{"id":730465,"date":"2021-10-28T13:47:22","date_gmt":"2021-10-28T20:47:22","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d8%a5%d8%b7%d8%a7%d8%b1-%d9%83%d8%a7%d9%86%d8%a8%d8%a7%d9%86-%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%aa%d9%86%d9%81%d9%8a%d8%b0%d9%87-%d9%81%d9%8a-%d8%aa%d8%b9%d9%8a%d9%8a%d9%86-%d8%a7%d9%84%d8%b9%d9%85\/"},"modified":"2021-10-28T13:47:22","modified_gmt":"2021-10-28T13:47:22","slug":"%d8%a5%d8%b7%d8%a7%d8%b1-%d9%83%d8%a7%d9%86%d8%a8%d8%a7%d9%86-%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%aa%d9%86%d9%81%d9%8a%d8%b0%d9%87-%d9%81%d9%8a-%d8%aa%d8%b9%d9%8a%d9%8a%d9%86-%d8%a7%d9%84%d8%b9%d9%85","status":"publish","type":"post","link":"https:\/\/www.questionpro.com\/blog\/ar\/%d8%a5%d8%b7%d8%a7%d8%b1-%d9%83%d8%a7%d9%86%d8%a8%d8%a7%d9%86-%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%aa%d9%86%d9%81%d9%8a%d8%b0%d9%87-%d9%81%d9%8a-%d8%aa%d8%b9%d9%8a%d9%8a%d9%86-%d8%a7%d9%84%d8%b9%d9%85\/","title":{"rendered":"\u0625\u0637\u0627\u0631 \u0643\u0627\u0646\u0628\u0627\u0646: \u0643\u064a\u0641\u064a\u0629 \u062a\u0646\u0641\u064a\u0630\u0647 \u0641\u064a \u062a\u0639\u064a\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u064a\u0639\u062f \u0625\u0637\u0627\u0631 \u0639\u0645\u0644 \u0643\u0627\u0646\u0628\u0627\u0646 \u0623\u062d\u062f \u0623\u0643\u062b\u0631 \u0637\u0631\u0642 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0634\u064a\u0648\u0639\u064b\u0627 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0627\u0644\u064a\u0648\u0645. \u0648\u0645\u0639 \u0630\u0644\u0643 \u060c \u0625\u0630\u0627 \u0644\u0645 \u062a\u0633\u0645\u0639 \u0628\u0647 \u0645\u0646 \u0642\u0628\u0644 \u060c \u0641\u0647\u0630\u0627 \u0627\u0644\u0645\u0646\u0634\u0648\u0631 \u064a\u0646\u0627\u0633\u0628\u0643. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0633\u0646\u0646\u0627\u0642\u0634 \u0643\u064a\u0641\u064a\u0629 \u062a\u0646\u0641\u064a\u0630 \u0625\u0637\u0627\u0631 \u0639\u0645\u0644 \u0643\u0627\u0646\u0628\u0627\u0646 \u0641\u064a <a href=\"https:\/\/www.questionpro.com\/cx\/why\/journey-mapping.html\">\u062a\u0639\u064a\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0648\u0644\u0645\u0627\u0630\u0627 \u0623\u0635\u0628\u062d\u062a \u0647\u0630\u0647 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0630\u0627\u062a \u0623\u0647\u0645\u064a\u0629 \u0645\u062a\u0632\u0627\u064a\u062f\u0629 \u0628\u0645\u0631\u0648\u0631 \u0627\u0644\u0648\u0642\u062a.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what-is-kanban-framework\">\u0645\u0627 \u0647\u0648 \u0625\u0637\u0627\u0631 \u0643\u0627\u0646\u0628\u0627\u0646\u061f<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what-is-customer-roadmap\">\u0645\u0627 \u0647\u064a \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644\u061f<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#benefits-of-customer-roadmap\">\u0645\u0627 \u0647\u064a \u0641\u0648\u0627\u0626\u062f \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644\u061f<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#implement-kanban-in-customer-roadmap\">\u0643\u064a\u0641\u064a\u0629 \u062a\u0646\u0641\u064a\u0630 Kanban \u0641\u064a \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644\u061f<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what-is-a-kanban-board\">\u0645\u0627 \u0647\u0648 \u0645\u062c\u0644\u0633 \u0643\u0627\u0646\u0628\u0627\u0646\u061f<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#kanban-principles\">\u0645\u0627 \u0647\u064a \u0628\u0639\u0636 \u0645\u0628\u0627\u062f\u0626 \u0643\u0627\u0646\u0628\u0627\u0646 \u0627\u0644\u0647\u0627\u0645\u0629 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0641\u064a \u062e\u0627\u0631\u0637\u0629 \u0627\u0644\u0637\u0631\u064a\u0642\u061f<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#steps-to-implement-kanban-board\">\u0645\u0627 \u0647\u064a \u062e\u0637\u0648\u0627\u062a \u062a\u0646\u0641\u064a\u0630 \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u0648\u062d\u0629 \u0643\u0627\u0646\u0628\u0627\u0646\u061f<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#advantages-of-kanban\">\u0645\u0627 \u0647\u064a \u0645\u0632\u0627\u064a\u0627 \u062a\u0646\u0641\u064a\u0630 \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0643\u0627\u0646\u0628\u0627\u0646\u061f<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#conclusion\">\u0627\u0633\u062a\u0646\u062a\u0627\u062c<\/a><\/li>\n<\/ul>\n<h2 id=\"what-is-kanban-framework\"><b>\u0645\u0627 \u0647\u0648 \u0625\u0637\u0627\u0631 \u0643\u0627\u0646\u0628\u0627\u0646\u061f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u0646\u064a \u0643\u0644\u0645\u0629 &#8220;\u0643\u0627\u0646\u0628\u0627\u0646&#8221; \u0644\u0627\u0641\u062a\u0629 \u0623\u0648 \u0639\u0644\u0627\u0645\u0629 \u0625\u0634\u0627\u0631\u0629 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u064a\u0627\u0628\u0627\u0646\u064a\u0629. \u062a\u0645 \u062a\u0637\u0648\u064a\u0631\u0647 \u0628\u0648\u0627\u0633\u0637\u0629 \u0646\u0638\u0627\u0645 \u0625\u0646\u062a\u0627\u062c \u062a\u0648\u064a\u0648\u062a\u0627 \u0643\u0637\u0631\u064a\u0642\u0629 \u0644\u062a\u0635\u0648\u0631 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u062d\u0627\u0621 \u062e\u0637 \u0627\u0644\u0625\u0646\u062a\u0627\u062c \u0627\u0644\u062e\u0627\u0635 \u0628\u0647\u0645 \u0648\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0623\u0645\u0627\u0643\u0646 \u0627\u0644\u062a\u064a \u0642\u062f \u062a\u0646\u0634\u0623 \u0641\u064a\u0647\u0627 \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0629. