639\u0645\u064a\u0644 \u0645\u062e\u0644\u0635 \u0623\u0648 \u0633\u0641\u064a\u0631 \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n\n
\n \t- \n
\u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u0627\u0644\u062a\u0642\u0633\u064a\u0645<\/h3>\n<\/li>\n<\/ul>\n
\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u064a\u0648\u0645 \u064a\u062a\u0648\u0642\u0639\u0648\u0646 \u062a\u062c\u0627\u0631\u0628 \u0645\u062e\u0635\u0635\u0629 \u062a\u0644\u0628\u064a \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645 \u0627\u0644\u0641\u0631\u062f\u064a\u0629.
\u062c\u0645\u0639 \u0648\u062a\u062d\u0644\u064a\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0633\u0627\u0639\u062f\u0643 \u0641\u064a \u062a\u0642\u0633\u064a\u0645 \u062c\u0645\u0647\u0648\u0631\u0643 \u0625\u0644\u0649 \u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0645\u0645\u064a\u0632\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0633\u0644\u0648\u0643\u060c \u0648\u0627\u0644\u062e\u0635\u0627\u0626\u0635 \u0627\u0644\u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u0629\u060c \u0648\u0633\u062c\u0644 \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u0627\u0644\u062a\u0641\u0636\u064a\u0644\u0627\u062a.<\/p>\n\n
\n \t- \n
\u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629<\/h3>\n<\/li>\n<\/ul>\n
\u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u062a\u0645\u064a\u0632\u0629 \u0648\u0627\u0633\u062a\u0628\u0627\u0642\u064a\u0629 \u064a\u064f\u0639\u062f\u0651 \u0645\u0646 \u0627\u0644\u0623\u0633\u0633 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.
\u0627\u0644\u0631\u062f \u0627\u0644\u0633\u0631\u064a\u0639 \u0639\u0644\u0649 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0634\u0627\u0643\u0644\u0647\u0645 \u064a\u064f\u0638\u0647\u0631 \u0644\u0647\u0645 \u0645\u062f\u0649 \u0627\u0647\u062a\u0645\u0627\u0645\u0643 \u0628\u0631\u0636\u0627\u0647\u0645 \u0648\u0627\u0644\u062a\u0632\u0627\u0645\u0643 \u0628\u062d\u0644 \u0623\u064a \u0645\u0634\u0643\u0644\u0629 \u0642\u062f \u064a\u0648\u0627\u062c\u0647\u0648\u0646\u0647\u0627.<\/p>\n
\u064a\u062c\u0628 \u062a\u062f\u0631\u064a\u0628 \u0641\u0631\u064a\u0642 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0642\u064a \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0647\u0645 \u0641\u064a \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u062a\u0642\u062f\u064a\u0645 \u0639\u064a\u0646\u0627\u062a \u0623\u0648 \u0639\u0631\u0648\u0636 \u062a\u0639\u0631\u064a\u0641\u064a\u0629 \u0639\u0646\u062f \u0627\u0644\u062d\u0627\u062c\u0629.<\/p>\n\n
\n \t- \n
\u062a\u0647\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062c\u062f\u064a\u062f (Onboarding)<\/h3>\n<\/li>\n<\/ul>\n
\u062a\u0645\u062b\u0644 \u0639\u0645\u0644\u064a\u0629 \u062a\u0647\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062c\u062f\u062f \u062e\u0637\u0648\u0629 \u062d\u0627\u0633\u0645\u0629 \u0641\u064a \u0628\u0646\u0627\u0621 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0645\u0639 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.
\u062a\u062c\u0631\u0628\u0629 \u062a\u0647\u064a\u0626\u0629 \u0633\u0644\u0633\u0629 \u0648\u0645\u0631\u062d\u0651\u0628\u0629 \u062a\u064f\u0633\u0627\u0639\u062f \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0644\u0649 \u0641\u0647\u0645 \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629 \u0628\u0634\u0643\u0644 \u0641\u0639\u0651\u0627\u0644 \u0645\u0646\u0630 \u0627\u0644\u0628\u062f\u0627\u064a\u0629.<\/p>\n\n
\n \t- \n
\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631<\/h3>\n<\/li>\n<\/ul>\n
\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0648\u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u062a\u063a\u064a\u0631 \u0628\u0645\u0631\u0648\u0631 \u0627\u0644\u0648\u0642\u062a\u060c \u0648\u0643\u0630\u0644\u0643 \u0627\u0644\u0623\u0633\u0648\u0627\u0642.
\u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u062c\u0645\u0639 \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0645\u0633\u062a\u0645\u0631 \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062a\u062d\u062f\u064a\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0641\u064a \u0631\u062d\u0644\u062a\u0647\u0645.