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0639\u0645\u0644 \u0647\u0630\u0627 \u0627\u0644\u0646\u0638\u0627\u0645 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0639\u0646\u062f\u0645\u0627 \u064a\u0643\u0648\u0646 \u0647\u0646\u0627\u0643 \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0627\u0644\u062a\u064a \u0644\u0627 \u062a\u062d\u062f\u062b \u0641\u064a \u0648\u0642\u062a \u0648\u0627\u062d\u062f \u0648\u0644\u0643\u0646\u0647\u0627 \u062a\u062d\u062f\u062b \u0628\u0627\u0644\u062a\u062a\u0627\u0628\u0639 \u0645\u062b\u0644 \u0641\u064a \u0645\u0635\u0646\u0639 \u0627\u0644\u062a\u0635\u0646\u064a\u0639 \u062d\u064a\u062b \u064a\u062a\u0639\u064a\u0646 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0627\u0644 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0645\u0647\u0645\u0629 \u0648\u0627\u062d\u062f\u0629 \u062a\u0644\u0648 \u0627\u0644\u0623\u062e\u0631\u0649 \u062d\u062a\u0649 \u064a\u0646\u062a\u062c\u0648\u0646 \u0645\u0646\u062a\u062c\u064b\u0627.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u062a\u0637\u0628\u064a\u0642 \u0625\u0637\u0627\u0631 \u0627\u0644\u0639\u0645\u0644 \u0647\u0630\u0627 \u0639\u0644\u0649 \u0623\u064a \u0633\u064a\u0631 \u0639\u0645\u0644 \u062a\u0642\u0631\u064a\u0628\u064b\u0627 \u0644\u0623\u0646\u0647 \u064a\u062a\u0637\u0644\u0628 \u062a\u0635\u0648\u0631\u064b\u0627 \u062b\u0627\u0628\u062a\u064b\u0627 \u0644\u0645\u0643\u0627\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0648\u0639\u062f\u062f \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0645\u062a\u0628\u0642\u064a\u0629 \u062d\u062a\u0649 \u0627\u0644\u0627\u0643\u062a\u0645\u0627\u0644.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0645\u0646 \u0627\u0644\u0635\u0639\u0628 \u062d\u0642\u064b\u0627 \u062a\u0635\u0648\u0631 \u0627\u0644\u0639\u0645\u0644 \u0639\u0646\u062f\u0645\u0627 \u064a\u0643\u0648\u0646 \u0647\u0646\u0627\u0643 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0623\u0634\u064a\u0627\u0621 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0627\u0644\u062a\u064a \u062a\u062d\u062f\u062b \u0641\u064a \u0648\u0642\u062a \u0648\u0627\u062d\u062f \u060c \u0644\u0630\u0644\u0643 \u064a\u0633\u0627\u0639\u062f Kanban \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0645\u0647\u0627\u0645\u0647\u0645 \u0628\u0633\u0647\u0648\u0644\u0629 \u0623\u0643\u0628\u0631 \u0639\u0646 \u0637\u0631\u064a\u0642 \u062a\u0642\u0633\u064a\u0645 \u0643\u0644 \u0645\u0647\u0645\u0629 \u0625\u0644\u0649 \u062e\u0637\u0648\u0627\u062a \u0623\u0635\u063a\u0631 \u062b\u0645 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0643\u0639\u0646\u0627\u0635\u0631 \u0639\u0645\u0644 \u0645\u0646\u0641\u0635\u0644\u0629.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 Kanban \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0623\u062e\u0631\u0649 \u0623\u0648 \u062c\u0646\u0628\u064b\u0627 \u0625\u0644\u0649 \u062c\u0646\u0628 \u0645\u0639\u0647\u0627. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0648\u0645\u0639 \u0630\u0644\u0643 \u060c \u0645\u0646 \u0627\u0644\u0645\u0647\u0645 \u0645\u0644\u0627\u062d\u0638\u0629 \u0623\u0646 \u0644\u0648\u062d\u0629 \u0643\u0627\u0646\u0628\u0627\u0646 \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u062a\u0645\u062b\u064a\u0644 \u0645\u0627\u062f\u064a \u064a\u0645\u0643\u0646 \u0644\u0644\u0623\u0634\u062e\u0627\u0635 \u0631\u0624\u064a\u062a\u0647 \u0648\u0627\u0644\u0639\u0645\u0644 \u0645\u0646\u0647 \u0644\u0623\u0646\u0643 \u062a\u062d\u0627\u0648\u0644 \u062a\u0635\u0648\u0631 \u062e\u0637\u0648\u0627\u062a \u0641\u0631\u064a\u0642\u0643 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0638\u0627\u0645. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0642\u062f \u0623\u0635\u0628\u062d \u0634\u0627\u0626\u0639\u064b\u0627 \u0644\u0644\u063a\u0627\u064a\u0629 \u0628\u064a\u0646 \u0641\u0631\u0642 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0648\u0643\u0630\u0644\u0643 \u0645\u0639 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u0631\u0634\u064a\u0642\u0629.<\/span><\/p>\n<h2 id=\"what-is-customer-roadmap\"><b>\u0645\u0627 \u0647\u064a \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644\u061f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u0633\u0627\u0639\u062f <a href=\"https:\/\/www.questionpro.com\/blog\/customer-service-roadmap\/\">\u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u062a\u0648\u0636\u064a\u062d \u0645\u0627 \u064a\u0641\u0639\u0644\u0648\u0646\u0647 \u060c \u0648\u0643\u064a\u0641 \u064a\u0639\u0645\u0644 \u0645\u0646 \u0623\u062c\u0644 \u0639\u0645\u0644\u0643 \u060c \u0648\u0625\u0644\u0649 \u0623\u064a\u0646 \u0623\u0646\u062a \u0630\u0627\u0647\u0628.<\/span> <span style=\"font-weight: 400;\">\u0625\u0646\u0647 \u064a\u0648\u0636\u062d \u0644\u0644\u062c\u0645\u064a\u0639 \u0641\u064a \u0627\u0644\u0634\u0631\u0643\u0629 \u062d\u0648\u0644 \u0645\u0646 \u064a\u0639\u0645\u0644 \u0639\u0644\u0649 \u0645\u0627\u0630\u0627 \u060c \u0648\u0644\u0645\u0627\u0630\u0627 \u064a\u0641\u0639\u0644\u0648\u0646 \u0630\u0644\u0643 \u0627\u0644\u0634\u064a\u0621 \u060c \u0648\u0645\u062a\u0649 \u0633\u064a\u062a\u0645 \u0627\u0644\u0627\u0646\u062a\u0647\u0627\u0621 \u0645\u0646\u0647.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u062a\u0633\u0627\u0639\u062f \u062e\u0627\u0631\u0637\u0629 \u0627\u0644\u0637\u0631\u064a\u0642 \u0647\u0630\u0647 \u0641\u064a \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0645\u0648\u0627\u0621\u0645\u0629 \u062a\u0648\u0642\u0639\u0627\u062a\u0647 \u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u062a\u0633\u0647\u064a\u0644 \u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0628\u0645\u0627 \u064a\u062c\u0628 \u0639\u0644\u064a\u0647\u0645 \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u064a\u0647.<\/span><\/p>\n<h2 id=\"benefits-of-customer-roadmap\"><b>\u0645\u0627 \u0647\u064a \u0641\u0648\u0627\u0626\u062f \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644\u061f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u064a\u0639\u062f \u0625\u0639\u062f\u0627\u062f \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0645\u0631\u064b\u0627 \u0645\u0647\u0645\u064b\u0627 \u0644\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0648\u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u0648\u0627\u0644\u0645\u0628\u062f\u0639\u064a\u0646 \u0639\u0644\u0649 \u062d\u062f \u0633\u0648\u0627\u0621 \u0644\u0623\u0646\u0647 \u064a\u0636\u0639 \u062a\u0648\u0642\u0639\u0627\u062a \u0648\u0627\u0642\u0639\u064a\u0629 \u062d\u0648\u0644 \u0645\u0627 \u064a\u0645\u0643\u0646 \u062a\u062d\u0642\u064a\u0642\u0647 \u0648\u0645\u062a\u0649. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0647\u0630\u0627 \u064a\u0636\u0645\u0646 \u0623\u064a\u0636\u064b\u0627 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0627\u0644\u062c\u0645\u064a\u0639 \u0639\u0644\u0649 \u062f\u0631\u0627\u064a\u0629 \u0628\u0645\u0627 \u064a\u062d\u062f\u062b \u0648\u0644\u0645\u0627\u0630\u0627 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0645\u0646\u0639 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0643.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0625\u0646 \u0648\u062c\u0648\u062f \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0644\u0644\u0639\u0645\u064a\u0644 \u064a\u062c\u0639\u0644\u0643 \u062a\u062a\u062d\u0643\u0645 \u0641\u064a \u062d\u064a\u0627\u062a\u0643 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0644\u0623\u0646\u0647\u0627 \u062a\u062e\u0628\u0631\u0643 \u0628\u0645\u0648\u0639\u062f \u0627\u0633\u062a\u062d\u0642\u0627\u0642 \u0627\u0644\u0623\u0634\u064a\u0627\u0621 \u0628\u062d\u064a\u062b \u0644\u0627 \u062f\u0627\u0639\u064a \u0644\u0644\u0642\u0644\u0642 \u0628\u0634\u0623\u0646 \u0641\u0642\u062f\u0627\u0646 \u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 \u0623\u0648 \u0627\u0644\u0639\u0645\u0644 \u0644\u0633\u0627\u0639\u0627\u062a \u0637\u0648\u064a\u0644\u0629 \u0642\u0628\u0644 \u0627\u0643\u062a\u0645\u0627\u0644 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u0645\u0644 \u062e\u0627\u0631\u0637\u0629 \u0627\u0644\u0637\u0631\u064a\u0642 \u0643\u062f\u0644\u064a\u0644 \u0644\u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u062d\u0648\u0644 \u0645\u0627 \u064a\u062d\u062a\u0627\u062c\u0648\u0646 \u0625\u0644\u0649 \u0625\u0646\u062c\u0627\u0632\u0647 \u0641\u064a \u0625\u0637\u0627\u0631 \u0632\u0645\u0646\u064a \u0645\u0639\u064a\u0646. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0643\u0645\u0627 \u0623\u0646\u0647 \u064a\u0633\u0627\u0639\u062f\u0647\u0645 \u0641\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0641\u0643\u0631\u0629 \u0639\u0646 \u0643\u064a\u0641\u064a\u0629 \u0627\u0631\u062a\u0628\u0627\u0637 \u0639\u0645\u0644\u0647\u0645 \u0628\u0623\u0639\u0636\u0627\u0621 \u0627\u0644\u0641\u0631\u064a\u0642 \u0627\u0644\u0622\u062e\u0631\u064a\u0646 \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062d\u0627\u0633\u0645\u0629 \u0644\u0646\u0645\u0648 \u0627\u0644\u0645\u0646\u0638\u0645\u0629. <\/span><span style=\"font-weight: 400;\">\u0645\u0646 \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0628\u0645\u0643\u0627\u0646 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0644\u062f\u064a\u0643 \u062e\u0631\u0627\u0626\u0637 \u0637\u0631\u064a\u0642 \u0644\u0623\u0646\u0647\u0627 \u062a\u062d\u062f\u062f \u062e\u0637\u0629 \u0644\u0644\u0645\u0633\u062a\u0642\u0628\u0644. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0643\u0645\u0627 \u0623\u0646\u0647\u0627 \u062a\u0633\u0627\u0639\u062f \u0641\u064a \u0625\u062c\u0631\u0627\u0621 \u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0643\u0628\u064a\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0648\u062a\u0639\u0637\u064a \u0627\u0644\u0641\u0631\u0642 \u0641\u0643\u0631\u0629 \u0639\u0645\u0627 \u064a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0641\u064a \u0623\u064a \u0648\u0642\u062a. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u062a\u0633\u0627\u0639\u062f \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0644\u0625\u0637\u0644\u0627\u0642 \u0645\u064a\u0632\u0629 \u0623\u0648 \u0645\u0646\u062a\u062c \u062c\u062f\u064a\u062f \u060c \u0648\u062a\u062d\u062f\u064a\u062f \u0634\u0631\u064a\u062d\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u064a\u0647\u0627 \u0628\u0639\u062f \u0630\u0644\u0643.