\u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0634\u0627\u0639\u0631 \u0644\u0641\u0647\u0645 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0648\u0627\u062c\u0647\u0648\u0646\u0647\u0627.<\/p>\n\n
\n \t- \n
\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h3>\n<\/li>\n<\/ul>\n
\u0627\u0643\u062a\u0633\u0627\u0628 \u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u062f \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u064a\u0643\u0648\u0646 \u0623\u0643\u062b\u0631 \u062a\u0643\u0644\u0641\u0629 \u0648\u0635\u0639\u0648\u0628\u0629 \u0645\u0646 \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646.
\u062a\u0633\u0627\u0639\u062f \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0645\u062b\u0644 \u0628\u0631\u0627\u0645\u062c \u0627\u0644\u0648\u0644\u0627\u0621\u060c \u0648\u0627\u0644\u0639\u0631\u0648\u0636 \u0627\u0644\u0645\u062e\u0635\u0635\u0629\u060c \u0648\u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0627\u0644\u062d\u0635\u0631\u064a\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062e\u0644\u0635\u064a\u0646\u060c \u0639\u0644\u0649 \u0625\u0628\u0642\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062a\u0641\u0627\u0639\u0644\u064a\u0646 \u0648\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0634\u0631\u0627\u0621 \u0645\u0646\u0647\u0645.<\/p>\n\n
\n \t- \n
\u0642\u064a\u0627\u0633 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629<\/h3>\n<\/li>\n<\/ul>\n
\u0642\u064a\u0627\u0633 \u0648\u062a\u062a\u0628\u0639 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPIs) \u0623\u0645\u0631 \u0623\u0633\u0627\u0633\u064a \u0644\u062a\u0642\u064a\u064a\u0645 \u0641\u0639\u0627\u0644\u064a\u0629 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a\u0643.
\u062a\u0634\u0645\u0644 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0645\u0647\u0645\u0629: \u0645\u0639\u062f\u0644 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0639\u062f\u0644 \u0641\u0642\u062f\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a\u0629 \u0644\u0644\u0639\u0645\u064a\u0644 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629 (CLV)\u060c \u0648\u0645\u0624\u0634\u0631 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (NPS).<\/p>\n\n
\n \t- \n
\u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0648\u0627\u0644\u062a\u0642\u0646\u064a\u0629<\/h3>\n<\/li>\n<\/ul>\n
\u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u0647\u0651\u0644 \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0648\u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u062d\u062f\u064a\u062b\u0629 \u0639\u0645\u0644\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u0639\u0632\u0632\u0647\u0627.
\u064a\u0633\u0627\u0639\u062f\u0643 \u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM) \u0641\u064a \u062a\u0648\u062d\u064a\u062f \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u062a\u062a\u0628\u0639 \u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0647\u0645\u060c \u0648\u062a\u0642\u0633\u064a\u0645 \u062c\u0645\u0647\u0648\u0631\u0643 \u0628\u0634\u0643\u0644 \u0641\u0639\u0651\u0627\u0644.<\/p>\n
\u0643\u0645\u0627 \u062a\u062a\u064a\u062d \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0622\u0644\u064a \u0625\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0626\u0644 \u0645\u062e\u0635\u0635\u0629 \u0639\u0644\u0649 \u0646\u0637\u0627\u0642 \u0648\u0627\u0633\u0639\u060c \u0644\u0636\u0645\u0627\u0646 \u062a\u0648\u0627\u0635\u0644 \u0645\u0633\u062a\u0645\u0631 \u0648\u0630\u0648 \u0635\u0644\u0629 \u0645\u0639 \u0639\u0645\u0644\u0627\u0626\u0643 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646.<\/p>\n
<\/p>\n\n![\"\u062f\u0648\u0631\u0629](\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2025\/04\/MENA-SEO-BLOGS-Pics-54.png\")
<\/figure>\n<\/p>\n\n
\u0643\u064a\u0641 \u062a\u0633\u0627\u0639\u062f QuestionPro \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/h2>\n\u062a\u0633\u0627\u0639\u062f QuestionPro \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0648\u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645\u0643\u0651\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062c\u0645\u0639 \u0648\u062a\u062d\u0644\u064a\u0644 \u0648\u0627\u0644\u062a\u0635\u0631\u0641 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0645\u062e\u062a\u0644\u0641 \u0645\u0631\u0627\u062d\u0644 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644. \u0625\u0644\u064a\u0643 \u0643\u064a\u0641 \u062a\u0633\u0627\u0647\u0645 QuestionPro \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644:<\/p>\n\n
\n \t- \n
\u062d\u0644\u0648\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062c\u0645\u0639 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a<\/strong>