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0642\u0628\u0644 \u0645\u062f\u064a\u0631\u064a \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0643\u0648\u062b\u064a\u0642\u0629 \u0639\u0645\u0644 \u062a\u062d\u062f\u062f \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0646\u062d\u0648 \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u0644\u0645\u0646\u062a\u062c\u0627\u062a\u0647\u0645 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0647\u0645. <\/span><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643 \u0625\u0645\u0627 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0625\u0635\u062f\u0627\u0631 \u0645\u064a\u0632\u0627\u062a \u062c\u062f\u064a\u062f\u0629 \u0623\u0648 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0625\u0646\u0634\u0627\u0621 \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0644\u0644\u0639\u0645\u064a\u0644 \u060c \u0645\u0646 \u0627\u0644\u0645\u0647\u0645 \u062a\u062d\u062f\u064a\u062f \u0628\u0639\u0636 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0645\u0624\u0633\u0633\u062a\u0643 \u0623\u0648 \u0645\u0634\u0631\u0648\u0639\u0643. <\/span><span style=\"font-weight: 400;\">\u064a\u062c\u0628 \u062a\u0648\u062b\u064a\u0642 \u0647\u0630\u0647 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u062d\u062a\u0649 \u064a\u0639\u0631\u0641 \u0627\u0644\u062c\u0645\u064a\u0639 \u0628\u0627\u0644\u0636\u0628\u0637 \u0645\u0627 \u062a\u0639\u0646\u064a\u0647 \u0648\u0643\u064a\u0641 \u0633\u064a\u0639\u0645\u0644 \u0625\u0637\u0627\u0631 \u0627\u0644\u0639\u0645\u0644 \u0641\u064a \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0629 \u060c \u0644\u0643\u0644 \u0645\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062c\u062f\u064a\u062f\u0629 \u0648\u0643\u0630\u0644\u0643 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062c\u0627\u0631\u064a\u0629 \u060c \u0646<\/span><span style=\"font-weight: 400;\">\u062f\u0639\u0646\u0627 \u0646\u0644\u0642\u064a \u0646\u0638\u0631\u0629 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0625\u0637\u0627\u0631 \u0639\u0645\u0644 \u0643\u0627\u0646\u0628\u0627\u0646 \u0628\u0634\u0643\u0644 \u0641\u0639\u0627\u0644 \u0641\u064a \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644.<\/span><\/p>\n<h2 id=\"implement-kanban-in-customer-roadmap\"><b>\u0643\u064a\u0641\u064a\u0629 \u062a\u0646\u0641\u064a\u0630 \u0625\u0637\u0627\u0631 \u0643\u0627\u0646\u0628\u0627\u0646 \u0641\u064a \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644\u061f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0643\u0645\u0627 \u062a\u0645\u062a \u0645\u0646\u0627\u0642\u0634\u062a\u0647 \u060c \u0643\u0627\u0646\u0628\u0627\u0646 \u0637\u0631\u064a\u0642\u0629 \u062a\u0646\u0638\u0645 \u0627\u0644\u0639\u0645\u0644 \u0644\u062a\u062d\u0642\u064a\u0642 \u0642\u064a\u0645\u0629 \u0623\u0641\u0636\u0644 \u0644\u0644\u0639\u0645\u0644\u0627\u0621. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u062a\u0645 \u062a\u0637\u0648\u064a\u0631\u0647 \u0628\u0648\u0627\u0633\u0637\u0629 Toyota \u0648\u0623\u0635\u0628\u062d \u0644\u0627\u062d\u0642\u064b\u0627 \u062c\u0632\u0621\u064b\u0627 \u0645\u0646 \u0645\u0641\u0647\u0648\u0645 Lean manufacturing \u0627\u0644\u0630\u064a \u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0645\u0646 \u0641\u0644\u0633\u0641\u0629 lean \u0648 kaizen \u0648 jidoka \u0648\u0645\u0627 \u0625\u0644\u0649 \u0630\u0644\u0643. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0641\u064a \u0631\u0633\u0645 \u062e\u0631\u0627\u0626\u0637 \u0643\u0627\u0646\u0628\u0627\u0646 \u060c \u064a\u0645\u0643\u0646\u0643 \u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u064a\u0627\u062a\u0643 \u0628\u062d\u064a\u062b \u062a\u0643\u0648\u0646 \u0623\u0643\u062b\u0631 \u0643\u0641\u0627\u0621\u0629 \u0648\u0645\u0631\u0648\u0646\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0633\u062a\u0643\u0648\u0646 \u0642\u0627\u062f\u0631\u064b\u0627 \u0639\u0644\u0649 \u0645\u0639\u0631\u0641\u0629 \u0645\u0643\u0627\u0646 \u062a\u0648\u0642\u0641 \u0627\u0644\u0639\u0645\u0644 \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0648\u0641\u0647\u0645 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0627\u0644\u0639\u0645\u064a\u0644.<\/span> <span style=\"font-weight: 400;\">\u064a\u0642\u062f\u0645 \u0643\u0627\u0646\u0628\u0627\u0646 \u0639\u062f\u0629 \u0648\u0633\u0627\u0626\u0644 \u0644\u062a\u062d\u0644\u064a\u0644 \u0648\u0625\u062f\u0627\u0631\u0629 \u062e\u0627\u0631\u0637\u0629 \u0627\u0644\u0637\u0631\u064a\u0642 <a href=\"https:\/\/www.questionpro.com\/blog\/how-to-measure-what-customers-value\/\">\u0648\u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/a> .<\/span> <\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0633\u0627\u0639\u062f\u0643 \u0641\u064a \u062a\u062d\u062f\u064a\u062f \u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0627\u0644\u0645\u064a\u0632\u0627\u062a \u0648\u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646.<\/span> <span style=\"font-weight: 400;\">\u0639\u0646\u062f \u062a\u0646\u0641\u064a\u0630 \u0625\u0637\u0627\u0631 \u0639\u0645\u0644 \u0643\u0627\u0646\u0628\u0627\u0646 \u0641\u064a <a href=\"https:\/\/www.questionpro.com\/blog\/data-mapping\/\">\u062a\u0639\u064a\u064a\u0646 \u0628\u064a\u0627\u0646\u0627\u062a<\/a> \u0627\u0644\u0639\u0645\u064a\u0644 \u060c \u0645\u0646 \u0627\u0644\u0645\u0647\u0645 \u0627\u062e\u062a\u064a\u0627\u0631 \u0623\u062f\u0627\u0629 \u062c\u064a\u062f\u0629 \u0644\u0634\u0631\u0643\u062a\u0643.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0643\u0644 \u0645\u0646 \u064a\u0634\u0627\u0631\u0643 \u0641\u064a \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0646\u062a\u062c \u0639\u0644\u0649 \u0641\u0647\u0645 \u0645\u0627 \u064a\u062c\u0628 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0647 \u0648\u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0623\u0641\u0636\u0644 \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u062f\u064a\u062f \u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0627\u0644\u0639\u0645\u0644. <\/span><span style=\"font-weight: 400;\">\u064a\u062c\u0628 \u0623\u0646 \u062a\u0644\u0639\u0628 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u064a\u0636\u064b\u0627 \u062f\u0648\u0631\u064b\u0627 \u0623\u0633\u0627\u0633\u064a\u064b\u0627 \u0639\u0646\u062f \u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u062a\u062c\u0627\u062a \u062c\u062f\u064a\u062f\u0629 \u0645\u0639 \u0641\u0631\u064a\u0642\u0643 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0627 \u0627\u0644\u0625\u0637\u0627\u0631.