\u062a\u0642\u062f\u0645 QuestionPro \u062d\u0644\u0648\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0634\u0627\u0645\u0644\u0629 \u062a\u062a\u064a\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062c\u0645\u0639 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0637\u0648\u0627\u0644 \u062f\u0648\u0631\u0629 \u0627\u0644\u062d\u064a\u0627\u0629. \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0625\u0646\u0634\u0627\u0621 \u0648\u062a\u0648\u0632\u064a\u0639 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062c\u0645\u0639 \u0631\u0624\u0649 \u0642\u064a\u0651\u0645\u0629 \u062e\u0644\u0627\u0644 \u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0648\u0639\u064a\u060c \u0627\u0644\u062a\u0641\u0643\u064a\u0631\u060c \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621.<\/p>\n<\/li>\n \t- \n
\u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong>
\u062a\u064f\u0645\u0643\u0651\u0646 \u0623\u062f\u0648\u0627\u062a \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 QuestionPro \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062a\u0635\u0648\u0631 \u0648\u0641\u0647\u0645 \u0631\u062d\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0648\u0639\u064a \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0648\u062d\u062a\u0649 \u062a\u062c\u0627\u0631\u0628 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621. \u064a\u0633\u0627\u0639\u062f \u0630\u0644\u0643 \u0641\u064a \u062a\u062d\u062f\u064a\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\u060c \u0648\u0645\u0648\u0627\u0637\u0646 \u0627\u0644\u0623\u0644\u0645\u060c \u0648\u0641\u0631\u0635 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0641\u064a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n<\/li>\n \t- \n
\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a NPS \u0648CSAT<\/strong>
\u062a\u064f\u0639\u062f \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS) \u0648\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CSAT) \u0639\u0646\u0627\u0635\u0631 \u0623\u0633\u0627\u0633\u064a\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644. \u062a\u0648\u0641\u0631 QuestionPro \u0642\u0648\u0627\u0644\u0628 \u062c\u0627\u0647\u0632\u0629 \u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a NPS \u0648CSAT\u060c \u0645\u0645\u0627 \u064a\u0633\u0647\u0644 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0642\u064a\u0627\u0633 \u0648\u0644\u0627\u0621 \u0648\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629.<\/p>\n<\/li>\n \t- \n
\u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u062d\u0642\u064a\u0642\u064a<\/strong>
\u062a\u0648\u0641\u0631 \u0645\u064a\u0632\u0627\u062a \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a QuestionPro \u0631\u0624\u0649 \u0641\u0648\u0631\u064a\u0629 \u062d\u0648\u0644 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0631\u0627\u0642\u0628\u0629 \u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u062a\u062a\u0628\u0639 \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a\u060c \u0648\u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0628\u0633\u0631\u0639\u0629. \u062a\u0633\u0627\u0639\u062f \u0627\u0644\u0631\u0624\u0649 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630 \u0639\u0644\u0649 \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0645\u062f\u0631\u0648\u0633\u0629 \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062a\u0639\u0632\u064a\u0632 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n<\/li>\n \t- \n
\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0639\u0628\u0631 \u062f\u0648\u0631\u0629 \u0645\u063a\u0644\u0642\u0629<\/strong>
\u062a\u062a\u064a\u062d QuestionPro \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u062d\u0644\u0642\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u062a\u0645\u062a\u0629 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0631\u062f\u0648\u062f \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a. \u064a\u0636\u0645\u0646 \u0630\u0644\u0643 \u0623\u0646 \u064a\u062a\u0645 \u0627\u0644\u0627\u0639\u062a\u0631\u0627\u0641 \u0628\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627 \u0628\u0633\u0631\u0639\u0629\u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0641\u0639 \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0645.<\/p>\n<\/li>\n \t- \n
\u062a\u0642\u0633\u064a\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong>
\u062a\u0645\u0643\u0651\u0646 QuestionPro \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062a\u0642\u0633\u064a\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0633\u062a\u0646\u0627\u062f\u064b\u0627 \u0625\u0644\u0649 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u062b\u0644 \u0627\u0644\u062e\u0635\u0627\u0626\u0635 \u0627\u0644\u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u0629\u060c \u0648\u0627\u0644\u0633\u0644\u0648\u0643\u060c \u0648\u0627\u0644\u062a\u0641\u0636\u064a\u0644\u0627\u062a. \u064a\u0633\u0627\u0639\u062f \u0630\u0644\u0643 \u0641\u064a \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0648\u0627\u0644\u062c\u0647\u0648\u062f \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0644\u0643\u0644 \u0634\u0631\u064a\u062d\u0629\u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u064a\u0644 \u0623\u0643\u062b\u0631 \u062a\u0645\u064a\u0632\u064b\u0627.<\/p>\n<\/li>\n \t- \n
\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 CRM<\/strong>
\u062a\u062a\u0643\u0627\u0645\u0644 QuestionPro \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM)\u060c \u0645\u0645\u0627 \u064a\u062a\u064a\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062f\u0645\u062c \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0623\u062e\u0631\u0649. \u064a\u0648\u0641\u0631 \u0647\u0630\u0627 \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0631\u0624\u064a\u0629 \u0634\u0627\u0645\u0644\u0629 \u0644\u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0639\u0645\u064a\u0644\u0643 \u0648\u064a\u0633\u0647\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644.<\/p>\n<\/li>\n \t- \n
\u0633\u064a\u0631 \u0639\u0645\u0644 \u0645\u0624\u062a\u0645\u062a<\/strong>
\u062a\u064f\u0628\u0633\u0651\u0637 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0624\u062a\u0645\u062a \u0641\u064a QuestionPro \u0639\u0645\u0644\u064a\u0627\u062a \u062c\u0645\u0639 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644\u0647\u0627 \u0648\u0627\u0644\u062a\u0635\u0631\u0641 \u0628\u0647\u0627 \u0628\u0643\u0641\u0627\u0621\u0629. \u062a\u064f\u0628\u0642\u064a \u0627\u0644\u0625\u0634\u0639\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u062a\u0646\u0628\u064a\u0647\u0627\u062a \u0627\u0644\u0645\u0624\u062a\u0645\u062a\u0629 \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u0627\u0637\u0644\u0627\u0639 \u0648\u062a\u0641\u0627\u0639\u0644 \u062f\u0627\u0626\u0645 \u0645\u0639 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n<\/li>\n \t- \n
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\u0645\u0632\u0627\u064a\u0627 \u0645\u0631\u0627\u0642\u0628\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/h2>\n\u0628\u0639\u062f \u0630\u0644\u0643 \u060c \u0646\u0642\u062f\u0645 \u0644\u0643 \u0627\u0644\u0641\u0648\u0627\u0626\u062f \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0645\u0631\u0627\u062c\u0639\u0629 \u0639\u0645\u0644\u064a\u0629 \u062f\u0648\u0631\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0645\u0624\u0633\u0633\u062a\u0643:<\/span>\n
\n \t
\u0639\u0646\u062f\u0645\u0627 \u062a\u0639\u0631\u0641 \u0639\u0645\u0644\u0627\u0621\u0643 \u062c\u064a\u062f\u064b\u0627\u060c \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0623\u0646\u0643 \u062a\u0647\u062a\u0645 \u0628\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0639\u062f \u0641\u064a \u0628\u0646\u0627\u0621 \u0639\u0644\u0627\u0642\u0629 \u0623\u0642\u0648\u0649 \u0648\u0623\u0643\u062b\u0631 \u0639\u0645\u0642\u064b\u0627.<\/li>\n \t
\u0645\u0639\u0631\u0641\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u063a\u0628\u0627\u062a\u0647\u0645 \u062a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062d\u0644\u0648\u0644 \u0633\u0631\u064a\u0639\u0629 \u0648\u0641\u0639\u0627\u0644\u0629 \u0644\u0645\u0634\u0643\u0644\u0627\u062a\u0647\u0645.<\/p>\n<\/li>\n \t
\u0639\u0646\u062f\u0645\u0627 \u064a\u0643\u0648\u0646 \u0644\u062f\u0649 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0643\u0627\u0641\u064a\u0629 \u0639\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u064a\u0645\u0643\u0646\u0647\u0645 \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0629 \u0623\u0641\u0636\u0644 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0633\u062c\u0644 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629.<\/p>\n<\/li>\n \t
\u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0627\u0644\u0645\u0637\u0644\u0639\u0648\u0646 \u0648\u0627\u0644\u0645\u062a\u062f\u0631\u0651\u0628\u0648\u0646 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0627\u0631\u062a\u0628\u0627\u0637 \u0623\u0643\u0628\u0631 \u0628\u0627\u0644\u0639\u0645\u0644\u060c \u0648\u064a\u0645\u0643\u0646\u0647\u0645 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0628\u0633\u0631\u0639\u0629 \u0639\u0646\u062f \u0641\u0647\u0645 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n<\/li>\n \t
\u062a\u0637\u0628\u064a\u0642 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u062a\u0642\u0644\u064a\u0644 \u0645\u062f\u0629 \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0635\u0641\u0642\u0627\u062a\u060c \u0648\u062a\u0642\u062f\u064a\u0645 \u0645\u0646\u062a\u062c\u0627\u062a \u0625\u0636\u0627\u0641\u064a\u0629 \u062a\u0639\u0632\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n<\/li>\n \t
\u064a\u0645\u0643\u0646 \u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u062a\u0646\u0638\u064a\u0645 \u0645\u0648\u0627\u0639\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0639\u0627\u0644\u062c\u0629 \u0645\u062e\u0627\u0648\u0641\u0647\u0645 \u0628\u0633\u0647\u0648\u0644\u0629\u060c \u0628\u0641\u0636\u0644 \u0648\u062c\u0648\u062f \u0642\u0627\u0639\u062f\u0629 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0648\u062d\u062f\u0629 \u0648\u0634\u0627\u0645\u0644\u0629.<\/p>\n<\/li>\n \t