<\/span><\/p>\n<h2 id=\"what-is-a-kanban-board\"><b>\u0645\u0627 \u0647\u0648 \u0645\u062c\u0644\u0633 \u0643\u0627\u0646\u0628\u0627\u0646\u061f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Kanban Board \u0647\u064a \u0623\u062f\u0627\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0648\u0627\u0644\u062a\u0639\u0627\u0648\u0646. <\/span><span style=\"font-weight: 400;\">\u064a\u062a\u0643\u0648\u0646 \u0627\u0644\u0645\u062c\u0644\u0633 \u0628\u0634\u0643\u0644 \u0623\u0633\u0627\u0633\u064a \u0645\u0646 \u0623\u0639\u0645\u062f\u0629 \u062a\u0645\u062b\u0644 \u0645\u0631\u0627\u062d\u0644 \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0648\u062d\u0629 \u0643\u0627\u0646\u0628\u0627\u0646 \u0647\u064a \u062a\u0645\u062b\u064a\u0644 \u0645\u0631\u0626\u064a \u0644\u0644\u0639\u0645\u0644. \u064a\u0645\u062b\u0644 \u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u0623\u0641\u0642\u064a \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u060c \u0648\u0644\u0643\u0644 \u0645\u0631\u062d\u0644\u0629 \u0639\u0645\u0648\u062f\u0647\u0627 \u0639\u0644\u0649 \u0647\u0630\u0627 \u0627\u0644\u0645\u062d\u0648\u0631. <\/span><span style=\"font-weight: 400;\">\u064a\u0633\u0645\u062d \u0644\u0623\u0639\u0636\u0627\u0621 \u0627\u0644\u0641\u0631\u064a\u0642 \u0628\u0631\u0624\u064a\u0629 \u0645\u0627 \u0647\u0648 \u0642\u064a\u062f \u0627\u0644\u062a\u0642\u062f\u0645 (\u0641\u064a &#8220;\u0627\u0644\u0639\u0645\u0644&#8221;) \u060c \u0648\u0645\u0627 \u062a\u0645 \u0625\u0643\u0645\u0627\u0644\u0647 \u0645\u0624\u062e\u0631\u064b\u0627 (\u0641\u064a &#8220;\u062a\u0645&#8221;) \u060c \u0648\u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0647\u0627 \u0628\u0639\u062f \u0630\u0644\u0643 (\u0641\u064a &#8220;\u0627\u0644\u0645\u0647\u0627\u0645&#8221;).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u0645\u062d \u0627\u0644\u0645\u062c\u0644\u0633 \u0644\u0641\u0631\u064a\u0642\u0643 \u0628\u062a\u0635\u0648\u0631 \u062d\u0627\u0644\u0629 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u062c\u0627\u0631\u064a\u0629 \u060c \u0648\u0647\u0648 \u0645\u0627 \u064a\u0633\u0627\u0639\u062f \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631 \u0639\u0644\u0649 \u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0648\u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0633\u0631\u064a\u0639\u0629 \u062d\u0648\u0644 \u0645\u0627 \u064a\u062c\u0628 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0647 \u0628\u0639\u062f \u0630\u0644\u0643 \u0623\u0648 \u062d\u062a\u0649 \u0645\u0627 \u0625\u0630\u0627 \u0643\u0627\u0646 \u0645\u0646 \u0627\u0644\u0645\u0646\u0637\u0642\u064a \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0634\u064a\u0621 \u0645\u0627 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0643\u0645\u0627 \u0623\u0646\u0647 \u064a\u062d\u062f \u0645\u0646 \u0627\u0644\u0639\u0645\u0644 \u0642\u064a\u062f \u0627\u0644\u062a\u0642\u062f\u0645 (WIP) \u060c \u0623\u064a \u064a\u0636\u0639 \u0627\u0644\u0642\u0648\u0627\u0639\u062f \u0627\u0644\u062a\u064a \u062a\u062d\u0643\u0645 \u0639\u062f\u062f \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u062a\u064a \u064a\u064f\u0633\u0645\u062d \u0644\u0639\u0636\u0648 \u0627\u0644\u0641\u0631\u064a\u0642 \u0628\u062a\u0646\u0641\u064a\u0630\u0647\u0627.<\/span><\/p>\n<h2 id=\"kanban-principles\"><b>\u0645\u0627 \u0647\u064a \u0628\u0639\u0636 \u0645\u0628\u0627\u062f\u0626 \u0625\u0637\u0627\u0631 \u0643\u0627\u0646\u0628\u0627\u0646 \u0627\u0644\u0645\u0647\u0645\u0629 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0641\u064a \u062e\u0627\u0631\u0637\u0629 \u0627\u0644\u0637\u0631\u064a\u0642\u061f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0627\u0644\u0641\u0643\u0631\u0629 \u0648\u0631\u0627\u0621 Kanban \u0628\u0633\u064a\u0637\u0629 &#8211; \u062d\u062f \u0645\u0646 \u0639\u0645\u0644 \u0641\u0631\u064a\u0642\u0643 \u0627\u0644\u062c\u0627\u0631\u064a \u062d\u062a\u0649 \u0644\u0627 \u064a\u062a\u0642\u062f\u0645 \u0639\u0644\u0649 \u0646\u0641\u0633\u0647 \u0623\u0628\u062f\u064b\u0627 \u060c \u0648\u0644\u0643\u0646 \u0644\u062f\u064a\u0647 \u0623\u064a\u0636\u064b\u0627 \u0627\u0644\u0642\u062f\u0631\u0629 \u0627\u0644\u0643\u0627\u0641\u064a\u0629 \u0644\u0625\u0643\u0645\u0627\u0644 \u0643\u0644 \u0634\u064a\u0621 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062d\u062f\u062f.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-125244 aligncenter\" src=\"https:\/\/www.questionpro.com\/blog\/wp-content\/uploads\/2021\/10\/framework-kanban-principles-min.jpg\" alt=\"\u0645\u0628\u0627\u062f\u0626 \u0625\u0637\u0627\u0631 \u0643\u0627\u0646\u0628\u0627\u0646\" width=\"992\" height=\"537\"><\/p>\n<h3><b>\u062a\u0635\u0648\u0631 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0639\u0646\u062f\u0645\u0627 \u062a\u0635\u0628\u062d \u0627\u0644\u0645\u0647\u0627\u0645 \u0645\u0631\u0626\u064a\u0629 \u060c \u064a\u0645\u0643\u0646 \u0644\u0623\u0639\u0636\u0627\u0621 \u0627\u0644\u0641\u0631\u064a\u0642 \u0631\u0624\u064a\u0629 \u0645\u0627 \u064a\u062c\u0628 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0647 \u0648\u0627\u0644\u0645\u062f\u0629 \u0627\u0644\u062a\u064a \u0633\u064a\u0633\u062a\u063a\u0631\u0642\u0647\u0627. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0648\u062d\u0629 \u0643\u0627\u0646\u0628\u0627\u0646 \u0647\u064a \u062a\u0645\u062b\u064a\u0644 \u0631\u0633\u0648\u0645\u064a \u0644\u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0648\u062a\u0648\u0641\u0631 \u0646\u0638\u0631\u0629 \u0639\u0627\u0645\u0629 \u0644\u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u064a\u0629. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646\u0643 \u062a\u062a\u0628\u0639 \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0644\u0627\u0635\u0642\u0629 \u060c \u0648\u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u0648\u0636\u0639\u0647\u0627 \u0641\u064a \u0623\u0639\u0645\u062f\u0629 \u0627\u0644\u0644\u0648\u062d\u0629.<\/span><\/p>\n<h3><b>\u0627\u0644\u062d\u062f \u0645\u0646 \u0627\u0644\u0639\u0645\u0644 \u0642\u064a\u062f \u0627\u0644\u062a\u0642\u062f\u0645<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0646\u0631\u064a\u062f \u062a\u062c\u0646\u0628 \u0648\u062c\u0648\u062f \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u064a\u0647\u0627 \u0641\u064a \u0648\u0642\u062a \u0648\u0627\u062d\u062f \u0644\u0623\u0646\u0647\u0627 \u062a\u0642\u0644\u0644 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u062a\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0623\u062e\u0637\u0627\u0621. \u064a\u062c\u0628 \u0623\u0646 \u064a\u064f\u0633\u0645\u062d \u0644\u0639\u0636\u0648 \u0627\u0644\u0641\u0631\u064a\u0642 \u0628\u0645\u0647\u0645\u0629 \u0648\u0627\u062d\u062f\u0629 \u0641\u0642\u0637 \u0641\u064a \u0643\u0644 \u0645\u0631\u0629 \u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644. \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u0639\u0644\u0649 \u0627\u0644\u0630\u064a \u062a\u0636\u0639\u0647 \u064a\u0639\u0648\u062f \u0625\u0644\u0649 \u062d\u0643\u0645\u0643.<\/span><\/p>\n<h3><b>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u062f\u0641\u0642<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u062a\u064f\u0645\u0643\u0650\u0651\u0646 \u0644\u0648\u062d\u0629 \u0643\u0627\u0646\u0628\u0627\u0646 \u0627\u0644\u0641\u0631\u064a\u0642 \u0645\u0646 \u0641\u0647\u0645 \u0645\u0643\u0627\u0646 \u0639\u0645\u0644\u0647\u0645 \u0641\u064a \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u060c \u062d\u062a\u0649 \u064a\u062a\u0645\u0643\u0646\u0648\u0627 \u0645\u0646 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u062d\u0633\u0628 \u0627\u0644\u062d\u0627\u062c\u0629 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0625\u062c\u0631\u0627\u0621 \u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0645\u062b\u0644 \u0625\u0636\u0627\u0641\u0629 \u062e\u0637\u0648\u0627\u062a \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0623\u0648 \u0625\u0632\u0627\u0644\u062a\u0647\u0627 \u060c \u0623\u0648 \u062a\u0642\u0633\u064a\u0645 \u0645\u0647\u0645\u0629 \u0643\u0628\u064a\u0631\u0629 \u0625\u0644\u0649 \u0645\u0647\u0627\u0645 \u0645\u062a\u0639\u062f\u062f\u0629 \u0623\u0635\u063a\u0631 \u060c \u0623\u0648 \u062a\u0642\u0644\u064a\u0644 \u0648\u0642\u062a \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0628\u064a\u0646 \u062e\u0637\u0648\u0627\u062a \u0645\u0639\u064a\u0646\u0629.<\/span><\/p>\n<h2 id=\"steps-to-implement-kanban-board\"><b>\u0645\u0627 \u0647\u064a \u062e\u0637\u0648\u0627\u062a \u062a\u0646\u0641\u064a\u0630 \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u0648\u062d\u0629 \u0643\u0627\u0646\u0628\u0627\u0646\u061f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0628\u0627\u062a\u0628\u0627\u0639 \u0647\u0630\u0647 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u0628\u0633\u064a\u0637\u0629 \u060c \u064a\u0645\u0643\u0646\u0643 \u062a\u062d\u0642\u064a\u0642 \u0647\u062f\u0641\u0643. \u0633\u0646\u0646\u0627\u0642\u0634 \u0623\u0647\u0645\u064a\u0629 \u0643\u0644 \u062e\u0637\u0648\u0629 \u0628\u0627\u0644\u062a\u0641\u0635\u064a\u0644 \u0623\u062f\u0646\u0627\u0647:<\/span><\/p>\n<h3><b>\u0627\u0644\u062e\u0637\u0648\u0629 1: \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0648\u0627\u0644\u062d\u0627\u062c\u0629 \u0644\u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u062f \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644 \u0625\u0637\u0627\u0631 \u0639\u0645\u0644 \u0645\u0641\u064a\u062f\u064b\u0627 \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0642\u064a\u0645\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0639\u0646\u0627\u0635\u0631 \u062a\u0631\u0627\u0643\u0645 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0630\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 (PBI).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0627\u0644\u062a\u0639\u0631\u064a\u0641 \u0623\u0639\u0644\u0627\u0647 \u0647\u0648 \u062a\u0639\u0631\u064a\u0641 \u0639\u0627\u0645 \u0644\u0644\u063a\u0627\u064a\u0629 \u060c \u0644\u0643\u0646\u0647 \u064a\u0639\u0637\u064a\u0646\u0627 \u0641\u0643\u0631\u0629 \u0639\u0646 \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644. \u0644\u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0648\u0636\u0648\u062d \u062d\u0648\u0644 \u0647\u0630\u0627 \u0627\u0644\u0645\u0648\u0636\u0648\u0639 \u060c \u0646\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0645\u0639\u0631\u0641\u0629 \u0645\u0627 \u0647\u064a \u0642\u064a\u0645 \u0627\u0644\u0639\u0645\u0644 \u0647\u0630\u0647 \u0648\u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u0627\u0639\u062f \u0641\u064a \u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641\u0646\u0627.