\u0643\u0644\u0645\u0627 \u0632\u0627\u062f\u062a \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0645\u0639 \u0645\u0648\u0638\u0641\u064a\u0643\u060c \u0627\u0646\u062e\u0641\u0636\u062a \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0641\u0642\u062f\u0627\u0646\u0647 \u0623\u0648 \u0645\u063a\u0627\u062f\u0631\u062a\u0647 \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n<\/li>\n<\/ul>\n\u0645\u0631\u0627\u062d\u0644 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/h2>\n
\n\n \t
\u0647\u0630\u0647 \u0647\u064a \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 \u0645\u0646 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0639\u0645\u064a\u0644\u0643\u060c \u062d\u064a\u062b \u064a\u062a\u0639\u0631\u0651\u0641 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0623\u0648\u0644 \u0645\u0631\u0629 \u0639\u0644\u0649 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643. \u0642\u062f \u064a\u0643\u0648\u0646 \u0647\u0630\u0627 \u0627\u0644\u062a\u0639\u0631\u0641 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0623\u0648 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u0634\u0641\u0647\u064a\u0629. \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629\u060c \u0642\u062f \u0644\u0627 \u064a\u0643\u0648\u0646 \u0644\u062f\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u062d\u0627\u062c\u0629 \u0641\u0648\u0631\u064a\u0629\u060c \u0644\u0643\u0646 \u0627\u0644\u0647\u062f\u0641 \u0647\u0648 \u0623\u0646 \u064a\u062a\u0630\u0643\u0631 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0646\u062f\u0645\u0627 \u062a\u0638\u0647\u0631 \u0644\u062f\u064a\u0647 \u0647\u0630\u0647 \u0627\u0644\u062d\u0627\u062c\u0629 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644.<\/p>\n<\/li>\n \t
\u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629\u060c \u064a\u0628\u062f\u0623 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0631\u0628\u0637 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647 \u0628\u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629. \u062a\u062a\u0639\u0645\u0642 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0648\u064a\u0628\u062f\u0623 \u0641\u064a \u0627\u0644\u062a\u0639\u0631\u0651\u0641 \u0623\u0643\u062b\u0631 \u0639\u0644\u0649 \u0639\u0631\u0648\u0636\u0643\u060c \u0633\u0648\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0632\u064a\u0627\u0631\u0627\u062a \u0644\u0645\u0648\u0642\u0639\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u060c \u0623\u0648 \u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0645\u0639 \u0641\u0631\u064a\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0623\u0648 \u062a\u062c\u0631\u0628\u0629 \u0639\u064a\u0651\u0646\u0627\u062a \u0645\u0646 \u0627\u0644\u0645\u0646\u062a\u062c.<\/p>\n<\/li>\n \t
\u0647\u0646\u0627 \u064a\u0642\u0648\u0645 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0645\u0642\u0627\u0631\u0646\u0629 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643 \u0645\u0639 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0623\u062e\u0631\u0649 \u0644\u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631 \u0627\u0644\u0634\u0631\u0627\u0621. \u0645\u0646 \u0627\u0644\u0645\u0647\u0645 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0646\u0642\u0627\u0637 \u0627\u0644\u062d\u0627\u0633\u0645\u0629 \u0627\u0644\u062a\u064a \u0633\u0627\u0639\u062f\u062a \u0641\u064a \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0648\u0627\u0633\u062a\u063a\u0644\u0627\u0644\u0647\u0627 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062a\u0645\u0631\u0643\u0632\u0643 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a.<\/p>\n<\/li>\n \t
\u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u062a\u0634\u0645\u0644 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u0630\u064a\u0646 \u0642\u0627\u0645\u0648\u0627 \u0641\u0639\u0644\u064a\u064b\u0627 \u0628\u0634\u0631\u0627\u0621 \u0645\u0646\u062a\u062c\u0643 \u0623\u0648 \u062e\u062f\u0645\u062a\u0643\u060c \u0648\u0623\u0635\u0628\u062d\u0648\u0627 \u0639\u0645\u0644\u0627\u0621. \u0627\u0644\u0647\u062f\u0641 \u0647\u0646\u0627 \u0647\u0648 \u062a\u0646\u0641\u064a\u0630 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0639\u0632\u0632 \u0645\u0646 \u0642\u064a\u0645\u0629 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u0631\u0641\u0639 \u0627\u0644\u0639\u0627\u0626\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 (ROI).<\/p>\n<\/li>\n \t
\u062a\u064f\u0639\u062f \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0645\u0646 \u0623\u0647\u0645 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0641\u064a \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u062d\u064a\u062b \u062a\u064f\u0638\u0647\u0631 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0623\u0646 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646 \u0623\u0635\u0639\u0628 \u0645\u0646 \u062c\u0630\u0628 \u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u062f.
\u0628\u0639\u062f \u0625\u062a\u0645\u0627\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0628\u064a\u0639\u060c \u064a\u0635\u0628\u062d \u0627\u0644\u0647\u062f\u0641 \u0647\u0648 \u0636\u0645\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644<\/a>\u060c \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u0642\u064a\u0645\u0629 \u062d\u0642\u064a\u0642\u064a\u0629 \u0644\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0645\u062b\u0644 \u0625\u0631\u0633\u0627\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0641\u0647\u0645 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u062d\u0644\u0651\u0647\u0627 \u0628\u0634\u0643\u0644 \u0633\u0631\u064a\u0639.<\/p>\n<\/li>\n \t
\u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0646\u0647\u0627\u0626\u064a \u0645\u0646 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0647\u0648 \u0628\u0646\u0627\u0621 \u0648\u0644\u0627\u0621 \u0637\u0648\u064a\u0644 \u0627\u0644\u0623\u0645\u062f.
\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0631\u0627\u0636\u0648\u0646 \u064a\u0633\u062a\u0645\u0631\u0648\u0646 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0643\u060c \u0648\u0642\u062f \u064a\u0642\u0648\u0645\u0648\u0646 \u0628\u0634\u0631\u0627\u0621 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646\u0647\u0627\u060c \u0645\u0645\u0627 \u064a\u0632\u064a\u062f \u0645\u0646 \u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.
\u0625\u0636\u0627\u0641\u0629\u064b \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u064a\u062a\u062d\u0648\u0644\u0648\u0646 \u0625\u0644\u0649 \u0633\u0641\u0631\u0627\u0621 \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u064a\u0642\u0648\u0645\u0648\u0646 \u0628\u062a\u0648\u0635\u064a\u0629 \u0627\u0644\u0622\u062e\u0631\u064a\u0646 \u0628\u0647\u0627.<\/p>\n<\/li>\n<\/ul>\n\u0643\u064a\u0641\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/h2>\n
\n \t
\u0641\u0647\u0645 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/h3>\n<\/li>\n<\/ul>\n
\u064a\u0634\u0645\u0644 \u0630\u0644\u0643: \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u062a\u0641\u0643\u064a\u0631 \u0641\u064a \u0634\u0631\u0627\u0621 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0643\u060c \u0625\u062a\u0645\u0627\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0627\u0644\u0645\u0631\u0648\u0631 \u0628\u062a\u062c\u0631\u0628\u0629 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u0645\u0646 \u062b\u0645 \u0627\u0644\u062a\u062d\u0648\u0644 \u0625\u0644\u0649 \u0639\u0645\u064a\u0644 \u0645\u062e\u0644\u0635 \u0623\u0648 \u0633\u0641\u064a\u0631 \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n\n\n \t
\u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0648\u0627\u0644\u062a\u0642\u0633\u064a\u0645<\/h3>\n<\/li>\n<\/ul>\n
\u062c\u0645\u0639 \u0648\u062a\u062d\u0644\u064a\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0633\u0627\u0639\u062f\u0643 \u0641\u064a \u062a\u0642\u0633\u064a\u0645 \u062c\u0645\u0647\u0648\u0631\u0643 \u0625\u0644\u0649 \u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0645\u0645\u064a\u0632\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0633\u0644\u0648\u0643\u060c \u0648\u0627\u0644\u062e\u0635\u0627\u0626\u0635 \u0627\u0644\u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u0629\u060c \u0648\u0633\u062c\u0644 \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u0627\u0644\u062a\u0641\u0636\u064a\u0644\u0627\u062a.<\/p>\n\n\n \t
\u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629<\/h3>\n<\/li>\n<\/ul>\n
\u0627\u0644\u0631\u062f \u0627\u0644\u0633\u0631\u064a\u0639 \u0639\u0644\u0649 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0634\u0627\u0643\u0644\u0647\u0645 \u064a\u064f\u0638\u0647\u0631 \u0644\u0647\u0645 \u0645\u062f\u0649 \u0627\u0647\u062a\u0645\u0627\u0645\u0643 \u0628\u0631\u0636\u0627\u0647\u0645 \u0648\u0627\u0644\u062a\u0632\u0627\u0645\u0643 \u0628\u062d\u0644 \u0623\u064a \u0645\u0634\u0643\u0644\u0629 \u0642\u062f \u064a\u0648\u0627\u062c\u0647\u0648\u0646\u0647\u0627.<\/p>\n\n \t
\u062a\u0647\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062c\u062f\u064a\u062f (Onboarding)<\/h3>\n<\/li>\n<\/ul>\n
\u062a\u062c\u0631\u0628\u0629 \u062a\u0647\u064a\u0626\u0629 \u0633\u0644\u0633\u0629 \u0648\u0645\u0631\u062d\u0651\u0628\u0629 \u062a\u064f\u0633\u0627\u0639\u062f \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0644\u0649 \u0641\u0647\u0645 \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629 \u0628\u0634\u0643\u0644 \u0641\u0639\u0651\u0627\u0644 \u0645\u0646\u0630 \u0627\u0644\u0628\u062f\u0627\u064a\u0629.<\/p>\n\n\n \t
\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631<\/h3>\n<\/li>\n<\/ul>\n
\u0645\u0646 \u0627\u0644\u0636\u0631\u0648\u0631\u064a \u062c\u0645\u0639 \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0631\u0627\u062c\u0639\u0629 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0645\u0633\u062a\u0645\u0631 \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062a\u062d\u062f\u064a\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0641\u064a \u0631\u062d\u0644\u062a\u0647\u0645.