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u062c\u0628 \u0623\u0646 \u062a\u062a\u0645\u0627\u0634\u0649 \u0642\u064a\u0645 \u0623\u0648 \u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0647\u0630\u0647 \u0645\u0639 \u0631\u0624\u064a\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0648\u0631\u0633\u0627\u0644\u062a\u0647\u0627. \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0642\u064a\u0645\u0629 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0648\u0627\u0644\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0639\u0645\u0644.<\/span><\/p>\n<h3><b>\u0627\u0644\u062e\u0637\u0648\u0629 2: \u0623\u0647\u0645\u064a\u0629 \u0625\u0637\u0627\u0631 \u0643\u0627\u0646\u0628\u0627\u0646 \u0641\u064a \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f Kanban Framework \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u062a\u0635\u0648\u0631 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0648\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0648\u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0625\u0632\u0627\u0644\u062a\u0647\u0627 \u062d\u062a\u0649 \u0646\u062a\u0645\u0643\u0646 \u0645\u0646 \u062a\u062d\u0642\u064a\u0642 \u0647\u062f\u0641\u0646\u0627 \u0628\u0643\u0641\u0627\u0621\u0629 \u062f\u0648\u0646 \u0623\u064a \u062a\u0623\u062e\u064a\u0631. \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u0648\u062d\u0629 Kanban \u060c \u064a\u0645\u0643\u0646\u0646\u0627 \u062a\u0646\u0641\u064a\u0630 \u0639\u0645\u0644\u064a\u0629 \u0645\u0634\u0627\u0628\u0647\u0629 \u0644\u0640 Scrum. \u064a\u0645\u0643\u0646\u0646\u0627 \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0645\u062a\u0631\u0627\u0643\u0645\u0629 \u0648\u0627\u0644\u0633\u0628\u0627\u0642\u0627\u062a \u0648\u0627\u0644\u0625\u0635\u062f\u0627\u0631\u0627\u062a \u0644\u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0642\u064a\u0645\u0629 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062d\u062f\u062f.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f\u0646\u0627 \u0627\u0644\u0646\u0647\u062c \u0627\u0644\u062e\u0627\u0644\u064a \u0645\u0646 \u0627\u0644\u0647\u062f\u0631 \u0641\u064a \u0625\u0646\u0634\u0627\u0621 \u0646\u0638\u0627\u0645 \u0641\u0639\u0627\u0644 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u062f\u064a\u062f \u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0639\u0645\u0644\u0646\u0627 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0623\u0639\u0644\u0649 \u0639\u0627\u0626\u062f \u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0641\u064a \u0645\u0631\u0627\u062d\u0644 \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u062f\u0648\u0631\u0629 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0646\u062a\u062c \u060c \u0623\u064a \u0642\u0628\u0644 \u0628\u0646\u0627\u0626\u0647 \u0623\u0648 \u0623\u062b\u0646\u0627\u0621 \u0628\u0646\u0627\u0626\u0647 \u0623\u0648 \u0639\u0646\u062f \u0625\u0637\u0644\u0627\u0642\u0647.<\/span><\/p>\n<h3><b>\u0627\u0644\u062e\u0637\u0648\u0629 3: \u062a\u0637\u0628\u064a\u0642 Kanban \u0641\u064a \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u0648\u062d\u0629 Kanban<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f\u0646\u0627 Kanban \u0641\u064a \u062a\u0635\u0648\u0631 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0648\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0648\u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0625\u0632\u0627\u0644\u062a\u0647\u0627 \u062d\u062a\u0649 \u0646\u062a\u0645\u0643\u0646 \u0645\u0646 \u062a\u062d\u0642\u064a\u0642 \u0647\u062f\u0641\u0646\u0627 \u0628\u0643\u0641\u0627\u0621\u0629 \u062f\u0648\u0646 \u0623\u064a \u062a\u0623\u062e\u064a\u0631. \u064a\u0645\u0643\u0646\u0646\u0627 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0645\u062a\u0631\u0627\u0643\u0645\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0645\u0647\u0627\u0645 \u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0645\u0639\u064b\u0627 \u0641\u064a \u062f\u0648\u0631\u0629 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0646\u062a\u062c \u060c \u0623\u064a \u0642\u0628\u0644 \u0628\u0646\u0627\u0626\u0647\u0627 \u0623\u0648 \u0623\u062b\u0646\u0627\u0621 \u0625\u0646\u0634\u0627\u0626\u0647\u0627 \u0623\u0648 \u0639\u0646\u062f \u0625\u0637\u0644\u0627\u0642\u0647\u0627.<\/span><\/p>\n<h2 id=\"advantages-of-kanban\"><b>\u0645\u0627 \u0647\u064a \u0645\u0632\u0627\u064a\u0627 \u062a\u0646\u0641\u064a\u0630 \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0643\u0627\u0646\u0628\u0627\u0646\u061f<\/b><\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.questionpro.com\/blog\/top-5-advantages-of-using-kanban-boards-for-enhancing-customer-experience\/\">\u0641\u0648\u0627\u0626\u062f \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0643\u0627\u0646\u0628\u0627\u0646<\/a> \u0641\u064a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0647\u064a:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u064a\u0642\u062f\u0645 \u0631\u0624\u064a\u0629 \u0648\u0627\u0636\u062d\u0629 \u0644\u0644\u0645\u0633\u062a\u0642\u0628\u0644 \u0648\u0645\u0627 \u0646\u062d\u0627\u0648\u0644 \u062a\u062d\u0642\u064a\u0642\u0647.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f\u0646\u0627 \u0641\u064a \u062a\u062d\u062f\u064a\u062f \u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0623\u0647\u062f\u0627\u0641\u0646\u0627 \u0648\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0645\u0639\u0627\u0644\u0645 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u0628\u0639\u064a\u0627\u062a \u0641\u064a\u0645\u0627 \u0628\u064a\u0646\u0647\u0627.