\u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0634\u0627\u0639\u0631 \u0644\u0641\u0647\u0645 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0648\u0627\u062c\u0647\u0648\u0646\u0647\u0627.<\/p>\n\n\n \t
\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h3>\n<\/li>\n<\/ul>\n
\u062a\u0633\u0627\u0639\u062f \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0645\u062b\u0644 \u0628\u0631\u0627\u0645\u062c \u0627\u0644\u0648\u0644\u0627\u0621\u060c \u0648\u0627\u0644\u0639\u0631\u0648\u0636 \u0627\u0644\u0645\u062e\u0635\u0635\u0629\u060c \u0648\u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0627\u0644\u062d\u0635\u0631\u064a\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062e\u0644\u0635\u064a\u0646\u060c \u0639\u0644\u0649 \u0625\u0628\u0642\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062a\u0641\u0627\u0639\u0644\u064a\u0646 \u0648\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0634\u0631\u0627\u0621 \u0645\u0646\u0647\u0645.<\/p>\n\n\n \t
\u0642\u064a\u0627\u0633 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629<\/h3>\n<\/li>\n<\/ul>\n
\u062a\u0634\u0645\u0644 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0645\u0647\u0645\u0629: \u0645\u0639\u062f\u0644 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0639\u062f\u0644 \u0641\u0642\u062f\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a\u0629 \u0644\u0644\u0639\u0645\u064a\u0644 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629 (CLV)\u060c \u0648\u0645\u0624\u0634\u0631 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (NPS).<\/p>\n\n\n \t
\u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0648\u0627\u0644\u062a\u0642\u0646\u064a\u0629<\/h3>\n<\/li>\n<\/ul>\n
\u064a\u0633\u0627\u0639\u062f\u0643 \u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM) \u0641\u064a \u062a\u0648\u062d\u064a\u062f \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u062a\u062a\u0628\u0639 \u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0647\u0645\u060c \u0648\u062a\u0642\u0633\u064a\u0645 \u062c\u0645\u0647\u0648\u0631\u0643 \u0628\u0634\u0643\u0644 \u0641\u0639\u0651\u0627\u0644.<\/p>\n<\/figure>\n\u0643\u064a\u0641 \u062a\u0633\u0627\u0639\u062f QuestionPro \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/h2>\n
\n \t
\u062a\u0642\u062f\u0645 QuestionPro \u062d\u0644\u0648\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0634\u0627\u0645\u0644\u0629 \u062a\u062a\u064a\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062c\u0645\u0639 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0637\u0648\u0627\u0644 \u062f\u0648\u0631\u0629 \u0627\u0644\u062d\u064a\u0627\u0629. \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0625\u0646\u0634\u0627\u0621 \u0648\u062a\u0648\u0632\u064a\u0639 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062c\u0645\u0639 \u0631\u0624\u0649 \u0642\u064a\u0651\u0645\u0629 \u062e\u0644\u0627\u0644 \u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0648\u0639\u064a\u060c \u0627\u0644\u062a\u0641\u0643\u064a\u0631\u060c \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0648\u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621.<\/p>\n<\/li>\n \t
\u062a\u064f\u0645\u0643\u0651\u0646 \u0623\u062f\u0648\u0627\u062a \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 QuestionPro \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062a\u0635\u0648\u0631 \u0648\u0641\u0647\u0645 \u0631\u062d\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0648\u0639\u064a \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0648\u062d\u062a\u0649 \u062a\u062c\u0627\u0631\u0628 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621. \u064a\u0633\u0627\u0639\u062f \u0630\u0644\u0643 \u0641\u064a \u062a\u062d\u062f\u064a\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\u060c \u0648\u0645\u0648\u0627\u0637\u0646 \u0627\u0644\u0623\u0644\u0645\u060c \u0648\u0641\u0631\u0635 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0641\u064a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n<\/li>\n \t
\u062a\u064f\u0639\u062f \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS) \u0648\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CSAT) \u0639\u0646\u0627\u0635\u0631 \u0623\u0633\u0627\u0633\u064a\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0639\u0645\u064a\u0644. \u062a\u0648\u0641\u0631 QuestionPro \u0642\u0648\u0627\u0644\u0628 \u062c\u0627\u0647\u0632\u0629 \u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a NPS \u0648CSAT\u060c \u0645\u0645\u0627 \u064a\u0633\u0647\u0644 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0642\u064a\u0627\u0633 \u0648\u0644\u0627\u0621 \u0648\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629.<\/p>\n<\/li>\n \t
\u062a\u0648\u0641\u0631 \u0645\u064a\u0632\u0627\u062a \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0641\u064a QuestionPro \u0631\u0624\u0649 \u0641\u0648\u0631\u064a\u0629 \u062d\u0648\u0644 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0631\u0627\u0642\u0628\u0629 \u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u062a\u062a\u0628\u0639 \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a\u060c \u0648\u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0628\u0633\u0631\u0639\u0629. \u062a\u0633\u0627\u0639\u062f \u0627\u0644\u0631\u0624\u0649 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630 \u0639\u0644\u0649 \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0645\u062f\u0631\u0648\u0633\u0629 \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u062a\u0639\u0632\u064a\u0632 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\n<\/li>\n \t
\u062a\u062a\u064a\u062d QuestionPro \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0625\u063a\u0644\u0627\u0642 \u0627\u0644\u062d\u0644\u0642\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u062a\u0645\u062a\u0629 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0631\u062f\u0648\u062f \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a. \u064a\u0636\u0645\u0646 \u0630\u0644\u0643 \u0623\u0646 \u064a\u062a\u0645 \u0627\u0644\u0627\u0639\u062a\u0631\u0627\u0641 \u0628\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627 \u0628\u0633\u0631\u0639\u0629\u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0641\u0639 \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0645.<\/p>\n<\/li>\n \t
\u062a\u0645\u0643\u0651\u0646 QuestionPro \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u062a\u0642\u0633\u064a\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0633\u062a\u0646\u0627\u062f\u064b\u0627 \u0625\u0644\u0649 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u062a\u0646\u0648\u0639\u0629 \u0645\u062b\u0644 \u0627\u0644\u062e\u0635\u0627\u0626\u0635 \u0627\u0644\u062f\u064a\u0645\u0648\u063a\u0631\u0627\u0641\u064a\u0629\u060c \u0648\u0627\u0644\u0633\u0644\u0648\u0643\u060c \u0648\u0627\u0644\u062a\u0641\u0636\u064a\u0644\u0627\u062a. \u064a\u0633\u0627\u0639\u062f \u0630\u0644\u0643 \u0641\u064a \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0648\u0627\u0644\u062c\u0647\u0648\u062f \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0644\u0643\u0644 \u0634\u0631\u064a\u062d\u0629\u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u064a\u0644 \u0623\u0643\u062b\u0631 \u062a\u0645\u064a\u0632\u064b\u0627.<\/p>\n<\/li>\n \t
\u062a\u062a\u0643\u0627\u0645\u0644 QuestionPro \u0645\u0639 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM)\u060c \u0645\u0645\u0627 \u064a\u062a\u064a\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062f\u0645\u062c \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0623\u062e\u0631\u0649. \u064a\u0648\u0641\u0631 \u0647\u0630\u0627 \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0631\u0624\u064a\u0629 \u0634\u0627\u0645\u0644\u0629 \u0644\u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0639\u0645\u064a\u0644\u0643 \u0648\u064a\u0633\u0647\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644.<\/p>\n<\/li>\n \t
\u062a\u064f\u0628\u0633\u0651\u0637 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0624\u062a\u0645\u062a \u0641\u064a QuestionPro \u0639\u0645\u0644\u064a\u0627\u062a \u062c\u0645\u0639 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644\u0647\u0627 \u0648\u0627\u0644\u062a\u0635\u0631\u0641 \u0628\u0647\u0627 \u0628\u0643\u0641\u0627\u0621\u0629. \u062a\u064f\u0628\u0642\u064a \u0627\u0644\u0625\u0634\u0639\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u062a\u0646\u0628\u064a\u0647\u0627\u062a \u0627\u0644\u0645\u0624\u062a\u0645\u062a\u0629 \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u0627\u0637\u0644\u0627\u0639 \u0648\u062a\u0641\u0627\u0639\u0644 \u062f\u0627\u0626\u0645 \u0645\u0639 \u0622\u0631\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n<\/li>\n \t
\u062a\u062a\u064a\u062d QuestionPro \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0645\u062e\u062a\u0644\u0641 \u0645\u0646\u0635\u0627\u062a \u0631\u0624\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u064a\u0645\u0643\u0651\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0645\u0635\u0627\u062f\u0631 \u0628\u064a\u0627\u0646\u0627\u062a \u0645\u062a\u0639\u062f\u062f\u0629 \u0644\u0641\u0647\u0645 \u0634\u0627\u0645\u0644 \u0644\u0633\u0644\u0648\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645.<\/p>\n<\/li>\n<\/ul>\n
![\"\u062f\u0648\u0631\u0629](\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2025\/04\/MENA-SEO-BLOGS-Pics-55.png\")
<\/figure>\n