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u064a\u0648\u0641\u0631 \u0627\u0644\u0634\u0641\u0627\u0641\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0635\u0639\u064a\u062f\u064a\u0646 \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0648\u0627\u0644\u062e\u0627\u0631\u062c\u064a \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0639\u0645\u0644. \u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u0627\u0644\u0628\u0642\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0645\u0633\u0627\u0631 \u0627\u0644\u0635\u062d\u064a\u062d \u0648\u064a\u0639\u0631\u0641 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0623\u064a\u0646 \u062a\u0630\u0647\u0628 \u0623\u0645\u0648\u0627\u0644\u0647\u0645.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u064a\u0633\u0627\u0639\u062f\u0646\u0627 \u0641\u064a \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0623\u0641\u0636\u0644 \u0628\u0634\u0623\u0646 \u0645\u0627 \u064a\u062c\u0628 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0647 \u0628\u0639\u062f \u0630\u0644\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u062f\u064a\u062f \u0623\u0647\u0645 \u0627\u0644\u0645\u0647\u0627\u0645 \u0648\u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u064a\u0647\u0627 \u0641\u0642\u0637 \u060c \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0627\u0644\u0642\u0644\u064a\u0644 \u0645\u0646 \u0643\u0644 \u0634\u064a\u0621 \u0641\u064a \u0648\u0642\u062a \u0648\u0627\u062d\u062f.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u064a\u0632\u064a\u062f \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0644\u0623\u0646 \u0627\u0644\u062c\u0645\u064a\u0639 \u0639\u0644\u0649 \u062f\u0631\u0627\u064a\u0629 \u0628\u0627\u0644\u0645\u0643\u0627\u0646 \u0627\u0644\u0630\u064a \u0645\u0646 \u0627\u0644\u0645\u0641\u062a\u0631\u0636 \u0623\u0646 \u064a\u0631\u0643\u0632\u0648\u0627 \u0641\u064a\u0647 \u062c\u0647\u0648\u062f\u0647\u0645 \u060c \u0644\u0630\u0644\u0643 \u0644\u0627 \u0645\u0632\u064a\u062f \u0645\u0646 \u062a\u0628\u062f\u064a\u0644 \u0627\u0644\u0633\u064a\u0627\u0642 \u0628\u064a\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \/ \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u064a\u062d\u0633\u0646 \u0627\u0644\u0631\u0648\u062d \u0627\u0644\u0645\u0639\u0646\u0648\u064a\u0629 \u0644\u0623\u0646 \u0627\u0644\u062c\u0645\u064a\u0639 \u0639\u0644\u0649 \u062f\u0631\u0627\u064a\u0629 \u0628\u0627\u0644\u062a\u0642\u062f\u0645 \u0627\u0644\u0645\u062d\u0631\u0632 \u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0627\u0644\u0639\u0645\u0644 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0625\u062d\u0628\u0627\u0637.<\/span><\/li>\n<\/ul>\n<h2 id=\"conclusion\"><b>\u0627\u0633\u062a\u0646\u062a\u0627\u062c \u062d\u0648\u0644 \u0625\u0637\u0627\u0631 \u0643\u0627\u0646\u0628\u0627\u0646<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u062a\u0639\u062f \u062e\u0627\u0631\u0637\u0629 \u0637\u0631\u064a\u0642 \u0643\u0627\u0646\u0628\u0627\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0641\u0639\u0627\u0644\u0629 \u0644\u0644\u063a\u0627\u064a\u0629 \u0644\u062a\u0646\u0638\u064a\u0645 \u0633\u064a\u0631 \u0639\u0645\u0644\u0643 \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0623\u0646\u0647 \u064a\u0631\u0643\u0632 \u062f\u0627\u0626\u0645\u064b\u0627 \u0639\u0644\u0649 \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0635\u062d\u064a\u062d\u0629. <\/span><span style=\"font-weight: 400;\">\u064a\u062c\u0639\u0644 \u0639\u0645\u0644\u0643 \u0639\u0627\u0644\u064a \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u060c \u0645\u0645\u0627 \u064a\u062a\u064a\u062d \u0644\u0643 \u062a\u062d\u0642\u064a\u0642 \u0623\u0642\u0635\u0649 \u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646\u0647 \u0643\u0644 \u064a\u0648\u0645.<\/span><\/p>\n<p><strong>\u0646\u0648\u062d \u0644\u064a\u0641\u064a<\/strong><br \/>\n\u0631\u0626\u064a\u0633 \u0627\u0644\u0646\u0645\u0648 \u060c <a href=\"https:\/\/chisellabs.com\/\">\u0625\u0632\u0645\u064a\u0644<\/a><\/p>\n<p><span data-preserver-spaces=\"true\"><strong>\u064a\u0642\u062f\u0645 QuestionPro \u0628\u0639\u0636\u064b\u0627 \u0645\u0646 \u0623\u0643\u062b\u0631 \u0623\u062f\u0648\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u0642\u062f\u0645\u064b\u0627 \u0627\u0644\u0645\u062a\u0627\u062d\u0629.<\/strong> \u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0642\u064a\u0645\u0629 \u062d\u0648\u0644 \u0623\u0641\u0643\u0627\u0631 \u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u0645\u0634\u0627\u0639\u0631\u0647\u0645 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645<\/span> <a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-preserver-spaces=\"true\">\u0628\u0631\u0646\u0627\u0645\u062c QuestionPro CX<\/span><\/a> <span data-preserver-spaces=\"true\">\u0627\u0644\u064a\u0648\u0645.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"btn blogcta\" href=\"https:\/\/info.questionpro.com\/meetings\/kenneth-peterson\" target=\"_blank\" rel=\"noopener\">\u0643\u062a\u0627\u0628 \u062a\u062c\u0631\u064a\u0628\u064a<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u064a\u0639\u062f \u0625\u0637\u0627\u0631 \u0639\u0645\u0644 \u0643\u0627\u0646\u0628\u0627\u0646 \u0623\u062d\u062f \u0623\u0643\u062b\u0631 \u0637\u0631\u0642 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0634\u064a\u0648\u0639\u064b\u0627 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0627\u0644\u064a\u0648\u0645. \u0648\u0645\u0639 \u0630\u0644\u0643 \u060c \u0625\u0630\u0627 \u0644\u0645 \u062a\u0633\u0645\u0639 \u0628\u0647 \u0645\u0646 [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":700618,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1186,1201],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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